BN
Bart NHalfway the trip we were supposed to change bus. We had to wait 2,5 house for the new bus to arrive. The driver of the first bus must have thought that he is a guardian in a prison. First of all not a Word of english, shouting, rude, not serviable at all. The second half was slightly better concerning the behavior of the company ‘ s employees, but it was still below zero. For persons teller than 180 cm the space in the “beds” is insufficiant. Conclusion; avoid the Hangcafe travel
Ciudad Ho Chi Minh a Hoi An, Autobús Sleeper 41, Hanh Cafe (Hanh Cafe), 19 feb 2026
AO
Adriana OThe buses are amazing but the workers in Nha Xe Dinh are very impolite and rude. We stop in a disgusting place to take food, we asked them how long are you stopped here ? No answer, not even a look into the eyes. I tried to ask in Vietnamese using google translate, no answer, nothing. I am thinking a pig is better transported, I believe they never deal with humans !!! This company shouldn't transport turist.
Ciudad Ho Chi Minh a Hoi An, Autobús Coche cama de primera clase, Dinh Nhan, 18 feb 2026
DS
Dominic SThe company said the pickup time would be at 6pm but bus picked us up an hour 1/2 late, and then an hour 1/2 into our ride the bus broke down for another 1hr 1/2. The alternator got taken out and a new one got put in. 6 hours later the bus broke down again leaving us stranded from 4am- 10am. The drivers also made a bunch of stops in the beginning? We also had two people sleeping in the middle of the bus which made it hard getting to the restroom/off the bus without stepping on them & towards the end of the ride someone started smoking a cigarette which filled the cabin with a strong odor. Communication with what was happening would have been appreciated as no one told us what was happening or how long it would be at first but eventually it got fixed and figured out. We did stop for a bite to eat for free towards the end of our journey and eventually we got to where we needed to go. + restroom on the bus was pretty clean. My boyfriend is 6’3 and couldnt fully stretch out while laying down (for all the tall people) but he said it wasnt the worst.
Overall, the trip took us 24hrs when it should have taken only 18hr.
Ciudad Ho Chi Minh a Hoi An, Autobús Cabina VIP, Dinh Nhan, 12 feb 2026
F
Frederic No information to take the bus. And the bus station was no ok.
Ciudad Ho Chi Minh a Hoi An, Autobús Sleeper 33, An Phu Hoi An Travel, 23 ene 2026
AW
Alex WHorrible experience!!
Ciudad Ho Chi Minh a Hoi An, Autobús VIP 24, Sapa Discovery Travel, 4 ene 2026
SL
Stephane LBus avec 5h00 de retard suite panne.
Conducteur obligé de faire une réparation de fortune avec les moyens du bord...
De la graisse un peu partout.
Et 23h00 pour faire 695 km.
Une honte surtout lorsque le miniVan à l'arrivée refuse de vois poser à votre hôtel alors qu'il passe devant.
Ciudad Ho Chi Minh a Hoi An, Autobús Cabin 24, VietNam Travel Bus (Việt Nam Travel Bus), 13 oct 2025
KH
Kacper HDriver was keep increasing music, despite that nobody want to listen (night time). He droped us 15km away from point declared at booking.
Ciudad Ho Chi Minh a Hoi An, Autobús Coche cama de primera clase, Dinh Nhan, 23 sept 2025
EV
Emma VNO TOILETS and no idea when we will next stop! Stopper 2 times in a 16 hour journey. Made to feel very uncomfortable as a female solo traveller. Men coming behind my curtain to grab my hand and sniff it, putting me on FaceTime to their relatives. I know this is all part of the Asian culture but I wouldn’t go again, I felt super uncomfortable and stressed the entire trip.
Ciudad Ho Chi Minh a Hoi An, Autobús Coche cama de primera clase, Dinh Nhan, 28 ago 2025
MZ
Mees ZThe bus was clean and comfortable, and we appreciated the customer service.
Ciudad Ho Chi Minh a Hoi An, Autobús Sleeper 24, VietNam Travel Bus (Việt Nam Travel Bus), 7 ago 2025
AF
Alex FStaff were extremely rude when anyone asked them a question. Such as how long is this break. They would just shout at us to hurry up and eat or go to the toilet. I fell asleep and it was only for another solo traveller waking me up that I got off at the right stop or else they would have kept going despite asking me previously where I was aiming to go to. Very disorganised.
Ciudad Ho Chi Minh a Hoi An, Autobús Sleeper 33, VietNam Travel Bus (Việt Nam Travel Bus), 11 jul 2025
