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Luiz AEstou tentando conversar com vcs por email mas estou com dificuldade .o serviço foi muito precário desde o início , mas só comprometeu no final que, como falei no email, a van que nos deixou para pegar o barco para phi phi atrasou e pior parou após 1 km e ficou mais de 30 min na rua aguardando pessoas para completar as vagas isso ocasionou nos deixar( eu e uma canadense) 10:30 sendo que nosso barco era as 10 mas nos disseram q seri as 12: 30 e que viriam falar conosco.As 12:00 veio uma pessoa nos informar que não havia reserva para nós as 12:30 e que só seria as 15:30 o que nos obrigou a par a viagem das 12: 30 por 900 Bath! Poderiam me ajudar a recuperar o prejuízo? Estou e continuarei usando seus serviços obrigado
Bangkok a Phi Phi, Autobús Express, Montanatip (Montanatip), 30 abr 2025
MM
Magdalena Munfortunately we had troubles with our trip. First of all we did not have any information beforehand about trip details such as where our bus would stop and which ferry to take, etc. which made it difficult to figure out how to get to our destination. It would be good if you included more details for the booking.
Secondly, our booking said that we would arrive at 6:45 am at Ao Ton Sai Pier, Koh Phi Phi which was not accurate. We got here at 12pm, even though the bus arrived on time at Krabi Bus Terminal. We later found out that the earliest ferry leaves at 9am from Krabi so we don’t understand how it would be possible to arrive at 6:45 am.
Bangkok a Phi Phi, Autobús Standard Bus + Ferry, Next Step Journey (Next Step Journey), 3 mar 2026
AM
Anselm MCan't really remember anything to complain about.
Bangkok a Phi Phi, Autobús VIP Bus, Montanatip (Montanatip), 11 ene 2026
WM
Wagner MI forget a Bag under my seat and anybody Help me a Find !
I send mensagem in the WhatsApp e in 12go website but nobody Help me !
Bangkok a Phi Phi, Autobús Autobús, Oniam Transport (หจก. อ่อนเอี่ยม ทรานสปอร์ต), 4 ene 2026
GS
Garv SRoom was scenic but located very far away on foot with no luggage service. Amenities were average but bathroom
Bangkok a Phi Phi, Autobús VIP Bus, Bangkok Travel Plus, 6 sept 2025
AP
Amber PWe arrived at the Montanatip office at around 1730 and were able to check in and leave our bags. We returned at 1800 and boarded the bus. We drove until approximately half midnight, the driving was smooth and comfortable. The seats were pleasant, able to recline and presented with a blanket, water and snacks. At half midnight we stopped for half an hour at a roadside station to use facilities and grab a refreshment. The driver continued on until around 6am. At this time we split into different vehicles based on our end destination, we took a van to Krabi and transferred to a ferry here. We arrived at Phi Phi perfectly on time. All transfers included in price and happened smoothly. It’s not luxury but very convenient and great for the price.
Bangkok a Phi Phi, Autobús VIP Bus, Montanatip (Montanatip), 30 ago 2025
SC
Sonia CThe service staff were not friendly with us, the travellers, and did not speak to us industrially on top of that at the stop for the meal at around midnight. Nobody warned us that there was a stop. So when we woke up, there were only 10 minutes left and they didn't give us time to go and eat.
What's more, we had bought VIP tickets with a drink, a snack and a meal. We did get a meal ticket, but we didn't get a drink and we didn't get our snack for a VIP bus. This one didn't look like it at all, one of us six passengers had the air conditioning leaking on him, we warned the staff, the service looked into it and said nothing, did nothing. The seats are very difficult to extend. This does not correspond at all to a VIP class.
Bangkok a Phi Phi, Autobús VIP Bus, Bangkok Travel Plus, 13 ago 2025
VR
Vincent RI left a pair of shoes on the bus and contacted 12go twice with still no response.
Bangkok a Phi Phi, Autobús Express, Bangkok Travel Plus, 31 may 2025
RC
Rolando CEl bus no era de calidad muy estrecho
Bangkok a Phi Phi, Autobús Bus + Van, Oniam Transport (หจก. อ่อนเอี่ยม ทรานสปอร์ต), 14 may 2025
E
Edlyn Very efficient and smooth journey!
Bangkok a Phi Phi, Autobús Bus + Van + Ferry, Nara Travel (นรา ทราเวล), 26 abr 2025