火车 #1006 一等座, Sri Lanka Railways, 2020年3月26日
I was surprised that there was no place to put medium sized luggage as the top rail compartments only fits smaller pieces. The air conditioning also did not work well so I was uncomfortable for most of the 6-7 hour train ride. Views from windows that are not open are not good. Train not smooth as it was extremely old and slow. I don't think it was worth paying extra for first class. Perhaps second class is better since at least you can keep windows open and get a breeze!
火车 #1006 二等座, Sri Lanka Railways, 2020年3月9日
The train tickets were delivered correctly and on time to our hotel. The trip from Ella to Kandy was truley awesome. Tips for users-Right hand side to Nuwara-Ellya then left hand side to Kandy for the best views. Traveling in the clockwise direction seems less crowded. Actual seat alacation is a bit of a lucky dip as some seats are either obscured by pillars or front or rear seats with cramped views.It can get cool with the windows open so dress to conditions. Snacks and drinks are good and come around often. Doors in 2nd sometimes open sometimes not, not sure why.
Train staff friendly and helpful. Up there with the best trips in the world, fair dinkum.
Ps; Perhaps Sri Lanka Railways could swap locals some free tickets for a spot of cleaning?
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2020年3月8日
Scenery great. Car attendant excellent.
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2020年2月29日
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2020年2月26日
Had an amazing trip. Beautiful views, plenty of leg space, a comfortabel chair, fun people in the train and good service. Thank you Vice Roy 2!
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2020年2月19日
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2020年2月13日
Fabulous trip. A step back in time. Classic carriage, beautiful ride through the tea plantations. Little rocky at times, but just added to the atmosphere. Highly recommend.
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2020年2月12日
The Viceroy II wagon had comfortable chairs, and we were given two cups of coffe/tee each during the ride. The amazing view of beautiful green tea plantations, hill landscape and small Sri Lankan villages really makes the trip memorable. The Viceroy II tickets were more expensive than other alternatives, but worth the money if you ask me. 4 out og 5 stars because the AC actually made the journey a bit cold ???? But both my partner and I would absolutely recommend a trip!!
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2020年2月8日
Seats were very comfortable. There was conflicting information about whether or not good would be served. In the end they did offer food but charged extra. Great staff, great coffee. The train was on time.
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2020年2月6日
This train ride was incredible! I wasn't sure what to expect and was very pleasantly surprised! The train was comfortable and the staff were lovely; provided tea and coffee and refreshments were available for purchase. The car was equiped with wifi and was very comfortable. The trip itself was stunning and the countryside was absolutely beautiful. This is a must-do in Sri Lanka!
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2020年2月4日
It's a beautiful view throughout. The train quality and ride are endearing at first but become tiresome looking and uncomfortable.
I wouldn't book it again.
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2020年1月31日
Exceptional view but a long and bumpy ride with no real food service
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2020年1月26日
Very nice ride through the mountains. At times a bit wobbly, but the views are breathtaking....
Comfy seats and helpful staff.
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2020年1月10日
Really pleasant travel experience. We took a first class train Kandy to Colombo and this was 100x better. Large comfy seats, old school class. The carriage is old and you can tell but it’s function is not impacted. The train is of course super slow and at times very wobbly, but that’s how you can enjoy the breathtaking views
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2020年1月10日
Good experience and would recommend this trip!
公共汽车 本地的, Browns Tours, 2020年1月2日
Expected an a/c coach right up until the last minute. Instead did the journey in a standard van. No complaints though... it was really good to have such a good view of everything. 12goasia were very diligent in informing me of the changes to my schedule etc as they happened.
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2019年12月29日
The most amazing train journey that I have ever had!
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2019年12月25日
The ride was ok, the seats were confortable, the look of the carriage it's retro and looking nice. We would've hoped to get also some lunch, we got tea or coffe twice. But we enjoyed it so much because the images on the road are amazing. So, thank you 12goasia for giving us the opportunity to experience that!
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2019年12月20日
The train was clean, snacks served was amazing.
火车 #1016 二等座, Sri Lanka Railways, 2019年12月10日
Excellent journey, comfortable, fantastic views and lots of refreshment options along the way.
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2019年12月4日
Lovely interior, very comfortable, stunning scenery. There was even WiFi! Drinks were on offer but the food is very lacking and the operator needs to come up with a better solution!
火车 #1006 二等座, Sri Lanka Railways, 2019年12月4日
Excellent package! Initially I was sceptical. It tuned out to be awesome. The service provided by 12go Asia and the train journey where awesome!! Highly recommended.
火车 #1006 一等座, Sri Lanka Railways, 2019年12月3日
Great trip and great service by 12go Asia
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2019年11月30日
The windows leaked and there was no food/snacks and the WiFi didn’t work
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2019年11月24日
Awesome clean and comfortable trip. Our train was also not crowded and we lucked out to being able to space out.
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2019年11月23日
Lovely comfortable trip with great views outside and inside the carriage, was no offer of drinks or snacks to purchase which was disappointing as it’s a very long trip, but besides that very good
火车 #1006 一等座, Sri Lanka Railways, 2019年11月21日
12Go Asia’s booking process was excellent.. tickets were booked and delivered to my hotel with no issues.. any questions I had were answered promptly... great service .. thanks so much
火车 #Viceroy II #1008 空调VIP舱, ViceRoy II by 12Go, 2019年11月13日
It was a lot more cosy than I thought and the seats were comfy. It wasn't busy on the carriage so could look out both sides but as it is airconned it does have windows so you can't lean out. However it makes a bit quieter which is nice. Well worth doing it if you have the time
火车 #1006 一等座, Sri Lanka Railways, 2019年9月23日
Great job from 12goasia. Our seats were confirmed and tickets delivered to our hotel well ahead of time. The journey itself was a highlight of the trip.
火车 #1006 二等座, Sri Lanka Railways, 2019年9月21日
Travelled from Ella to Kandy and feared the worst from what we had read. In fact the journey could not have been better. Collected the tickets in Colombo, boarded the train in Ella with reserved seats and everything was plain sailing. Train staff were really professional looking out for everyone.
火车 #1006 一等座, Sri Lanka Railways, 2019年9月18日
Cracking views, train could be more comfortable. Toilets were not pleasant, which is not good on a 7 hour train.
火车 #1006 一等座, Sri Lanka Railways, 2019年8月30日
火车 #1016 二等座, Sri Lanka Railways, 2019年8月24日
火车 #1006 二等座, Sri Lanka Railways, 2019年8月19日
Hi. The service of 12go was very fast and helpful. We got our tickets waiting for us at our hotel at arugam bay. We had connection with 12go team by watsupp, making sure that we have our tickets. The only thing that can be better is the seats that were opposite to the train's direction.
火车 空调VIP舱, ViceRoy II by 12Go, 2019年8月18日
Easy to check in and good and polite service on the train. Little bit confusing which platform we had to wait but everything worked out well.
火车 #1006 一等座, Sri Lanka Railways, 2019年8月17日
Tickets delivered to hotel as requested. It's worth paying the extra money for the personal service - great service and a great train ride!
火车 #1006 二等座, Sri Lanka Railways, 2019年8月9日
One of the best moments of our trip! Wonderful!!
火车 #1006 一等座, Sri Lanka Railways, 2019年7月31日
火车 #1006 一等座, Sri Lanka Railways, 2019年7月29日
Everything went smooth as planned. We received our tickets when we arrived our 1st hotel. The only disappointment was that we shouldn't have picket 1st class, but 2sd instead, as 1st was boring. This is not fault of the company of course.
火车 #1006 一等座, Sri Lanka Railways, 2019年7月22日
12GO Asia made it a very simple task arranging 1st class train tickets for Ella to Kandy from Australia. They also assisted to deliver our tickets to our accomodation as an afterthought on our behalf and the customer service for the entire process was excellent!
I have no hesitation in highly recommending this company to anyone thinking of using them!