埃勒到康提

一个可爱的旅程，工作人员很友好--超级舒适，食物也很好。

A lovely ride, staff friendly - super comfortable and food was good

在离开本国前一个多月订购了火车票。车票按要求寄到了偏远的酒店。我一定会推荐这项服务和火车票。

Ordered train tickets over a month before leaving home country. Tickets sent to remote hotel as asked for. Would definitely recommend this service and train ride.

正如你所读到的那样，这里的风景非常美丽。如果从埃拉到康提，除了离开车站时看到的埃拉岩景观外，你还会看到更多的山脉和茶园坐落在右边。然而，这是一次非常漫长的慢速旅行，6个多小时的路程，没有多远，只有150公里。我们的座位在头等车厢的前面，有一个大行李箱被塞在我和车厢尽头之间，因为它不能放在包裹架上。此外，每次车门在车站打开时，火车上的烟雾就会进入车厢。你必须是一个浪漫的人，才会想做这样的旅行，尽管许多年轻人似乎很喜欢在车门外自拍。我之所以乘坐这列火车，是因为有观察车厢的那列火车没有运行。 然而，12Go设法为我弄到了票，使我能够快速而轻松地走过大门。我还收到了送票到我酒店的钱，因为他们把这张票和另一张票一起送来。 我还会再次使用12Go，只是为了让我放心和做好准备。

The scenery was beautiful as you will have read about. Apart from the Ella rock views when leaving the station you see more of the mountains and tea estates sitting on the right if travelling from Ella to Kandy. This was however a very long slow trip of over six hours to go not much further than 150km. Our seats were at the front of the first class carriage and with one large suitcase jammed between me and the carriage end because it would not fit on the parcel shelf. Moreover each time the door opened at a station the train fumes would come into the carriage. You have to be a romantic to want to do this trip although many younger people seemed to enjoy hanging out of the doors taking selfies. I was only on this train because the one with the observation carriage was not running. 12Go however managed to get me the tickets enabling me to walk through the gate quickly and easily. I also received the money back for the ticket delivery to my hotel because they sent this ticket and another one together. I would use 12Go again simply for peace of mind and being prepared.

超级简单的订票体验，票在旅程前就已经到达我们的住处，预留的座位让我们的旅程如此如此轻松

Super easy booking experience, tickets arrived at our accommodation well before the journey, and the reserved seats made our journey so so easy!

我预订了从埃拉到康提的头等舱，但却被安排了从巴杜拉到康提的头等舱。 代理费--我可以理解额外收费。 但我认为与机票价格相比，代理费太高了。

I booked first class from Ella to Kandy, but I was given Badulla to Kandy. Agent fees- I can understand the extra charge. But I think it’s too high compare to the price on the ticket.

提前到达我们所有的酒店，并在出发前收到短信

Arrived to all of our hotels in advance and received text messages before departure

不要订头等舱，不值这个价。二等舱的座位大小相同，而且可以打开窗户

Dont book first class, not worth the price. Seats in 2nd class are the same size and you can open the windows

让我感到惊讶的是，没有地方可以放置中等大小的行李，因为顶轨车厢只能放置较小的行李。 空调也不好用，所以我在 6-7 个小时的火车旅途中大部分时间都很不舒服。 从没有打开的窗户看出去，景色并不好。 火车非常老旧，速度也很慢，所以很不平稳。 我认为不值得为头等舱多花钱。 也许二等车厢更好，因为至少可以打开窗户，吹吹风！

I was surprised that there was no place to put medium sized luggage as the top rail compartments only fits smaller pieces. The air conditioning also did not work well so I was uncomfortable for most of the 6-7 hour train ride. Views from windows that are not open are not good. Train not smooth as it was extremely old and slow. I don't think it was worth paying extra for first class. Perhaps second class is better since at least you can keep windows open and get a breeze!

火车票被正确、准时地送到了我们的酒店。从埃拉到康提的旅程确实很精彩。给用户的提示--先到Nuwara-Ellya，再到康提的左手边，可以看到最好的风景。沿着顺时针方向旅行似乎不那么拥挤。实际的座位安排是有点幸运的，因为有些座位要么被柱子遮住，要么是前排或后排座位，视野很狭窄。小吃和饮料都很好，而且经常有。二号车厢的门有时会打开，有时不会，不知道为什么。 火车上的工作人员很友好，很有帮助。与世界上最好的旅行相提并论，很公平。 也许斯里兰卡铁路公司可以用一些免费车票换取当地人的清洁工作？

The train tickets were delivered correctly and on time to our hotel. The trip from Ella to Kandy was truley awesome. Tips for users-Right hand side to Nuwara-Ellya then left hand side to Kandy for the best views. Traveling in the clockwise direction seems less crowded. Actual seat alacation is a bit of a lucky dip as some seats are either obscured by pillars or front or rear seats with cramped views.It can get cool with the windows open so dress to conditions. Snacks and drinks are good and come around often. Doors in 2nd sometimes open sometimes not, not sure why. Train staff friendly and helpful. Up there with the best trips in the world, fair dinkum. Ps; Perhaps Sri Lanka Railways could swap locals some free tickets for a spot of cleaning?

12go.asia 提供了非常好的预订体验，非常乐于助人，人也很好！值得推荐 乘坐火车游览康提/埃拉（斯里兰卡）也是一次美妙的经历 :-)

Very good booking experience by 12go.asia, very helpful & nice! Recommended!! Also the train Ride Kandy/Ella (Sri Lanka) was a wonderful experience :-)