火车 #1005 二等座, Sri Lanka Railways, 2020年3月24日
Reserved 2nd class seats which were easy to find. Comfortable seats with fan in the carriage keeping it cool. Big window to see the view. Excellent train snacks!
火车 #1005 二等座, Sri Lanka Railways, 2020年3月20日
Unfortunately, we were forced by COVID-19 restrictions to cancel our train journey. This review is based on the service that we received in purchasing the tickets only. I have scored the vehicle comfort as 4, even though we didn’t take the journey.
The Sri Lankan Rail ticketing system makes purchasing advance tickets a bit of a lottery. We were apprehensive as our holiday centred on the train ride. We should not have worried, as the service and information provided by 12Go Asia was great. They answered our questions promptly and provided lots of useful advice. We will come to Sri Lanka next year and will certainly use 12Go Asia.
火车 #1005 二等座, Sri Lanka Railways, 2020年3月8日
Quite an experience and very picturesque.
火车 #Viceroy II #1007 空调VIP舱, ViceRoy II by 12Go (Viceroy II by 12Go), 2020年2月22日
Loved our train ride journey , highly recommend for a unique experience.
火车 #Viceroy II #1007 空调VIP舱, ViceRoy II by 12Go (Viceroy II by 12Go), 2020年1月30日
A very comfortable carriage the staff were very good and the cup of tea was a bonus.
公共汽车 本地的, Browns Tours, 2020年1月12日
I was the only passanger, so I was taken by car instead of bus. Comfortable car and very nice and safe driver. Took us there much faster then by bus!
火车 #Viceroy II #1007 空调VIP舱, ViceRoy II by 12Go (Viceroy II by 12Go), 2020年1月7日
We took this train after reading it was one of the most beautiful ones and that was true! The scenery is beautiful!!! The carriage is so pretty inside, outside could use paint as it is not at all as in the photos. On the negative side the train picked us up almost one hour late, and we lost 2 more hours on the way so all in all it took almost double the time (around 6hrs). Just beware not to have flights or anything booked immediately after, just in case.
火车 #Viceroy II #1007 空调VIP舱, ViceRoy II by 12Go (Viceroy II by 12Go), 2019年11月25日
The Viceroy II carriage interiors were amazing. Breathtaking scenery. Must do! The external facade could do with a lick of paint and the journey would be perfect if a few snacks were served on board besides the tea and coffee.
火车 #1015 二等座, Sri Lanka Railways, 2019年11月20日
Service is great and really well organised. I booked over a month in advance, so I wrote them to check what was the status and they answered immediately and very nicely. Got tickets delivered to hotel and received a confirmation message, so that I knew they were there. Rain ride was beautiful and certainly a highlight of our trip :)
火车 #1015 二等座, Sri Lanka Railways, 2019年11月18日
I would suggest that you do not waste valuable holiday time travelling to the Colombo office. Difficult to find, heavy traffic and Colombo is not such a nice place. Pay the extra and have the tickets posted to your hotel. This is one of the best train rides you will experience. :)
火车 #1015 一等座, Sri Lanka Railways, 2019年11月16日
Really easy, great service
火车 #1015 一等座, Sri Lanka Railways, 2019年11月12日
The trip was great
I will use 12Go again
火车 #1015 二等座, Sri Lanka Railways, 2019年10月17日
We really appreciated that 12GoAsia sent our tickets directly to our hotel in Habarana
火车 #1015 一等座, Sri Lanka Railways, 2019年9月7日
We went on train 1015 from Kandy to Nanu Oya in first class section and we enjoyed the trip immensely
Train left Kandy a little late but the journey was very good and our seats organised by 12go Asia were excellent and on the right side
Air conditioning was excellent and we were glad we went first class the Windows don't open but that does not matter really and ensures the carriage is cool
火车 #1015 二等座, Sri Lanka Railways, 2019年8月31日
Everything worked out really well, especially the ticket Sending to the hotel
火车 #1005 二等座, Sri Lanka Railways, 2019年8月20日
Great service, would recommend. Tickets confirmed a few days before departure and delivered to our hotel in Colombo as requested.
火车 #1015 二等座, Sri Lanka Railways, 2019年8月20日
They send the tickets to our hotel in kandy. Communication very clear and fast.
火车 #1005 二等座, Sri Lanka Railways, 2019年8月17日
We reserved tickets 1 month before depature. Because of our landing time we couldnt pick up the tickets at the Office in Colombo. After getting in touch trough email the tickets were delivered to our hotel. Superb service. We had some nice seats in the reserved cabin. The non reserved cabins were so full people were hanging outside the train. Lucky us! Thx 12go asia!
火车 #1005 二等座, Sri Lanka Railways, 2019年4月3日
Despite booking tickets 60 days before departure I still missed out on my preferred seats when they were released 30 days before travel dates. However, by paying some more I was able to get 1st class tickets, and by paying another US$10 they were delivered to my hotel. The correspondence was ok, but I had issues not receiving some emails so it was a bit nerve wracking at times. In the end it all worked out, we were pleased with our seats.
火车 #1015 二等座, Sri Lanka Railways, 2019年3月28日
Hard to find our seat, some doors were locked, lucky our driver helped us, once we did the trip was good.
火车 #1005 一等座, Sri Lanka Railways, 2019年3月5日
Excellent service for 1st class reserved seats.
Fantastic views, bit of a rough ride but worth the experience
火车 #1015 一等座, Sri Lanka Railways, 2019年1月18日
Very pleasant journey
火车 #Viceroy II #1007 空调VIP舱, ViceRoy II by 12Go (Viceroy II by 12Go), 2019年1月18日
Wonderfull trip in a great train.
火车 #1015 一等座, Sri Lanka Railways, 2019年1月17日
Good seats but it was a pain having to travel to the Colombo office to pick up the tickets and we had to wait as no-one was there,
火车 #Viceroy II #1007 空调VIP舱, ViceRoy II by 12Go (Viceroy II by 12Go), 2019年1月16日
Felt like VIPs. A great experience.