Hanoi Airport何宁街217号734 Dien Bien Phu中海酒店107 Ton Duc Thang117 Duong Dinh Nghe丰芽背包客旅舍97 Vo Van Kiet5 Pham Van Dong07 Nguyen Tat Thanh池畔别墅37B Nguyen Thai Hoc32 Hoang Dieu阮友欢街70号2 Nguyen Thi Minh KhaiNight Street Restaurant2 Trang AnNha Hang Anh Tiep35 Nguyen Cong Tru23 Dong KhoiZZ Not UseBus Stop团洲国际码头GO Quy NhonHattricks An Bang Beach阮道福79号6 Ha Chuong丰芽中心背包客青年旅馆沃志聪132 号Flamingo Tam CocPalmtree Society Brunch7月街2 27号101 Bui Thi Xuan2 Nguyen Huu Tho312 Nguyen Van Cu陈光开街160 号28 Ha Chuong76 Hong Tien300 Nguyen Thien ThuatVincom Plaza Tuy Hoa11 Pham Van Dong54 Ngo Thi Si541 Nguyen Tat Thanh3 Le Van TamTam Coc AgencyCest CheeCham Chi Club35 Hong TienThe Twin Hotel6 Ngo Van So4 Yersin Street奠边府街697号谷珊永怡站Ha Long International Cruise Port125 Ton Duc Thang732 Dien Bien Phu
HK Buslines 公司评论
C J
chen J
服务很贴心,按时准时接送,帮助拿行李。车厢干净,安静。
公共汽车 Single Cabin, HK Buslines, 2025年11月6日
J E
John E
New bus with good facilities, clean and on time
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月28日
O R
OLIVIER R
Driver much more speedy, we fell all the shake in the road, but your buses are excellent and well prepared.
I recommand !
公共汽车 上层单人船舱, HK Buslines, 2026年10月28日
A K
Ann K
The bus was late by 30 minutes and the cabin was a little short for tall people but apart from that the ride was quite comfortable.
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月27日
O D
Oumaima D
Great service! We accidentally booked for the wrong day, but we contacted them on WhatsApp and they kindly agreed to change our booking. The day before the trip, they messaged us to ask where we were staying so they could pick us up directly from our accommodation. They also dropped us off right at our hotel at our destination. The seats were comfortable, and the driver was really friendly and cheerful. Everything went smoothly, and we really appreciated how helpful and accommodating they were. Would definitely recommend!
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月26日
J L
Jessica L
A Rough And Long Ride - the driver was constantly changing speeds and there were times we almost flew off the beds hitting a bump in the road. Couldn’t sleep. Ticket said we’d arrive at 6:45am but it stopped a constantly and I didn’t know it was going to every passengers hotel so we didn’t get off till 8:30 am
公共汽车 上层单人船舱, HK Buslines, 2026年10月26日
I L
Inge L
Great staff!
There was another person in my seat, the staff handeld it well!
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月26日
M T
Melanie T
The whole experience was delightful. Excellent value for money and very comfortable. Would definately use again.
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月26日
G C
Gerald C
The bus was very confortable. But we had a lunch 30 minutes after departure and then no further stops for 8 hours, except for quick drop-off.
公共汽车 上层单人船舱, HK Buslines, 2026年10月26日
K S
Kyriakos S
Everything was fine.i didn't have any problem
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月25日
A S
Antonia S
I felt very safe and everything was very good coordinated.
公共汽车 上层单人船舱, HK Buslines, 2026年10月24日
P F
Pauline F
Great contact when we were waiting on the bus, driver drove carefully, bus comfortable
公共汽车 上层单人船舱, HK Buslines, 2026年10月24日
C A
Chantelle A
The bus was comfortable and clean. It was on time and they made to rest stops which was wonderful.
公共汽车 上层单人船舱, HK Buslines, 2026年10月24日
L H
Liam H
The driver didn’t stop for 3.5hrs for a toilet break. No one should have to wait so long for a toilet break on such a “premium” service.
Everything else about the bus was good, comfortable, entertainment, charging ports and privacy.
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月23日
T T
terry T
I would definitely recommend it!!
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月23日
L P
Lars P
It was a lot of defects: WiFi and thus the entire entertainment (film, music, …). The USB-C charging cable was opened. The driver was super friendly.
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月22日
L K
Lotte K
We stopped after 30 minutes of driving in the morning and then the next stop wasn’t until 7 pm. So we weren’t able to have lunch.
公共汽车 上层单人船舱, HK Buslines, 2026年10月21日
C R
Camille R
Very good !
公共汽车 上层单人船舱, HK Buslines, 2026年10月20日
F C
Floriane C
Amazing cabins, super confortable. Best buses I took across the world. Couldn’t recommend them enough.
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月17日
L B
Lazaros B
Perfect transfer, slept alright all the way through. Great driving and the bus was superb.
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月17日
L B
Lazaros B
The first driver drove aggressively, constantly speeding and braking all the way to the last stop, where the driver changed and things improved. The second driver was kind enough to drop me off at the pier where I was boarding so he was amazing.
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月17日
G L
Gary L
HK bus up to Sapa was way faster than Sao Viet bus we took back.
公共汽车 VIP舱, HK Buslines, 2026年10月16日
L E
Larry E
Clean, comfortable, great experience
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月15日
I
Inès_Thomas
Overall, our experience with the bus was good. However, we were really disappointed with the bus stops. Both stops were in awful locations and were very dirty. We also had to pay to use the toilets, yet there was no toilet paper or soap available. This was very disappointing and made the overall experience less enjoyable.
公共汽车 上层单人船舱, HK Buslines, 2026年10月14日
F A
FADI A
The journey from Sa Pa to Hanoi took seven hours, whereas it was supposed to take no more than six and a half. It included a stop at the airport—which was not part of the selected itinerary—and followed a different route.
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月14日
M S
Mikayla S
Dishonest about when the next stop time is.
公共汽车 上层单人船舱, HK Buslines, 2026年10月13日
K K
Khanyile K
Amazing ride from A to B. Toilet available on the bus, super comfy seats and all amenities (charger,light,A/C and massage button) were working. So thankful that there weren’t any flashing lights on the bus so I could actually sleep without them seeping through the curtains. Would definitely recommend this company to other travellers. Being able to pick upper/lower bunks and have them assigned to you is well worth it; as someone who’s skeptical of everything, this one’s worth it. Trust.
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月13日
M S
Miriam S
Overall good experience, left a bit late but arrived on time. Had to take a shuttle from tam coc to final destination in Hoa Lu, that was unexpected but worked fine. Night was bumpy but did get some some sleep.
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月13日
J K
Justyna K
It was okay, through the driver was very loud through our trip. Charging slots in the cabins Were not working. We arrived in our destination earlier than expected. It’s called sleeper cabin but sleeping is nearly impossible
公共汽车 上层单人船舱, HK Buslines, 2026年10月13日
B B
Brigitte B
The departure was quite hectic. Got moved to another bus. Found people in our beds who also got moved and didn’t know about it. More people got onto the wrong bus at first because they didn’t know they got allocated to a different bus. And the toilets on ground floor were too gross to elaborate. When I asked if rheee were any other toilets they replied upstairs. That was a great relief. Otherwise I would have preferred to use the street as my toilet. However the bus ride was GREAT. Very Comfortable bed. And only woke up when we were at our destination.
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月11日
N S
Nicoline S
We came later than said
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月10日
G O
Guillermo O
The HK Buslines service es excellent. The drivers were really kind. The office staff were really helpful.
I asked if it was possible to stop at the airport instead of Hanoi and they allowed me to stop there.
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月8日
D F
Damiano F
Very well organised and clear instructions.
公共汽车 上层单人船舱, HK Buslines, 2026年10月7日
J W
Judith W
Very pleasant transport, good organisation, clean bus, nice staff, great punctuality.
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月7日
O F
Oi F
Driver and co worker both were pleasant. Bus was driven with care. Everything in order. Except for the toilet break usage should be given free. Where on earth we find such a small change to pay. I was scammed by the 2nd stop stall operator she ask for 50 for beef noodle , when I pay her 500. She didn’t give me back the change. As I was a solo traveler I didn’t wanted to make a scene. I just let it go but I have alert the rest.
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月4日
S A
Sigmund A
Amazing experience. The bus left early and waited at the airport quite a bit.
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月4日
S
Sidney
Went from Sapa to Ninh Binh and everything was well organized and communicated
公共汽车 Lower Single Cabin, HK Buslines, 2026年10月1日
A B
Amber B
Great experience, slept all the way trough
公共汽车 上层单人船舱, HK Buslines, 2026年9月30日
H K
Haya K
The bus is bumpy if you are on top and can be hard to sleep. I wanted to change my date and contacted 12go multiple ways but they only responded after the date had passed.
公共汽车 上层单人船舱, HK Buslines, 2026年9月25日
M R
Marina R
Overall a comfortable trip. Unfortunately the Wi-Fi was not accessible. And over an 8 1/2 hour trip we had two 15min rest stops.Was not sufficient.
Otherwise the trip is well worth it. Being a passenger on the day trip, driving through beautiful country, was memorable.
公共汽车 上层单人船舱, HK Buslines, 2026年9月24日
I C
Ian C
Overall, a pretty comfortable ride, slept a lot of the way, there are bumpy parts, but no ones fault,
公共汽车 上层单人船舱, HK Buslines, 2026年9月24日
M G
María G
The trip was on time, smooth, and uneventful. It was calm and quiet. However, after making the reservation, we found out that if we had booked directly with the company, we would have been able to choose our seats on the bus. That would have been quite helpful because they put us in the first two seats, right next to the driver, which meant we were woken up many times by the horn, the driver change, and the driving. Also, they could have mentioned the size of the cabin—we didn’t fit very comfortably. On top of that, we were a bit confused about the pickup service; some people told us they could come pick us up, while others said they couldn’t. In the end, it turned out they couldn’t.
公共汽车 上层单人船舱, HK Buslines, 2026年9月24日
J G
Julia G
Customer service is amazing and our bus was amazing. We slept the whole trip. Recommend!
公共汽车 Lower Single Cabin, HK Buslines, 2026年9月24日
A M
Ana M
The sleeping bus was really clean, it arrived just in time, we also had a nice driver and the trip went really smooth. 4 stars out of 5 because of the tv (screen in the cabin) not working. Everything else exceeded our expectations after the negative comments we read in here. Can’t wait for our next trip with them!
公共汽车 Lower Single Cabin, HK Buslines, 2026年9月22日
A K
ASHWANI K
All switch of screen are not working and massage on seat is also not working..even no one is helping or looking into the issue...
公共汽车 上层单人船舱, HK Buslines, 2026年9月21日
V V
Violeta V
The trip was very well organized. Communication with HK buslines was easy.They were very helpful with changing the date of my trip. The bus was comfortable and had all necessary onboard (including a clean toilet). The driver drove well although if you have a ground cabin you may feel the road a bit more than in the cabin above. I really enjoyed this experience.
公共汽车 Lower Single Cabin, HK Buslines, 2026年9月20日
A H
Anne H
Overall our trip from Ninh Binh to Sapa was great. We had our first Stop in Hanoi after , with not the best toilets, but they were free. We stopped again for a 30min food break around two hours later.
公共汽车 上层单人船舱, HK Buslines, 2026年9月20日
S R
Shiron R
The cabins are definitely more spacious than other sleeper buses we have taken in Vietnam. It’s a long journey from Sapa to Ninh Binh but broken up with plenty of stops for toilet and food/drink. HK bus stop in Sapa has toilet and little shop to stock up on essentials before your journey, and WiFi and plug sockets.
Addendum: I forgot my iPad on the bus getting off at Ninh Binh. The HK team were super helpful and delivered it to their Hanoi office where I was going to be. 10/10 service!
公共汽车 Lower Single Cabin, HK Buslines, 2026年9月20日
J Q
Jessica Q
USB ports didn’t work so you cannot charge anything. Seat reclining didn’t work so you are stuck with whatever the position is set to. TV’s didn’t work. Worst of all, the blankets were dirty and I have ended up with bites all over my legs. We also didn’t get dropped to the location stated. Beds are a good size.
公共汽车 Lower Single Cabin, HK Buslines, 2026年9月19日
S F
Sarah F
It was said we‘ll arrive at 9pm, it was 8pm.
The busdriver was honking every 5-10 minutes during this 12 hours trip.
The HK Buslines WhatsApp account told me they would arrange someone to pick us up at the Ton Duc Thang and bring us to our hotel. That never happened!
After the trip, the WhatsApp account of HK Buslines spammed me full with advertisings. So I had to block them!