We booked T-Bus but when we turned up to the departure point it was outside the Queen Cafe office and it was a Queen Cafe bus (this also happened to other people we spoke to later). We were worried as we had deliberately been avoiding Queen Cafe due to its terrible reviews. That said, the bus was a limousine sleeper and was new, clean and comfortable. We left an hour late but made up time on the road - also someone phoned me earlier in the day to let me know which was much appreciated. So a surprisingly good experience given turned out to be Queen Cafe.
Good Bus ride- we got informed that the bus leaves earlier one day before (I received an email and a Whatsapp) in the end we left have an hour late (same as the time in the first place). Whatsapp contact was great as we did the Hai Van pass before and did not no wether our luggage will arrive on time- the bus company contacted the motorbike rental which was great. We made one toilet stop (30 min) during 4 hour bus drive which was fine.
公共汽车 卧铺 40, Cua Ong Limousine (Cửa Ông Limousine), 2023年3月20日
The bus was meant to arrive into Phong Nha at 19.30. We didn't arrive until 22.00 the bus shares incorrect time on the length of the journey. Not sure if this is to try and entice more people to use this company as all other providers say it does take 5 hours.
Travelled from Hue to Phong Nha in sleeper bus. Arrived at the stop half an hour earlier as recommended, but bus came half an hour late so ended up waiting for one hour. Bus was smelly and the driver was smoking inside. Otherwise very comfortable ride.
公共汽车 卧铺 41, Grouptour (Công ty du lịch quốc tế Grouptour), 2022年11月13日
BP
Bart P
The driver drove crazy. He smoked, phoned and drove simultaneously, didn't feel very save. The seats in the bus couldn't get up, which made you lie down dringend te entire trip (our trip was from 16.30 till 21.30, so we weren't planning to sleep).
公共汽车 卧铺 41, Grouptour (Công ty du lịch quốc tế Grouptour), 2022年9月17日
HA
Hope A
Excellent service
公共汽车 空调座, Samtour (SẠMTOUR), 2020年3月15日
KN
Keith N
The bus is small and very cramped more suited to a local school run than a 4.5 hour journey. Narrow seats and no leg room.
公共汽车 空调座, Samtour (SẠMTOUR), 2020年2月25日
FM
Federica M
- sinh tourist office not open at 6.00 when recommended to arrive
- bus arrived late
- half an hour spent picking up other tourists when we waited 45 min at 6am for the bus to show up
- stop at a catholic church On the way as the bus was apparently partly a guided tour
公共汽车 快速, The SinhTourist (The SinhTourist), 2019年8月12日
KS
Kirill S
Bus is tiny with small leg-room. It is also serves as a tour bus for people visiting Phong Nha Cave from Hue so lots of pick ups before you leave the city. No water unless you are part of the tour.