列車 #9105 ETSプラチナ、KTM、2019/05/06
The 3A seat was comfortable, and I thought it was good that the coach has a electronic outlet.
列車 #42 二等車(エアコン)、KTM、2019/12/22
AC was incredibly cold and we were freezing. Train doors were often only closed AFTER departure.
列車 #9203 ETSプラチナ、KTM、2019/12/21
We had a massive delay upon arrival
列車 #9103 ETSプラチナ、KTM、2019/12/03
Fast, smooth and comfortable
列車 #9102 ETSプラチナ、KTM、2019/11/27
Easy, punctual, clean and uncrowded.
列車 #9322 ETSゴールド、KTM、2019/11/24
Easy trip on a punctual, air conditioned train.
列車 #42 二等車(エアコン)、KTM、2019/11/22
The train left late and then got progressively later, pushing our arrival late into the evening. But the train staff and those at the station were very friendly and helpful.
列車 #9102 ETSプラチナ、KTM、2019/11/18
Great trip so easy compared to flying
列車 #9104 ETSプラチナ、KTM、2019/11/08
Unfortunarely, I have paid platinum ets, but no Food n drink service available.. Ets also poor of passangers awaraness belonging, so that if passangers do not remind their belonging, it will be a sad story.. And it happen to me...
列車 #9322 ETSゴールド、KTM、2019/11/02
Clean, modern train. Excellent comfort and legroom. On time journey
列車 #40 二等車(エアコン)、KTM、2019/10/31
Comfortable trip. The trains aren’t new but this doesn’t detract from the experience. It was a slow journey that was held up by construction works for the ETS extension and trains coming in the opposite direction, however we made up the delay time and arrived in Gemas just a couple minutes late and in time to catch the connecting ETS service to KL Sentral
列車 #9105 ETSプラチナ、KTM、2019/10/29
Make sure you check your seat assignments. We got booked into a quad and had to play footsie with a stranger sat facing towards us the entire journey.
列車 #9201 ETSプラチナ、KTM、2019/10/25
Comfortable, Clean and On Time
列車 #9321 ETSゴールド、KTM、2019/10/24
Comfortable fast efficient electric train, arrived exactly on time BUT freezing air conditioning. Bring a pullover and jacket.
列車 #9105 ETSプラチナ、KTM、2019/10/24
air conditioning was too high
列車 #9102 ETSプラチナ、KTM、2019/10/13
Train was on time, reasonably clean and seats were OK. However the aircon was very cold. Have a jumper to hand. Easy to get to the ferry.
列車 #83 シャトルバス、KTM、2019/10/06
The instructions to exchange or not to the actual tickets are not clear. Or else it can be a easy travelling mode. Thank you.
列車 #61 シャトルバス、KTM、2019/10/02
Sorry ,this is not about the trip.My issue is that this booking was a mistake as this is the first time I booked your service.I wanted to cancel and re-book something more suitable but was repeatedly rejected that I was not allowed to double book .This booking was for around 5 am from JB terminal, while what I wanted was 5 pm return(to Singapore) As a result,since my 5 am slot was not practical for my schedule ,I have to forgo my trip as I could not get a return ticket because your system does not allow "double" booking,I was willing to cancel the 5 am slot and forgo the refund.But the system is so cast in stone that there is no way round it.
列車 #40 二等車(エアコン)、KTM、2019/10/01
A fabulous journey through cool tropical forest. The slow train is comfortable and clean and rocks its way romantically through the countryside passing through interesting communities. The clock is ticking on this experience as the development of the new line is progressing steadily. Friendly people, great service.
列車 #9322 ETSゴールド、KTM、2019/09/22
Its a fun trip????
列車 #40 二等車(エアコン)、KTM、2019/09/22
I enjoy my trip
列車 #75 シャトルバス、KTM、2019/09/22
Smooth k easy
列車 #9105 ETSプラチナ、KTM、2019/09/15
Excellent train trip and recommended. Buffet car, air conditioned carriage, luggage racks. Train ran on time. A little more organisation at the station would be helpful in guiding passengers.
列車 #9321 ETSゴールド、KTM、2019/09/14
Can’t rate the trip as my Mother had a heart Attack and could not travel. We could change the travel date if we presented in person at a railway station with our passports. 12Go Asia were fantastic and did everything possible, explaining the situation and that I had supporting documentation and how could we present ourselves from Australia. KTM wasn’t interested, they have strict rules. We have rescheduled our trip but are giving Malaysia a miss.
列車 #9105 ETSプラチナ、KTM、2019/09/11
Comfy -- time sped by!
列車 #9025 ETSゴールド、KTM、2019/09/06
Really efficient and clean service
列車 #9030 ETSゴールド、KTM、2019/09/01
Very comfortable and perfectly on time ????
列車 #9321 ETSゴールド、KTM、2019/08/26
Nice train, nice trip.
列車 #9202 ETSプラチナ、KTM、2019/08/21
its nice and fast, usually only have small number of passenger.
列車 #9201 ETSプラチナ、KTM、2019/08/21
列車 #9105 ETSプラチナ、KTM、2019/08/18
eTickets were easy to buy. At the station we changed them paper ones, don't know, if that would have beeb necessary. Train trip went smoothly. The only thing we missed was the carriage service what cones to drinks and small snacks. It was nice surprise, that the train borh depatured and arrived in time. We will recommend train trip in Malaysia to others as well.
列車 #9321 ETSゴールド、KTM、2019/08/17
Lovely... service guy at tampin station helpful for change and directions
列車 #9201 ETSプラチナ、KTM、2019/08/16
Train was well maintained, clean and bright. But aircon is too cold! Overall the ride is a comfortable one.
列車 #9322 ETSゴールド、KTM、2019/08/08
Great quick train. Also had buffet car and tv documentaries. Remember to bring a jacket - air con is very cold
列車 #40 二等車(エアコン)、KTM、2019/08/08
Not the fastest train, but was comfortable, lots of legroom, and exactly on time. Very cheap as well!
列車 #9105 ETSプラチナ、KTM、2019/08/05
Great service, on time. Access to wifi would be better
列車 #9321 ETSゴールド、KTM、2019/07/31
excellent clean, comfortable and efficient train
列車 #9203 ETSプラチナ、KTM、2019/07/18
Very nice train, pretty new and comfortable. Only the temperature was too low, everybody was freezing. Unfortunately, 59 km north of Kuala Lumpur the train had to stop due to a defect railway track. We had to leave the train and wait for a bus bringing us to Kuala Lumpur. So we arrived with 3 hours delay at the final destination. Anyway, we took it easy...
列車 #91 シャトルバス、KTM、2019/07/18
Good service and very fast reached jb.
列車 #9105 ETSプラチナ、KTM、2019/07/16
列車 #9201 ETSプラチナ、KTM、2019/07/16
Left on time and arrived on time. Don't sit in row 2 because you won't get a view!
列車 #9102 ETSプラチナ、KTM、2019/07/14
Smooth train ride from KL to butterworth.
列車 #9104 ETSプラチナ、KTM、2019/07/04
I wish our seats weren't in reverse.
列車 #9105 ETSプラチナ、KTM、2019/07/02
Link from Penang Sentral to Butterworth station not finished and a bit awkward for lugging baggage. Need to finish signage and integration. Otherwise: punctual and comfortable. Even have decent tea on board.
列車 #9026 ETSゴールド、KTM、2019/07/02
Very good service. Everything went as expected.
列車 #9102 ETSプラチナ、KTM、2019/07/01
All in all we were impressed with the train service and it's cleanliness and timeliness. 3 areas for improvement 1) passengers are asked to be at station 30 mins before departure, however gates only open 10 mins before departures 2) we were seated in coach F seats 2D and 2C - these seats were just awful. No window, luggage rack in front and a fixed table. My 6ft 4 in husband could not get his legs in. On a positive note your excellent staff moved us to better seats - thank you to your staff. But - do not select these seats - they are like a prison cell. 3) aircon is a little chilly so pack a jumper / cardigan / fleece
列車 #9105 ETSプラチナ、KTM、2019/07/01
AirCon-the Train is like a frigde.
列車 #9026 ETSゴールド、KTM、2019/06/24
Train clean, on time, easy access. My assigned seat not good but I cannot blame anybody. Coach A seat 15A but it was a table for 4 . I have arthritic knees that need stretching but I feared upsetting the lady in front of me. My return trip today Coach C 5D was excellent Sentral is easy if you follow signs, but agree potentially scary. Ipoh was easy. Recommended route from KL to Ipoh, even for foriegners like me.
列車 #87 シャトルバス、KTM、2019/06/24
Very efficient. No jams. Thank you
列車 #9102 ETSプラチナ、KTM、2019/06/22
I would have given it more but it was FREEZING. I see that everyone has said the same yet nothing is being done. KL station was fine but Butterworh was not. Poor signs and a long upwards flight of stairs not helpful. I finally saw the lift . Small and chaotic, people with kids, and older people trying to get on. Please have more information about how to get to the ferry or run a shuttle. Make it part of the ticket. The train itself was on time and some of the scenery was lovely. Would do it again if not so cold and now I know about Butterworth.
列車 #87 シャトルバス、KTM、2019/06/22
列車 #9321 ETSゴールド、KTM、2019/06/19
Wish we had know our seats had no window. Only sweetened coffee from a packet and food selection was not great. .. and those stubid window blinds that allow one person to block the view of others are just dumb.
列車 #9104 ETSプラチナ、KTM、2019/06/16
I appreciate the aircon on the train and the fact that it arrived at my destination on time. Cheers
列車 #9104 ETSプラチナ、KTM、2019/06/15
Perfect trip, on time, comfortable train, air conditioned.
列車 #40 二等車(エアコン)、KTM、2019/06/12
Slow but nice train. Takes quite a while and sometimes has to wait quite long at stations, either to wait out the time until timetable departure or to let another train pass. Comfortable and air-conditioned, but just like with all KTM trains I could consider taking a hoodie or something because a t-shirt is too cold with the AC on. Do take a look at the stations, some are very fancy (like Gemas) and some are just some wooden platforms. Do remember to take some food and drinks with you, as there is none available on the train. Gemas station doesn't seem to have anything either, but there's a KFC and Pizza Hut close by. The KFC takes credit card, dunno about any other places in Gemas. At max I think our coach was about half full, so it wasn't very busy. If you're doing (SG-)JB-KL, try to have a few hours transfer time In Gemas, such as the 8:45am JB train to the 15:10 Gemas train.
列車 #9029 ETSゴールド、KTM、2019/06/10
Its easy to buy the ticket, just show the confirmation code and got the ticket
列車 #83 シャトルバス、KTM、2019/06/09
Efficiency and conformable
列車 #9102 ETSプラチナ、KTM、2019/06/03
Easy comfortable trip.
列車 #93 シャトルバス、KTM、2019/06/02
Trains too crowded, can have less people as each trip as there is safety issue when boarding and alighting. Other than that it is an efficient service.
列車 #9102 ETSプラチナ、KTM、2019/06/01
The train is great and the views amazing! Just one little thing to improve: please AC is too high. My area was cold but some parts of the train were even more. We did the whole journey backwards. At the beginning I felt a bit dizzy, but I got used to it especially because it was less cold and the views made me forget I was going backwards. Next time will be good to know if you are going backwards when you book the trip.
列車 #93 シャトルバス、KTM、2019/05/28
列車 #43 二等車(エアコン)、KTM、2019/05/28
列車 #9201 ETSプラチナ、KTM、2019/05/20
Nothing fancy but a good experience. Train left on-time. Food is available at affordable price.
列車 #9321 ETSゴールド、KTM、2019/05/17
Excellent, excellent, excellent train ride. High speed rail, comfortable carriage, and tv screen at the front of the carriage. Bring a jacket because the train’s air conditioner works very well!
列車 #43 二等車(エアコン)、KTM、2019/05/17
The train ride itself was good. The ride was very smooth, and there were no delays. I recommend that travelers bring their own water and snacks for the train ride; the train does not have a food or beverage service. Also, bring toilet paper for any layovers in Gemas, Malaysia; the train station in Gemas, Malaysia did not have toilet paper. Also, be prepared for no air conditioning at the Gemas train station!
列車 #93 シャトルバス、KTM、2019/05/17
Very easy train ride. Exiting Malaysian immigration was an easy process: stand, wait, and receive an exit stamp in the passport. Singapore immigration was inefficient; the Singapore immigration employees do not provide necessary arrival cards before entering the immigration booth. So, I entered the booth with luggage, and then I had to turn around and walk to a counter to prepare an arrival card.
列車 #9205 ETSプラチナ、KTM、2019/05/15
Train was on time, clean comfortable carriages. A little chilly but l had been warned in advance.
列車 #9201 ETSプラチナ、KTM、2019/05/13
Booking process efficient Train air conditioning was too cold. Had to stand in the Access way. Even a ski jacket was not warm enough
列車 #91 シャトルバス、KTM、2019/05/11
Clean and fast transport.
列車 #89 シャトルバス、KTM、2019/05/06
Customs clearance was a smooth one for both side. Thank you.
列車 #9105 ETSプラチナ、KTM、2019/05/04
Air Conditioning is very cold! Otherwise a good trip.
列車 #87 シャトルバス、KTM、2019/05/04
列車 #9201 ETSプラチナ、KTM、2019/05/03
Only issue was that it was absolutely freezing the whole way, found myself going to the door at the stops to thaw out
列車 #9102 ETSプラチナ、KTM、2019/05/01
Great service, clean carriage and very pleasant staff.
列車 #9105 ETSプラチナ、KTM、2019/04/30
Clean and nice train! And we get to buy some food and drinks on the train
列車 #9102 ETSプラチナ、KTM、2019/04/28
Trip was smooth with no issues except for the AC was cracked so high that it felt like ike you were in a walk-in cooler. It must of been 60 degrees in the passenger car with it 90 + outside. Even the native Maylasians were cold. Also the fact that our seats were facing backwards with no window on the window side of the train car for 5A & 5B. The staff was helpful & friendly though.
列車 #43 二等車(エアコン)、KTM、2019/04/27
Gemas station has no display board or food options and train is painfully slow. However, it was perfectly on time arriving into JB
列車 #9321 ETSゴールド、KTM、2019/04/27
Punctual and comfortable
列車 #9102 ETSプラチナ、KTM、2019/04/22
was too cold. They never to turn the aircon Down
列車 #9420 ETSゴールド、KTM、2019/04/22
Clean train and a quick trip. Good air conditioning.
列車 #9102 ETSプラチナ、KTM、2019/04/21
Probably the most convenient way to get to Penang . But Jesus was the train cold. I didn’t have a jacket because it’s like 32 degrees outside and the train froze me. And just two toilets for 6 coaches? Come on. The toilets aren’t exactly clean either..
列車 #9102 ETSプラチナ、KTM、2019/04/19
The train seats were comfortable and spacious. I would drop half a Star rating only because of the temperature. It was uncomfortably cold the whole 4.5 hour trip. Other than the temperature, it was a nice way to get to Butterworth from Kuala Lumpur.
列車 #9203 ETSプラチナ、KTM、2019/04/18
Way too cold on the train... Aircon far too cold... no sockets to charge phone
列車 #9420 ETSゴールド、KTM、2019/04/15
On time, clean train. Helpful staff
列車 #9102 ETSプラチナ、KTM、2019/04/13
Love the train. Good coffee. But the air conditioning is TOO COLD!!!
列車 #40 二等車(エアコン)、KTM、2019/04/12
Old and mildew smelly train car, dirty toilets, limited food choices. Looking forward to new faster trains.
列車 #9102 ETSプラチナ、KTM、2019/04/12
On time and smooth ride.
列車 #9105 ETSプラチナ、KTM、2019/04/12
Smooth ride, quiet, on time arrival, AC not too cold.
列車 #9105 ETSプラチナ、KTM、2019/04/11
COLD! But nice :)
列車 #9105 ETSプラチナ、KTM、2019/04/11
Train timing was accurate
列車 #9102 ETSプラチナ、KTM、2019/04/10
I booked a "window" seat in Carriage A, seat 2D. I was presented with a blank wall & no leg room. I am a tourist & was looking forward to looking at the passing scenery. Not to be! In addition the train was freezing. I have seen this comment many times. Please do something about it!! No escalators at Butterworth station. I won't be recommending this trip to anyone. I only have given a 2 star rating as the train was clean & on time.
列車 #9105 ETSプラチナ、KTM、2019/04/03
nice train comfortable seats but air conditioning ridiculously cold! can we please get a decent cup of tea on the ETS (not the horrendous 3 in 1 stuff!)
列車 #61 シャトルバス、KTM、2019/04/03
列車 #9321 ETSゴールド、KTM、2019/03/29
Very comfortable.Strange that there was no on board snack trolley. Also strange that at 7 carriages c. 350 passengers in total and full, there are not more trains each day.
列車 #9420 ETSゴールド、KTM、2019/03/26
Excellent ride. Wish we had trains like that in the US.
列車 #9321 ETSゴールド、KTM、2019/03/24
The trains was way too cold. Everyone was freezing.
列車 #9105 ETSプラチナ、KTM、2019/03/24
Easy booking system highly recommended.
列車 #9105 ETSプラチナ、KTM、2019/03/24
Train trip was fast with no delays
列車 #9102 ETSプラチナ、KTM、2019/03/24
On time,comfortable and good value for money
列車 #9027 ETSゴールド、KTM、2019/03/17
Excellent service very clean trains depart and arrival on time what a blessing and such good value thank you
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