KTM Company Reviews
train #9203 ETS Platinum, KTM, Sep 3, 2017
Enjoyable journey! Fast train and comfort travel all the way from Butterworth to Kuala Lumpur!
train #9204 ETS Platinum, KTM, Aug 30, 2017
Nice train journey but too cold.
train #9202 ETS Platinum, KTM, Aug 28, 2017
Pleasant ride! The train was nearly on time, approx. five minutes late. The staff was very nice, we got a complementary snack on board. Don't forget to bring a jacket or jumper, ac works well!
train #40 2nd Class AC seats only, KTM, Aug 26, 2017
This type of train is a bit old but ours was clean and the staff was very friendly. For me the journey was much more comfortable than going by bus. Toilets in our carriage were out of order.
train #9514 ETS Gold, KTM, Aug 26, 2017
The train was on time, very comfortable and clean. Friendly staff and I liked the movies shown in the carriage :-) Directions in JB Old Station were a bit confusing.
train #9204 ETS Platinum, KTM, Aug 24, 2017
Good service. Alteration to departure due to some derailment near KL so sent out by LRT to end of line to catch train there. A little confusing but not excessively so. Train clean...but air con very cold so good to take a jumper with you. Thanks
train #9203 ETS Platinum, KTM, Aug 21, 2017
Train was about 1 Hour 30 minutes late leaving Butterworth and then took an extra 30 on the trip to KL. we were therefore over 2 hours late into KL. we were catching a plane to Australia and fortunately I had allowed enough time to just cover this delay. However, I will not be able use this service again as I cannot afford to have this sort of delay again, if it was another 30 minutes later I would have missed our plane to Australia. Also the fact that we were not advised of the expected time of arrival into KL Sentral caused a lot of worry as we really thought we were going to miss our plane. I would also like to thank the conductor who looked after us at Butterworth providing me with a chair and allowing us to board first, I have a bad leg.
train #40 2nd Class AC seats only, KTM, Aug 15, 2017
Very good train, even though not the newest one. Although our seat would've been in a windowless row, we could sit to a different place with no problems. Also, the temperature was way more humane than in the connecting train to KL Sentral.
train #9514 ETS Gold, KTM, Aug 15, 2017
The train was very punctual and very modern. However, the temperature was arctic! My girlfriend and I both dressed up "appropriately", including a sweater and trousers, but still, both of us have come down with a bad cold - and this after only two hours from Gemas to KL Sentral. Am considering to buy a plane ticket to Hat Yai so that we don't have to take the same train for >5h to Padang Besar. Sorry for the money that I already paid, but this is just too much.
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