Support

FAQ

Dear customer,
Please find below this text answers to the most common questions regarding the trips we offer on our website. Please use the search bar above or scroll down to check them out. If you can not find the answer, please send a message through the form at the bottom of this page.

Thai Railways

General questions

Office hours: 10:00-19:00 ICT (every day); now offline (Fri 07:08)

OK

I don't have a booking number. I have not purchased a ticket yet.