Buses are the most affordable means of transport with a large number of terminals across the country and convenient timetables to help you plan your trip. Buses is a convenient option both for those who travel on a shoestring budget and those who do not want to compromise on comfort. HK Buslines offers bus service with an online reservation available. Before booking your ticket, read other travellers’ reviews to choose the best option.
What are the Main Stations of HK Buslines?
HK Buslines operates buses to and from the following stations:
The price of your bus trip will depend both on the destination and the class of your ticket. Note that not all ticket classes are available on certain routes yet for longer trips there is almost always a good choice of options. Opt for a sleeper coach for the most convenient overnight trip. Sleeper buses are usually equipped with berths or soft reclining seats, feature an onboard toilet and your ticket may also include other perks like snacks or even a lunch. Taking a night bus is also a good idea if you want to save on your hotel room. During the day an express service is often the best value for money as it makes less stops than an ordinary or standard class bus and travels faster. On some routes it may be crucial to choose the right class as, say, an ordinary or second class bus may need some 6 hours to cover the distance the first class or express bus travels in two hours!
Pros & Cons of Bus Travel
Pros of Bus Travel
Buses usually boast the widest network of destinations covered. They travel to the places you cannot get to by plane or even by train
Travelling by bus is easy – there is no need to arrive to the bus terminal much in advance, and the check-in is usually a very fast formality opposite to air travel
Bus tickets are very affordable. Yes, there are costly first class or VIP options but is you are on a budget, bus is the first means of transportation you have to think about
At the same time, there are different classes of service to suit any budget. If you are after a higher level of comfort, buses get you covered, too.
Cons of Bus Travel
Intercity bus terminals can be located outside the city centre in the outskirts. It means you will need to calculate extra time and money to get there. In certain destinations getting from the bus terminal can cost you more than you would expect because only a limited number of transportation companies is allowed to serve the route – and prices may be inflated.
During busy weekends or high season buses serving some tourist destinations may run out of schedule and require advanced booking.
While buses are not as weather dependent as ferries, bus trips can also be delayed or cancelled due to bad weather or road conditions – keep it in mind if travelling during certain seasons or to certain destinations.
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HK Buslines Company Reviews
S F
Sarah F
It was said we‘ll arrive at 9pm, it was 8pm.
The busdriver was honking every 5-10 minutes during this 12 hours trip.
The HK Buslines WhatsApp account told me they would arrange someone to pick us up at the Ton Duc Thang and bring us to our hotel. That never happened!
After the trip, the WhatsApp account of HK Buslines spammed me full with advertisings. So I had to block them!
Bus Lower Single Cabin, HK Buslines, Sep 18, 2026
A H
Anne H
Overall it was good, I was especially surprised how clean the toilet still was throughout the night. I couldn't sleep that well though, since one of the drivers drove really fast, which made me feel uneasy. In the end we arrived over an hour earlier.
Bus Upper Single Cabin, HK Buslines, Sep 17, 2026
A O
Aja O
It was really expensive for the experience. My chair recliner was broken and the entertainment system did not work. It was not explained at all how it would but maybe that’s normal. And the driver worst of All was talking for most of the overnight bus. The Aircon was barely flowing so the cabin was quite warm.
Bus Lower Single Cabin, HK Buslines, Sep 17, 2026
A Z
Andrea Z
Best sleeper bus we’ve been on in Vietnam! We also had help from David the Hoi A Branch owner getting us a ride to our hotel once we got in & just overall help!
Bus Lower Single Cabin, HK Buslines, Sep 17, 2026
M S
Martin S
The agency does not answer my questions
Bus Lower Single Cabin, HK Buslines, Sep 17, 2026
J K
Joanna K
Everything was as per schedule. The bus was very comfortable so everyone could sleep and rest there.
Bus Upper Single Cabin, HK Buslines, Sep 17, 2026
B M
Bart M
Good vehicle. Bad driver(s)
Bus Upper Single Cabin, HK Buslines, Sep 16, 2026
N B
Nora B
The operator changed the time of the departure by 30 minutes, which was fine, but then wanted me to be 45 minutes early to then wait for 30 minutes and get in a cramped/full shuttle to go 30 minutes to a different location to catch the bus. If I’d known all of this in advance, I would’ve just taken a car to the actual bus pickup location and slept another hour. Basically wasted 1.5 hours of my time before departing from Hanoi. Will not choose this operator in the future.
Bus Upper Single Cabin, HK Buslines, Sep 16, 2026
P V
Patricia V
We had a good nights sleep, but while awake were a little afraid, because the driver was going pretty quickly even though it was raining a lot. We couldnt get in the bus immediately, but had to be transferred there in a limo for over an hour. The bus driver did not announce toilet stops or the destinations we had arrives at. After getting off wuickly we lost our nexk pillow and a charger. We contacted the bus staff but nobody really helped us.
Bus Lower Single Cabin, HK Buslines, Sep 16, 2026
R B
Rebecca B
Excellent communication, comfortable ride to Sapa. Bus was approx 30 mins late but this was well communicated. Quiet ride, comfortable pod with curtain, pillow, blanket, bottle of water and cleansing wipe, USB and USBC charge port, AC.
2 stops with options to buy food/snacks and use toilet. Bring cash.
My journey was in the dark but must have been interesting views. Time passed quickly, I had 5G connection throughout.
Bus Lower Single Cabin, HK Buslines, Sep 15, 2026
W P
Wolfgang P
Nice and responsive staff
Bus Upper Single Cabin, HK Buslines, Sep 14, 2026
S A
Sheila A
Very good service. Left our spectacles on the bus in Sapa b.ut recovered them very quickly, due to the observance of your staff. Thank you. Also good communications with Whats App. No worries
Bus Upper Single Cabin, HK Buslines, Sep 14, 2026
M S
Michael S
Driver drove to fast. I was really scared to travel secure!
Bus Upper Single Cabin, HK Buslines, Sep 14, 2026
T S
Theerawat S
Although there were many passengers, staff handled them well.
Bus Lower Single Cabin, HK Buslines, Sep 12, 2026
L C
Luka-Jai C
Clean bus, kind driver who made sure we got off a the right place.
Bus Upper Single Cabin, HK Buslines, Sep 12, 2026
M B
Mark B
Im tall so I need to book bus with longer leg room
Bus Lower Single Cabin, HK Buslines, Sep 12, 2026
S B
Svetlana B
Too cold, and no shuttle at Hoi An as it was promised. so we wait 30 minutes for nothing
Bus Upper Single Cabin, HK Buslines, Sep 12, 2026
M V
Mirte V
The drivers drove safe and we enjoyed the bustier
Bus Lower Single Cabin, HK Buslines, Sep 11, 2026
J M
Joshua M
Nice service and people. But very uncomfortable with many malfunctions. E.g Headphones that didn't work, lights that wouldn't turn off.
Bus Upper Single Cabin, HK Buslines, Sep 9, 2026
S N
Sydney N
The people at the bus station and the driver were very helpful and nice. Sleeping space was clean.
Bus Upper Single Cabin, HK Buslines, Sep 7, 2026
M R
Melanie R
the driver was driving quite aggressively and the road was not the best, resulting in quite a bumpy ride.
Bus Lower Single Cabin, HK Buslines, Sep 5, 2026
E J
Errol J
The driver who dropped us off at the stop (not the first driver, but the last one who dropped you off at the stop) was very rude; he yelled at you when you asked him anything, and on top of that, he threw our suitcase on the ground when he took it out. He didn't even drop us off at the right stop; we asked him if that was the stop, and he just yelled at us.
The station staff (both in Da Nang and Hanoi) were very professional and friendly; it was only this last driver who dropped us off at the station who was rude.
Translated with DeepL.com (free version)
Bus Lower Single Cabin, HK Buslines, Sep 4, 2026
M T
Mario T
Comfortable and clean bus/bed.
Bus drivers were not as friendly.
Bus left 45min late, but arrived maybe 16-30min after the targeted time, so that was okay.
It would be great to have better aircon in the waiting areas (Ninh Binh & Tam Coc), it was very warm even at night.
Bus Lower Single Cabin, HK Buslines, Sep 4, 2026
Y E
Yuka E
Roads got bumpy but got some sleep in a clean bunk
Bus Upper Single Cabin, HK Buslines, Sep 4, 2026
D H
Dan H
Very convenient, ran on time. Comfortable journey.
Bus Lower Single Cabin, HK Buslines, Sep 3, 2026
D F
Domenico F
Really confy and the stuff were all at disposal and friendly. I'll travel again for sure with them
Bus Upper Single Cabin, HK Buslines, Sep 2, 2026
T M
Tippi M
It was good except that it was way too cold over the night and in the morning.
Bus Upper Single Cabin, HK Buslines, Sep 2, 2026
T I
Tony I
Driver was watching movies and soccer whilst driving. Not safe at all.
Bus Lower Single Cabin, HK Buslines, Sep 2, 2026
S H
Shayne H
It was not that amazing very bumpy ride people who get travel sickness better take their pills in time or they will puke 100% even though we asked many times if we could lay closer to the driver they just appointed us very specific cabins to which i also i could not choose wheni was booking also taller people will not be able to even do this even i had to crouch my legs while laying down because i am 1,84 m and the cabins are only 1,80
Bus Lower Single Cabin, HK Buslines, Sep 1, 2026
L W
Louis W
The 12Go bus time is wrong and the actual time of the bus was 14:30 (they emailed me to get to location for pickup for 13:50). It actually arrived at 15:00. The bus smelt of urine, the driver drove in circle round one town for an hour, and we didn’t get dropped off at An bang beach like we had booked.
Bus Upper Single Cabin, HK Buslines, Aug 31, 2026
S L
Steven L
The bus was 3,5 hours late at departure, it was supposed to drop us off at Tam Coc but they drop us of at Ninh Binh, we where a few travellers not understanding and we all had to order a grab for the remaining small part.
We contacted support with no answer back.
Bus Lower Single Cabin, HK Buslines, Aug 31, 2026
G B
Glendelle B
Our flight got delayed for 3 hours due to airspace traffic,
Bus Upper Single Cabin, HK Buslines, Aug 30, 2026
E I
Eva I
Slept almost whole ride
Bus Upper Single Cabin, HK Buslines, Aug 29, 2026
D H
Dirk H
Wifi not working, chargers not working, 7 hours instead of 5 hours travel.
Bus Upper Single Cabin, HK Buslines, Aug 29, 2026
K B
KATIA B
Great choice, easy to book
Bus Lower Single Cabin, HK Buslines, Aug 29, 2026
K M
Kieran M
Overall a decent bus but having left some headphones on there the company ignored all of my messages which was disappointing.
Bus Lower Single Cabin, HK Buslines, Aug 28, 2026
C S
Charlotte S
Great bus! Has WiFi and a toilet, the beds are big and flat. The owner was lovely and messaged me advice for my destination.
Bus Upper Single Cabin, HK Buslines, Aug 28, 2026
B B
Bella B
I paid double the price for the facilities such as a very important reclining seat for a flat bed which was basically the only reason I booked this company that was more expensive, this resulted in me getting absolutely zero sleep the entire bus ride as well as my 6’3 partner being very uncomfortable. However none of the facilities were working at all no the tv, lights, headphones etc. and there was no communication about the controls not working. It also would have been good to be aware of when the toilet stops would happen and to be informed prior that there is no toilet on board.
Bus Upper Single Cabin, HK Buslines, Aug 28, 2026
F E
Fel E
The most comfortable ride I ever had , and was so efficient , including having a bathroom on board made a big difference
Bus Lower Single Cabin, HK Buslines, Aug 26, 2026
N D
Neesha D
Very comfortable bus, left and arrived on time. There was only one stop in Dong Hoi before arriving in Phong Nha. Toilet was also clean and well-stocked.
Bus Lower Single Cabin, HK Buslines, Aug 26, 2026
G S
Gilad S
No WiFi on the bus
The arrive time qas supposed to be 21:00 but we arrived at 22:30
Bus Upper Single Cabin, HK Buslines, Aug 25, 2026
R L
Ron L
HK Buslines was very helpful with communication and confirmation over Whatsapp. I greatly appreciate their help because I missed my initial bus and they were able to quickly coordinate a Plan B.
Bus Lower Single Cabin, HK Buslines, Aug 25, 2026
J M
Jenna M
The meeting point in hoi an was clean and perfect. There was a supermarket a 3 minute walk away and the manager was friendly. The bus driver drove really well and there where a good amount of breaks. My sister even left her passport, the idiot, and the bus driver ran to us to give her it.
Bus Lower Single Cabin, HK Buslines, Aug 25, 2026
T M
Taylor M
My bag fell from my bed in the middle of the night. When I woke up to find it, the bus driver had it up front and some of my cash was missing. I don’t want to blame the driver, but since it was the middle of the night I’m not sure who else would’ve
Bus Upper Single Cabin, HK Buslines, Aug 25, 2026
A K
Amy K
Excellent communication and professionalism.
Bus Upper Single Cabin, HK Buslines, Aug 24, 2026
M N
Maia N
A warning. We were dropped at 4.30am at Night Street restaurant phong nha and chased by viscous stray dogs! Terrifying experience. Our hotel was only 7 minutes walk up the road and no one else was getting off so it would have been better if they could have dropped us straight at the hotel. It was also boiling, the AC wasn’t good. The beds were not big enough for my 6ft3 husband. Had much better experiences on other sleeper busses.
Bus Lower Single Cabin, HK Buslines, Aug 24, 2026
D H
Debbie H
Very comfortable cool and safe journey
Bus Lower Single Cabin, HK Buslines, Aug 23, 2026
Y D
Yin D
My original seat was overbooked so they sent me a whatsapp to change the lower cabin to a upper cabin. However they gave me the worst seat possible! I got placed all the way in the back next to the toilet. Every little bump and I was flying through the roof.
Besides this the bus was 2,5 hours early which caused us to be early at the city.
Bus Upper Single Cabin, HK Buslines, Aug 23, 2026
A B
Ana B
But the internet was not working
Bus Upper Single Cabin, HK Buslines, Aug 22, 2026
A U
Anmabelle U
Beyond late! Supposed to arrive at 8am-we arrived past 10am close to 11am. Lost my tour booking in Da Nang!
Bus Upper Single Cabin, HK Buslines, Aug 22, 2026
4.5
3257 customer reviews
5
65%
4
21%
3
10%
2
4%
1
0%
95.5% of 3,257 travelers were presumably happy with HK Buslines as they left good or no review