50
Checking Seats Availability
Loading seats data...

From Sapa Lao Cai to Hanoi by train

#SP2
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
Refund
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
Refund
20:55
LCA Sapa Lao Cai
04:17
GLA Gia Lam, Hanoi
7h 22m
Refund
 
20:55
LCA Sapa Lao Cai
04:17
GLA Gia Lam, Hanoi
7h 22m
Refund
 
20:55
LCA Sapa Lao Cai
04:32
HNO Hanoi
7h 37m
Refund
 
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
Refund
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
Refund
20:55
LCA Sapa Lao Cai
04:32
HNO Hanoi
7h 37m
Refund
 
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
Refund
#SP2
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
Refund
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
Refund
 
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
Refund
21:40
LCA Sapa Lao Cai
05:00
YVI Yen Vien, Hanoi
7h 20m
Refund
 
21:40
LCA Sapa Lao Cai
05:15
GLA Gia Lam, Hanoi
7h 35m
Refund
 
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
Refund

From Sapa SSB to Hanoi by bus

07:45
Sapa SSB
14:15
Hanoi SB
6h 30m
13:15
Sapa SSB
19:45
Hanoi SB
6h 30m
15:00
Sapa SSB
21:30
Hanoi SB
6h 30m
15:15
Sapa SSB
21:15
Hanoi SSB
6h
15:45
Sapa SSB
22:15
Hanoi SB
6h 30m
21:45
Sapa SSB
04:15
Hanoi SB
6h 30m

From Sapa SSB to Hanoi by van

07:45
Sapa SSB
12:45
Hanoi SSB
5h
14:00
Sapa SSB
19:00
Hanoi SSB
5h
14:30
Sapa SSB
19:30
Hanoi SSB
5h
15:00
Sapa SSB
20:00
Hanoi SSB
5h
15:30
Sapa SSB
20:30
Hanoi SSB
5h

From Sapa Sinh to Hanoi by bus

08:30
Sapa Sinh
14:00
Hanoi Sinh
5h 30m
Refund
15:30
Sapa Sinh
21:00
Hanoi Sinh
5h 30m
Refund
22:00
Sapa Sinh
03:30
Hanoi Sinh
5h 30m
Refund

From Sapa to Hanoi by taxi

Any
Sapa
Time
Hanoi
5h
  vehicle, all incl
Any
Sapa
Time
Hanoi
4h 10m
Instant
  vehicle, all incl

From Sa Pa SapaExpress to Hanoi by bus

13:15
Sa Pa SapaExpress
19:15
Hanoi SapaExpress
6h
15:15
Sa Pa SapaExpress
21:15
Hanoi SapaExpress
6h
15:30
Sa Pa SapaExpress
21:00
Hanoi SapaExpress
5h 30m

From Sapa GreenLion to Hanoi by van

15:00
Sapa GreenLion, Lao Cai
20:00
Hanoi GreenLion
5h

How to get to Hanoi from Sapa

Why go to Hanoi

Hanoi is the bustling capital city of Vietnam full of lakes, temples and pagodas. The ancient city is also the cultural capital of Vietnam and is managing to retain much of its charm despite rapidly modernizing. Visitors can wander through the streets of the Old Quarter and around Hoan Kiem Lake or take in the grand Ho Chi Minh Mausoleum and Presidential Palace which dates back to colonial times. Hanoi often seems to be the polar opposite of Saigon in the south but both cities share the same energetic pace.

From Sapa to Hanoi

The only way to get to Hanoi from Sapa is overland as there is no airport nowhere in the vicinity. Travelling this route by train is a classic Vietnamese experience, but buses do a good job, too, and the choice of the means of transport depends entirely on your own preferences. The distance between Sapa and Hanoi is about 300 km but be ready that your journey will take from eight hours to 10 hours.

There is currently no airport near Sapa so travelers make the journey from Sapa to Hanoi by train or bus. The overnight train from Sapa to Hanoi has long been one of the most popular overnight trains in the country with a number of more luxurious private train cars offering travelers varying degrees of comfort and relaxation on the night train.

From Sapa to Hanoi by train

The train stations which serves Sapa is located in the town of Lao Cai, some 35 km from Sapa proper. It takes about one hour to get from Sapa to Lao Cai by taxi or 1¼ hour if going by local bus, as the road is extremely curvy, though beautiful. Take your medicine in advance if you are prone to motion sickness. Note also, that trains are often late – do not be surprised over a couple of hours delay. Expect to pay between USD20 and USD30 for a lift. Tip: share with your fellow travellers.

Note the hottest time to get back from Sapa to Hanoi is Sunday night. Expect your train be full house. Do not be surprised to find ‘extra’ people on board: if no seats/berths available, some conductors accept tips for letting them in. It is unfortunately useless to complain.

Currently there are two express trains daily from Sapa (Lao Cai) to Hanoi. Both are operated by the Vietnam Railways and both are night trains. SP2 leaves Lao Cai at 8.35pm and arrives to Hanoi at 4.45am; SP4 departs half an hour later at 9.10pm and arrives at 5.25am. Both trains feature private cars which provide a much more comfortable experience than ordinary Vietnam Railways cars – though naturally at a higher price. VIP sleepers for four passengers with Livitrans Express, King Express, Fanxipan, Chapa Express or **Sapalay Express provide more or less the same level of service and cost between USD36 and USD40 (VND800,000-VND880,000). While a berth in a first class sleeping car with Victoria Express sets you back USD170 (VND3.8mio).

There is a third train from Sapa to Hanoi (LC2) that departs at 10.05am and arrives at 7.35pm. This train offers only a few dozen soft seats and the rest are hard wooden bench style seats which are quite uncomfortable for journeys of any length.

Tip Normally there is a dining car in each train where quite decent and reasonably priced fare is served. Give it a try, anyway.

In Hanoi, trains from Sapa arrive at the Tran Quy Cap street side of the Hanoi railway station. It is located west of the main entrance Le Duan street and is known as the Tran Quy Cap train station or simply ‘entrance B’. Do not be mislead: it is one and the same train station.

From Sapa to Hanoi by bus

There are sleeper buses and express buses serving the route from Sapa to Hanoi. In Sapa they normally pick up passengers at the bus station in the centre of town close to the Cathedral or directly from your guesthouse and will drop you off in Hanoi in Old Quarter or around Hoan Kiem Lake but exact locations vary depending on the company. Travellers report that Sapa Express is arguably the best way to travel from Sapa to Hanoi with new and clean buses but no toilets on board. The trip takes from six to 8 hours. There are both morning and late night departures. Expect to pay from USD15/VND300,000 per person.

Getting around in Hanoi

Many attractions will be within walking distance for those staying in the Old Quarter but some may opt for the iconic cyclo bicycle taxi, be wary of the cost and ask your hotel about reasonable prices. The same can be said of the motorcycle taxis. To avoid confusion and conflict agree on a price beforehand and write the number (including all zeroes) on a piece of paper.

Unlike Saigon, Hanoi is not known for having a reliable or trustworthy taxi service but there are a small number of green Mai Linh taxi’s which can be counted on to give you an honest metered fare and proper route. All taxis should have a working meter but be generally aware how to get to your destination to avoid being taken on an unrequested tour of Hanoi at your expense.

The ride sharing apps Uber and Grab Taxi are both operating in Hanoi and if you are accustomed to using them or one of their partners at home, you can continue using in Vietnam without having to change anything. However, you may want to grab a cheap local SIM card(~USD5) as many drivers like to call before picking you up. Don’t worry if neither of you speak each other’s language well, the call is common courtesy in Vietnam and the driver will still pick you up.

Where to stay in Hanoi

Hanoi’s Old Quarter and the area surrounding the nearby Hoan Kiem lake are popular for travelers and tourists of all types. The area gives one an easy access to many popular attractions and has one of the more lively nightlife scenes in a city that tends to get quiet rather early. The adjacent French Quarter offers more upscale accommodations without the frenzied activity of the old quarter and is better suited for those looking to get a good night’s sleep.

Things to do in Hanoi

As the country’s cultural capital, Hanoi has too many notable temples to list them all but a popular one is the Temple of the Jade Mountain which sits in the Middle of Hoan Kiem lake and is connected to the shore by the bright red The Huc bridge. Taking a stroll around the lake is also popular with both tourists and locals alike and can take on a festive atmosphere due to the various vendors and entertainers scattered about.

Travelers can checkout the Temple of Literature, where the great scholars of the past studied and whose names are still engraved on monuments in the courtyard. During certain times of the year visitors can also witness the beauty of calligraphers practicing their craft and take home a unique souvenir. A short walk away is the Fine Arts Museum of Vietnam, which boasts an impressive collection spanning the country’s entire history from the ancient civilizations to contemporary artists.

Those interested in recent history may want to tour the Hoa Lo Prison Museum, better known as the Hanoi Hilton where POW’s were held during the American War (as the conflict is referred to locally). For a more upbeat experience, one can check out the Ho Chi Minh Mausoleum and the colonial architecture of the Presidential Palace. Nearby is Ho Tay (West Lake) which hosts several watersport activities depending on the season and has many intriguing temples of its own.

Onward travel from Hanoi

Hanoi often serves as the beginning or the end of one’s travels in Vietnam. Those who have already explored the central and southern regions and come from Sapa to Hanoi will enjoy heading to the UNESCO World Heritage Site at Halong Bay for a cruise among the limestone islands that rise dramatically out of the bay. Cruises for Halong Bay depart from the port city of Haiphong which is a few hours by bus or train to the east of Hanoi.

Travelers just beginning their time in Vietnam will want to head south from Hanoi to Hue, the ancient capital and then onwards to the costal cities of Danang and Nha Trang. Flights are available from Noi Bai Airport, situated one hour outside of the city. Always arrange for a set price taxi to the airport or better yet, book a private charter van to ensure comfort and timely arrival. Of course many bus companies can take you from Hanoi to Hue as well as the Vietnam National Railways and the private train companies Livitrans and Violette Express who operate routes daily. Livitrans and Violette offer 4 berth VIP Sleeper cabins costing around USD75-USD85 for the 14 hour overnight journey. Passengers can expect the same experiences as provided on the Sapa to Hanoi journey with snacks, drinks and a much softer bed to sleep in. They will also have wine, beer and meals available for purchase which are of a higher quality than the standard Vietnam Railways fare. The much longer journey of Hanoi to Hue makes having a comfortable berth all the more important for your wellbeing.

Passenger reviews out of total 11,356 passengers who traveled with us on this route.

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Sep 24, 2018
van VIP, GreenLion Bus
★★☆☆☆
There was no snack. En the wifi was nog working. En not for every body was there water. The driver had een bad driving skill. You don't pass a other car in a blind corner.
Sep 23, 2018
bus Semi Sleeper, Grouptour
★☆☆☆☆
Several unexpected stops during the whole trip to pick and deliver strange packages. Disgusting smell from the toilet. WiFi only worked for the first half hour.
Sep 21, 2018
van VIP, Grouptour
★★★★★
Travel was Quick and very comfortable. Driver made two stops so we can eat and go to wc. Definetely a good choice to Travel from Sa Pa!
Sep 18, 2018
train #SP2 VIP Sleeper, Vietnam Railways
★★★★☆
we would like how the security staff handle over crowding people who eager to enter the train. we enjoy our trip to hanoi, but on the way to hanoi i was needed use of toilet, the train couch was waving and wobble, unluckily my shirt was torn by nail @ train wall. that was dangerous. that all.
Sep 18, 2018
bus Semi Sleeper, Grouptour
★★★★☆
Driver is on time as promised. Only water is provided, No snacks. Short break for each stop (10 mins). Overall is good for the affordable price.
Sep 17, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★★
Very good! Beds are fine and service was good
Sep 14, 2018
bus Semi Sleeper, Grouptour
★★★★★
They driver wasnt very friendly. They beds are perfect for the tall people. Much better that sapa express
Sep 13, 2018
van VIP, Grouptour
★★★★★
Skillful driver, awesome!
Sep 10, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★★
everything in sapa das amazing. I recomend this place and this kind of trip (Night train)
Sep 9, 2018
bus Semi Sleeper, Grouptour
★★☆☆☆
Bus was fine but the drive was not Good. More than two hours late back to Hanoi. We wanted to get of at a earlier stop when the bus stopped to drop of some other Passengers but the driver wouldn’t let us.. it was 10 minuts away from our hotel but we had to go to the end station and take a taxi for almost 40 minuts instead and it cost us a lot more... very dissapointing because it wouldn’t have made a difference to the driver because he stopped anyway,,, made no sense
Sep 8, 2018
bus Semi Sleeper, Sapa Express
★★★☆☆
Departure time was shifted to 13:00 instead of 13:15. As time of arrival 19:00 was given in the booking but they already know it takes longer because they do a 30min stop on the way. Water was distributed and a snack as well - which was great :) the staff was very friendly as well. sadly, there were not pillows for everyone, the blankets were really dirty and the toilet offered no paper. After the 30min break one guy told us to go on the bus and at the same moment, the bus departed and 5 people ran after it in hope the bus would let them in. That was scary, since they didn't tell us sooner to go back. They just told us when the bus was already leaving.
Sep 3, 2018
bus VIP, Sapa Express
★★★★★
This was a great trip. Max was our host and he did very well to give us all the information and make it a good journey
Aug 30, 2018
bus VIP Sleeper 41, Grouptour
★★★★☆
Very clean bus, good English speaking staff, left on time, enough breaks
Aug 28, 2018
bus VIP, Sapa Express
★★★★★
Good driver Phoenix, felt save all the time. Enthousiatic host Max. Bus right on time. Great chairs (booked the VIP bus).
Aug 24, 2018
bus VIP Sleeper 41, Grouptour
★★★★★
Sapa - Hanoi. Greenbus. Comfy. Clean. USB charger. Wifi. Clear announcement made. Driver speaks english. Two stops in between.
Aug 22, 2018
bus VIP Sleeper 41, Sapa Express
★★★★☆
Very comfy, convenient bus! I know they beep the horn a lot in Vietnam but I didn’t think they’d do it so much on a ‘sleeper’ bus! Made it a bit difficult to sleep
Aug 18, 2018
train #SP2 VIP Sleeper 4x, Orient Express
★★★★★
I liked it! I thought it was comfortable and had everything I needed.
Aug 16, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★☆
Imposible encontrar el lugar donde cambiar mi voucher
Aug 16, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★☆
Sapaly nighttrain is a perfect wat for visiting Sapa
Aug 16, 2018
train #SP2 VIP Sleeper, Pumpkin Express
★★☆☆☆
The train wagon was worse than asia express and we pay just the same. Also there were some bugs in the cabin that we need to kill.
Aug 13, 2018
train #SP2 Class II AC, Vietnam Railways
★★★★☆
Booking online is hassle free. Train is on time. Seat is as expected. However, as usual, almost died freezing. Very cold airconditioned.
Aug 13, 2018
bus VIP Sleeper 41, Sapa Express
★★★★★
Comfortable
Aug 13, 2018
train #SP2 VIP Sleeper 4x, Pumpkin Express
★★★★★
The cabin was very clean and the bed was comfortable and they provided snacks and water, the train trip was a bit bumpy but that was expected.
Aug 12, 2018
train #SP4 VIP Sleeper, King Express
★★★☆☆
Cabin was well cleaned and in decent conditions, bedsheets were good. The whole coach was terribly cold. Cabin had no room for luggage. Toilets had no water and were flooded.
Aug 12, 2018
bus VIP, Sapa Express
★★★★★
We had a little delay on the way back, but the busses and the service they provide is excellent. No complaints. The ride was very comfortable.
Aug 10, 2018
bus VIP Sleeper 41, Sapa Express
★★★☆☆
+: on schedule, easy wifi, comfortable free water - dirty inside, luggage thrown on the street in Hanoi, could easily be stolen
Aug 10, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★☆☆☆
Service was excellent. A literal red carpet laid out for Sapaly Express passengers, with a staff checking in on us before moving off. Cleanliness of the common facilities was also as expected. Great service was let down by the poor environment. Excessive swaying at night (not Sapaly Express' fault as that is how the train tracks are), coupled with the hit-and-miss air-conditioning which seemed to work for only 5 minutes every hour made it difficult to get a good night's rest. All in all: An experience. But as with all experiences, once is enough.
Aug 9, 2018
van VIP, GreenLion Bus
★★★★☆
Very comfort and spacious bus. The drivers are sometimes reckles, but maybe thats normal for asia. And they where both times a half hour late, but i think thats aswell asian standard
Aug 9, 2018
train #SP4 VIP Sleeper, King Express
★★☆☆☆
This was our return trip by train from Sapa to Hanoi and, of course, we compared the experience to the first trip. First, we did not understand why they put the AC to maximum. The temperature outside was fine, no need of AC. More annoying was the fact that we asked 3 staff to turn it off - before we left Sapa. They all said yes (or something which we thought was an approval) but no one did nothing about it. I asked again later and the lady looked through me as if I was talking to a ghost. The linen was averagely washed, some stains on it. Plus, the blanked was coming out of the cover. The toiled was quite dirty.
Aug 9, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★☆☆
Was better the train that we took to arrive to sapa. Still decent.
Aug 6, 2018
bus VIP Sleeper 41, Grouptour
★★★☆☆
Rude staff. Were transferred to another bus company. Left late from SaPa.
Aug 6, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★★
Clean bed, comfy space to sleep.
Aug 6, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★★
Contrary to the hanoi - sapa trip, the return trip was great. We were in a violet couch and had a good aircon, soft beds and it was quiet accept for the rattling of the train. We enjoyed it.
Aug 3, 2018
van VIP, GreenLion Bus
★★★★★
great driver: didn't honk 1 time the whole trip from sapa to hanoi!! picked us up at hotel exactly on time, avoided the dog on the highway & all other dangers along the winding roads just outside sapa. very save driver, made good time & put us right in front of the hotel in hanoi!
Aug 3, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★☆
Toilet can be cleaner
Aug 3, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★☆☆
Train was to schedule and everything was good. The only issue I had was that someone was smoking in the cabin next to ours or the next one over. But it felt like they were smoking right beside me because the smell was so strong, so it was a little hard to sleep while that was happening. It would be nice if there was a designated non-smoking coach car to guarantee that this wouldn’t happen.
Aug 2, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★☆
It was what I expected. The rooms and beds were clean and relatively comfortable. The journey is a bit shaky and jolting due to the tracks but was to be expected and overall I would do it again. I managed to sleep most of the night.
Aug 2, 2018
train #SP4 VIP Sleeper, King Express
★★★★★
Trip was great! Cabin was clean and roomy. Service was great. Would recommend the King Express Train.
Aug 1, 2018
van VIP, Grouptour
★★★★★
Comfortable and easy travel between sapa and Hanoi - driver was excellent - not too many hairy moments lol
Aug 1, 2018
train #SP4 VIP Sleeper, King Express
★★★★☆
Viaggio confortevole
Aug 1, 2018
train #SP2 VIP Sleeper 4x, Livitrans Express
★★★☆☆
The cabin was clean, but the other passengers stole our refreshments. We were blamed for it and were forced to give up the water we'd bought the day before. I was afraid we'd get kicked off the train! The staff was very rude after that exchange, and the people with whom we were sharing a berth were as well. Alao, the bathroom was disgusting as some of the "water" had sloshed out during the trip. We had to walk over the staff sleeping on the floor. Shouldn't they get beds, for goodness' sake?! Oh well. I wasn't expecting the Ritz, but come on...
Jul 31, 2018
bus VIP Sleeper 41, Grouptour
★★★★★
This sleeping bus is one of the best bus I have ever seen. Staff were good as well.
Jul 29, 2018
van VIP, Grouptour
★★★★★
The car is great. The driver drives smoothly and politely.
Jul 29, 2018
train #SP4 VIP Sleeper 4x, Violette Express Train
★★★☆☆
The train conducter wouldn’t let us board the train. He said we didn’t have the right tickets. He sent us away, he wanted us to go buy or get other tickets. Luckily we met someone at the train station who could help us. (nobody werking in the train station spoke any English) She said the Violette Train Express always has this same kind of trouble because they have another sort of tickets then the other train services.
Jul 29, 2018
bus VIP, Sapa Express
★★★★★
Everything was great
Jul 27, 2018
van VIP, GreenLion Bus
★★★★☆
Good and comfortable trip. Only driver thinks he is lewis hamilton
Jul 26, 2018
train #SP4 VIP Sleeper, Sapaly Express
★★☆☆☆
weak airconditioning , sheets and toilet a bit dirty. Free drinks and little snack.
Jul 25, 2018
bus VIP, Sapa Express
★★★★★
The bus was very good and Royal (for lengt), very nice service and has WiFi! I would recommend it! In reality the bus is bigger than the pictures on the website
Jul 23, 2018
bus VIP, Sapa Express
★★★★☆
The was using his phone will driving
Jul 19, 2018
train #SP2 VIP Sleeper, Pumpkin Express
★★☆☆☆
Incredibly loud, the speaker in the cabin kept cracking, the ‘VIP’ experience was less than comfortable and not worth the price. Very disappointed!
Jul 19, 2018
train #SP2 VIP Sleeper 4x, Pumpkin Express
★★★☆☆
The airco was to cold to sleep en not comfortabele , Coffe and thee should be free available .
Jul 18, 2018
bus VIP, Sapa Express
★★★★★
Excellent service Nice seats!
Jul 18, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★☆☆
Train was very noisy so difficult to sleep!
Jul 17, 2018
bus VIP Sleeper 41, Grouptour
★★★☆☆
The bus is quite comfy if you are not very tall person. They don't let you have any food inside. We used it to go to Sapa and then back to Hanoi. On the way back there was no WC on the bus even though there was supposed to be one. They stopped only once to let us use the toilet and then we were supposed be in the bus for more than 4h without stopping or WC. For the price the bus is not bad but the service is not the best.
Jul 17, 2018
train #SP2 VIP Sleeper, Vietnam Railways
★★★☆☆
Very bad English from train staff and airco is freezing cold
Jul 16, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★☆
Good beds, much more comfortabel than the beds a couple of days before to Lao Cai. Now we had an extra matress, just like described in the reservation. We were lucky to be the only 2 people in the coupe.
Jul 13, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★★
The bed and room were clean. The toilet stunk. Service very good.
Jul 12, 2018
bus VIP Sleeper 41, Grouptour
★★☆☆☆
The driver was blasting Vietnamese music from 10pm to 3am when we arrived, so there wasn't much sleeping going on in the bus. The lights were also turned on and off randomly, which didn't help.
Jul 11, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★★
Extremely smooth and comfy bed. Bathroom was smelly but sinks (outside the toilet room) were clean. Staff were all friendly. Very smooth! Would take overnight train again
Jul 10, 2018
train #SP4 VIP Sleeper 4x, King Express
★★★★★
Time, cleaning. Perfect
Jul 10, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★★
Slept the whole trip till being woken up by coffee :)
Jul 8, 2018
train #SP4 VIP Sleeper 4x, King Express
★★★☆☆
The trip was wobbly, the beds are quite hard and only 180 cm in length. Not very comfortable if you're 192 cm long. The good thing is that the nighttrain saves time so you can see more of Vietnam during the day.
Jul 3, 2018
train #SP2 VIP Sleeper, Orient Express
★★★★☆
Good trip, on time, had a good sleep!
Jul 3, 2018
train #SP2 VIP Sleeper, Pumpkin Express
★★★☆☆
We booked a 1st class from Lao Cai to Hanoi with only 2 beds but was given a 4 beds. The air con was not cold at all so we make noise to the train station master. At the end they changed us back to another 4 beds. We are very disappointed as we paid so much for 1st class but get 2nd class bed.
12Go response:
Dear Lee Kim Leng, Thank you for the rating and the review! For all private train services in Vietnam there is no difference in the quality of bed between 2 person cabins and 4 person cabins. In the 2 berth VIP Sleeper the upper beds are supposed to be folded up and that is the only difference. We understand your frustrations and concerns regarding this service. Please accept our sincere apologies for this less satisfying experience you had with the operator. You may rest assured knowing that we will pass these concerns and issues on to the management of the operator. We are hopeful that the matter will be investigated and improvements implemented. We are sorry for the inconveniences and hope that you will use our services again. Best regards, Spencer Tiesse, 12Go Business Development Team [Support case #513120](https://12go.asia/en/support-case?token=UzYzMHl2TE15cy8wQzNHdDhnM3hMUGZNTE0rTUN2WTA4OHd0eUlnMEtpNU5jZy9MQ1hSUHlmSEo5U3RMQ3ZheURBOHRjUGIxOFBKSWNjMHA5UXNMYy9hTnlQRHdkZkhMaWNyTGNVbDJ0TFVGQUE9PQ,,)
Jul 3, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★☆
Everything ok
Jul 2, 2018
train #SP2 VIP Sleeper, Vietnam Railways
★★☆☆☆
Power outlet didn't work. Train carriage noise was very loud. Cockroach in room.
Jul 1, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★☆☆
the train was clean and good but the rail is so shaky and bumpy
Jun 30, 2018
train #SP4 VIP Sleeper, Sapaly Express
★★★★☆
Esta bien para dormir, no hay ruido y los trabajadores son amables. La unica pega: que habian cucarachas, vimos como 4-5 y seguro que habian mas; aunque bueno, es lo normal en toda la ciudad de vietnam. Por lo demas todo bien!
Jun 27, 2018
van VIP, Grouptour
★★★★★
very good organised
Jun 26, 2018
bus VIP, Sapa Express
★★★★★
Viaggio perfetto e confortevole. Puntualità, professionali
Jun 22, 2018
bus VIP, Sapa Express
★★★★★
Great bus. Nice host. Excellent Seats
Jun 19, 2018
van VIP, Grouptour
★★★★★
Fast, Efficient, Reliable, Great Driver. Highly recommend this service
Jun 17, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★☆
Train cabin clean. Water, toothbrush and slippers provided. Bunk was comfortable and the covers were perfect
Jun 3, 2018
bus VIP Sleeper 41, Sapa Express
★★★★☆
Great way to see the country, very comfortable!
May 31, 2018
bus VIP, Sapa Express
★★★★★
Excellent service and highly satisfying.
May 28, 2018
van VIP, Grouptour
★★★★☆
I always forget that the private booked VIP buses do not run on as tight a schedule as trains, we were the first pickup for the van and he was 15 minutes late, after all pickups we ddin't leave Sapa until an hour after we should have. The ride is great for the first half, sit on the passenger side for the best views as you wind down out of the mountains. The second half of the trip on the highway is less exciting, and somewhat bumpy as the road is not smooth at the transitions onto / off of bridges.
May 25, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★☆
Clean and confortable cabin. Enough space for our family of four and the luggages. Good service in the train. Toilets clean enough. Of course it shakes a lot but it's a train...the kids had a really good night of sleep. A nice experience!
May 22, 2018
bus VIP Sleeper 41, Sapa Express
★★☆☆☆
Because I was left on the bus the only seat available was one where three people sat together with no division, and right next to the restroom which smelled badly
May 20, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★★
Sapaly was excellent. They have thick firm mattresses which have just enough give to be comfortable. Slept almost the entire journey. Please change the ticket instructions, as the office where tickets get collected is at a restaurant near the station, not in a hall at the station.
May 19, 2018
van VIP, Grouptour
★★☆☆☆
We arrived more than one hour late in Hanoi. Driver did not speak any English at all, couldn’t even tell us for how long we paused at the rest stop. It also seemed that the driver picked up some friends to drop them off in another town which costed quite a lot of extra time when we were already late. They also refused to drop us off at our hotel because it wasn’t in the old quarter. A bit stupid since it was JUST outside the old quarter. Only positive thing we can dat is that the van is comfortable.
May 19, 2018
bus VIP, Sapa Express
★★★★☆
Left pretty much on time (7 minutes late) did 2 stops, one short and one longer for dinner. Very nice and energetic stewardess that explained the trip in detail. Offered 2 small waters and a pack of cookies , always a nice touch. Nice comfy seats. Wi-Fi was not perfect and there was no place to charge cell phone.
May 15, 2018
van VIP, GreenLion Bus
★★★★☆
Excellent. Left on time, good and safe driving, stops at good services and great communication from customer services. Only reason it's not 5 stars is that a lot of the comms quote 8pm expected arrival time (if leaving Sapa at 3pm for Hanoi) but then direct email comms with greenlion said 8:30pm. Then we arrived around 8:50pm.
May 10, 2018
bus VIP, Sapa Express
★★★★★
Professional, fun and very comfortable!
May 9, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★★
No problems, all went well.
May 8, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★☆
Train cabin, Sapaly express, very clean and comfortable. Departed and arrived on time. 121goasia need to be clearer about ticket pick up in Lao Cai. Voucher said something about a ticket hall at the station. Wasn't so. Restaurants act as agents for, for example, Orient and Sapaly.. Thankfully King Express office staff explained where I could get my tickets, Hai Nhi restaurant for Sapaly, Peter Chef for Orient etc.
May 6, 2018
train #SP2 VIP Sleeper, Vietnam Railways
★★★★☆
Everything was great EXCEPT FOR the musical torture that transpired at 4am and sustained for an entire half an hour. Let’s just say we were sufficiently awake by the time we arrived.
May 3, 2018
bus VIP, Sapa Express
★★★★★
Great guide and top notch service.
May 2, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★☆☆
The beds were average, the cleaness was ok but the couch was too hot
May 1, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★★
Great stay, stuff was super friendly and the bed very confortable.
Apr 28, 2018
bus VIP, Sapa Express
★★★★★
Nice bus, great driver, awesome and enthousiastic guide!
Apr 28, 2018
van VIP, Grouptour
★★☆☆☆
We were made to seat at the front seat of 2 person as the vehicle is full and we were the last to be picked up. i don't think it is fair to let us seat uncomfortably at front when we paid the same price as others. As we refuse to board, we agreed to take a cheaper option of sleeper bus. It was not as comfy and the driver speaks no english. The agent did not inform the driver that we are going to the old town hanoi, and when we told the driver, it was already almost outside of the city. The bus dropped us in middle of nowhere and we had to use and pay for taxi to our hotel. I think the front seat should not be sold or at least at cheaper price.
Apr 26, 2018
bus VIP Sleeper 41, Sapa Express
★★★★★
It was a very comfortable ride in the sleeper bus, also a great price and well organised service.
Apr 24, 2018
bus VIP Sleeper 41, Sapa Express
★★★★★
Great trip
Apr 23, 2018
train #SP2 VIP Sleeper 4x, Orient Express
★★★★★
Smooth and easy. We liked it :)
Apr 22, 2018
van VIP, Grouptour
★★★★★
Very comfotable shuttle bus (limosine). It is reccomended to implement Seat reservation. That avoids uncomfertable situations between the passengers.
Apr 22, 2018
van VIP, Grouptour
★★★★★
We have a comfortable seat. And a courtesy bottel of water. For a little additional fee. The company drop off at Hanoi airport. Thank you so much!
Apr 21, 2018
bus VIP Sleeper 41, Grouptour
★★★☆☆
Bus was late 40 min 3 different pick up points
Apr 20, 2018
train #SP4 VIP Sleeper 4x, King Express
★★★★☆
Good trip, also because the train wasn’t full en we didn’t have to share our 4 cabin with 2 other people. Traintickets were not at the station, but a woman did arrange it. It would be easier if we got e-traintickets by mail in stead of vouchers.
Apr 18, 2018
van VIP, Grouptour
★★★☆☆
Overpriced.
Apr 15, 2018
bus VIP, Sapa Express
★★★★★
Great bus, wide seats with lots of leg room. Very comfy! Free bottle water. Left on time. English speakers in office and English speaking guide on board the bus to explain when we were stopping and for how long. Great journey!