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From Sa Pa SapaExpress to Hanoi by bus

13:15
Sa Pa SapaExpress
19:15
Hanoi SapaExpress
6h
15:15
Sa Pa SapaExpress
21:15
Hanoi SapaExpress
6h
15:30
Sa Pa SapaExpress
21:00
Hanoi SapaExpress
5h 30m

From Sapa GreenLion to Hanoi by van

15:00
Sapa GreenLion, Lao Cai
20:00
Hanoi GreenLion
5h

From Sapa to Hanoi by taxi

Any
Sapa
Time
Hanoi
4h 10m
Instant
  vehicle, all incl

From Sapa Lao Cai to Hanoi by train

20:55
LCA Sapa Lao Cai
04:17
GLA Gia Lam, Hanoi
7h 22m
Refund
 
20:55
LCA Sapa Lao Cai
04:17
GLA Gia Lam, Hanoi
7h 22m
Refund
 
20:55
LCA Sapa Lao Cai
04:32
HNO Hanoi
7h 37m
Refund
 
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
Refund
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
Refund
20:55
LCA Sapa Lao Cai
04:32
HNO Hanoi
7h 37m
Refund
 
#SP2
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
Refund
#SP2
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
Refund
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
Refund
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
Refund
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
Refund
21:40
LCA Sapa Lao Cai
05:15
GLA Gia Lam, Hanoi
7h 35m
Refund
 
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
Refund
 
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
Refund
21:40
LCA Sapa Lao Cai
05:00
YVI Yen Vien, Hanoi
7h 20m
Refund
 

From Sapa SSB to Hanoi by van

08:00
Sapa SSB
13:00
Hanoi SSB
5h
14:00
Sapa SSB
19:00
Hanoi SSB
5h
14:30
Sapa SSB
19:30
Hanoi SSB
5h
15:00
Sapa SSB
20:00
Hanoi SSB
5h
15:30
Sapa SSB
20:30
Hanoi SSB
5h

From Sapa SSB to Hanoi by bus

08:00
Sapa SSB
14:30
Hanoi SB
6h 30m
13:00
Sapa SSB
19:30
Hanoi SB
6h 30m
15:15
Sapa SSB
21:15
Hanoi SSB
6h
15:15
Sapa SSB
21:45
Hanoi SB
6h 30m
22:00
Sapa SSB
02:30
Hanoi SB
4h 30m

How to get to Hanoi from Sapa

Why go to Hanoi

Hanoi is the bustling capital city of Vietnam full of lakes, temples and pagodas. The ancient city is also the cultural capital of Vietnam and is managing to retain much of its charm despite rapidly modernizing. Visitors can wander through the streets of the Old Quarter and around Hoan Kiem Lake or take in the grand Ho Chi Minh Mausoleum and Presidential Palace which dates back to colonial times. Hanoi often seems to be the polar opposite of Saigon in the south but both cities share the same energetic pace.

From Sapa to Hanoi

The only way to get to Hanoi from Sapa is overland as there is no airport nowhere in the vicinity. Travelling this route by train is a classic Vietnamese experience, but buses do a good job, too, and the choice of the means of transport depends entirely on your own preferences. The distance between Sapa and Hanoi is about 300 km but be ready that your journey will take from eight hours to 10 hours.

There is currently no airport near Sapa so travelers make the journey from Sapa to Hanoi by train or bus. The overnight train from Sapa to Hanoi has long been one of the most popular overnight trains in the country with a number of more luxurious private train cars offering travelers varying degrees of comfort and relaxation on the night train.

From Sapa to Hanoi by train

The train stations which serves Sapa is located in the town of Lao Cai, some 35 km from Sapa proper. It takes about one hour to get from Sapa to Lao Cai by taxi or 1¼ hour if going by local bus, as the road is extremely curvy, though beautiful. Take your medicine in advance if you are prone to motion sickness. Note also, that trains are often late – do not be surprised over a couple of hours delay. Expect to pay between USD20 and USD30 for a lift. Tip: share with your fellow travellers.

Note the hottest time to get back from Sapa to Hanoi is Sunday night. Expect your train be full house. Do not be surprised to find ‘extra’ people on board: if no seats/berths available, some conductors accept tips for letting them in. It is unfortunately useless to complain.

Currently there are two express trains daily from Sapa (Lao Cai) to Hanoi. Both are operated by the Vietnam Railways and both are night trains. SP2 leaves Lao Cai at 8.35pm and arrives to Hanoi at 4.45am; SP4 departs half an hour later at 9.10pm and arrives at 5.25am. Both trains feature private cars which provide a much more comfortable experience than ordinary Vietnam Railways cars – though naturally at a higher price. VIP sleepers for four passengers with Livitrans Express, King Express, Fanxipan, Chapa Express or **Sapalay Express provide more or less the same level of service and cost between USD36 and USD40 (VND800,000-VND880,000). While a berth in a first class sleeping car with Victoria Express sets you back USD170 (VND3.8mio).

There is a third train from Sapa to Hanoi (LC2) that departs at 10.05am and arrives at 7.35pm. This train offers only a few dozen soft seats and the rest are hard wooden bench style seats which are quite uncomfortable for journeys of any length.

Tip Normally there is a dining car in each train where quite decent and reasonably priced fare is served. Give it a try, anyway.

In Hanoi, trains from Sapa arrive at the Tran Quy Cap street side of the Hanoi railway station. It is located west of the main entrance Le Duan street and is known as the Tran Quy Cap train station or simply ‘entrance B’. Do not be mislead: it is one and the same train station.

From Sapa to Hanoi by bus

There are sleeper buses and express buses serving the route from Sapa to Hanoi. In Sapa they normally pick up passengers at the bus station in the centre of town close to the Cathedral or directly from your guesthouse and will drop you off in Hanoi in Old Quarter or around Hoan Kiem Lake but exact locations vary depending on the company. Travellers report that Sapa Express is arguably the best way to travel from Sapa to Hanoi with new and clean buses but no toilets on board. The trip takes from six to 8 hours. There are both morning and late night departures. Expect to pay from USD15/VND300,000 per person.

Getting around in Hanoi

Many attractions will be within walking distance for those staying in the Old Quarter but some may opt for the iconic cyclo bicycle taxi, be wary of the cost and ask your hotel about reasonable prices. The same can be said of the motorcycle taxis. To avoid confusion and conflict agree on a price beforehand and write the number (including all zeroes) on a piece of paper.

Unlike Saigon, Hanoi is not known for having a reliable or trustworthy taxi service but there are a small number of green Mai Linh taxi’s which can be counted on to give you an honest metered fare and proper route. All taxis should have a working meter but be generally aware how to get to your destination to avoid being taken on an unrequested tour of Hanoi at your expense.

The ride sharing apps Uber and Grab Taxi are both operating in Hanoi and if you are accustomed to using them or one of their partners at home, you can continue using in Vietnam without having to change anything. However, you may want to grab a cheap local SIM card(~USD5) as many drivers like to call before picking you up. Don’t worry if neither of you speak each other’s language well, the call is common courtesy in Vietnam and the driver will still pick you up.

Where to stay in Hanoi

Hanoi’s Old Quarter and the area surrounding the nearby Hoan Kiem lake are popular for travelers and tourists of all types. The area gives one an easy access to many popular attractions and has one of the more lively nightlife scenes in a city that tends to get quiet rather early. The adjacent French Quarter offers more upscale accommodations without the frenzied activity of the old quarter and is better suited for those looking to get a good night’s sleep.

Things to do in Hanoi

As the country’s cultural capital, Hanoi has too many notable temples to list them all but a popular one is the Temple of the Jade Mountain which sits in the Middle of Hoan Kiem lake and is connected to the shore by the bright red The Huc bridge. Taking a stroll around the lake is also popular with both tourists and locals alike and can take on a festive atmosphere due to the various vendors and entertainers scattered about.

Travelers can checkout the Temple of Literature, where the great scholars of the past studied and whose names are still engraved on monuments in the courtyard. During certain times of the year visitors can also witness the beauty of calligraphers practicing their craft and take home a unique souvenir. A short walk away is the Fine Arts Museum of Vietnam, which boasts an impressive collection spanning the country’s entire history from the ancient civilizations to contemporary artists.

Those interested in recent history may want to tour the Hoa Lo Prison Museum, better known as the Hanoi Hilton where POW’s were held during the American War (as the conflict is referred to locally). For a more upbeat experience, one can check out the Ho Chi Minh Mausoleum and the colonial architecture of the Presidential Palace. Nearby is Ho Tay (West Lake) which hosts several watersport activities depending on the season and has many intriguing temples of its own.

Onward travel from Hanoi

Hanoi often serves as the beginning or the end of one’s travels in Vietnam. Those who have already explored the central and southern regions and come from Sapa to Hanoi will enjoy heading to the UNESCO World Heritage Site at Halong Bay for a cruise among the limestone islands that rise dramatically out of the bay. Cruises for Halong Bay depart from the port city of Haiphong which is a few hours by bus or train to the east of Hanoi.

Travelers just beginning their time in Vietnam will want to head south from Hanoi to Hue, the ancient capital and then onwards to the costal cities of Danang and Nha Trang. Flights are available from Noi Bai Airport, situated one hour outside of the city. Always arrange for a set price taxi to the airport or better yet, book a private charter van to ensure comfort and timely arrival. Of course many bus companies can take you from Hanoi to Hue as well as the Vietnam National Railways and the private train companies Livitrans and Violette Express who operate routes daily. Livitrans and Violette offer 4 berth VIP Sleeper cabins costing around USD75-USD85 for the 14 hour overnight journey. Passengers can expect the same experiences as provided on the Sapa to Hanoi journey with snacks, drinks and a much softer bed to sleep in. They will also have wine, beer and meals available for purchase which are of a higher quality than the standard Vietnam Railways fare. The much longer journey of Hanoi to Hue makes having a comfortable berth all the more important for your wellbeing.

Passenger reviews out of total 9,071 passengers who traveled with us on this route.

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Jul 18, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★☆☆
Train was very noisy so difficult to sleep!
Jul 17, 2018
bus VIP Sleeper 41, Grouptour
★★★☆☆
The bus is quite comfy if you are not very tall person. They don't let you have any food inside. We used it to go to Sapa and then back to Hanoi. On the way back there was no WC on the bus even though there was supposed to be one. They stopped only once to let us use the toilet and then we were supposed be in the bus for more than 4h without stopping or WC. For the price the bus is not bad but the service is not the best.
Jul 17, 2018
train #SP2 VIP Sleeper, Vietnam Railways
★★★☆☆
Very bad English from train staff and airco is freezing cold
Jul 16, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★☆
Good beds, much more comfortabel than the beds a couple of days before to Lao Cai. Now we had an extra matress, just like described in the reservation. We were lucky to be the only 2 people in the coupe.
Jul 13, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★★
The bed and room were clean. The toilet stunk. Service very good.
Jul 12, 2018
bus VIP Sleeper 41, Grouptour
★★☆☆☆
The driver was blasting Vietnamese music from 10pm to 3am when we arrived, so there wasn't much sleeping going on in the bus. The lights were also turned on and off randomly, which didn't help.
Jul 11, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★★
Extremely smooth and comfy bed. Bathroom was smelly but sinks (outside the toilet room) were clean. Staff were all friendly. Very smooth! Would take overnight train again
Jul 10, 2018
train #SP4 VIP Sleeper 4x, King Express
★★★★★
Time, cleaning. Perfect
Jul 10, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★★
Slept the whole trip till being woken up by coffee :)
Jul 8, 2018
train #SP4 VIP Sleeper 4x, King Express
★★★☆☆
The trip was wobbly, the beds are quite hard and only 180 cm in length. Not very comfortable if you're 192 cm long. The good thing is that the nighttrain saves time so you can see more of Vietnam during the day.
Jul 3, 2018
train #SP2 VIP Sleeper, Orient Express
★★★★☆
Good trip, on time, had a good sleep!
Jul 3, 2018
train #SP2 VIP Sleeper, Pumpkin Express
★★★☆☆
We booked a 1st class from Lao Cai to Hanoi with only 2 beds but was given a 4 beds. The air con was not cold at all so we make noise to the train station master. At the end they changed us back to another 4 beds. We are very disappointed as we paid so much for 1st class but get 2nd class bed.
12Go response:

Dear Lee Kim Leng,

Thank you for the rating and the review! For all private train services in Vietnam there is no difference in the quality of bed between 2 person cabins and 4 person cabins. In the 2 berth VIP Sleeper the upper beds are supposed to be folded up and that is the only difference.

We understand your frustrations and concerns regarding this service. Please accept our sincere apologies for this less satisfying experience you had with the operator. You may rest assured knowing that we will pass these concerns and issues on to the management of the operator. We are hopeful that the matter will be investigated and improvements implemented.

We are sorry for the inconveniences and hope that you will use our services again.

Jul 3, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★☆
Everything ok
Jul 2, 2018
train #SP2 VIP Sleeper, Vietnam Railways
★★☆☆☆
Power outlet didn't work. Train carriage noise was very loud. Cockroach in room.
Jul 1, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★☆☆
the train was clean and good but the rail is so shaky and bumpy
Jun 30, 2018
train #SP4 VIP Sleeper, Sapaly Express
★★★★☆
Esta bien para dormir, no hay ruido y los trabajadores son amables. La unica pega: que habian cucarachas, vimos como 4-5 y seguro que habian mas; aunque bueno, es lo normal en toda la ciudad de vietnam. Por lo demas todo bien!
Jun 27, 2018
van VIP, Grouptour
★★★★★
very good organised
Jun 26, 2018
bus VIP, Sapa Express
★★★★★
Viaggio perfetto e confortevole. Puntualità, professionali
Jun 22, 2018
bus VIP, Sapa Express
★★★★★
Great bus. Nice host. Excellent Seats
Jun 19, 2018
van VIP, Grouptour
★★★★★
Fast, Efficient, Reliable, Great Driver. Highly recommend this service
Jun 17, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★☆
Train cabin clean. Water, toothbrush and slippers provided. Bunk was comfortable and the covers were perfect
Jun 3, 2018
bus VIP Sleeper 41, Sapa Express
★★★★☆
Great way to see the country, very comfortable!
May 31, 2018
bus VIP, Sapa Express
★★★★★
Excellent service and highly satisfying.
May 28, 2018
van VIP, Grouptour
★★★★☆
I always forget that the private booked VIP buses do not run on as tight a schedule as trains, we were the first pickup for the van and he was 15 minutes late, after all pickups we ddin't leave Sapa until an hour after we should have. The ride is great for the first half, sit on the passenger side for the best views as you wind down out of the mountains. The second half of the trip on the highway is less exciting, and somewhat bumpy as the road is not smooth at the transitions onto / off of bridges.
May 25, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★☆
Clean and confortable cabin. Enough space for our family of four and the luggages. Good service in the train. Toilets clean enough. Of course it shakes a lot but it's a train...the kids had a really good night of sleep. A nice experience!
May 22, 2018
bus VIP Sleeper 41, Sapa Express
★★☆☆☆
Because I was left on the bus the only seat available was one where three people sat together with no division, and right next to the restroom which smelled badly
May 20, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★★
Sapaly was excellent. They have thick firm mattresses which have just enough give to be comfortable. Slept almost the entire journey. Please change the ticket instructions, as the office where tickets get collected is at a restaurant near the station, not in a hall at the station.
May 19, 2018
van VIP, Grouptour
★★☆☆☆
We arrived more than one hour late in Hanoi. Driver did not speak any English at all, couldn’t even tell us for how long we paused at the rest stop. It also seemed that the driver picked up some friends to drop them off in another town which costed quite a lot of extra time when we were already late. They also refused to drop us off at our hotel because it wasn’t in the old quarter. A bit stupid since it was JUST outside the old quarter. Only positive thing we can dat is that the van is comfortable.
May 19, 2018
bus VIP, Sapa Express
★★★★☆
Left pretty much on time (7 minutes late) did 2 stops, one short and one longer for dinner. Very nice and energetic stewardess that explained the trip in detail. Offered 2 small waters and a pack of cookies , always a nice touch. Nice comfy seats. Wi-Fi was not perfect and there was no place to charge cell phone.
May 15, 2018
van VIP, GreenLion Bus
★★★★☆
Excellent. Left on time, good and safe driving, stops at good services and great communication from customer services. Only reason it's not 5 stars is that a lot of the comms quote 8pm expected arrival time (if leaving Sapa at 3pm for Hanoi) but then direct email comms with greenlion said 8:30pm. Then we arrived around 8:50pm.
May 10, 2018
bus VIP, Sapa Express
★★★★★
Professional, fun and very comfortable!
May 9, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★★
No problems, all went well.
May 8, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★☆
Train cabin, Sapaly express, very clean and comfortable. Departed and arrived on time. 121goasia need to be clearer about ticket pick up in Lao Cai. Voucher said something about a ticket hall at the station. Wasn't so. Restaurants act as agents for, for example, Orient and Sapaly.. Thankfully King Express office staff explained where I could get my tickets, Hai Nhi restaurant for Sapaly, Peter Chef for Orient etc.
May 6, 2018
train #SP2 VIP Sleeper, Vietnam Railways
★★★★☆
Everything was great EXCEPT FOR the musical torture that transpired at 4am and sustained for an entire half an hour. Let’s just say we were sufficiently awake by the time we arrived.
May 3, 2018
bus VIP, Sapa Express
★★★★★
Great guide and top notch service.
May 2, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★☆☆
The beds were average, the cleaness was ok but the couch was too hot
May 1, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★★
Great stay, stuff was super friendly and the bed very confortable.
Apr 28, 2018
bus VIP, Sapa Express
★★★★★
Nice bus, great driver, awesome and enthousiastic guide!
Apr 28, 2018
van VIP, Grouptour
★★☆☆☆
We were made to seat at the front seat of 2 person as the vehicle is full and we were the last to be picked up. i don't think it is fair to let us seat uncomfortably at front when we paid the same price as others. As we refuse to board, we agreed to take a cheaper option of sleeper bus. It was not as comfy and the driver speaks no english. The agent did not inform the driver that we are going to the old town hanoi, and when we told the driver, it was already almost outside of the city. The bus dropped us in middle of nowhere and we had to use and pay for taxi to our hotel. I think the front seat should not be sold or at least at cheaper price.
Apr 26, 2018
bus VIP Sleeper 41, Sapa Express
★★★★★
It was a very comfortable ride in the sleeper bus, also a great price and well organised service.
Apr 24, 2018
bus VIP Sleeper 41, Sapa Express
★★★★★
Great trip
Apr 23, 2018
train #SP2 VIP Sleeper 4x, Orient Express
★★★★★
Smooth and easy. We liked it :)
Apr 22, 2018
van VIP, Grouptour
★★★★★
Very comfotable shuttle bus (limosine). It is reccomended to implement Seat reservation. That avoids uncomfertable situations between the passengers.
Apr 22, 2018
van VIP, Grouptour
★★★★★
We have a comfortable seat. And a courtesy bottel of water. For a little additional fee. The company drop off at Hanoi airport. Thank you so much!
Apr 21, 2018
bus VIP Sleeper 41, Grouptour
★★★☆☆
Bus was late 40 min 3 different pick up points
Apr 20, 2018
train #SP4 VIP Sleeper 4x, King Express
★★★★☆
Good trip, also because the train wasn’t full en we didn’t have to share our 4 cabin with 2 other people. Traintickets were not at the station, but a woman did arrange it. It would be easier if we got e-traintickets by mail in stead of vouchers.
Apr 18, 2018
van VIP, Grouptour
★★★☆☆
Overpriced.
Apr 15, 2018
bus VIP, Sapa Express
★★★★★
Great bus, wide seats with lots of leg room. Very comfy! Free bottle water. Left on time. English speakers in office and English speaking guide on board the bus to explain when we were stopping and for how long. Great journey!
Apr 15, 2018
bus VIP Sleeper 41, Grouptour
★★★☆☆
We walked to the place on the ticket, but there they send us to a new place. The bus was really old, the blankets was dirty. You Can't lift the seats. But the tour was fine in general.
Apr 12, 2018
train #SP2 VIP Sleeper, Vietnam Railways
★★★★☆
Pretty good train, it would be nice if it left later so it arrived later than 4:30 am. The cabins are tiny but the beds aren’t bad. It’s a fun experience and you get to save money on a hotel for the night!
Apr 11, 2018
van VIP, Grouptour
★★★☆☆
driver oicked people up along the ride, which made us arrive in hanoi with 40 minutes late. we had 3 long stops, which was at least one to much.
Apr 11, 2018
van VIP, Grouptour
★★★☆☆
Van very comfortable but need to improved in time management.On time perfomance is very important.We waited at the pick up point almost 1hr30mins.
Apr 10, 2018
van VIP, Grouptour
★★★★☆
Very comfortable bus journey - seats were incredibly spacious and and comfy and as there's also a gap between all the individual seats there's no worry of another passenger sitting half on your seat too! Had charging ports, air con, free bottle of water and a tv screen. Only down side is that this is a fairly short bus ride and we stopped off quite a lot making the journey longer than it needed to be. A suggestion would be putting a tv programme or film on the tv screen instead of just a lady singing and then keeping this on for the duration of the journey. But all in all one of the best bus journeys we've had in Asia.
Apr 4, 2018
van VIP, Grouptour
★★★☆☆
We arrived 1.5 hour later than planned and had 2 breaks of more than 30 minutes. Seats were very soft and there was enough space for our legs. We were sitting in the back so unfortunately our chair could be moved to the back. Wi-Fi was broken.
Apr 3, 2018
bus VIP Sleeper 41, Sapa Express
★★★★★
This was my first sleeper bus experience and it was great - it was really easy to get to sleep! The staff are super friendly as well.
Apr 3, 2018
train #SP2 VIP Sleeper 4x, Pumpkin Express
★★★☆☆
The beds are pretty short for a tall European. Our neighbours was snoring beyond healthy and acceptable standards. Toilet, sheets were clean. We got complimentary banana, water and cookies. Staff to help while boarding was organised.
Mar 29, 2018
van VIP, Grouptour
★★☆☆☆
The day before departure the girl from the hotel did send a message Where we needed the pick up service. It was right across the pick up point. At 8:15 we still didn't see a bus and called. They are on the way was told. At 8:30 still no bus. We called again. They are coming was told. One moment they said. At 8:45 still no bus. Called again. Then they told us that the wrong people where at our place. And that the bus was already on it's way to Hanoi. Then we received a taxi at 9o'clock to the bus that did stop for us. On the bus i had to sit next to the driver because it was full. There was no leg room at all and this is not where i paid for. The only good thing was the driver that is why i rated it 2 stars. Otherwise it was -5. The driver did his very best for us to catch the next bus due we where delayed for 1h. And he made we could catch the next bus.
Mar 29, 2018
bus VIP Sleeper 41, Sapa Express
★★★★★
very satisfied. the bus was clean as everyone had to take shoes off. the sleepers were nice, comfortable enough for me at 180 cm although the smaller you are the better as you can then stretch your legs out properly. we stopped twice with enough time to have food a stretch our legs a little. we were happy and would use them again.
Mar 29, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★☆☆
Mattress is quite comfortable but there was no air conditioning so the train was very hot
Mar 25, 2018
van VIP, Grouptour
★★☆☆☆
You should not charge full price for putting passenger in in the front seats next to the driver, which are less comfortable to regular seats. The pick up is confusing and was delayed for 1.5h.
Mar 24, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★★
Good journey, reasonable price :)
Mar 21, 2018
bus VIP Sleeper 41, Grouptour
★★☆☆☆
Everything was good until we arrived in Hanoi at 2am (2 and a half hours early) and got shouted at that we all had to get off the bus. We had to literally sleep on the street with our bags until things started to open at 6am. DO NOT BOOK unless you have somewhere to stay when you arrive in Hanoi!!!! (Which I think defies the whole object of getting the sleeper bus). Such a shame because the actual bus itself was great and really comfy they just need to be a lot more honest about arrival time as I’ve seen other reviews that set they arrived at 2am too.
Mar 19, 2018
van VIP, Grouptour
★★★★★
We are very satisfied about the pick up, the driver and the trip.
Mar 17, 2018
train #SP2 VIP Sleeper, Orient Express
★★★☆☆
We originally booked for Sapaly Express but were transferred to "Oriental Express". The agent said they were on similar on all levels. She was so Far From Wrong. We just did the Hanoi to Sapa sleeper train on ET-Pumpkin and they were great. Bunks folded up for our private room for 2 and had electrical outlets. Oriental Express was clean. Mattresses just a uncomfortable firm but we asked for a private room for 2. We got private quarters but there was NO functioning electrical outlets and the top beds were bolted down giving a very Claustrophobic sleeping situation. We got a private room for 2 to avoid that but the extra we paid for was a waste. This company is not good for a private room. I would go with Sapaly or Pumpkin only in the future.
Mar 16, 2018
bus VIP, Sapa Express
★★★★★
Excellent service well organised The driver was very good and careful the courier even told some amusing jokes (in English)
Mar 16, 2018
bus VIP Sleeper 41, Grouptour
★★☆☆☆
The people working on the bus didnt talk to us while we were in the bus, so we didnt knew anything. When we arrived at 03:00 am they only shoutet at us that we needed to leave the bus immediaty. The bus itself was okay but the employees were not at all.
Mar 13, 2018
train #SP4 VIP Sleeper, King Express
★★★★★
Nice 2 bed cabin . No probs at all
Mar 12, 2018
bus VIP, Sapa Express
★★★★★
Thanks 12go .Asia to help me booked sapa express bus , it's comfortable and smooth trip to sapa and back to Hanoi.
Mar 10, 2018
train #SP2 VIP Sleeper 4x, Orient Express
★★☆☆☆
The toilet is the worst. However the the bed and the rest was considered fine.
Mar 9, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★☆
Clean beds
Mar 9, 2018
bus VIP Sleeper 41, Grouptour
★★★☆☆
It was a pleasant trip except for: 1. We were informed that the boarding point is Apollo hotel. However, when we reach that hotel..we were brought to another hotel across the road. The boarding point communicated is confusing. 2. The blankets are dirty and not changed for few trips (we saw them folded the used blankets for the next batch of passengers). 3. The driver smoked towards the end of the trip in a closed and air conditioned bus so it was really stuffy!
Mar 7, 2018
bus VIP Sleeper 41, Grouptour
★★☆☆☆
The bus office address in Sapa "No. 9 Pham Kim Dong Street, Sapa" is WRONG !!! I had a hard time running around looking for the office & bus, even took a taxi and went to different bus companies. I almost missed the bus from Sapa back to Hanoi. Such a disappointment and anxiety caused to a solo old female traveller! I highly recommend the GREEN BUS which is located a few doors from No. 9 Pham Kim Dong Street.
Feb 28, 2018
train #SP4 VIP Sleeper, Sapaly Express
★★★★★
Nice experience in a Vietnamese train. Cute little private cabin with nice blankets. We just loved it!!
Feb 26, 2018
train #SP2 VIP Sleeper 4x, Livitrans Express
★★★★☆
Prima reis. Op voorhand allerlei negatieve kritieken gelezen. Maar onze reis heen en terug verliep goed. Lekker geslapen op een relatieve harde matras maar die hebben ze wel vaker in Vietnam. Enig minpuntje: het omwisselen van de voucher in een ticket : dat gebeurt door privaat personen die niet herkenbaar zijn als zijnde vertegenwoordigers van Livitrans. Dus dat is even een lastig moment. Voor de rest prima
Feb 25, 2018
train #SP4 VIP Sleeper, King Express
★★★★★
Fue un poco difícil encontrar el sitio donde te daban el billete ya que no coincidía con la información recibida pero una vez obtenido todo fue muy bien. El vagón para dos como lo solicitamos. Te dan algo de bebida y comida. La cama cómoda y el Wi-Fi muy aceptable que no lo esperábamos
Feb 20, 2018
bus VIP Sleeper 41, Sapa Express
★★☆☆☆
Buses are good, however the drivers are dangerous and reckless. Both on the way to Sapa and on the way back the drivers are dangerous. Passing on blind corners and with oncoming traffic.
Feb 20, 2018
bus VIP, Sapa Express
★★★★★
1000x beter then the sleeping bus. Soft seats are very well.
Feb 11, 2018
van VIP, Grouptour
★★☆☆☆
It's fine, but overpriced. Driver overtook on blind corners and hills, and with oncoming traffic that was way too close. Not a mode of transport I'd recommend to anyone else. Train is longer, but more comfortable.
Feb 8, 2018
van VIP, Grouptour
★★★★☆
We got the 9 seater VIP van for our trip from Sapa to Hanoi. The whole ride was pleasant. There wasn't any beeping sound as well. It only beep if the driver was speeding. Driver was friendly as well. We had 1 stop for toilet break. The only problem we had was that the whole van was full, and we were a party of 4 and the last one to board the van. 7 seats were good and spacious, the remaining 2 was the front seat beside the driver. I don't think they should have assigned the front 2 seat for paying customers, as it was really lacking as compared to the spacious and comfortable seats at the back. The passengers seats felt like a VIP ride but not the front 2. For my party of 4, 2 of us had to sit at the front and that wasn't comparable to the amount we paid. Apart from that the ride was good. The seats at the back comes with USB charger as well.
Feb 2, 2018
van VIP, Grouptour
★★★☆☆
Bus was late about an hour. Didn’t seem like he was there to pick us up. After being on the phone for 20 min, they finally said we could get on the bus. We were then directed from the van 15 minutes from hotel to a smaller car. Was fine but may want to inform future riders that this can happen. All in all ride was okay.
Feb 1, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★★
Great trip
Jan 30, 2018
van VIP, Grouptour
★★★★★
It was a pleasant journey and the transportation was very comfortable and it came on time. TQ 12Go Asia for making it convenient to us.
Jan 25, 2018
van VIP, Grouptour
★★★★☆
Unfortunelly the driver was an hour to late. The trip and the bus was good. When we arrived in Hanoi there was already transport arranhed to our hotel