How to get from Hanoi to Hue

What About

Hue was the imperial capitol of the Nguyen Dynasty in Vietnam from 1802 until the communist revolution in 1945. The city sustained heavy damage during the last war but the imperial citadel, royal tombs and temple complex still attract both foreign and domestic visitors. Hue is situated on the always beautiful Perfume River and the peaceful city is a welcome change from the rush of Hanoi.

Traveling from Hanoi to Hue

Traveling from Hanoi to Hue can be quite an enjoyable trip and you will have many transportations options. The journey from Hanoi to Hue on land takes about 14 hours and can be done by bus or train. Unlike neighboring countries, the bus is usually not faster than train due to poor road conditions. Going from Hanoi to Hue by train will either give you the chance to view the beautiful scenery by day or get a good sleep by night. Hanoi to Hue by airplane is only an hour of flight time but neither airport is located near the cities and delays are to be expected on domestic flights.

From Hanoi to Hue by Train

Taking the train from Hanoi to Hue is very popular amongst our users and deserves special attention as it is serviced by two private railroad companies. These firms operate luxury cars which are attached to the Vietnam Railways trains running from Hanoi to Hue. The fastest trains run at night and make the trip from Hanoi to Hue in around 13 hours. These would be the SE1 and SE3 which depart at 7:30 and 10:00pm respectively and arrive in Hue at 9:00 and 10:30am. VIP Sleeper Cabins with 4 berths in each are available on Livitrans Express and Violette Express Train. These cabins are considerably cleaner and the staff more attentive than Vietnam Railways making them ideal for going from Hanoi to Hue by train. The luxury train operators will provide more comfortable sleeping arrangements and higher quality amenities than you are likely to find elsewhere. Livitrans and Violette Express berths for the route from Hanoi to Hue will cost about $75 for the slower train and $85 for the fastest .

Vietnam Railways also operates two day trains which can give you the chance to take in the scenery along the way but they are not serviced by any private train companies. These services depart at 9:00am and 1:10pm, arriving in Hue at 11pm and 4:00am. A hard seat on Vietnam Railways for getting from Hanoi to Hue will be about $25 but we recommend that you avoid both hard and soft seats for this trip if possible as they can get quite uncomfortable after a few hours. The price for a 1st class sleeper will be around $45 and should make for a much more enjoyable trip from Hanoi to Hue.

From Hanoi to Hue by Bus

To get from Hanoi to Hue by overnight bus is one option the budget traveler can consider. Small bus companies that operate between Hanoi and Hue have questionable service records with regards to cleanliness and safety and so we advise you to travel with a well known operator that has a history of serving foreign travelers. One such company is the Sinh Tourist which operates a sleeper bus from Hanoi to Hue that departs at 7:00pm and arrives at 8:00am. Customers have only sent good feedback for the service from Hanoi to Hue and the price is $13.50.

Getting Around

Hue is a fairly compact city and most attractions (except the royal tombs) will be within walking distance. Cyclos and motorbike taxis are common so ask your hotel about reasonable prices before heading out. To avoid confusion and conflict agree on a price beforehand and write the number (including all zeroes) on a piece of paper.

While not known for having as many scams as Hanoi, Hue has few major taxi companies and thus service can be hit or miss. All taxis should have a working meter but be generally aware of how to get to your destination to avoid being overcharged. Your best option may be having a hotel or restaurant arrange the taxi for you.

Bicycles and motorbikes are widely available for rent and can be a good option for getting around town since traffic is more manageable than in the big cities. Bicycles are rented out for a few dollars a day and motorbikes for under $10. Ask your hotel to arrange the rental.

Where to stay in Hue

Popular accommodations in Hue are clustered within a few blocks of the Perfume River across from the citadel. Their rates tend to be lower than Hanoi or Saigon and the quality comparable. It is usually not necessary to book far in advance but you should consult a calendar to ensure that your time in Hue does not coincide with a holiday as the city is a popular domestic tourism destination.

Activities in Hue

The imperial citadel in Hue attracts domestic and foreign visitors alike despite sustaining heavy damage during the American War. 20 structures remain on the site and you can spend several hours exploring it and the adjacent To Mieu temples. The site is near the Perfume River, across from most accommodations and guides are available should you want a detailed history.

To the south of Hue are the tombs of several emperors from the Nguyen Dynasty, each with a unique style inline with the story of the person buried. There are four prominent sites 8 to 12 kilometers away from the center of Hue and are within biking distance if you have good directions. Each tomb is a short walk from the river and you can hire a boat to take you on a tour for the day. Expect to pay a few dollars to enter the sites but they are well worth it.

The Thien Mu Pagoda is the official symbol of Hue and it’s tiered, octagon shaped tower is an icon recognized across Vietnam. The pagoda is on a hill overlooking the river 4 kilometers south of the citadel and can be reached by both bicycle and boat.

Onward travel from Hue

Several hours south of Hue by bus or train is the city of Danang and the nearby tourist attraction of Hoi An Town, a restored trading post dating back hundreds of years. The journey by train from Hue to Danang is considered especially beautiful and takes only three hours with a cost of $5 on Vietnam Railways. There are three trains daily but only the 10:30am departure will allow you to enjoy the scenery during daylight hours. To travel on to Hoi An you will need to catch a taxi from the train station or book a charter taxi to avoid being overcharged. The transfer takes about one hour and costs $40. The Sinh Tourist offers bus services at 8am and 1pm from Hue to Danang for $5 and continuing on from Danang to Hoi An for under $15.

Hanoi to Hue @ train, bus, flight Sep 30, 2017

31 trips (THB 611 — 5,695)

From Hanoi Sinh to Hue by bus

18:00
Hanoi Sinh
07:00
Hue Sinh
13h
Refund
฿ 872
× 2 = ฿ 1,744
 

From Hanoi to Hue by train

06:00
Hanoi
19:55
Hue
13h 55m
Instant Refund
฿ 1,090
× 2 = ฿ 2,180
 
06:00
Hanoi
19:55
Hue
13h 55m
Instant Refund
฿ 1,192
× 2 = ฿ 2,384
 
06:00
Hanoi
19:55
Hue
13h 55m
Instant Refund
฿ 840
× 2 = ฿ 1,680
 
09:00
Hanoi
22:50
Hue
13h 50m
Instant Refund
฿ 1,043
× 2 = ฿ 2,086
 
09:00
Hanoi
22:50
Hue
13h 50m
Instant Refund
฿ 1,244
× 2 = ฿ 2,488
 
09:00
Hanoi
22:50
Hue
13h 50m
Instant Refund
฿ 786
× 2 = ฿ 1,572
 
13:10
Hanoi
03:50
Hue
14h 40m
Instant Refund
฿ 639
× 2 = ฿ 1,278
 
13:10
Hanoi
03:50
Hue
14h 40m
Instant Refund
฿ 915
× 2 = ฿ 1,830
 
19:30
Hanoi
09:00
Hue
13h 30m
Instant Refund
฿ 1,235
× 2 = ฿ 2,470
 
19:30
Hanoi
09:00
Hue
13h 30m
Instant Refund
฿ 1,486
× 2 = ฿ 2,972
 
19:30
Hanoi
09:00
Hue
13h 30m
Instant Refund
฿ 787
× 2 = ฿ 1,574
 
19:30
Hanoi
08:05
Hue
12h 35m
Refund
฿ 2,473
× 2 = ฿ 4,946
 
20:10
Hanoi
09:50
Hue
13h 40m
Instant Refund
฿ 1,267
× 2 = ฿ 2,534
 
20:10
Hanoi
09:50
Hue
13h 40m
Instant Refund
฿ 1,094
× 2 = ฿ 2,188
 
20:10
Hanoi
09:50
Hue
13h 40m
Instant Refund
฿ 706
× 2 = ฿ 1,412
 
20:40
Hanoi
11:25
Hue
14h 45m
Instant Refund
฿ 1,211
× 2 = ฿ 2,422
 
20:40
Hanoi
11:25
Hue
14h 45m
Instant Refund
฿ 1,087
× 2 = ฿ 2,174
 
20:40
Hanoi
11:25
Hue
14h 45m
Instant Refund
฿ 741
× 2 = ฿ 1,482
 
22:00
Hanoi
10:35
Hue
12h 35m
Instant Refund
฿ 1,245
× 2 = ฿ 2,490
 
22:00
Hanoi
10:35
Hue
12h 35m
Instant Refund
฿ 1,448
× 2 = ฿ 2,896
 
22:00
Hanoi
10:35
Hue
12h 35m
Instant Refund
฿ 848
× 2 = ฿ 1,696
 
22:00
Hanoi
10:35
Hue
12h 35m
Refund
฿ 2,473
× 2 = ฿ 4,946
 
22:00
Hanoi
10:35
Hue
12h 35m
Refund
฿ 2,706
× 2 = ฿ 5,412
 

From Hanoi Nuoc Ngam Station to Hue by bus

07:00
Hanoi Nuoc Ngam Station
21:45
Phia Nam Hue
14h 45m
฿ 611
× 2 = ฿ 1,222
 
13:00
Hanoi Nuoc Ngam Station
03:45
Phia Nam Hue
14h 45m
฿ 611
× 2 = ฿ 1,222
 

From Noibai Airport to Hue by flight

08:45
Noibai Airport, Hanoi
09:55
Phu Bai Airport, Hue
1h 10m
Instant
฿ 4,005
× 2 = ฿ 8,010
 
#VJ569
12:20
Noibai Airport, Hanoi
13:30
Phu Bai Airport, Hue
1h 10m
Instant
฿ 1,565
× 2 = ฿ 3,130
 
18:30
Noibai Airport, Hanoi
19:40
Phu Bai Airport, Hue
1h 10m
Instant
฿ 5,695
× 2 = ฿ 11,390
 

From Giap Bat to Hue by train

13:30
Giap Bat, Hanoi
03:50
Hue
14h 20m
Instant Refund
฿ 639
× 2 = ฿ 1,278
 
13:30
Giap Bat, Hanoi
03:50
Hue
14h 20m
Instant Refund
฿ 915
× 2 = ฿ 1,830
 

Passenger reviews out of total 2,716 passengers traveled with us on this route

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that though we are closely monitoring services, we are still an agency marketplace - meaning we focus on ticketing service and route availability / coverage rather than on factual seat recline angle you got today ^_^

★★★★★ Sep 24, 2017 (train #SE19 VIP Sleeper, Vietnam Railways) :
Its was great experince. This is another relax way travel from hanoi to hue
★★★★☆ Sep 21, 2017 (train #SE3 VIP Sleeper, Vietnam Railways)
★★★☆☆ Sep 17, 2017 (train #SE3 VIP Sleeper 4x, Violette Express Train) :
Blanket on bed was wet and sheets and pillows were dirty. Found out way once we got off at end of trip as they just folded the blanket back up for the next trip.
★★★☆☆ Sep 17, 2017 (train #SE3 VIP Sleeper, Vietnam Railways)
★★★★☆ Sep 15, 2017 (train #SE1 VIP Sleeper 4x, Livitrans Express) :
The cabins were good and the staff frendly. The were just two ting i didnt like. 1. I was a singel woman traveler and because of that chose the bed for me. It would be ok but i got a bed in a cabine alone and then in the night 3 of the staff sleept in ther... and there were other travelers who had space in the cabins... so that was the only dislike. They diden bothered me but i just woud like to bo informed in such meters. All together it was fine. Just a bumpy ride :))
★★★☆☆ Sep 6, 2017 (train #SE1 VIP Sleeper 4x, Livitrans Express) :
Overall good night train for vietnamese standards, but people were definitely smoking inside by the smell of it. We had a lot of trouble getting the station and train staff to understand our voucher which we showed on the phone screen, but they were ok with it at the end. Toilets were awful and aircon was way too high as any other train in Vietnam. The views in the morning were stunning though
★★★★☆ Sep 6, 2017 (train #SE1 VIP Sleeper 4x, Livitrans Express)
★★★★★ Sep 2, 2017 (train #SE19 Class II Sleeper AC, Vietnam Railways)
★★★★☆ Aug 28, 2017 (train #SE19 VIP Sleeper, Vietnam Railways) :
Good booking experience with 12goAsia as ever. Tickets sent very quickly. Could of risked not buying until we arrived but wanted to secure a bottom bunk so used 12go. Have had good experiences with them in other Asian countries. Train very similar to others in South East Asia. Complimentary bottle of water. A few cockroaches running around but its a hot country so expected. Bedding discoloured as a bit old. Not too hot or too cold. Toilets okay. Run out of paper so bring own. Our 4 berth wasn't full when we left Hanoi so the attendant said he would ask the other passengers to board in another bunk if we paid 500,000 Dong. We said no and he negotiated down to 300,000 still said no, happy to share. Bit of a bumpy ride as usual but got some sleep so was fresh for next day of sightseeing. Saves a night of spending money on accommodation and means you are in the city centre.
★★★☆☆ Aug 19, 2017 (bus VIP Sleeper 41, The SinhTourist) :
Seats were very comfy. No plugs, no toilet, driver beeped way too much, other travellers were very noisy. Very difficult to sleep.
★★★★☆ Aug 16, 2017 (train #SE19 VIP Sleeper, Vietnam Railways) :
Generally nice service but for VIP class the beds were a bit hard.
★★★★☆ Aug 14, 2017 (train #SE19 VIP Sleeper, Vietnam Railways)
★★★★☆ Aug 13, 2017 (train #SE1 VIP Sleeper 4x, Violette Express Train) :
Nice trip. Temperature was low in the sleeping compartment and impossible to set it up.
★★★★★ Aug 9, 2017 (bus VIP Sleeper 41, The SinhTourist) :
The travel was very good.
★★★★★ Aug 7, 2017 (train #SE19 VIP Sleeper, Vietnam Railways)
★★☆☆☆ Aug 6, 2017 (train #SE5 VIP Sleeper, Vietnam Railways) :
Clean train, really kind workers,but toilets very dirty, very loud children all the time (14h of screaming and shouting) people smoking that would affect the air in the cabin and very long journey. An experience but I don't recomend.
★★☆☆☆ Aug 6, 2017 (train #SE1 Class II AC, Vietnam Railways) :
None spoke English and there wasn't any announce of the train stops so people don't know where they are and when they should get off the train. Fortunately a kind Vietnamese man helped us translating to the train crew to tell us when we would be arrived.
★★★☆☆ Aug 6, 2017 (train #SE7 Class II AC, Vietnam Railways) :
Old train and often the airco did not work. Bugs and other insects all over. Toilets were dirty. Windows full of mud etc.
★★★★★ Aug 3, 2017 (train #SE19 VIP Sleeper, Vietnam Railways) :
Just perfect, a little bit to cold at the departure, but later got better
★★★★★ Jul 30, 2017 (train #SE1 VIP Sleeper 4x, Livitrans Express) :
We travelled with Livitrans. Great trip. Twelve hours guarantee that you will get enough rest!
★★★☆☆ Jul 28, 2017 (train #SE17 VIP Sleeper, Vietnam Railways) :
The basics were there. We had two lower bunks that seemed far more comfortable than the top. The toilet was pretty smelly but not the worst I've seen. The air con is super high so make sure you have layers. The blankets seemed OK but I'm pretty sure they weren't freshly washed. Bring snacks, there was a cart and an opportunity to buy food on the platform at the stops on the way but I was never sure as to when this would be. The people were great and the scenery grand :)
★★★★☆ Jul 27, 2017 (train #SE3 VIP Sleeper 4x, Livitrans Express)
★★☆☆☆ Jul 27, 2017 (train #SE19 VIP Sleeper, Vietnam Railways) :
The cabin was tiny with hardly any room to put your luggage, the air con was noisy and couldn't be turned off which made for a freezing night due to the cabin's small size. There was no discernible canteen and a very basic trolley service in the morning with no coffee only cold drinks. The toilet was disgusting and I had to ask the porter for more toilet roll in the morning which he begrudgingly gave me. I understand that things are different here in SE Asia, but this was an expensive trip by Vietnamese standards and I took a similar trip in Thailand which was excellent with clean facilities, a towel and a well-equipped canteen for a lot less money. Vietnamese Railways need to get their house in order.
★★★☆☆ Jul 21, 2017 (train #SE1 VIP Sleeper 4x, Livitrans Express) :
Got us from A-B, left on time and arrived pretty much as stated, some comp food( banana and a roll) and some coke and water for booking VIP, had no choice as this was only offering left. Beds okay, train rocked a lot and there was a few hard breaking moments, one that left everything off the table on the floor and us all nearly out of beds, but slept okay for the most part. Cabin clean enough, loos really grim, no paper or soap, very dirty!
★★☆☆☆ Jul 17, 2017 (train #SE19 VIP Sleeper, Vietnam Railways) :
Well, train was delayed by 10 hours due to storm, which isn't the trains' fault, but a heads up would have been nice. Saw a small cockroach in my cabin. Not the newest/cleanest, but ok.
★★★☆☆ Jul 10, 2017 (train #SE17 VIP Sleeper, Vietnam Railways)
★★★☆☆ Jul 10, 2017 (train #SE19 Class II AC, Vietnam Railways) :
I was in the cheap soft seat section. It wasn't as bad as reviews usually say. The seat was quite comfy even though the train is positively from soviet era. Just make sure you don't bring super massive bags and you'll be fine
★★★☆☆ Jul 7, 2017 (bus VIP Sleeper 41, The SinhTourist)
★★★☆☆ Jun 29, 2017 (train #SE19 VIP Sleeper, Vietnam Railways) :
Old wooden carriage which led to a few cockroach sightings, small space for travellers with bags. Spent my night hiding in the blanket so I didn't have to see the unwanted pests. Did manage to get some sleep, not awful but I wouldn't be in a hurry to do it again
★★★★☆ Jun 25, 2017 (train #SE17 Class II Sleeper AC, Vietnam Railways) :
Trip was quite easy and comfortable. 2nd class bed is hard but with nice blanket and pillow. Train was on time. The berth was full and most others went to bed earlier than I did, but I slept well and really no complaints for the price.
★★☆☆☆ Jun 12, 2017 (train #SE17 VIP Sleeper, Vietnam Railways) :
No real complaints with the train - cabins fairly clean and as expected. However bathrooms were vile. Worst part was the guard appeared to allow one of his mates to upgrade for free, and he shared our cabin. This was fine until he started filming my girlfriend sleeping and touching himself at the same time...I would strongly recommend getting a private cabin or flying!
★★★☆☆ Jun 11, 2017 (train #SE19 VIP Sleeper, Vietnam Railways) :
We were disappointed with our cabin. One side of the ceiling was boarded up so there wasn't enough space to sit up on the bunk bed. The aircon was very noisy and people kept switching it off for our entire carriage in the middle of the night and making it too hot to sleep. We were top bunks in 1st class and in the night there were 6 people sleeping below us (two adults and 4 children) between 2 beds. The children were very loud from 5.30am.
★★★☆☆ Jun 1, 2017 (train #SE19 VIP Sleeper, Vietnam Railways) :
Train on time, however the wagons are not the freshest and could do a refurbishment. No possibility to control the ac on the compartment either, either full blast ice-age style or not switched on at all.
★★★★☆ Jun 1, 2017 (train #SE1 VIP Sleeper 4x, Violette Express Train) :
Train was on time and ran to schedule. Bed was larger enough for me (6'4") and pillow and duvet were clean. It was very warm on the bottom bunk and cold on the top bunk, which suited my partner and me. Three coachroaches in the carriage, and the toilet wasn't brilliant but acceptable.
★★★★★ May 6, 2017 (bus VIP Sleeper 41, The SinhTourist)
★★★☆☆ May 4, 2017 (train #SE19 VIP Sleeper, Vietnam Railways)
★★★★☆ Apr 27, 2017 (train #SE19 VIP Sleeper, Vietnam Railways) :
Neat cabins with good air conditioning. Reached hue 15 mins early from arrival time. The only drawback is its very noisy.
★★★★☆ Apr 17, 2017 (train #SE19 VIP Sleeper, Vietnam Railways)
★★★☆☆ Apr 16, 2017 (train #SE3 VIP Sleeper 4x, Violette Express Train) :
It is what it is, people expect too much. Take own pillow case. Our coach was a totally western tourist one, however staff allowed a dodgy looking couple to sit on 2 tiny plastic chairs blocking access along the corridor. They may not have been pickpockets but why were they in our carriage? They were shifted eventually
★★★★★ Mar 28, 2017 (train #SE1 VIP Sleeper 4x, Violette Express Train) :
we purchased overnight sleeper train tickets on the Violette coach via 12go.Asia. We had comfortable clean beds on our journey and had no problems at all. There is no ticket office for Viollette in Hanoi train station. You go straight to the train carriage and your e ticket is checked by their staff member and you are then told what berth you are consigned to. I would use Viollette again...and 12go.asia Many thanks Karen
★★★☆☆ Mar 28, 2017 (train #SE3 VIP Sleeper, Vietnam Railways) :
Slept well but the toilet was smelly and another couple who joined us decided to play music late at night and in the early morning.
★★★★☆ Mar 24, 2017 (train #SE1 VIP Sleeper, Vietnam Railways) :
Fairly basic train but was OK for the price. "Soft" sleeper wasn't all that soft but acceptable. Maybe should be called "Sort of soft sleeper" Train ran fairly close to scheduled time. Overall a good, albeit basic, trip.
★★★★★ Mar 16, 2017 (train #SE19 Class II Sleeper AC, Vietnam Railways)
★★★★☆ Mar 12, 2017 (train #SE3 VIP Sleeper 4x, Violette Express Train) :
Excellent trip, great way to see a bit of the country only down side was there were quite a few cockroaches in the cabin with us and the toilet was filthy. Other than that it was good and despite that I would do it again.
★★★☆☆ Mar 11, 2017 (train #SE3 VIP Sleeper 4x, Livitrans Express) :
As safe, reliable and cheap(ish) way to get from Hanoi to Hue this couldn't be faulted. The train was on time, the berths comfortable and the linen clean. I'm not sure what some of the other negative reviewers on this site were expecting? Of course it wasn't a 5 star bedroom - its a train! - but we had no trouble sleeping, bed was comfortable and the rocking carriage probably helped us off to sleep, rather than keeping us awake. Two small quibbles: (1) when we arrived 60 mins before departure the friendly cabin steward had no record of our booking, but found us a couple of berths anyway. And (2) when I booked with 12Go Asia a month ago they couldn't honour my preferred journey so booked this alternative before I'd confirmed it because "with so few berths left we did not want to risk being unable to complete the booking". Yet the young German couple who shared our compartment had only booked the day before and paid 40% less than us. That said, this was still great value and good trip.
★★★☆☆ Mar 2, 2017 (train #SE1 VIP Sleeper, Vietnam Railways) :
Was super bumby and the soft berth are pretty hard, but all in all worth the experience.
★★★★☆ Mar 2, 2017 (train #SE1 VIP Sleeper 4x, Livitrans Express) :
The cabin and toilets were relatively clean for most of our journey, the guard was very helpful and professional - he introduced himself to us straightaway and answered any questions we had. We were provided with complimentary water, snacks and beer which was a pleasant surprise. The air-conditioning was excellent in our cabin. The train departed and arrived on time.
★★☆☆☆ Feb 28, 2017 (train #SE1 VIP Sleeper 4x, Livitrans Express) :
We just got off the train smelling like smoke. Though the train is no smoking, people were doing so between cars, and likely within the rooms themselves from the smell of it. In addition, one of the crew attempted to sleep in our 4-bed cabin (2 of the beds were empty) even though the staff has their own cabin. We expressed that we were not comfortable with this, and had to communicate via translation application to get the point across. Very uncomfortable and unprofessional. Otherwise, it's what you expect: little sleep from the constant extreme breaking and a bathroom that isn't cleaned for the duration of the trip. Unless you have a strong desire to see the countryside in the morning, FLY.
★★★★☆ Feb 26, 2017 (train #SE3 VIP Sleeper, Vietnam Railways)
★★☆☆☆ Feb 25, 2017 (train #SE1 VIP Sleeper 4x, Livitrans Express) :
This is not for me. I suppose it is what is to be expected. The 4 berth soft sleeper was clean. The train was on time. The printout was already the reservation, nothing else needed to done at railway station. The soft sleeper was the hardest bed I ever slept on - or rather where I spent a night not sleeping, trying to position myself to have the least amount of back pain. Also, if you tend get nauseous, the shaking of the train is not helpful. Like turbulence on a plane for hours on end. If you're the rougher type, this is perfectly adequate, but if you like to be comfortable, take a plane instead. As I said, this train is probably what one should expect, but calling it luxury is really misleading. It's anything but.
★★★★☆ Feb 19, 2017 (train #SE1 VIP Sleeper 4x, Violette Express Train) :
Room was clean. Beds were hard but ok.
★★★☆☆ Feb 15, 2017 (train #SE3 VIP Sleeper 4x, Livitrans Express) :
Ok, but I think the Livitrans carriage was absent and we were moved to other first class sleeper accommodation. Slightly disturbed night from a drunk tour guide and not much sleep from the noise. The food was a can of beer, a bottle of water, a banana and a crisp packet covered sweet loaf of bread. But it's an experience to talk about!
12Go response:

Dear Simon Rains

Thank you very much for the feedback, we investigating this case and will get back to you shortly.

★★★☆☆ Feb 9, 2017 (train #SE3 VIP Sleeper 4x, Livitrans Express) :
Very pleased with service from 12Go. No problems with tickets and we were shown directly to our births at Hanoi Station. However the very efficient air conditioning in our carriage and a single thin cover made it a very cold night. Some other carriages had extra covers but when we tried to get some we were told there were none. This could possibly be because the train staff had them all!! Toilets grim, facilities poor and no coffee on offer so bring your own. Disappointing as we had paid twice as much for the Livitrans carriage and it didn't look any better than the cheaper ones.
★★★★☆ Feb 9, 2017 (train #SE1 VIP Sleeper 4x, Livitrans Express) :
Bit of confusion in trying to find our cabin initially but got there in enough time, the staff at the station were not sure about our printed booking voucher. Room was clean and beds were reasonable. Ride was better than expected, quite a lots of noise and bumps but that goes with any train ride. Provided with bread, banana and water which was good. Toilet was clean at the start of the trip but a disaster by the end. A clean a long the way would have been greatly appreciated. Staff all very friendly in the cabin and helpful.
★★★★☆ Feb 9, 2017 (train #SE1 VIP Sleeper 4x, Livitrans Express) :
Good value, bananas, bread and water provided. Beds close together. Traveled as a couple. Killed two cockroaches and two mosquitos. Train clicks and clacks as trains do. Toilets fine.
★★★☆☆ Feb 8, 2017 (train #SE1 Class II Sleeper AC, Vietnam Railways) :
12Go Asia works very well. But as they had warned the 2nd class sleepers on the 'Reunification Line' are HARD and the toilet is a mess. But.. we got in Hue exactly on time. So 5 stars for 12Go Asia but only 3 for the train experience.
★★☆☆☆ Feb 8, 2017 (train #SE1 VIP Sleeper 4x, Livitrans Express) :
Hanoi to Hue, couldn't sleep due to loudness and shocking of the train. Cockroaches crawling on the wall (was warned of this beforehand though, so no big surprise). Toilet was fine.
★★☆☆☆ Feb 5, 2017 (train #SE1 VIP Sleeper 4x, Livitrans Express)
★★★☆☆ Jan 31, 2017 (train #SE19 VIP Sleeper, Vietnam Railways) :
An older 1st class sleeping cabin due to Tet peak travel period. Bathroom was poorly designed almost impossible to get in and close door behind you.
★★★★☆ Jan 27, 2017 (train #SE1 Class II Sleeper AC, Vietnam Railways) :
Second class sleeper, clean sheets, secure. A little cramped since it's 6 per cabin, bring warm clothing, otherwise good ride.
★★★☆☆ Jan 23, 2017 (train #SE3 Class II Sleeper AC, Vietnam Railways) :
Booking was great with 12go. The train ride itself was interesting; The berths were hard but the bedding seemed fairly clean. The toilet smelt from the beginning of the ride and no-one seemed capable of using the flush button which made the conditions worse. Our fellow travellers ranged from over friendly to just plain rude. We had tried to book lower bunks but none were available. However there was at least one lower bunk in our compartment (and others in the carriage) that had no-one in them until after the train started and the attendants ushered others in, apparently from the seated area. To top this off the pair of them spent half the night talking and keeping those who paid for our berths awake. We ended the night in the seating ourselves to get some peace.
★★★★☆ Jan 17, 2017 (train #SE1 Class II AC, Vietnam Railways) :
Easy booking. Easy way to find the seat. No problem except the door who can not be close between the 2 cars and make the inside noisy and smoky. Very good food and sceneries.
★★★★☆ Jan 15, 2017 (train #SE1 VIP Sleeper, Vietnam Railways) :
With wifi it would have been perfect!
★★★★☆ Jan 13, 2017 (train #SE19 VIP Sleeper, Vietnam Railways) :
Easy instruction, Clean bedding if not a little worn. Toilets not the best. Slept well considering rather go by the train than the hassle of the plane and you get the real travel experience.
★★★★★ Jan 10, 2017 (train #SE19 VIP Sleeper, Vietnam Railways) :
The booking with 12go asia went sooth as silk. The train was fine and arrived almost on the time.
★★☆☆☆ Jan 6, 2017 (train #SE1 VIP Sleeper, Vietnam Railways)
★★☆☆☆ Jan 4, 2017 (train #SE1 VIP Sleeper 4x, Livitrans Express) :
We traveled from Hanoi to Hue. Staff directed us to the correct carriage and cabin. When the train pulled away no one else was on our 4 birth room so the guy that seemed to be in charge tried to charge is more for a "private room". I declined so he found someone from another cabin (local ladies who was very quiet) to sleep in there (it seemed she had to pay for an "upgrade"). That wasn't really an issue. The 2 big issues I had were: 1- The staff member that tried to charge us extra then came in and slept in that room as well! I don't care that he was quiet... I don't really expect staff in the "VIP" cabin! 2- it was FREEZING all night as the aircon was on full blast. I ended up breaking into the control cupboard at the end of each carriage myself and adujsuting the aircon which helped a little bit my wife still had to sleep in her coat (with my coat around her feet!). Not impressed.
★★★☆☆ Jan 4, 2017 (train #SE1 Class II Sleeper AC, Vietnam Railways) :
Booking on 12go.Asia was absolutely fine. Train ride-I was expecting the worst after reading reviews but the cabin was clean so was the linen. The train left on time and arrived 15 minutes late. I must say that there was one small roach that was running around.. Warning-the AC is on full blast and it gets very cold so choose the lower berths. Also have some ear plugs at hand as it gets very noisy.
★★★★★ Jan 4, 2017 (train #SE19 VIP Sleeper, Vietnam Railways) :
We took the first class sleeper from Hanoi to Hue, Service was on time, room and bed comfortable and staff instructions very easy to follow. Really easy to book and didnt have any issues getting to our bed. Great experience all round.
★★★★★ Jan 2, 2017 (train #SE19 VIP Sleeper, Vietnam Railways) :
Train departed on time but arrived 30mins later (SE19) clean cabins (not so clean toilets...) but had a good sleep regardless! (First class soft sleepers)
★★★★☆ Jan 2, 2017 (train #SE1 VIP Sleeper 4x, Livitrans Express)
★★★☆☆ Dec 30, 2016 (train #SE1 VIP Sleeper 4x, Livitrans Express) :
No problem with the ticket or finding our cabin. For the price of the ticket I would expect more to eat than a banana and a pot noodle. A cup of coffee in the morning would've been nice. Why do they play "I am a woman in love" at full blast at 7am? Very strange. The driver slammed the brakes on regularly throughout the night which made sleeping difficult. There was a cockroach squashed on the door to our cabin. The toilets are not cleaned at all during the journey which means you have to hover children over the loo to prevent them from having to sit in a puddle of wee.
★★★☆☆ Dec 29, 2016 (train #SE19 VIP Sleeper, Vietnam Railways) :
As expected, easy to find our train, coach and cabin. Cabin clean if in need of refurbishment. Toilets smelly as result of rocky train vs male limitations peeing into bowl. ???? Very rocky ride but managed to sleep quite a bit. Cabin companion ( my husband!) snores loudly but couldn't distinguish his noise above train rumbling. Would like to have travelled on SE 1-5, I believe the coaches are refurbished, think they would be nicer but couldn't get a sleeper on one.
★★★☆☆ Dec 28, 2016 (train #SE19 VIP Sleeper, Vietnam Railways) :
The beds were comfortable. The toilets however were small and had hardly any room to come in or go out let alone use the facility. They could also have been much cleaner.
★★☆☆☆ Dec 27, 2016 (train #SE19 VIP Sleeper, Vietnam Railways) :
Hard beds!!
★★★☆☆ Dec 24, 2016 (train #SE19 VIP Sleeper, Vietnam Railways)
★★★★☆ Dec 23, 2016 (train #SE1 VIP Sleeper, Vietnam Railways) :
We had a pleasant train journey on the SE1 overnight train from Hanoi to Hue. The train was quite bumpy through the night but still able to sleep. The sleeper cabins are comfy with enough space for us and our luggage. The facilities on the train are okay too.
★★★★☆ Dec 23, 2016 (train #SE1 VIP Sleeper 4x, Livitrans Express) :
Train was a great experience and the sleeper car was ideal for the trip. The only downside was the state of the toilets which were shocking after and hour and not cleaned throughout
★★★☆☆ Dec 22, 2016 (train #SE 3 VIP Sleeper 4x, Violette Express Train) :
Sleeper train hmm a tour group decided to have a party in the bar which included the 2 guys sharing our berth not much sleep!! Constant noise and awakenings and it was VERY cold on the top bunk!
★★☆☆☆ Dec 22, 2016 (train #SE19 VIP Sleeper, Vietnam Railways) :
Finally we traveled on 1clas from saba to hanoi, there was another quality with both water and various snacks So perhaps it is difficult to compare, it appears depends on which company you travel with 1class is not the same everywhere .. obviously ..! not the same, depends on which company you travel with Maybe just do not expect was right, after the last trip we had ????
★★★★☆ Dec 22, 2016 (train #SE1 VIP Sleeper 4x, Violette Express Train) :
It was a train in Vietnam, so not smooth or super nice but it got us to Hue. The Violeete representative was not there when we arrived so there was a lot of confusion. If it hadn't been for a tour guide getting the right person to help us, we might have been kicked off. Wish our voucher had said our berth numbers. That would have been very helpful.
★★☆☆☆ Dec 21, 2016 (train #SE19 VIP Sleeper, Vietnam Railways) :
People smoking in thw corridors on the train - disgusting. Train so noisy it made a big banging noise like someone was slamming the door every 30 seconds so hardly slept. Filthy toilets. Left on time but arrived 30 minutes late. Aircon was absolutely FREEZING. Only real positive was train guard knocking on our door to tell us our station was next as otherwise we would have no idea because we didnt know how delayed the train was.
★★★★★ Dec 18, 2016 (train #SE1 VIP Sleeper, Vietnam Railways) :
Comfortable and peaceful journey.
★★★☆☆ Dec 11, 2016 (train #SE1 VIP Sleeper 4x, Livitrans Express) :
Full train and cabin made for loud tight quarters. Slept ok, but there were bugs in the upper berth and the bathrooms were disgusting. People bring huge luggage so there was no place to move or stand because the beds are so low they don't fit underneath. We got thru it but it was not enjoyable.
★★★★★ Dec 9, 2016 (train #SE1 VIP Sleeper 4x, Livitrans Express) :
With ease the train transport me from hanoi to Hue. Relaxing and peaceful
★★★★★ Dec 4, 2016 (train #SE1 VIP Sleeper, Vietnam Railways) :
No issues with our trip, all as described. Cabin was comfortable
★★★★☆ Nov 27, 2016 (train #SE19 VIP Sleeper, Vietnam Railways)
★★★★☆ Nov 26, 2016 (train #SE19 VIP Sleeper, Vietnam Railways) :
AC was tragic. It was freezing. Other than that, OK.
★★★★☆ Nov 23, 2016 (train #SE19 VIP Sleeper, Vietnam Railways) :
I've never been on such a rocking train! 4 hours since getting off and I feel like I'm still on it. Very easy boarding. Beds okay. Seemed safe. Toilets were as to be expected. Kids loved it.
★★★☆☆ Nov 20, 2016 (train #SE1 VIP Sleeper 4x, Livitrans Express) :
Hi the booking form does present some confusion at the train but the staff on the platform sort it out would be better if the booking itinerary receipt had what Carriage and seat number printed clearly in English and local language (Vietnamese) all else was excellent there was a clear difference in cleanliness on the Hanoi to Hue but no difference using veloite from Da Nang to Saigon. the train ticket at Da Nang presenteted more problem as there is less time to get confirmation that the ticket is correct when you get on as there is no seat/bunk allocation on the booking confirmation
★★☆☆☆ Nov 14, 2016 (train #SE1 VIP Sleeper, Vietnam Railways) :
Although I realize the trains in Vietnam are basic to begin with, I would still like to think that a rodent and cockroach free berth should still be high priority for the train system. But maybe that's asking for too much in Asia. Upon arrival, myself and the 3 other travellers spent about 60min killing cockroaches that kept appearing from underneath the mattresses, from under the bunk and then to much to our surprise, a mouse made its way under one of our bunks never to be seen again. I'm disappointed that my last trip on the trains here in Vietnam was as described but I'm also happy that it was, in fact, my last trip on a train here.
★★★★☆ Nov 12, 2016 (train #SE1 Class II Sleeper AC, Vietnam Railways) :
Great journey, had some lovely Vietnamese young people to share our hard sleeper with
★★☆☆☆ Nov 11, 2016 (train #SE1 VIP Sleeper 4x, Violette Express Train) :
5 stars to 12goasia, 1 star to Violette express. Everything went well with the reservation and the cabin was the one we booked. Free water, crisps (and beer) for the ride and a good mattress. Unfortunately, there seemed to be a cockroach infestation in the carriage as they showed up all around the place...
★★★☆☆ Nov 7, 2016 (train #SE1 VIP Sleeper, Vietnam Railways) :
Requested 2 bottom and one top bed for my family. Got 3 top bunks across 2 cabins. Not happy as I cannot climb onto top bunk and could not be with my family. Would have preferred to have been contacted re other options. Won't use this service again
★★★★☆ Nov 6, 2016 (train #SE19 VIP Sleeper, Vietnam Railways)
★★★★☆ Nov 6, 2016 (train #SE19 VIP Sleeper, Vietnam Railways) :
We traveled on 1st class lower berths of SE19. It is quite easy to find the correct trackway as the train number and trackway number is shown on different displays in the waiting room and on tracks in Hanoi. A ticket inspector was waiting at each wagon at the door and the wagon number is clearly indicated on each one. Anyway the inspectors were very kind and checked our printed e-tickets before we get in, so don't be afraid to take the wrong train. Our train left Hanoi right on time and arrived in Hue at the expected time also. If you starting your journey from a terminus, I think arriving 30-45 min before departure time should be enough. The train in itself has a quite charming old fashioned style. Pillows and blankets were nice and clean. We used silk sleeping bags that we bought in Hanoi for that occasion anyway, but it is probably not mandatory. Cabin was also clean (didn't see any insects) and the door had a lock usable only from inside. The cabin was equipped with two 220V power plugs and a dustbin. There is two roof lights and each berth has a light for reading. There is room for aprox. 30cm tick luggage under the lower berths. The air conditioning was quite noisy and expect to be maybe a bit cold if you are not under the blanket or wearing a pullover on the upper sleeper as the air is coming from the roof. Of course, you can't shut it off or set the temperature. We brung some snacks and beverage so we didn't tested the food in the train, nor the dining wagon. A singing guy passes through the wagons with food and drinks from time to time, so you can purchase food without the need to leave your luggage unattended if you are tavelling alone. Although, it only travel at 75km/h at top speed the train is quite noisy and bumpy. But, if you are a bit tired you will for sure sleep a few hours at least. Bringing ear plugs is always a good idea, though. Your sleep quality will depend mostly on your neighbors and their will to sleep. Ours were also tired so, no problem hear. Toilet were clean at departure, but as the train is bumpy, it's not always easy to aim right for men. Therefore, it was stinky and wet after a few hours. It appears to have not been cleaned during our 14 hours journey. Bring toilet paper. The wagons are also equpped with a free water dispenser and a sink where you can brush your teeth or shave (If you like challenges). Overall, it's a very pleasant journey where you can see beautiful landscapes and have a general taste of Vietnam. You also don't loose your precious day time taking a plane and spare the money of the accommodation for that night. I would for sure recommend that adventure.
★★★★★ Nov 3, 2016 (train #SE1 Class II Sleeper AC, Vietnam Railways) :
Great experience - shared 2nd class sleeper with great locals. Clean, on board food ok
★★★☆☆ Nov 2, 2016 (train #SE1 Class II Sleeper AC, Vietnam Railways) :
Whole trip on train was good experience. Should be more room between beds. Can't seat properly. Quite good facilities on board. Helpful staff
★★★☆☆ Nov 2, 2016 (train #SE1 VIP Sleeper, Vietnam Railways) :
3 hours delay, freezing air conditioning, quite dirty
★★★★★ Oct 31, 2016 (train #SE19 VIP Sleeper, Vietnam Railways) :
The service provided re booking the train tickets and berths as requested was excellent. The train itself however left a lot to be desired.

News

Hanoi to Ho Chi Minh train services back to normal

Trains running between Hanoi and Ho Chi Minh City are back on track following a derailment on Sunday. The derailment close to Ngan Son Station meant passengers on southbound services to Ho Chi Minh had to be transferred to the next station down the line, Dong Hoi.

06 September 2017

Upgrade at landmark Hue bridge to make it tourist friendly

A heritage bridge spanning the Perfume River in Hue is to get a makeover to make it more conducive to 21st century tourism. The original Truong Tien Bridge dates from the French colonial era in the 1890s and is a 400-metre-long structure.

16 August 2017

Hanoi to Ho Chi Minh trip labelled one of premier Asian rail journeys

The rail ride between Hanoi to Ho Chi Minh has been labelled one of the finest in Asia by a prestigious Hong Kong magazine. The South China Post Magazine says the journey between the two Vietnamese cities offers stunning mountain and sea views and comes with a whole host of interesting stops en route.

04 August 2017