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From Hanoi SSB to Hue by bus

17:30
Hanoi SSB
08:00
Hue SSB
14h 30m

From Hanoi Sinh to Hue by bus

17:30
Hanoi Sinh
06:30
Hue Sinh
13h
Refund
18:00
Hanoi Sinh
07:00
Hue Sinh
13h
Refund

From Hanoi to Hue by train

06:00
HNO Hanoi
19:51
HUE Hue
13h 51m
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06:00
HNO Hanoi
19:51
HUE Hue
13h 51m
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06:00
HNO Hanoi
19:51
HUE Hue
13h 51m
Refund
 
09:00
HNO Hanoi
22:28
HUE Hue
13h 28m
Refund
 
09:00
HNO Hanoi
22:28
HUE Hue
13h 28m
Refund
 
09:00
HNO Hanoi
22:28
HUE Hue
13h 28m
Refund
 
14:30
HNO Hanoi
04:55
HUE Hue
14h 25m
Refund
 
14:30
HNO Hanoi
04:55
HUE Hue
14h 25m
Refund
 
14:30
HNO Hanoi
04:55
HUE Hue
14h 25m
Refund
 
19:30
HNO Hanoi
08:05
HUE Hue
12h 35m
Refund
19:30
HNO Hanoi
08:37
HUE Hue
13h 7m
Refund
 
19:30
HNO Hanoi
08:05
HUE Hue
12h 35m
Refund
19:30
HNO Hanoi
08:37
HUE Hue
13h 7m
Refund
 
19:30
HNO Hanoi
08:37
HUE Hue
13h 7m
Refund
 
20:10
HNO Hanoi
09:31
HUE Hue
13h 21m
Refund
 
20:10
HNO Hanoi
09:31
HUE Hue
13h 21m
Refund
 
20:10
HNO Hanoi
09:31
HUE Hue
13h 21m
Refund
 
20:45
HNO Hanoi
10:13
HUE Hue
13h 28m
Refund
 
20:45
HNO Hanoi
10:13
HUE Hue
13h 28m
Refund
 
20:45
HNO Hanoi
10:13
HUE Hue
13h 28m
Refund
 
22:20
HNO Hanoi
10:59
HUE Hue
12h 39m
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22:20
HNO Hanoi
10:59
HUE Hue
12h 39m
Refund
 
22:20
HNO Hanoi
10:55
HUE Hue
12h 35m
Refund
22:20
HNO Hanoi
10:59
HUE Hue
12h 39m
Refund
 

From Hanoi Nuoc Ngam Station to Hue by bus

07:00
Hanoi Nuoc Ngam Station
19:30
Phia Nam Hue Bus Station
12h 30m
Instant
13:00
Hanoi Nuoc Ngam Station
01:30
Phia Nam Hue Bus Station
12h 30m
Instant
20:00
Hanoi Nuoc Ngam Station
08:30
Phia Nam Hue Bus Station
12h 30m
Instant
21:30
Hanoi Nuoc Ngam Station
10:00
Phia Nam Hue Bus Station
12h 30m
Instant

From Noibai Airport to Hue by flight

#VJ567
06:10
HAN Noibai Airport, Hanoi
07:20
HUI Phu Bai Airport, Hue
1h 10m
Instant
 
07:00
HAN Noibai Airport, Hanoi
08:10
HUI Phu Bai Airport, Hue
1h 10m
Instant
 
08:40
HAN Noibai Airport, Hanoi
09:50
HUI Phu Bai Airport, Hue
1h 10m
Instant
 
#VJ569
11:20
HAN Noibai Airport, Hanoi
12:30
HUI Phu Bai Airport, Hue
1h 10m
Instant
 
14:00
HAN Noibai Airport, Hanoi
15:10
HUI Phu Bai Airport, Hue
1h 10m
Instant
 
18:00
HAN Noibai Airport, Hanoi
19:10
HUI Phu Bai Airport, Hue
1h 10m
Instant
 

From Giap Bat to Hue by train

14:45
GBA Giap Bat, Hanoi
04:55
HUE Hue
14h 10m
Refund
 
14:45
GBA Giap Bat, Hanoi
04:55
HUE Hue
14h 10m
Refund
 
14:45
GBA Giap Bat, Hanoi
04:55
HUE Hue
14h 10m
Refund
 

How to get from Hanoi to Hue

What About

Hue was the imperial capitol of the Nguyen Dynasty in Vietnam from 1802 until the communist revolution in 1945. The city sustained heavy damage during the last war but the imperial citadel, royal tombs and temple complex still attract both foreign and domestic visitors. Hue is situated on the always beautiful Perfume River and the peaceful city is a welcome change from the rush of Hanoi.

Traveling from Hanoi to Hue

Traveling from Hanoi to Hue can be quite an enjoyable trip and you will have many transportations options. The journey from Hanoi to Hue on land takes about 14 hours and can be done by bus or train. Unlike neighboring countries, the bus is usually not faster than train due to poor road conditions. Going from Hanoi to Hue by train will either give you the chance to view the beautiful scenery by day or get a good sleep by night. Hanoi to Hue by airplane is only an hour of flight time but neither airport is located near the cities and delays are to be expected on domestic flights.

From Hanoi to Hue by Train

Taking the train from Hanoi to Hue is very popular amongst our users and deserves special attention as it is serviced by two private railroad companies. These firms operate luxury cars which are attached to the Vietnam Railways trains running from Hanoi to Hue. The fastest trains run at night and make the trip from Hanoi to Hue in around 13 hours. These would be the SE1 and SE3 which depart at 7:30 and 10:00pm respectively and arrive in Hue at 9:00 and 10:30am. VIP Sleeper Cabins with 4 berths in each are available on Livitrans Express and Violette Express Train. These cabins are considerably cleaner and the staff more attentive than Vietnam Railways making them ideal for going from Hanoi to Hue by train. The luxury train operators will provide more comfortable sleeping arrangements and higher quality amenities than you are likely to find elsewhere. Livitrans and Violette Express berths for the route from Hanoi to Hue will cost about $75 for the slower train and $85 for the fastest .

Vietnam Railways also operates two day trains which can give you the chance to take in the scenery along the way but they are not serviced by any private train companies. These services depart at 9:00am and 1:10pm, arriving in Hue at 11pm and 4:00am. A hard seat on Vietnam Railways for getting from Hanoi to Hue will be about $25 but we recommend that you avoid both hard and soft seats for this trip if possible as they can get quite uncomfortable after a few hours. The price for a 1st class sleeper will be around $45 and should make for a much more enjoyable trip from Hanoi to Hue.

From Hanoi to Hue by Bus

To get from Hanoi to Hue by overnight bus is one option the budget traveler can consider. Small bus companies that operate between Hanoi and Hue have questionable service records with regards to cleanliness and safety and so we advise you to travel with a well known operator that has a history of serving foreign travelers. One such company is the Sinh Tourist which operates a sleeper bus from Hanoi to Hue that departs at 7:00pm and arrives at 8:00am. Customers have only sent good feedback for the service from Hanoi to Hue and the price is $13.50.

Getting Around

Hue is a fairly compact city and most attractions (except the royal tombs) will be within walking distance. Cyclos and motorbike taxis are common so ask your hotel about reasonable prices before heading out. To avoid confusion and conflict agree on a price beforehand and write the number (including all zeroes) on a piece of paper.

While not known for having as many scams as Hanoi, Hue has few major taxi companies and thus service can be hit or miss. All taxis should have a working meter but be generally aware of how to get to your destination to avoid being overcharged. Your best option may be having a hotel or restaurant arrange the taxi for you.

Bicycles and motorbikes are widely available for rent and can be a good option for getting around town since traffic is more manageable than in the big cities. Bicycles are rented out for a few dollars a day and motorbikes for under $10. Ask your hotel to arrange the rental.

Where to stay in Hue

Popular accommodations in Hue are clustered within a few blocks of the Perfume River across from the citadel. Their rates tend to be lower than Hanoi or Saigon and the quality comparable. It is usually not necessary to book far in advance but you should consult a calendar to ensure that your time in Hue does not coincide with a holiday as the city is a popular domestic tourism destination.

Activities in Hue

The imperial citadel in Hue attracts domestic and foreign visitors alike despite sustaining heavy damage during the American War. 20 structures remain on the site and you can spend several hours exploring it and the adjacent To Mieu temples. The site is near the Perfume River, across from most accommodations and guides are available should you want a detailed history.

To the south of Hue are the tombs of several emperors from the Nguyen Dynasty, each with a unique style inline with the story of the person buried. There are four prominent sites 8 to 12 kilometers away from the center of Hue and are within biking distance if you have good directions. Each tomb is a short walk from the river and you can hire a boat to take you on a tour for the day. Expect to pay a few dollars to enter the sites but they are well worth it.

The Thien Mu Pagoda is the official symbol of Hue and it’s tiered, octagon shaped tower is an icon recognized across Vietnam. The pagoda is on a hill overlooking the river 4 kilometers south of the citadel and can be reached by both bicycle and boat.

Onward travel from Hue

Several hours south of Hue by bus or train is the city of Danang and the nearby tourist attraction of Hoi An Town, a restored trading post dating back hundreds of years. The journey by train from Hue to Danang is considered especially beautiful and takes only three hours with a cost of $5 on Vietnam Railways. There are three trains daily but only the 10:30am departure will allow you to enjoy the scenery during daylight hours. To travel on to Hoi An you will need to catch a taxi from the train station or book a charter taxi to avoid being overcharged. The transfer takes about one hour and costs $40. The Sinh Tourist offers bus services at 8am and 1pm from Hue to Danang for $5 and continuing on from Danang to Hoi An for under $15.

Passenger reviews out of total 7,249 passengers who traveled with us on this route.

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Aug 20, 2018
train #SE19 VIP Sleeper, Vietnam Railways
★★★★☆
No real complaints - the only thing is that the AC was very intense for anyone on the top bunk. For me it was ok because I like being cold when I sleep, but maybe bring an extra blanket or sweater
Aug 20, 2018
train #SE3 VIP Sleeper, Vietnam Railways
★★★★☆
Perfetto but Too much air Conditional
Aug 18, 2018
train #SE3 VIP Sleeper 4x, Violette Express Train
★★★☆☆
Ok cabin, zero service, ac very strong and cold all night, train was 4 hours late. During stops personnel was drinking beer and smoking weed so that was also causing more delay.
Aug 17, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★☆
AC stopped halfway thru the night
Aug 16, 2018
train #SE1 VIP Sleeper 4x, Violette Express Train
★★★★☆
Very good !
Aug 15, 2018
train #SE19 VIP Sleeper, Vietnam Railways
★★☆☆☆
Unlucky pick : ours was an unrefurbihed sleeper with barebones comfort, dismal toilets and prison-warden staff. The next-door carriages looked more appealing. Still, the a/c worked overtime to keep us cool so we got a few hours of sleep all the same.
Aug 12, 2018
bus VIP Sleeper 41, The SinhTourist
★★★★☆
Driving was a bit intense later on in the journey, but all in all, it was a comfortable ride
Aug 11, 2018
train #SE19 VIP Sleeper, Vietnam Railways
★★☆☆☆
There were insects in the compartement. At some point we were 6 in a 4 people compartement and the conductor let the others stay without telling us who they were. No English spoken
Aug 11, 2018
train #SE19 VIP Sleeper, Vietnam Railways
★★★☆☆
The bed and also the travel weren't t so much comfortable...but I could sleep,anyway my personal opinion you could make the guest more comfortable Thank you Enrico
Aug 10, 2018
train #SE19 VIP Sleeper, Vietnam Railways
★★★☆☆
Beds are very hard, it’s freezing because the a/c is turned up to the max, you are thrown around in your bed and the toilets are a nightmare. Still three stars: booking with 12go is supereasy, the train left and arrived on time, and having your own cabin with a family of four is quite cosy and in a way an adventure..;-)
Aug 9, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Station staff not very helpful. Cabin was good and clean a nice touch was the food and drink provided in the cabin. Very noisy but it is a train after all. Toilets were not the best and need to be checked on regularly by staff to keep clean and tidy. 2 more sleeper train journeys coming up this week!!
Aug 9, 2018
train #SE1 VIP Sleeper, Vietnam Railways
★★☆☆☆
The beds are not that soft. The toilet was dirty and people smoke in it. You pay 60 dollars but you don't receive even water. The water in the train taste awful.
Aug 8, 2018
train #SE1 VIP Sleeper, Vietnam Railways
★★☆☆☆
It was very dirty. We could not even go to the bathroom.
Aug 7, 2018
train #SE19 Class II AC, Vietnam Railways
★★★☆☆
The toilet was very gross. The soft seats were fine, but they were not so spacious. The train and people inside were very loud
Aug 2, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★☆
We had booked Violette but, as often happens it seems, got transferred to Livitrans (were informed of this in good time). The train is clean and comfortable. Good air con. Polite friendly staff - good English and a sense of humour. The toilet was still very clean in the morning. Each person was given a can of Coke, bottle of water, chocolatey bread roll, and a banana. And a roll of toilet paper per cabin. You can’t pull curtains across your bed but I preferred that - felt less claustrophobic and I was happy on the lower berth. I felt very safe and secure, especially with my suitcase wedged under my own bed. Maybe people expect more - but this is a train - don't expect soft beds - of course there might be noise and movement as you trundle down the tracks. We left on the dot and arrived within 15 minutes of scheduled time. The only reason I didn't give this 5 stars is because of the faff at the station. We couldn't work out how to get the voucher - kept being told to wait - until it felt like a frantic rush at the last minute and then we were given a voucher which did not have our passport numbers on. Not sure if this is for Livitrans to improve, or the railway station authorities themselves. Thumbs up for suitcase storage at the station - it helped us as we left our suitcases in huge lockers for six hours. No idea if we paid over the odds (100,000 dong) but felt it was worth it.
Aug 1, 2018
train #SE19 VIP Sleeper 4x, Livitrans Express
★★★☆☆
The wagon was not so Very clean.
Jul 31, 2018
train #SE19 VIP Sleeper, Vietnam Railways
★★★☆☆
Great service all round from 12goasia to train staff. Train a bit bumpy but we are in vietnam. Arrived safely.
Jul 30, 2018
bus VIP36, Hoang Long
★★★☆☆
Very short beds
Jul 29, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Timely departure and clean VIP Sleeper. Even toilet was kept clean during the travel. Beds were not very comfortable, very hard. And complementary breakfast could have rather been skipped.
Jul 27, 2018
train #SE19 VIP Sleeper, Vietnam Railways
★★★☆☆
Paid a lot for first class which included apparent 'soft' beds but this definitely was not the case! No charging points anywhere either. Also - the website when booking isn't clear about whether you're selecting a top or bottom bunk which is annoying! I don't regret getting the train but for the price I paid I was expecting a bit more!
Jul 26, 2018
train #SE19 VIP Sleeper, Vietnam Railways
★★☆☆☆
1st class is still with very hard beds!
Jul 23, 2018
train #SE3 VIP Sleeper 4x, Violette Express Train
★★★★★
We had a super experience on the night train from Hanoi to Hue. Booking and travel was excellent
Jul 23, 2018
train #SE1 VIP Sleeper, Vietnam Railways
★★★☆☆
Berth clean and tidy with reasonable space for 4 adults with baggage. Cabin temperature in controllable to hot on lower berth to cold on upper berth. Toilets disgusting!
Jul 22, 2018
train #SE3 VIP Sleeper 4x, Violette Express Train
★★☆☆☆
Quite disturbing to find out that even in a 1st class sleeper coach the sheets were not changed after we left (leaving us wondering what happened before us). The airco running at 17 degrees also made it less comfortable.
Jul 21, 2018
train #SE19 VIP Sleeper 4x, Livitrans Express
★★★★☆
Nice clean cabin, and water and snacks which we weren’t expecting! Exchanging your vouchers at Checkin wasn’t very obvious, people at desks weren’t very helpful when we went earlier on, a parry from saying come back later. Essentially you need to arrive 1hr before the train departure time and then you’ll need to find the checkin person who has your tickets who will be hanging around the Checkin desk area. Once on the train, we settled in fine. Was noisy until about 2:30am so don’t count on getting a great nights sleep but wasn’t a surprise for us (our kids slept through it fine but yours may not). All in all we thought it was fine for the price, about $75 each for a 4 berth VIP Livtrans cabin between Hanoi and Hue)
Jul 19, 2018
train #SE17 Class II Sleeper AC, Vietnam Railways
★★★★☆
Grand for what we needed! Recommend hitting the bar at the top of the train and staying there until drunk/tired enough to sleep in the bunks.
Jul 16, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★☆
Everything went well, couches are for Europeans a litlle small but not to bad
Jul 15, 2018
train #SE19 VIP Sleeper, Vietnam Railways
★★☆☆☆
Noise, mice, hard bed and airco was pointed at 1 bed what was very cold for 1 person
Jul 15, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★☆☆
We had booked a VIP Sleeper which was very clean and tidy. Toilets were maintained well during the journey also however the beds where extremely uncomfortable to the point it might have been more comfortable sleeping on the ground. We booked VIP due to the 13 hour journey however the 1st class sleeper we had the night before from Sapa (Lao Cai) to Hanoi was so much more comfortable. If Livitrans provide more comfortable mattresses then it would be VIP but with the ones provided it was more like a hard sleeper experience.
Jul 14, 2018
train #SE5 VIP Sleeper, Vietnam Railways
★★☆☆☆
The train itself was ok. The problem we had was that we paid for a first class sleeper thinking there would be only 4 people in there. For the first part of the journey we had 8 at one point all the kids sitting in with their parents and were so loud. They go off and we had a while on our own. Then two older people got on with two boys, I assume their grandchildren. The boys were awful and so loud screaming and running riot. There seemed to be no control from the grandparents . They also were eating the most smelly foods like shrimp and tuna and had live crabs in a bucket! It was the journey from hell!
Jul 13, 2018
train #SE1 VIP Sleeper, Vietnam Railways
★★★★★
Really good and useful to not waste a day moving city’s would reccomend to al!
Jul 13, 2018
train #SE5 Class II AC, Vietnam Railways
★★★★☆
Everything worked as expected. And there were a lot of nice and helpful local people on the train. But the staff wasn't helpful at all.
Jul 8, 2018
train #SE19 VIP Sleeper, Vietnam Railways
★★★★★
Check in went very very smooth cause I printed out the ticket they sent to me via email. Bed was hard but it was not a problem at all. Toilet got really messy after 13hours though.... good experience after all
Jul 8, 2018
train #SE19 VIP Sleeper, Vietnam Railways
★★☆☆☆
Beds was like sleeping on wood and bes sheets were dirty like someone else was sleeping before! The window view was very beautiful that's why we choose to travel by train, to see more places from Vietnam.
Jul 8, 2018
bus Standard AC, Grouptour
★★★☆☆
The bus was an hour late and we set off then had just settled when we were told we had to get off because the bus was not going to Hoi An or Hué. The bus was still on time in Hué though. Good drivers. Seats OK
Jul 6, 2018
bus VIP36, Hoang Long
★★☆☆☆
The bus was terrible! It was not as the pictures they show. We take the night bus Hoang Long brand, from Hanoi to Hue. It was old, the beds were super small, I barely fit. You can not recline the seats they have this weard uncomfortably position. And they over sell tickets so even in the halls they were people sleeping! We take another bus from other company from Hoi An and was super good so I don’t recommend this one at all!
Jul 4, 2018
bus VIP Sleeper 41, The SinhTourist
★★★☆☆
Trip was fine. No toilet on bus but had 2 toilet stops along the way. The air con was pretty much non existent so very hard to sleep.
Jul 2, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★☆
It was more or less as expected and the journey went quite smoothy. The bedding wasn't the best but was adequate and the toilet was reasonably clean. Room got very cold throughout the night due to air con so wrap up well!
Jun 22, 2018
bus VIP Sleeper 41, The SinhTourist
★★★☆☆
Pre-Boarding was chaos! Arrived at the meet up location as specified by the ticket. Got sent to another location about a 15 minute walk from the office. We were worries that we would meet the bus. Made it (just). Bus was comfortable, Wi-Fi worked well and stopped for food and toilet breaks. Once you arrive, be prepared to be harassed by the drivers and other locals trying to sell you hotels, tours and motorbike rentals.
Jun 16, 2018
train #SE19 Class II Sleeper AC, Vietnam Railways
★★★☆☆
Train was not clean but it did the job.
Jun 15, 2018
train #SE19 VIP Sleeper, Vietnam Railways
★★★★☆
Wasn't bad but not perfect. Train seemed to crash around a lot more than other trains ive been on so couldnt sleep. Also no curtain to shield you from other passengers. When other people in our car left they actually got replaced. It serves a purpose but certainly isn't first class!
Jun 13, 2018
train #SE19 VIP Sleeper, Vietnam Railways
★★★☆☆
Not as bad as everyone was saying. The beds are fine, not the most comfortable but good enough to fall asleep on. The train does shake a lot but it’s not that noticeable. If you’re quite tall you might struggle. There’s little room in the cabins but if you don’t have many other options the train is perfectly fine to take.
Jun 12, 2018
train #SE17 VIP Sleeper, Vietnam Railways
★★★☆☆
Decent bed, washrooms are horrible but train staff are helpful.
Jun 8, 2018
train #SE1 VIP Sleeper, Vietnam Railways
★★★☆☆
Room was clean and had good facilities (minus toilet ????) on time and helpful staff. needs same sex cabins as we felt very uncomfortable sharing with 2 men therefore couldn’t rest easy.
Jun 5, 2018
bus VIP Sleeper 41, The SinhTourist
★★★★☆
If you are not too tall, a perfect way to sleep during traveling.
Jun 5, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★☆
Great trip- we had the whole cabin to ourselves! The beds are pretty hard (even though we booked a soft sleeper) and the bedding did smell a bit stale, but the bathroom and sink facilities were great, the staff were really friendly and helpful (they even gave us a 10minute warning before our stop). A million times better than the night bus- actually had a decent night’s sleep. Would definitely recommend.
Jun 4, 2018
bus VIP Sleeper 41, The SinhTourist
★★★☆☆
Hanoi to Hue the coach journey was fine, they stopped a few times for toilet breaks over the 13 hours as there was no toilet onboard. what I want to complain about is when we got to the office to check in for the bus and they told us to goto another office which was only across the road a bit. When we got to the other office they told us to go somewhere else about 15 minutes walk away. They only checked our ticket at the last stop so why not just tell us to go there first of all instead of walking around thinking we are going to miss our bus. Overall the bus ride was safe and good.
Jun 2, 2018
train #SE19 VIP Sleeper 4x, Livitrans Express
★★★★☆
Make sure you receive a paper ticket when you arrive, as this is your boarding pass. Directly ask whoever picks you up at the Mango Hotel for the boarding ticket. They might give you a ticket with someone else’s name on it, as I think the agency books a bunch of tickets at once, but as long as it’s the right train and destination then you’re fine.
Jun 2, 2018
bus VIP36, Hoang Long
★★☆☆☆
Our bus was dirty and our seats were broken. Part way through the journey randomers were sleeping in the aisles next to us so it was very cramped. Water should’ve been included and passed around by staff, instead the water was left at the front and it was carnage trying to get a bottle. The 2 drivers were having a very loud conversation throughout the drive whilst we were trying to sleep. Only positive is we left on time. I wouldn’t book again with this company.
May 21, 2018
train #SE3 VIP Sleeper 4x, Violette Express Train
★★★☆☆
As we were walking to the train a man came behind us and grabbed one of our suitcases and ran to the train. He took us to a cabin and then stood at our door way. We gave him a tip but he wouldn’t leave and demanded more money. He told us $100,000 VD each and when we gave him $200,000 he turned to me and asked for another $200,000 VD. We figured out that he didn’t work for the train and he was a bit scary but we refused to give him more cash and he finally left. We were very upset that the train station allows this. We had to go through a locked turnstyle to get to the tracks so how he got in was puzzling. There should be better security to prevent this from happening. Just as we were getting settled in our cabin a train staff told us we were on the wrong car and we had to pack up and move. Not only did we get scammed out of $$ but he put us in the wrong cabin????. After getting settled again we sat on the “beds” that were as soft as the floor????. Even placing the duvets on top of each other didn’t help at all. Before we left they figured out that there was no running water in our car which included the toilet so we had to go to another car to use the washroom. There was no toilet paper until early the next morning and there was urine all over the toilet seat, toilet back and the floor - it was disgusting !! Make sure you bring a lot of wet wipes to clean the toilet and for personal use. In the early morning we were provided a “hot breakfast” consisting of sticky rice, a cup of water and a serving of some meat product that was 90% fat - not an appetizing choice for a morning meal. Even fresh fruit would have been a better meal. The positive part was the rhythmic motion of the train when you were falling asleep and watching the beautiful country side views in the early morning. Would I recommend the trip? I’m not sure, the adventure was fun but I would probably fly the next time Happy travels????
May 18, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★☆☆
I wanted to be enthusiastic & embrace the train. I’ve travelled extensively by train. The coach was filled with cockroaches & the western toilet was filthy. You shouldn’t need to clean it every time you go in! The beds were rock hard offering not a fraction of comfort & the main bedding smelt of urine. The violette carriages looked cleaner & there were no roaches. The staff were helpful & polite. I’d now opt for a plane every time!
May 13, 2018
train #SE1 VIP Sleeper, Vietnam Railways
★★★★☆
One of the other passengers stole our bottom bunk. Not a big deal but still annoying
May 11, 2018
train #SE19 VIP Sleeper 4x, Livitrans Express
★★★★☆
Livitrans vouchers worked as promised, train was clean if a bit cramped
May 11, 2018
train #SE3 Class II Sleeper AC, Vietnam Railways
★★★☆☆
Middle bunk is very small, not much room for you to sit up. There was a family in my 6 person room. They had children that cried all night. I’m assuming one was sick because he threw up all over the floor which made the room have an unpleasant smell. The bed itself is fine. Just not the best people. Especially since there were 8 people total and only 6 beds.
May 9, 2018
bus VIP Sleeper 41, The SinhTourist
★★★★★
Fuss-free and reliable service provided by Sinh Tourist. Journey was smooth and safe with adequate stops for break and toilet. Bus is well maintained in great condition, making it a very comfortable ride. Thank you!
May 8, 2018
train #SE19 VIP Sleeper 4x, Livitrans Express
★★★★★
Excellent staff, facilities as stated, beds are hard, sheet bag and cover provided, not keen on hot breakfast. Very interesting train journey.
May 5, 2018
train #SE1 VIP Sleeper 4x, Violette Express Train
★★★☆☆
Train was on time, and confort was as expected, so we could get a good sleep as expected. But for this price and considering the website we were expecting much more on cleanness of the room that was really dirty. And why the hell waking up everybody so early to deliver a breakfast that is in fact a lunch, not good, why not a simple coffee or tea, with some fruits and a croissant?
May 5, 2018
train #SE1 VIP Sleeper, Vietnam Railways
★★★☆☆
Bathroom was very dirty and AC was broken and blowing directly on to my face. Door was broken so we couldn't close. Other than that train was on time and staff were helpful.
May 3, 2018
avia Economy, Vietnam Airlines
★★★★★
Just good
May 3, 2018
train #SE1 VIP Sleeper, Vietnam Railways
★★★★☆
Excellent bed. I was surprised by the mixed gender cabins. I had a old vietamese granny in my cabin. Quite comfortable all in all. Glad I chose 1st class
Apr 29, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★☆☆☆
Instructions for receiving tickets were incomplete, despite my inquiry via email with 12go. You will need to find a lady right outside the platform, who will be confirming your identity from a list and giving you the actual tickets.
Apr 29, 2018
train #SE19 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Exchanging tickets at Hanoi was not as described in the materials provided. There is no desk - you just have to try and find the fellow wandering around who has your tickets. The train itself was fine - hard beds, a little dirty, air conditioning too high, sheets felt a bit sodden, bathroom gets progressively worse over the trip, people smoking in the cabins and on the car (which filtered into our cabin through the aircon). But - perfectly acceptable for the price paid, distance traveled, and the fact it’s Vietnam not London. Plenty of water and snacks in the cabin, snack cart cafe by from time to time, train arrived perfectly on time. Please sort out the ticket situation at Hanoi. Then it would be 4 stars.
Apr 23, 2018
train #SE19 VIP Sleeper, Vietnam Railways
★★☆☆☆
very very basic If youre easy going, and just want somewhere to sleep. you should be fine.
Apr 20, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★☆
Talking about the volume of the train is unecessary as this is not the domain of the Livitrains. It was clean,comfortable (I recomend upper bed!). Everything was ok,exept of the changing of the ticket. It is not as we thought. We were there waiting at the train station,as at the reception they constantly said we have to wait...at one moment an agent or some worker just stepped to my boyfiend and pushed some bill-like tickets to his hands and left. We didn't understand this,as the number of passport was not ours stated on the ticket. After a while the same people at the reception showed us that this are the tickets,the passport number is irrelevant. Otherweise the couch itself was fine.
Apr 16, 2018
bus VIP Sleeper 41, The SinhTourist
★★★★☆
Plus - comfy beds, we had new bus, got a blanket. Negative - no toilet and toilet stops not communicated. Driver stops overnight to collect goods etc but no official toilet stop apart from once in 13 hours.
Apr 15, 2018
train #SE1 VIP Sleeper 4x, Violette Express Train
★★★☆☆
Staff were very loud during the trip and the mattress was super hard as one we have in prison cells. People coming in at 6am and knocking on doors offering coffee at 6am. Train doesn't stop until 11am so why disturb people? Aside from that it was clean and bearable
Apr 15, 2018
train #SE3 VIP Sleeper 4x, Violette Express Train
★★★★☆
The room was cozy and comfy. We really enjoyed it. The bathrooms were disgusting, but not as bad as I expected. I would take this trip again, and recommend it to others. Just wear shoes in the toilet and wipe the seat first!
Apr 14, 2018
train #SE3 VIP Sleeper 4x, Violette Express Train
★★☆☆☆
Two simple words: Bed Bugs!
Apr 13, 2018
train #SE3 Class II Sleeper AC, Vietnam Railways
★★★☆☆
Stayed in the 6 sleeper cabin, we were lucky to have no one else with us! 100% choose the bottom bunk; overall not as bad as we had first thought however toilets are terrible and everyone smokes everywhere!
Apr 10, 2018
avia Economy, VietJet Air
★★★★★
Easy and smooth.
Apr 9, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★★
Clean and comfortable with some free drinks and snacks included. Couldn't really ask for more on a sleeper train.
Apr 8, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★☆
Sleep is difficult
Apr 7, 2018
train #SE3 VIP Sleeper 4x, Violette Express Train
★★★★☆
Clean and comfortable. A pleasant journey considering it was 14 hours. Cabins were clean. A bit cold with the AC so bring layers. Staff are extremely loud late into the night. Toilets could be better maintained given the money for a ticket
Apr 6, 2018
train #SE19 VIP Sleeper 4x, Livitrans Express
★★★★★
The Livitrans car was fine for our group of four. Exchanging vouchers for tickets and boarding was as described in voucher package from 12goasia. Cabin was clean.
Apr 5, 2018
train #SE19 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Cabins couldn’t fault. Noted the staff only refolded duvet and not washed. Toilet overflowing with urine and not flushing properly. One particular male staff member made myself and partner feel uncomfortable before the train took off. Again, cabins were faultless, very happy with this. Drinks on arrival and working charging ports, comfortable beds.
Mar 29, 2018
bus VIP Sleeper 41, The SinhTourist
★★★★☆
It would have been useful to have a usb charging outlet like I have seen in other sleeper buses.
Mar 22, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★★
Service was perfect - very easy picking up tickets at station and staff very helpful! Thank you
Mar 18, 2018
train #SE1 Class II Sleeper AC, Vietnam Railways
★★☆☆☆
We are a grupo of six people and the only way to stay together was in a second class cabin. The cabin was still ok but the toillets are durty mainly for women
Mar 11, 2018
train #SE9 Class II Sleeper AC, Vietnam Railways
★★★☆☆
Pretty much as expected, hard bed, a bit cramped as I'm over 6ft but the people I shared with were very friendly and helped pass the time. Managed to get some sleep once they switched out the lights. Had a meal which was cheap and not too bad. beef skewer and tofu with rice - better than instant noodle. the staff were also very friendly and helpful.
Mar 9, 2018
train #SE19 VIP Sleeper 4x, Livitrans Express
★★★★☆
I had typed two paragraphs when the web form reset itself and I can't be bothered to type it all again. I give 4* not 5* because of the confusion over Livitrans tickets at Hanoi station. I had received a voucher by email. I thought I would sort it out in advance so went to Hanoi station the day before, only to discover there is no Livitrans office. I was told to come back an hour before the train journey. It does say this on the voucher but is not very clear at all. I thought it meant you shouldn't turn up five minutes before the train left. The voucher said go to Coach 12. It turned out this was a Violette coach and the attendant did not know about me. There was great confusion as people were boarding and cleaners were still making up the compartments. In the end the attendant went to coach 11 and found someone from Livitrans who got me into the right compartment in that coach. She had a list of people on her clipboard so I presume there was some organisation behind the chaos. The journey itself was fine. Arrived 30 minutes late which is nothing for an overnight trip. A tip for when you arrive in Hue. If getting a taxi to your hotel make sure it is on the meter, or agree a fare in advance. I was charged 150,000 VND for the ride to my hotel. On returning to the station a few days later it was 23,0000 on the meter. Be warned!
12Go response:
Thank you for the review and very sorry about the confusion with the boarding process! We’ve been told that due to maintenance the numbering of the coaches was mixed up but it should be back to normal now. For anyone reading this review: PLEASE DO NOT GO TO THE STATION THE DAY BEFORE TO EXCHANGE THE VOUCHER, THEY WILL NOT BE AVAILABLE AND PROBABLY CAUSE A LOT OF CONFUSION. Best regards, Spencer Tiesse, 12Go Business Development Team [Support case #389119](https://12go.asia/en/support-case?token=UzYzMHl2TE15cy8wclVvMzlRMXhOZlhNTE0rTUN2WTA4OHp6SzBnS3R5d05kRStwaklySUtVMHk5c3Z4eVRYTlNYSDJzZ3dQTFhEMjlmRHlTSEhOS2ZVTEMzUDJqY2p3OEhYeHk0bkt5M0ZKZHJTMUJRQT0,)
Mar 7, 2018
train #SE19 VIP Sleeper, Vietnam Railways
★★★★★
Great journey, I slept like a baby! The toilet is awful, but to be expected on a train- don't forget toilet paper!
Mar 5, 2018
train #SE3 VIP Sleeper, Vietnam Railways
★★★★★
Thanks for the fine service!
Feb 28, 2018
train #SE3 Class II Sleeper AC, Vietnam Railways
★★★★☆
SE3 was a newer train. The 2nd class sleeper beds are quite hard but they tell you that when booking so it's no surprise. They don't seem to change the bed clothes on the journey as we got off at hue from Hanoi but maybe they were fresh from the start of the journey. We probably will go first class for the next trip. They give you food for breakfast which was ok, bring your own if you have a weak stomach. Great way to travel overnight and wake up at your destination. All in all would recommend if first class is sold out
Feb 24, 2018
train #SE3 Class II Sleeper AC, Vietnam Railways
★★★☆☆
10 people in one cabin
Feb 14, 2018
train #SE1 Class II AC, Vietnam Railways
★★★★☆
Bought the ticket online and just showed up at the station. great service!
Feb 12, 2018
train #SE3 Class II Sleeper AC, Vietnam Railways
★★☆☆☆
Simple way of getting to Hue and easy to book. The 2nd class sleeper was okay and for one night you will survive with a night in a bumpy train and a hard mattress. No delay and good to travel during the night.
Feb 10, 2018
train #SE1 Class II Sleeper AC, Vietnam Railways
★★☆☆☆
Second class is extremely cramped with no room for luggage. It was awfully cold at night with one blanket not enough. Bathroom was okay actually. No outlets on the second or top bunks.
Feb 9, 2018
train #SE9 VIP Sleeper, Vietnam Railways
★★★★☆
There was a hiccup from Vietnam railways which delayed confirmation of sleeper carriage. But the communication with 12go was great and they helped us get the sleeper. I would recommend using them for travel arrangements and will use them next time. The sleeper was clean and the bedding was fine. be aware though that you may enchanter cock roaches ( we saw 2 but they didn't bother us. The country side was fascinating and we all slept well enough.
Feb 8, 2018
train #SE3 Class II Sleeper AC, Vietnam Railways
★★★☆☆
It was clean but the blanket was not very warm. And also, we missed WiFi connection on board.
Feb 7, 2018
train #SE3 VIP Sleeper, Vietnam Railways
★★★★☆
It was good.
Feb 7, 2018
train #SE3 VIP Sleeper 4x, Livitrans Express
★★☆☆☆
No internet connection for the whole trip, carriage not very clean but friendly staff.
Feb 6, 2018
train #SE5 VIP Sleeper, Vietnam Railways
★★★★★
Great trip. Nothing to moan about. Tip Take bog roll.
Feb 6, 2018
train #SE5 Class II AC, Vietnam Railways
★★★★☆
Excellent!
Feb 6, 2018
train #SE3 Class II Sleeper AC, Vietnam Railways
★★★★★
On time. Easy ticketing and boarding. Free meal, and the Train arrived on time.
Feb 6, 2018
train #SE3 VIP Sleeper, Vietnam Railways
★★★★☆
Perfectly new and clean soft sleeper couchettes, only problem was a local guy in ours, who was on the phone loud for 2 hours, and had to be yelled at at 1 am to make him hang up the phone
Feb 5, 2018
train #SE3 Class II Sleeper AC, Vietnam Railways
★★★★☆
A cockroach crawled past us but besides that it was lovely. Hard mattresses ofcourse but good 8 hours of sleep. It was better than expected.
Feb 5, 2018
train #SE3 VIP Sleeper 4x, Violette Express Train
★★★☆☆
I don't know if this is just a problem with 12GoAsia's ticketing (I've found it much easier booking Vietnam train tickets online elsewhere, and got actual usable boarding passes sent to me; but these were all for daytime trips only, not a sleeping car), or if this is how the Vietnamese railway service deals with the sleeper trains. As other travellers have complained, you only get a 'voucher' e-mailed to you, not the actual ticket. The 'voucher' is 5 or 6 pages long, very complicated, very confusing, in tiny print. It seems you only need to print off the first page of this to exchange for a real ticket - but staff at the station seem confused by these printouts, don't know exactly what to do with it. One member of the ticketing staff that I asked at Hanoi Station a few days before travelling - who had quite good English - told me that I could use the voucher as a ticket, and didn't need to do anything else. This was incorrect. It seems that actual berths are only allocated shortly before boarding - and this leads to somewhat chaotic scenes. There seems to be only one young girl (very nice, speaks good English) going around the Waiting Room distributing tickets according to some hastily printed master list, and she's a bit overwhelmed. Perhaps, as a solo traveller, I was particularly vulnerable. It's nice that they make the effort to keep groups together in one room, even if they've bought tickets at the last minute, but... this meant I got moved twice, in the last few minutes before the train left, ending up in a completely different berth to the one stated on the ticket I'd been given. I found the berths perfectly comfortable; firm mattresses are good for me. Perhaps they were unprepared for the severity of the cold this winter a month or two back, but now they are providing decent duvets, and turning the A/C to 'warm' rather than 'cold'. (One of my companions found a cockroach in the upper berth luggage area; not sure why this seems to be such a common problem on this train!!) A more serious problem is the train's noisiness, and the extreme unevenness of the ride. You will be shaken awake every few minutes. The complimentary drinks kept getting thrown off the table on to the floor. And there were a couple of jolts so violent that I really thought we might have derailed for a moment; the condition of the tracks is obviously pretty terrible. I found the staff all very pleasant and helpful; most seemed to speak at least a few words of English. Complimentary drinks have been increased from just a small bottle of water to some Coke and beer (but only 2 of each, for a room of 4 people, so you have to negotiate sharing!). A lady comes around offering rather dubious looking coffee (but not tea) early in the morning; apart from that, there was no sign of any food or drink being available on the train (the overnight SE1 out of Hanoi). Punctuality wasn't great either; we were 45 minutes later than advertised getting into Hue. It's quite a fun experience, but... you will arrive exhausted. And it's very expensive, compared to almost anywhere else in Asia. It was noticeable that almost all the passengers on the sleeper - even just before the big Tet holiday - were foreign tourists. Certainly not a money-saving option for the budget traveller: works out far more expensive than a daytime train and a night in a hotel.
12Go response:
Thanks a lot for the feedback! We send actual, usable boarding passes for all Vietnam Railways tickets but the system is different for the private trains such as Violette Express. Unfortunately the voucher exchange process is far from optimal for the private trains in Vietnam and is the same no matter which agency one buys the tickets from. It is more or less supposed to work as you describe despite many requests from 12Go and other agencies to improve it. Our sincere apologies for the hassle and best of luck on the remainder of your travels! Best regards, Spencer Tiesse, 12Go Business Development Team [Support case #334574](https://12go.asia/en/support-case?token=UzYzMHl2TE15cy8wcmZJMThBdEpOdkRNTE0rTUN2WTA4OHlOcWt3eXNzenp5NHB5VEExM3kwOHlzaWlOTkxJczhjd3pqQXJPOWl4UHprNHhDQTQzTVF3TDlheElkVTB1OXpVS3kwME45U3NIQUE9PQ,,)
Feb 5, 2018
train #SE5 VIP Sleeper, Vietnam Railways
★★★☆☆
Pretty basic even though first class. Train is slow but it gets you there on time in the end.
Feb 4, 2018
train #SE19 VIP Sleeper, Vietnam Railways
★★★☆☆
I booked the trip back in december and paid for it right away. I got a confirmation for the booking and then nothing. After 3 weeks without news about out tickets I contacted 12goasia. They told me that they coul not get me the tickets after all and I had to accept another train and an earlier departure that did not suit our plans.
12Go response:
When you booked these tickets there was an error with the Vietnam Railways bookings system which caused berths to be shown as available when in fact they were not. Our staff checked on the availability for this route daily but it never open for sale from Hanoi to Hue on this date as it had already been sold out for longer routes. The booking issue with the Raliways system has been fixed and this situation can not occur in the future. Best regards, Spencer Tiesse, 12Go Business Development Team [Support case #292165](https://12go.asia/en/support-case?token=UzYzMHl2TE15cy8wemNxdTlBMkpOUFRNTE0rTUN2WTA4OHh6S29nTU5pM3h5ZlBMU01vTnlrbk9kc3BMQ25jclNISTJ6VW95TXNoTUM4dnhEc3h5cWd3eUR2Skt5Z29MQzh4eU13bXFjcXlLQ284eURUUjJ0QVVB)
Jan 29, 2018
train #SE1 Class II Sleeper AC, Vietnam Railways
★★★☆☆
(2nd class sleeper) Beds really are rock hard and there were a lot of bugs crawling about. However train staff were helpful, the view out the window is amazing and its cheapish.