KLCC到马六甲

从吉隆坡到马六甲的行程应该是 2 小时 12 分钟，但巴士从吉隆坡出发时却晚了 2 个多小时。在这一点上没有任何沟通，也没有任何道歉。总之，这意味着本应很短的旅程却耽误了大半天。 巴士的座位很舒适，但第一排以后就没有安全带了。在旅途中，巴士司机接听电话，并将电话放在耳边，同时将巴士开得飞快。

The journey from KL to Melaka was supposed to be 2h12min, but the bus departed from KL more than 2 hours late. There was no communication on this at any point and no apologies. Overall it meant most of the day lost to what should have been a quite short journey. The bus seats were comfortable but there were no seatbelts after the 1st row. During the journey, the bus driver answered his phone and had a call with the phone by his ear, while driving the bus quite fast.

2024年1月28日21:00，在从马六甲中环开往吉隆坡TBS的巴士上，司机非常危险。 我觉得他甚至喝醉了。 司机一路上都在用耳机说话，还在进行群组视频通话。 我甚至好几次叫他停下来，因为大家都在看着他，感觉很不安全。 他告诉我可以了（很不礼貌），然后继续说话。旅行结束时，他甚至开始对我大喊大叫。他喊道 "抱怨抱怨！"边说边笑。 当一个人要对 20 人的生命负责时，竟然会发生这种事。 我已经向公司报告了这件事，但他们似乎并不关心。 我真的鼓励大家不要使用这家公司。我也鼓励 12goAsia 不要与这家公司合作。 看看这里和谷歌上的所有差评就知道了。

Extremely dangerous driver in bus from Melaka Sentral to Kuala Lumpur TBS on January 28th 2024, 21:00 hours trip. I think he was even drunk. Driver was talking all the trip using headphones and doing group video call. I even told him several times to stop, as everybody was looking at him and feeling unsafe. He told me ok (impolitely) and just kept talking. He even started yelling at me when the trip ended. He shouted: “complain complain!” while laughing. Incredible this can happen when someone is responsible of 20 people lives. I have reported this to the company, but they don’t seem concerned. I really encourage you not to use this company. And I really encourage 12goAsia not to work with this company. Just look all the bad reviews here and in Google.

司机很危险，开车的同时还在打电话、

The driver was dangerous , was using phone same time driving,

客车准时发车，空调相当舒适，但没有我预订时标明的 USB 插头

Car à l'heure avec climatisation assez confortable mais pas de prise usb comme indiqué lors de ma réservation

一切都很顺利。巴士在终点站晚点了大约 10 分钟，但这很好，因为我自己也迟到了很久。 如果您从吉隆坡出发，确实应该至少提前 30 分钟到达。柜台前排起了长队。不过，也许是因为今天是周日的缘故。除此之外，巴士旅程还算正常。座位舒适，腿部空间充足。

War alles super. Bus war ca 10 Minuten verspätet am Terminal, war aber super, da ich selbst auch recht knapp dran war. Wer von Kuala Lumpur los fährt, sollte wirklich mindestens die vorgegebenen 30 Minuten früher da sein. Es waren extrems lange Schlangen an den Schaltern. Vielleicht lag es aber auch darsn, dass es ein Sonntag war. Ansonsten war die Busfahrt normal. Sitze waren bequem und mit ausreichend Bein Freiheit.

我是第一次去那里。 我想再去一次，因为那里真的很不错。

It was first time to get there. I want to go there again because It was really nice place.

巴士老旧，噪音大。 没有预订时说的手机充电功能。巴士座位表与实际巴士不同！

Buses are old and noisy. No charging available for mobile as stated in booking. Bus seating plan is different to actual bus!

还有一次延误！ 巴士启动时延误了 1:30，屏幕上却没有任何信息。 幸运的是，我向女服务员询问了发车时间，她回答我巴士即将发车 !!!!！ 车换了，我再也没有自己的位置了......

One more delayed ! Bus started with 1:30 of delay without information on the screen. Luckily I asked the hostess about the departure time when she answered me the bus was about to leave !!!! The vehicle had changed, I didn’t have my solo place anymore …

服务被取消了。我不得不重新订票。我在车站拿到了退款，但新的行程费用略高。

The service was cancelled. I had to rebook. I was issued a refund at the station, but the new trip costed slightly more.

非常棒！ 唯一的问题是，我们按照 12go 上显示的 3 个小时计划行程，结果只用了 1.5 个小时。早知道这样，我们就可以计划得更好了

Excellent! Only thing was that we planned the trip on the 3 hours that were shown on 12go, only for it to be 1,5 hours. If we would have known we could have planned better