199 Nguyen Dinh Chieu朱文安街44号28 3 Thang 2 Street阮达成街23号28 Huynh Thuc Khang宁平Mr Khanh 旅行社114 Yen Phu44 Nguyen Binh Khiem河内恒正街16号29 Luu Huu Phuoc34 Thich Quang Duc43 Le Quy Don45 Duong Tu Minh334 Duong 19 Thang 4添富嘉背包客旅舍黄耀4号138A Nguyen Dinh Chieu37 Mai Hac De宁平三古16 Duong 3 Thang 2GO Quy Nhon巴苏15号芽庄南部汽车站苏翁巴士站195 Ton Duc Thang
The Queen Tourist 公司评论
J B
Jessica B
The actual bus is great, the driving was good, however it was a tad late and the staff on the vehicle were very loud, speaking and the sound of yacking up a hairball is the only way to describe it. My ticket also didn't tell me which seat I was in and the 12 go app didn't show me my booking.
公共汽车 VIP 22, The Queen Tourist, 2026年7月10日
A U
Alperen U
The bed was very comfortable, the air conditioning worked well, but even after turning it off I was cold, so I covered myself with a blanket. However, there's a critical point I need to report: on a bus called the "Sleep Bus," the driver honks the horn at least 2-3 times a minute, making it impossible to sleep. Please warn the drivers not to honk constantly. The horn should not be used unless it's an emergency. Please warn the driver about the excessive use of the horn. Thank you!
公共汽车 VIP 22, The Queen Tourist, 2026年7月6日
D B
Deborah B
Inside of bus was good. Beds were clean. The operator let someone put a 4L bottle of peanut oil in the luggage area and it ruptured. It was on everyone's luggage. It soaked a couple of people's backpacks. It got inside of our luggage and ruined several pieces of clothing. The driver and office were no help.
公共汽车 VIP 22, The Queen Tourist, 2026年5月24日
J L
Jack L
Driver was speeding over bumps and dropped us off at the wrong place. Beds weren't cleaned either.
公共汽车 VIP 22, The Queen Tourist, 2026年5月22日
G S
Gabriele S
Arrived 2 hours early, but overall good!
公共汽车 VIP 22, The Queen Tourist, 2026年5月18日
A W
Anne-Sophie W
Started with a small delay but arrived earlier. Nice driving, good amount of toilet stops. I could sleep very well.
公共汽车 VIP 22, The Queen Tourist, 2026年5月6日
S H
Serena H
Only first part was in a vip sleeper bus. We haf to wait 2 hours before a limousine bus came and brought us to hcmc. The hotline did not respondse to whatsapp. And the dropoff point was not the same as the one mentioned in the ticket
公共汽车 VIP 22, The Queen Tourist, 2026年5月6日
R C
Rob C
Vehicle was comfortable, nice and spacious beds. Airco and charging ports included. Bus departed on time and arrived earlier than expected, so that was great too.
公共汽车 VIP 22, The Queen Tourist, 2026年5月5日
D B
Daryl B
Overbooked and was transferred to a lesser quality bus
公共汽车 VIP 22, The Queen Tourist, 2026年5月4日
E B
Enrico B
Clean, good driving, frequent toilet stops. Also friendly, my charging station was not working and they gave me a powerbank
公共汽车 VIP 22, The Queen Tourist, 2026年4月22日
A J
Arnaud J
The sleeper bus experience was new to me and I liked it. They were on time, the bus was clean and through out the journey, the driver kept us informed about toilet stops to ensure that we were able to relieve ourselves through out the long journey from Dalat to Hoi An.
公共汽车 VIP 22, The Queen Tourist, 2026年4月5日
L B
Leah B
The cubicles are not very long. I was cramped and I am 5'8". The rest stops are very random and be sure you take your wallet and phone in case you get left there! They provide one water and blankets and a pillow.
公共汽车 VIP 22, The Queen Tourist, 2026年4月3日
K H
Katelyn H
Mui ne to hoi an. Left 30 mins early, made multiple bathroom stops before midnight and even a stop for dinner. Was on time for arrival in Hoi An despite all the stops
公共汽车 VIP 22, The Queen Tourist, 2026年3月23日
R H
Roger H
We were not happy. Hussled from the personal all the time. Over 8 hours of driving by just one person in a row (and ongoing after we left the bus in Quy Nhon). All the time really crazy driving, honking, hard breaking - wile we were laying in the back. And at the end they dropped us far away from the droppoff point were we booked at a pump station in the middle of the night. He told us that he not allowed to drive in the city with this vehicle (that was just a lie).
公共汽车 VIP 22, The Queen Tourist, 2026年3月18日
V
Vikki
Great announcements in English before each stop - appreciated! Comfy bus
公共汽车 VIP 22, The Queen Tourist, 2026年3月16日
A D
annika D
I didn’t like that the driver was smoking in the bus and the constant honking keept me awake alot
公共汽车 VIP 22, The Queen Tourist, 2026年3月15日
M L
Mareike L
The bus came over an hour late and no one informed us about the delay.
公共汽车 VIP 22, The Queen Tourist, 2026年3月10日
D R
Danielle R
Very good. Bus stopped for toilet and snack breaks twice. We were given a big blanket and a pillow & slept the whole journey.
公共汽车 VIP 22, The Queen Tourist, 2026年3月9日
Y M
Yasmin M
Nice clean bus! However we got there 3 hours later than the expected time.
Lots of stop offs and no notification from the driver.
公共汽车 VIP 22, The Queen Tourist, 2026年3月8日
D K
Diana K
I highly recommend this company. The bus was comfortable and on time, but what really stood out to me was their understanding and flexibility. I had accidentally purchased a ticket for the wrong date (the following day). When I called to explain—despite some difficulty due to the language barrier—they still arranged to pick me up. I truly appreciated their willingness to help, even though the mistake was mine.
公共汽车 VIP 22, The Queen Tourist, 2026年2月27日
J W
Joe W
No toilet on board for a 12.5hr journey is ridiculous and the ride was very bumpy and difficult to sleep
公共汽车 VIP 22, The Queen Tourist, 2026年2月27日
R C
Romy C
Comfy ride, bus stopped slightly up the street and did not have 'Queen Tourist' on it as expected, so it was a bit confusing initially. Bus was comfy and made toilet stops when needed, however we were not dropped at the specified location, and arrived like 2 hours early no information available about shuttles, difficult to find taxis on Grab.
公共汽车 VIP 22, The Queen Tourist, 2026年2月24日
P W
Penny W
Veey comfortable
公共汽车 VIP 22, The Queen Tourist, 2026年2月24日
T M
Thais M
Nicest sleeper bus I’ve been on the only bad thing is I couldn’t lie with my legs straight and I’m 5,6 so if you’re really tall you might struggle. My usb port wasn’t working but my partners one was so was probably just my one. They stopped twice for the toilet which was perfect. The bus arrived late but we still got to our destination on time so I didn’t mind
公共汽车 VIP 22, The Queen Tourist, 2026年2月24日
R R
Rostislav R
Best experience traveling with bus I ever had.
公共汽车 VIP 22, The Queen Tourist, 2026年2月23日
M B
Marije B
The first bus driver was good, so the trip was fine until Ninh Binh. After that it became more chaotic. The bus driver got yelled at at the parking lot in Ninh Binh, then we were pulled over by the police I believe? Of course the driver can’t do anything about this. But then we had a lot of delay and the driver dropped us off at the wrong destination. Our bus ticket said we would be dropped off at 114 Yen Phu in Hanoi, but we got dropped off at some bus station/parking lot on the other side of the city. Because of this we had to take a taxi into the city. We had to catch another bus to Cat Ba and were supposed to have plenty of time in between both buses, but because of the delay and then the wrong drop off, we almost missed the second bus. This was very stressful and we made extra costs because of this. Luckily the rest of the trip was fine.
公共汽车 VIP 22, The Queen Tourist, 2026年2月23日
O B
Otmane B
they don’t speak, they scream
公共汽车 VIP 22, The Queen Tourist, 2026年2月15日
L M
Laura M
The bus was incredibly comfortable. Each cabin has enough space for a bag, your shoes and still sleeping well. They provided two small pillows and a blanket. The only thing was sometimes I felt that the bus moved side by side on the curves, perhaps because I was in the second floor I felt it more I guess. Another important thing is that we took off 15mins before the schedule and arrived to Da Lat exactly 12 exact hours later. The driver stopped each two hours for using toilets and at around 11pm for having something to eat (1 hour).
Very good experience, I would take another overnight bus again.
公共汽车 VIP 22, The Queen Tourist, 2026年2月10日
B F
Barry F
Needs better pillows and the driver was too noisy on his phone and on the horn! So sleeping wasn’t easy
公共汽车 VIP 22, The Queen Tourist, 2026年2月7日
Y Y
Yuliyanto Y
Very comfy, the drivers were very friendly and helpfull
公共汽车 Cabin 32, The Queen Tourist, 2026年2月6日
V V
Vanessa V
He tried dropping us off half way. We told him our final destination was Hanoi. The bus needed an oil change we were told would put us 20min behind. That’s okay. But we ended up an hour and a half late before he pulled over 40min away from the drop off point that was on our ticket. In the middle of nowhere. Until we demanded he either drive us or get us a car. We tried asking if the bus was broken he just sucked his teeth at us. The ride overall was spacious though
公共汽车 VIP 22, The Queen Tourist, 2026年1月28日
R J
Raphael J
Great experience overall. The bus was super comfy the driver great and service leven high end can fully recommend them 100%
公共汽车 VIP 22, The Queen Tourist, 2026年1月27日
T C
Tiago C
The trip was good. Inside the bus there was a very strong smell of cigarettes. At no point were we told about the Wi-Fi. They also didn't take us to our final destination; they dropped us off about 10 minutes before the location. But it was easy to get a Grab to our hotel.
公共汽车 VIP 22, The Queen Tourist, 2026年1月20日
J J
Jasmijn J
I was able to sleep. Was waken up by the shaking multiple times but able to fall back to sleep. Good communication and only a little bit too late arrived.
公共汽车 VIP 22, The Queen Tourist, 2026年1月20日
N W
Nicole W
Got an message in the morning, that there is already a 1 hour delay due to maintenance of the bus. Check in was okay. Bedbunks are quite nice, wide but a little short (i'm 176cm and it was too short)
If you have to go to the toilet just tell the driver, he will make a stop for you.
Overall good experience, would do it again.
公共汽车 VIP 22, The Queen Tourist, 2026年1月18日
T C
Tania C
Excellent service, I highly recommend The Queen Tourist, super comfortable, clean, spacious, by far the best!!
公共汽车 VIP 22, The Queen Tourist, 2026年1月12日
H E
Henning E
Schedule was not right, the bus left at 10 am instead of 9 am as 12Go wrote. According to bus company the bus was in time.
公共汽车 VIP 22, The Queen Tourist, 2026年1月12日
S G
Sarah G
The seats were very comfortable, and the welcome was warm. A bottle of water was included.
It was very noisy because of the air conditioning. But at the and we were happy to travel through the night comfortably.
公共汽车 VIP 22, The Queen Tourist, 2026年1月11日
C T
Chun T
Bus got delayed due to bad weather, communication in advance via WhatsApp by the company which is great and much appreciated. The Bus is overall clean, but not the seats. Random seat assigned, you have to be very lucky that the person before you is not a messy guy.
Also, the bus driver has very limited English skill( close to nil), no announcement at all on any stops which made the journey very confusing. The only way is to keep checking on Google map where you are so you won't miss your final destination.
公共汽车 VIP 22, The Queen Tourist, 2026年1月9日
L D
Lola D
After booking we got a message from the operator asking us to pay 100K VND per person more or cancel the booking. The message also said that we would arrive at 2 am instead of 00:30 am because of traffic. Two and a half hours into the ride, we were not any closer to our destination. The driver stopped multiple times to go to the car wash, close down a diner and pick up Vietnamese passengers somewhere far off the route. Even though we left Ninh Binh on time, we arrived in Phong Nha at 3 am. The journey took us 9 hours, while Google Maps said it should have only taken 5 to 6 hours. There was no traffic on the way. We feel scammed by this driver.
公共汽车 Cabin 32, The Queen Tourist, 2026年1月8日
E P
Eleanor P
Very new bus. Good communication with the operator however the driver decided to take a 3hr detour to pick up his mates. Not good
公共汽车 Cabin 32, The Queen Tourist, 2025年12月31日
D F
David F
Mr Khanh Travel Agency, the boss there has to be the most miserable, unhelpful, rude man I've met during my travels in Vietnam.
You can accept lower standards than you normally receive if it's clear that the people are doing their Best for you.
This guy makes no effort at all, in fact the opposite. I didn't travel with Queens tourist, it was another company, who were fine, decent company, decent vehicle, decent driver, couldn't ask for more. Shame about the pick up point!
公共汽车 VIP 22, The Queen Tourist, 2025年12月27日
M K
Mateusz K
The driving experience was actually okay, the comfort of the bus was to a good standard. The only let down to the whole experience was the fact that the bus was 2 hours late.
公共汽车 Cabin 32, The Queen Tourist, 2025年12月27日
M S
Max S
One hour late but everything else was fine
公共汽车 VIP 22, The Queen Tourist, 2025年12月25日
J K
Jernej K
The ride was extremely bumpy — much more than expected.
Halfway through the journey the driver changed, and the driving became significantly worse.
The new driver was driving very aggressively: full acceleration, hard braking, and it honestly felt like he was aiming for every pothole on the road. I didn’t sleep at all because of this.
For comparison, my Ho Chi Minh City – Da Lat trip with An Anh Bus was very smooth and comfortable.
On the positive side, the bus itself was clean and in good condition, and there were toilet stops approximately every 3 hours.
公共汽车 VIP 22, The Queen Tourist, 2025年12月24日
D K
Demi K
The bus was on time and extremely comfortable. If I had any questions, they were answered immediately
公共汽车 VIP 22, The Queen Tourist, 2025年12月18日
S D
Sterre D
We booked the trip from Da Lat to Hoi An. The trip was very comfortable. Firstly the bus was on time, which was a big relief. The cubes were spacious and the bed was nice. The driver stopped when someone had to pee. The bus arrived on time in Hoi An. Overall very good experience, would recommend this company.
公共汽车 VIP 22, The Queen Tourist, 2025年12月16日
S H
Svenja H
The Operator has a delay of 2 hours during the trip
公共汽车 Cabin 32, The Queen Tourist, 2025年12月5日
E W
Ellie W
Bus was very comfortable but was functioning as a postal service which delayed the journey to 12hours. Stopped regularly to collect and drop off packages. But can’t complain besides that. Plenty of toilet and food breaks. Comfortable bed on the sleeper bus
公共汽车 VIP 22, The Queen Tourist, 2025年12月3日
T L
Tanja L
The additional fees if you don't pay in cash are annoying.