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KAI Railways 公司评论
M B
Mark B
Entered date, stations, boom, multiple trains, times, seat classes were shown. Easy to find the best option. The app had the QRc code needed for Easy ticket printing at the stations. Flawless
火车#282 经济舱, KAI Railways, 2026年11月5日
M B
Mark B
Easy to reserve train tickets. Arrived at the train station, scan the QR code, get tickets, done.
火车#67-MALABAR Executive AA, KAI Railways, 2026年11月4日
M B
Mark B
The train departed and arriver exactly on time. The train was clean and comfortable. Great value.
火车#157-WIJAYAKUSUMA Economy CC, KAI Railways, 2026年11月2日
O C
OBI C
Though it was my first time but I enjoyed my travel till I arrive at JKT
火车#165-DHARMAWANGSA EKSPRES Economy CA, KAI Railways, 2026年10月28日
J N
Johannes N
Traveling by train is relaxing!
火车#239F-IJEN EKSPRES Economy CC, KAI Railways, 2026年10月18日
B S
Ben S
On time, clean and enjoyable
火车#1B-ANGGREK Executive AA, KAI Railways, 2026年10月8日
N S
Niels S
Very good!
火车#256B-JAKA TINGKIR Economy CC, KAI Railways, 2026年10月4日
S R
Stefanie R
Great and comfortable train
火车#239F-IJEN EKSPRES Executive AC, KAI Railways, 2026年10月4日
S L
Sharmaine L
Bec of traffic jam, I was not able to ride this one and no option to rebook/reshed online. We tried calling the hotline but no answer. On train station proper, it took me long and queued on some lines but the train counter just asked me to book a brand new ticket.
火车#104B-BOGOWONTO Economy CA, KAI Railways, 2026年10月2日
S G
Souhail G
Great trip in panoramic coach
火车#9A-ARGO WILIS Panoramic Executive A, KAI Railways, 2026年10月1日
J F
Jan F
All fine.
火车#62B-MANAHAN Executive AC, Indonesia Railways, 2026年9月27日
K Š
Kateřina Š
Clean train, good temperature, each person gets one blanket. But there was light on in the train whole way and there were noise radio announcements from the railway stations.
火车#168D-KERTANEGARA Executive AA, Indonesia Railways, 2026年9月24日
R D
Roeland D
The food cart could be more of a restaurant
火车#170B-MALIOBORO EKSPRES Executive AA, Indonesia Railways, 2026年9月23日
B C
Bartosz C
No delay in departure and arrival. Very nice service.
火车#65F-ARJUNO EKSPRES Executive AA, Indonesia Railways, 2026年9月17日
D F
Donna F
No complaints-very good trip, thank you
火车#70-MALABAR Executive AA, Indonesia Railways, 2026年9月16日
N F
Nadim F
Great service, clean train, excellent staff
火车#157-WIJAYAKUSUMA Executive AA, Indonesia Railways, 2026年9月10日
C G
Christian G
Nice trip. In time.
火车#27-ARGO MERBABU Executive AA, Indonesia Railways, 2026年9月8日
A M
Ajda M
it was freezing cold the whole ride. it was a night train and the lights were on the whole time. the most annoying and loudest music before every stop. could not sleep at all. terrible experience
火车#258B-PROGO Economy CA, Indonesia Railways, 2026年9月6日
B R
Bruno R
super driver
very friendly
火车#170B-MALIOBORO EKSPRES Executive AC, Indonesia Railways, 2026年8月26日
S C
Sylvain C
Good trip but too cold in the train 🥶
火车#7002A-GAJAYANA TAMBAHAN Executive AA, Indonesia Railways, 2026年8月24日
C F
Christian F
Great experience with Indonesian Railways. The train was very clean and comfortable. Both departure and arrival was exactly on time. We would travel with Indonesian Railways, again.
火车#90-GAYA BARU MALAM SELAT Executive AC, Indonesia Railways, 2026年8月22日
C F
Christian F
The service of KAI is really excellent. The trains are clean and comfortable. Additionally departure and arrival was perfectly on time.
火车#248C-LOGAWA Executive AA, Indonesia Railways, 2026年8月22日
J A
Joaquin A
On time ! Clean !
火车#167B-KERTANEGARA Executive AA, Indonesia Railways, 2026年8月21日
C F
Christian F
Perfectly on time. Train was in a very good state and prices were more than fair. Thumbs up for KAI.
火车#90-GAYA BARU MALAM SELAT Executive AC, Indonesia Railways, 2026年8月18日
J W
Jan W
good service, good food,
火车#69-MALABAR Executive AC, Indonesia Railways, 2026年8月13日
A J
Alexander J
I gave 4, because of I sit and the train moving backwards :)
火车#128B-PANGANDARAN Economy CD, Indonesia Railways, 2026年8月10日
E N
Edoardo N
Perfectly on time, incredibly clean and very quite. Nice views too!
火车#6-ARGO SEMERU Executive AA, Indonesia Railways, 2026年8月9日
O D
olivier D
the staff is welcoming , the service is excellent , and there is plenty of legroom . it's great .
火车#44-TAKSAKA Executive AC, Indonesia Railways, 2026年8月7日
A S
Aitor S
The train was terrible: no leg room, dirty and crowded. These tickets are for economy. If you book through the official KAI app instead of 12go at least you get to choose your seats, and you get tour boarding pass in the app without having to use the machines at the station
火车#293-TAWANG ALUN Economy C, Indonesia Railways, 2026年8月5日
M S
Muhammad S
Clean and nice service
火车#150-SINGASARI Economy CA, Indonesia Railways, 2026年8月4日
J M
Jaume M
comfortable and punctual, but very noisy and so cold
火车#68-MALABAR Executive AC, Indonesia Railways, 2026年8月3日
V S
Vincent S
Amazing value for money for a comfortable 9 hour train ride.
火车#S8-RAJABASA Economy C, Indonesia Railways, 2026年8月3日
A V
Alejandro V
Highly recommend to pay a better seat than economic. You get what you pay, a 90 degree seat for 8 plus hours.
火车#278-SRI TANJUNG Economy C, Indonesia Railways, 2026年7月30日
D M
Dirk M
Punctual, clean, friendly service. It was so relaxed. I can realy recommend. Greetings Dirk
火车#9A-ARGO WILIS Executive AA, Indonesia Railways, 2026年7月28日
T V
Tom V
Lights stay on all the time in night train, which makes it hard to sleep
火车#64B-MANAHAN Executive AC, Indonesia Railways, 2026年7月26日
J O
Judith O
Comfortabele treinreis.
火车#7002A-GAJAYANA TAMBAHAN Executive AA, Indonesia Railways, 2026年7月25日
T O
Tamas O
Really enjoyed my journey. Train was very comfortable and it was on time. Plenty of space for my legs.i would definitely use it again.
火车#65F-ARJUNO EKSPRES Executive AA, Indonesia Railways, 2026年7月24日
A C
Alice C
The air conditioning was too cold.
火车#62B-MANAHAN Executive AA, Indonesia Railways, 2026年7月22日
K F
Katharina F
Amazing trip, excellent service, on time, just perfect!
火车#16-ARGO DWIPANGGA Luxury Executive AA, Indonesia Railways, 2026年7月22日
F J
Frank J
Very comfortable journey all the way. Arrived exactly on time
火车#239F-IJEN EKSPRES Executive AC, Indonesia Railways, 2026年7月20日
L V
Laura V
The AC was too cold throughout the whole journey
火车#239F-IJEN EKSPRES Executive AC, Indonesia Railways, 2026年7月20日
M W
Manuela W
It was a bit cold, but otherwise perfect :)
火车#62B-MANAHAN Executive AC, Indonesia Railways, 2026年7月19日
N B
Nilanjan B
Wonderful, timely service. Train was great, staff was very courteous and professional.
火车#10B-ARGO WILIS Panoramic Executive A, Indonesia Railways, 2026年7月17日
F
Faith
Easy to scan QR code and collect ticket at the station. The train was comfortable and spacious. It had usable toilets stocked with soap and toilet roll. The view from the train ride from Malang to Bunyawangi
火车#239F-IJEN EKSPRES Economy CA, Indonesia Railways, 2026年7月17日
R V
Rafael V
Really Comfortable Train, the AC was just a bit too cold
火车#44-TAKSAKA Executive AA, Indonesia Railways, 2026年7月17日
R M
Rosa M
Train was on time in spite the large number of passengers waiting on the platform. Seats are comfortable, with AC and kind staff that sells food and drinks. Bathrooms are cleaned.
There are plugs for changing your phone and theoretically also WiFi but it did not work for my phone.
Train stops in several places and there is always an announcement so that you have enough time to get ready.
You need to exchange 12go voucher for the Kai ticket at the train station.
火车#70-MALABAR Executive AC, Indonesia Railways, 2026年7月12日
N V
Nina V
The train was fine. It left and arrived on time.
火车#278-SRI TANJUNG Economy C, Indonesia Railways, 2026年7月11日
M A
Mazhir A
The porters were very helpful , the staff on the train were also helpful and always polite. One thing that let down from a 5 star is the toilets were not in the best condition as there was not hand towels other than rat it was a comfortable journey
火车#61B-MANAHAN Executive AA, Indonesia Railways, 2026年7月10日
P D
Petit D
Indonesian trains are very confortables, they live and arrive at time not as in France! They are really cheaper and the informations in the station very clearly. If it could be same in France I will use more this way of travel but they are expensive, often in late and more and more in bad state! I’m for the ecology but I’m not enough rich for really respect my convictions….
火车#239F-IJEN EKSPRES Economy CD, Indonesia Railways, 2026年7月9日
K S
Kristyna S
The train was absolutely freezing, we told the staff but nothing was done about it. We had jackets and blankets, but ended up sick with a cold after a 7-hour journey. Instead of enjoying our holiday, we're now taking medicines.
火车#170B-MALIOBORO EKSPRES Executive AA, Indonesia Railways, 2026年7月9日