Hung Long Phong Nha OfficeGold Hotel Ninh Binh陈甲陈338号三古Ben do村南安酒店19A Ly Thuong Kiet
Hung Long 公司评论
A B
Alistair B
This was an overnight bus where we were due to arrive in Ninh Binh at 6am. We woke up at 5am in Hanoi - 2 hours north of where we were meant to arrive. The bus operator apologised for forgetting to stop at Ninh Binh so we had to get a series of buses (4 extra in total) to take us back to Ninh Binh. In fairness, the company helped us get to where we needed to go but it was very inconvenient navigating Hanoi early in the morning and ultimately arriving 3 hours later than expected in Ninh Binh.
公共汽车 VIP 舱, Hung Long, 2026年3月12日
Y W
Yuval W
Gôod care and gôod bus
公共汽车 VIP 舱, Hung Long, 2026年3月2日
C F
Christopher F
Bus was 3 hours late on an originally 7 hour estimated duration. Multiple random stops. One rest stop part way through.
公共汽车 VIP卧铺舱, Hung Long, 2025年11月11日
T D
Tom D
Bus was very late, should arrive at 1:15 at night, but did arrive at 2:45.
It was very hard to reach anyone by phone, and the pick-up location was not a good place to wait.
We did not get any message of the delayed verhicle, and we were just wondering if it had forgotten us.
Very stressfull in the middle of the night.
The good thing ; the bus did drop us off at the hotel, wat was very nice.
公共汽车 VIP 舱, Hung Long, 2025年9月13日
I N
Ivan N
I received ticket confirmation only 30 minutes before departure time, and until that moment it was unclear if I had the ticket or not. I contacted the 12GoAsia support, but they gave a vague answer neither confirming nor denying my trip.
公共汽车 VIP 舱, Hung Long, 2025年8月16日
R M
Rachel M
The bus arrived almost one hour late and given we are told to arrive 45 mins early meant we waited for two hours in the rain with no communication from the bus company.
公共汽车 Luxury Sleeper, Hung Long, 2025年8月1日
S O
Selin O
The confirmation came to late, the ticket I finally received couldn’t be found in the system so that I couldn’t take the planned bus. I needed to pay additionally for a upgrade to travel to the intended place. I complained but still haven’t got a reaction.