KS
Kishimoto S火车 #SE1 VIP卧铺舱, Vietnam Railways (Đường sắt Việt Nam), 2020年3月1日
It was first time to take this train in VN. And it was really good trip for me.
AA
Alice A火车 #SE19 VIP卧铺舱, Vietnam Railways (Đường sắt Việt Nam), 2020年2月22日
Room really clean and modern. Surprising.
Train got us in 45 min early
TE
Tim E火车 #SE1 VIP卧铺舱, Vietnam Railways (Đường sắt Việt Nam), 2020年2月12日
Clean. Bright, refurbished. Brilliant
MD
Marian D火车 #SE5 仅是第2等级空调座位, Vietnam Railways (Đường sắt Việt Nam), 2020年2月5日
The train was dirty, crowded and with cockroaches
JP
Jennifer P火车 #SE19 4乘客贵宾卧铺车厢, Laman Express, 2020年1月19日
Very comfortable and clean. Delicious free snacks and drinks. A real treat!
TH
Timothy H火车 #SE1 VIP卧铺舱, Vietnam Railways (Đường sắt Việt Nam), 2019年12月22日
On time and good service
CC
Carly C火车 #SE1 VIP卧铺舱, Vietnam Railways (Đường sắt Việt Nam), 2019年12月6日
We booked 1st class sleeper and 12GoAsia was actually cheaper than what we were offered at the train station. We got the 22.20 SE1 train and it was very clean and pleasant.
BB
Bethanie B火车 #SE1 VIP卧铺舱, Vietnam Railways (Đường sắt Việt Nam), 2019年12月2日
Train was all on time and relatively comfortable, had a better sleep than when we used the sleeper bus. Bottom bunks we’re great and lots of charging points and he table between the beds was a nice touch. Our bags fit under the bed so still had floor space.
The train was quite loud from around 5am but all was good. Would recommend using the 1st class sleeper train for longer journeys
MF
Mark F火车 #SE19 4乘客贵宾卧铺车厢, Laman Express, 2019年12月2日
The beds were comfortable and the staff were very friendly. They had a nice welcome basket. The train was a little noise.
MB
Mihelle B火车 #SE19 VIP卧铺舱, Laman Express, 2019年11月27日
confortable. Staff helpful.
Too much noisy and shaking. Many stops during the trip.
RM
Renata M火车 #SE19 第2级别空调卧铺车厢, Vietnam Railways (Đường sắt Việt Nam), 2019年11月26日
Good trip on time., better thank the bus trip.
KR
Katie R火车 #SE1 第2级别空调卧铺车厢, Vietnam Railways (Đường sắt Việt Nam), 2019年11月24日
After accidentally booking to stay on the top bunk as it's not explained on the website we realised how much of a mistake we had made. The bunk beds are so hard to climb up into with only enough room to crouch down on the bed. I must of elbowed the ceiling atleast 5 times during the night. The aircon was also blowing straight on top of me and was freezing with no way of turning it down. We also saw cockroaches on the carriages. The staff didn't speak any english and we struggled to lift our bags up on to the top bunk. Also went to use the toilet during the night and a member of staff was urinating with the door open. Was no complentary water either. And again a member of staff came into the room to make the beds up and left the door wide open at 4 oclock in the morning.
GL
Guy L火车 #SE19 4乘客贵宾卧铺车厢, Laman Express, 2019年11月12日
Helpful staff, efficiently run
TF
Thomas F火车 #SE5 仅是第2等级空调座位, Vietnam Railways (Đường sắt Việt Nam), 2019年11月4日
To many bugs on the train :(
MJ
Michael J火车 #SE5 仅是第2等级空调座位, Vietnam Railways (Đường sắt Việt Nam), 2019年10月15日
Took a second class seat ticket to Dong Hoi Via 12go. The process was slick and easy and they sent an e-ticket which worked fine. All very straightforward and I would recommend.
JC
Jan C火车 #SE5 VIP卧铺舱, Vietnam Railways (Đường sắt Việt Nam), 2019年9月10日
Brilliant. Time passed really quickly on 10hr journey. comfortable bunks. Crew pleasant and helpful. Clean. Highly recommend them
SK
Shashi K火车 #SE5 第2级别空调卧铺车厢, Vietnam Railways (Đường sắt Việt Nam), 2019年8月13日
2nd class sleeper from Hanoi to Dong Hoi. Arrived only an hour later then expected. Cabin cramped if sharing with others. After being asleep on the train for 3.5 hours we were woken up by a lady yelling at us in Vietnamese. Bewildered, we made gestures that we didn't understand, then she asked to see our tickets. She was meant to be looking after us for our trip but she was very stern, rude and bossy. A smile would have been nice. The bunks are extremely hard too so it was an uncomfortable 11.5 hours. If you don't mind missing the scenery on the way it's probably cheaper and more comfortable to take a flight.
PK
Petr K公共汽车 标准级带空调, Hoang Long (Hoàng Long), 2019年8月9日
We are leaving 2* as we got to place where we should. Other than that it was one of our worst experience in Vietnam so far. You can’t blame them for not speaking english but they are just not nice (we usually met very nice and helpful people in this country but not the drivers here). Bus was extremely dirty, nothing like pictures on their website. No free meal as advertised either but in so dirty place you couldn’t eat anyway. It is cheap so we understand it is not the best by any means. You can take it if you are broke but we will not use this company again...
HJ
Hacking, J火车 #SE3 4乘客贵宾卧铺车厢, Violette Express Train, 2019年8月4日
This was not a vip sleeper, despite the price we payed. Hard beds also
AV
Angele V火车 #SE1 VIP卧铺舱, Vietnam Railways (Đường sắt Việt Nam), 2019年7月31日
The cabin was not clean
RA
Robin A火车 #SE17 VIP卧铺舱, Vietnam Railways (Đường sắt Việt Nam), 2019年7月23日
1st class sleeper still has very hard beds. The train is extremely noisy and the beds are not well suited for persons over 1.8m tall. Despite this, it is a very good way to cover long distances.
AM
Alexander M火车 #SE17 第2级别空调卧铺车厢, Vietnam Railways (Đường sắt Việt Nam), 2019年7月22日
The AC kept breaking
IA
Istvan A火车 #SE19 VIP卧铺舱, Vietnam Railways (Đường sắt Việt Nam), 2019年7月19日
Air condition vwry strong and un-adjustable
KF
Katharine F火车 #SE19 4乘客贵宾卧铺车厢, Laman Express, 2019年7月16日
Great service, would book again
RK
Rowan K火车 #SE19 4乘客贵宾卧铺车厢, Laman Express, 2019年7月10日
The drinks provided were warm. However, the reception we received was excellent and the staff were all amazingly helpful. Beds were comfortable too.
GE
Geert E火车 #SE1 4乘客贵宾卧铺车厢, Violette Express Train, 2019年7月7日
Very clean. 4little bottles of water en 4 bananas on the table. Not European comfort, but top experience !
JT
Julie T火车 #SE1 第2级别空调卧铺车厢, Vietnam Railways (Đường sắt Việt Nam), 2019年7月3日
Nice clean beds. A lot of noise early in the morning. Don’t expect a full nights sleep.
RS
Robert S火车 #SE19 VIP卧铺舱, Laman Express, 2019年6月15日
Two person cabin was great and worth the extra $. Great service at both ends of our trip. Laman Express was excellent.
KN
Kristel N火车 #SE19 4乘客贵宾卧铺车厢, Laman Express, 2019年6月9日
Very nice staff, nice complimentary food and drinks. We had booked the wrong beds (we wanted 2 lower beds) so we asked at the desk if we could change it. Then we got a private room for 4 persons but only 2 beds where booked! So lucky. Beautiful trip and did manage to get some sleep.
CP
Cristina P火车 #SE1 VIP卧铺舱, Vietnam Railways (Đường sắt Việt Nam), 2019年6月6日
Cockroaches in bed with you and they don’t even share the ticket price.