Small vessel, very helpful andd assistive staff, excellent service with additional shuttle to our final accommodation.
We had a great time on board - Thanks GiliGetaway-Team!
2 stars for getting me& the bags to the destination in one piece. I am not sure why I paid this much money (almost as much as the ferry but the Ekajaya ferry had no times that suit me on that day) for this journey. It advertised that it has aircon and free water- there were fans that were not on and windows open, was quite hot but not the worst. There was filtered water but not sure how I was gonna get to it as I was going up/down, right/left with how fast the boat was driving. I am not seasick but it was so bad I was worried. At least it was not very crowded. Was 15 mins late.
Amazing support all the way throughout our journey. We were checked -in, boarded, met at our destination and guided to taxi. I can’t thank them enough for excellent service. The boat itself is a dream: new, clean, small and comfortable. Highly recommended.
轮渡 高速游轮, Gili Getaway (Gili Getaway), 2026年2月28日
J L
Jean L
On time,efficient. Everything as planned
轮渡 高速游轮, Gili Getaway (Gili Getaway), 2025年12月5日
R B
Raewyn B
Booked online emails of confirmation and tickets came almost instantly. Driver messaged on WhatsApp and arrived on time as planned. Smooth drop off to awaiting staff at ferry terminal and lead out to boat. Boat trip fine fresh air via windows wet towels prior to arrival and arrived on time
轮渡 高速游轮, Gili Getaway (Gili Getaway), 2025年9月1日
K G
kirstin G
The boat crew was kind and professional. Really appreciated the cool washcloth toward the end of a bumpy trip!
轮渡 高速游轮, Gili Getaway (Gili Getaway), 2025年8月28日
S D
Stefania D
The weather was good, and the trip was fine. However, the travel time predicted by 12go is completely incorrect. It takes 2.5 hours if everything goes well. They almost always miss the scheduled departure time. Otherwise, the boat was fine, and the trip went well.
轮渡 高速游轮, Gili Getaway (Gili Getaway), 2025年8月27日
J E
Jan E
Comfortable Trip, kind staff, not as dubious as other providers
轮渡 高速游轮, Gili Getaway (Gili Getaway), 2025年8月21日
M I
Maik I
Everything was on time and well organized. Only improvement could be better directions, how to find the Gili Gateway office at Bangsal pier. It was very small and hard to find.
轮渡 高速游轮, Gili Getaway (Gili Getaway), 2025年8月21日
T K
Till K
Very good and fast option to get from Gili Gede to Bali without having to travel back to Lombok mainland.
轮渡 高速游轮, Gili Getaway (Gili Getaway), 2025年8月19日
B D
Birte D
Very well organized and on time.
轮渡 高速游轮, Gili Getaway (Gili Getaway), 2025年8月4日
M K
Mario K
Verry good Service and personal!
轮渡 高速游轮, Gili Getaway (Gili Getaway), 2025年7月28日
S D
Simon D
Half the time a usually boat takes us, staff were awesome and really friendly. Will always be using this boat in the future
轮渡 高速游轮, Gili Getaway (Gili Getaway), 2025年7月25日
L
Lechatnoir
The boat on the way back was small, no air conditioning and very rocky ride. Paid too much. The boat going over was good.
轮渡 高速游轮, Gili Getaway (Gili Getaway), 2025年7月21日
A M
Angie M
Comfortable and speedy boat
轮渡 高速游轮, Gili Getaway (Gili Getaway), 2025年6月23日
L F
Laurie F
Got the transfer direct from my hotel (although advertisement says it’s free I paid 50MYR pp), to the pier where we were given anti sickness pills and mentos. The crew were very professional and kept us informed. We sat on the top and despite getting splashed for the last 30m due to choppy water we really enjoyed it!
轮渡 高速游轮, Gili Getaway (Gili Getaway), 2025年6月19日
M R
Mathew R
Very smooth process and friendly staff. I had no stress.
轮渡 高速游轮, Gili Getaway (Gili Getaway), 2025年6月2日
P S
Paul S
Firstly, i would 100 % use Gili Getaways again. The boat trip itself was very good, the boat staff were helpful and friendly and the boat was in good condition and ran to time at all stops.
The biggest let down which is why I've dropped 1 star was the staff at Gili Gede booking office who try and almost scare you into booking a car with them and them alone, whether it be a private car or a shared shuttle.
We were told that there was no other option at Serangan Port.....
After a short google search we said no and decided to fend for ourselves.
On arrival at Serangan we collected our bags and walked less than a minute away from the main port area where we were offered countless taxi rides. In the end we got a Grab but we do understand that they are tricky to get to pick up from the port (but not impossible).
轮渡 高速游轮, Gili Getaway (Gili Getaway), 2025年5月31日
D J
Dennis J
Everything was well organized.
轮渡 高速游轮, Gili Getaway (Gili Getaway), 2025年5月20日
M Z
Maelle Z
By FAR the best ferry experience we had on our entire trip. Well organized, on time, boat comfortable. Perfect trip. And trust me it’s rare !
轮渡 高速游轮, Gili Getaway (Gili Getaway), 2025年5月13日
J P
Jan P
Everything went smoothly. The boat was punctual which is not usual here.