56 Vong Street三十六行街114号217 Ho Nghinh172 Tran Quang Khai78 Tran Quang Khai3 Nguyen Dang Khue陈光凯街208号16 Tran Nhat Duat河内大剧院Ha Long City Center莫唐图217172 Tran Quang Khai奠边府578号内排机场岘港 OPENBUSDong Gung Bus StationSo 152 Ngoc Tri阮崔街32号团洲国际码头Sapa Market217 Mot Thang Tu普良SSB萨帕市场丰芽中心背包客青年旅馆还剑巴赫丹98 号河内机场萨帕King Express Bus麦洲旅馆50 Ngo Gia Kham安岛4号三古Break Time Coffee餐厅Ha Noi Railway StationLapis Tam Coc Restaurant吉婆岛Daiichi 旅行社河内机场阮友欢街96号399 Dien Bien Phu奠边府599号160 Tran Quang Khai210 Tran Quang Khai
Daiichi Travel 公司评论
P B
Pia B
Bus never showed up
公共汽车 Limousine 10, Daiichi Travel, 2026年9月13日
J N
Joanna N
Overall it was good, we were picked up on time and arrived near enough to when we expected. The seat belts were not working on the back seats, and the driving is always a little crazy so we felt a bit uneasy. On arrival we were all shouted at to get off the bus and get in a car which was four of us with luggage to go into town but we arrived in the end. Wed changed our hotel and I had notified them two days before but we were taken to the original one.
It was ok for a shorter journey, not sure it would have been ok if it was a full day route.
公共汽车 Limousine 9, Daiichi Travel, 2026年9月11日
I H
Irma H
The pickup from the hotel was perfect, the bus quality was so so, speedboat was oké, bus after was soso. Logistics/planning was perfect. Facilities in the harbour were bad.
公共汽车 Private Car + Bus + Speedboat, Daiichi Travel, 2026年9月11日
A G
Amit G
The driver has driven the vehicle so fast that I couldn’t even get the try to sleep during the ride. Also there was not a single stop.
公共汽车 VIP Cabin 22, Daiichi Travel, 2026年9月10日
I S
Inbal S
Great limousine, great service, but please be our to potential delay, we had 1 hour delay because we switched cars to the airport.
Brilliant service all round .
SaoVietTransport were excellent and arranged drop off at our AirBnB. Amazing value for money
公共汽车 VIP Cabin 22, Daiichi Travel, 2026年9月8日
G
Guy
Not clear where to pick up the bus The meeting point on the voucher not the same as place that the bus wait for us.
Nobody inform us that they not drop us in the hotel as written on the voucher the bus drop us in the old city and gone.
Bad service.
公共汽车 Limousine 11, Daiichi Travel, 2026年9月3日
L S
Lucas S
Overall the ride was great — the van was clean and we actually left earlier than scheduled, which was a nice surprise. The driving itself was smooth and the trip should have taken about 2 hours.
However, about 30 minutes before arrival, we stopped at a rest area for what was announced as a quick 10-minute toilet break — but it ended up being a full 30 minutes. This felt completely unnecessary, especially since we were already so close to the destination. It added a significant chunk of time to an otherwise short trip for no clear reason.
Aside from that, no complaints — comfortable van, good driving, on-time departure. Just wish the stop had actually been as short as announced.
公共汽车 Limousine 11, Daiichi Travel, 2026年9月3日
A S
Arman S
The journey itself was fine and the bus was very clean. The only complaint I have is that the journey took over 4 hours when on the website it says it's a two hour journey. Even on my way to Ninh Binh from Hanoi it took around 3 1/2 hours. I appreciate there is traffic sometimes but even without traffic that journey would be very difficult to complete in two hours so the only suggestion I have is to update the journey times to a more realistic time frame as people might have ongoing journeys etc they need to reach.
公共汽车 Limousine 11, Daiichi Travel, 2026年9月2日
F J
Francisco J
The driver arrived late, made a pointless stop in the middle of nowhere to smoke, and in the final minutes he rushed and drove fast as he realised he wasn't going to be on time.
公共汽车 Limousine 11, Daiichi Travel, 2026年8月31日
L D
Leonie D
Poor Communication with the Company.
公共汽车 Limousine 10, Daiichi Travel, 2026年8月31日
L L
Laura L
The drive was safe and arrived at a right time.
公共汽车 Limousine 11, Daiichi Travel, 2026年8月28日
R B
Rosie B
The lift there was good with no issues and very comfortable.
However on the way back it wasn’t very straight forward.
Earlier in the day they had asked if we could get picked up at 6pm instead of 7pm that we had booked.
We said no and they agreed that was okay.
However they
公共汽车 Limousine 11, Daiichi Travel, 2026年8月27日
C S
Cloe S
Nice clean car , it got there on time , we even left before when everybody was there.
The gave us free water.
公共汽车 Limousine 11, Daiichi Travel, 2026年8月27日
A M
Ana M
The driver got into an argument with another driver in the middle of Hanoi and stepped out, threatening him with a screwdriver. Nothing else happened, but it was a huge scare for everyone on the bus.
公共汽车 Limousine 10, Daiichi Travel, 2026年8月24日
F S
Florence S
On time, smooth and secure, very agreable and relaxed.
公共汽车 Limousine 18, Daiichi Travel, 2026年8月23日
J Z
Jannik Z
We arrived an hour later than planed because we started late and picked Up a lot of people on the way. Also when we got droped off at the Limousine the driver did not let in us right away, we had to wait 10 min in the rain with our luggage and He was Just chilling inside his vehicle on His Phone.
公共汽车 Limousine 11, Daiichi Travel, 2026年8月23日
J H
Jennifer H
No massage on chair
Driver was tired and driving fast
公共汽车 Limousine 11, Daiichi Travel, 2026年8月20日
R D
Ruggero D
I switched vehicles three times. Ended up leaving Hanoi one hour later than the scheduled time and arriving in Tam Coc more than one hour later. The last driver couldn't find the route to my drop off point, I had to step in and act as a navigator myself
公共汽车 Limousine 11, Daiichi Travel, 2026年8月17日
D
Daniel
First we got the wrong coordinates in the app and via mail where we were told to stand somewhere else.
Bus was very crowded with people’s luggage and the air conditioning didn’t work well.
公共汽车 Limousine 10, Daiichi Travel, 2026年8月16日
C W
Charlotte W
Very efficient, great communication, easy to arrange, comfortable and quality all round. Very happy!
公共汽车 Limousine 11, Daiichi Travel, 2026年8月13日
A B
Astrid B
It was great because they pick us up even our plane was late
公共汽车 Private Car + Bus + Speedboat, Daiichi Travel, 2026年8月12日
M M
Marlene M
Good communication between driver and myself about pick up arrangements. Easy booking and payment process. Always a good company to rely on. The driver could have been more cautious in overtaking trucks especially with oncoming traffic.
公共汽车 Limousine 13, Daiichi Travel, 2026年8月12日
M W
Marisa W
I rented a red bus and they put me on a yellow. It did not look clean like the pict. Also the staff /bus driver was rude to everyone.
公共汽车 VIP Cabin 24, Daiichi Travel, 2026年8月11日
R V
Roald V
The bus was old, dirty, uncomfortable wit a broken interior. The driver forced us to leave the bus at a the wrong place, 5km from the hotel we staid. The address on the voucher was not the address of our hotel. We did had contact about the drop off location through WhatsApp and Daiichi confirmed the address and drop off. I’m the end they did fix it and sent us a taxi to drive us towards the hotel.
公共汽车 座, Daiichi Travel, 2026年8月10日
R U
Rene U
The minibus was completely full, and not all the luggage fit in the trunk. I was sitting in the very back and couldn't adjust my seat because of all the luggage in the trunk. I sat very uncomfortably for 2.5 hours. The driver took a 20-minute break an hour after we left, and that was with a total travel time of 2 hours! 🙈
公共汽车 Limousine 11, Daiichi Travel, 2026年8月3日
R T
Raveena T
It was perfect experience very polite staff and very humble.
Love from India
Regards
Raveena
公共汽车 VIP Cabin 22, Daiichi Travel, 2026年8月3日
J B
Janine B
We did Cat Ba to Hanoi. We transferred 3 times. We booked a bus and ferry. It turned out to be bus, speed boat, bus, and limousine van. It would have been nice to know about the transfers ahead of time. I would have preferred the bus board the ferry and we stay in 1 spot than take our bags 3 times. Buses are nice and cold. There are rest stops. Staff were nice.
公共汽车 Bus + Ferry, Daiichi Travel, 2026年7月31日
M M
Marlene M
What a comfortable and stress-free trip. We were so lucky to get an extra cautious and competent driver who showed respect towards his fellow road users and who cared about the safety of his passengers. Daiichi can be super proud of this valuable employee of theirs. Hieu my man you are incredible thanks for taking care of us. And then we had Chung, the guide who was super friendly and informative. He welcomed us all and expressed his gratitude in having us on board. He took very good care of us all the way from Halong to Hanoi. He explained so nicely where and when the bus was going to stop and he so nicely communicated with us beforehand so that we had the comfort to know that we are in good hands. Chung my guy you are one in a million!
公共汽车 座, Daiichi Travel, 2026年7月31日
J S
Jyotika S
First they denied picking up from Tam Coc hotel, I had to insist that it's included. Massage feature was not working. And my seat charging point was not working. Water Bottles were lying on floor.
公共汽车 Limousine 11, Daiichi Travel, 2026年7月31日
F D
Fran D
We left on time and got there early, given water and a snack which was nice and the chairs had massage features, would use again!
公共汽车 Limousine 11, Daiichi Travel, 2026年7月25日
K K
Konstantin K
-1 star for rescheduling from 13:00 to 12:00
-1 star for no transfer
-1 star for 15min “lunch” stop 30min after ninh binh at some touristy shop
公共汽车 Limousine 11, Daiichi Travel, 2026年7月23日
B O
Benat O
We didn't arrive at the time we were supposed to arrive. Took us 2 more hours to get to cat ba.
Driver was on time. It was too many people in one car, so it was not comfortable. Our suitcase was put on top and got dirty. The safety belt didn't work.
The staff at Daichii was very accomodative supportive, even with a language barrier she made the process very smooth and easy for us.
公共汽车 Limousine 10, Daiichi Travel, 2026年7月5日
A P
Alexa P
The driving was some of the scariest driving I have ever experienced. Tailgating, weaving between cars at high speeds, lots of close calls... I do not need to be on time that badly. I just want to get to my destination safely.
公共汽车 Limousine 11, Daiichi Travel, 2026年7月4日
E A
Emilio A
We traveled from Ninh Binh to Cat Ba and everything went smoothly. The pickup at our hotel in Ninh Binh was on time, and the transfers to the ferry and the connecting bus were well organized. We arrived at our hotel in Cat Ba without any issues. Overall, a reliable and efficient service.
Bus arrived 1 hour late for the pick up and no one was in the office of the pick up point. Also, no team member nor the support reacted to my messages about the status and situation. The driver took longer breaks as indicated and communicated. Thus, we arrived 1.5 hours later than planned.
公共汽车 座, Daiichi Travel, 2026年6月22日
A Z
Ariella Z
We booked a time, they didn't have room for us in the van so tried to change the time, at the end we got a car that took us that have inof room for the bags and us together
公共汽车 Limousine 13, Daiichi Travel, 2026年6月17日
G R
Gregory R
:3
公共汽车 Limousine 10, Daiichi Travel, 2026年6月16日
A R
Anton R
Pickup came almost 1 hour late and hotlines weren't responsive to calls.
公共汽车 Limousine 11, Daiichi Travel, 2026年6月12日
J T
James T
Prompt. Two ways communication is wonderful.
公共汽车 Limousine 11, Daiichi Travel, 2026年6月10日
E T
Erica T
The bus was nice and comfortable but they tried to ask us for more money because our bags were “overweight” even though the ticket said we could bring up to 20 kg.
公共汽车 Limousine 10, Daiichi Travel, 2026年6月8日
C B
Carly B
The bus was modern and even had seat massage built into the seat! The staff at the bus station gave us little bags with water and crackers and the bus left on time and arrived on time with a break half way at a nice spot. Highly recommended ⭐️⭐️⭐️⭐️⭐️
公共汽车 Limousine 10, Daiichi Travel, 2026年6月6日
S S
Smruti S
Very disappointing experience with this bus service. Snack/water packets were being distributed to other passengers, but we were completely ignored and not given anything. We were also charged an extra 200,000 VND for luggage, which were okay to pay, but even after insisting multiple times, the staff refused to provide any receipt for the payment, and gave us vague answers which felt extremely unprofessional and questionable. The staff was unhelpful and did not support. Do not recommend.