The location for pickup was incorrect - old location, we were lucky our Grab driver knew where to go. The driver speaks loudly the whole way! He hoots constantly, mostly for no reason, overtakes a car/truck/bus/bike every opportunity he gets, even when unsafe. Someone's water bottle leaked on the floor and drenched my entire bag, this is obviously not the bus company's fault, accidents happen, but water was still running on the floor so I told the bus assistant. Instead of finding the source of the leak, he said sorry and handed me tissues. This was not a VIP experience at all, it was impossible to sleep over the bus drivers loud voice and constant hooting. I do not recommended this tour company, however, if you have no other choice, sit in the back of the bus as far away from the driver as possible and make sure you have some soundproof headphones. Bus arrived 30min early and was on time for pickup, hence 2 stars.
公共汽车 Seater 35, Airbus, 2026年9月13日
R A
Rachel A
12Go Pick up location is WRONG
公共汽车 头等舱, Airbus, 2026年9月4日
K M
Karen M
Driver was great. But the hostess was not helpful at all.
公共汽车 Seater 36, Airbus, 2026年9月4日
S N
Sofia N
Very comfortable journey and a great experience overall. The staff were friendly and helpful, explained everything and guided us through the border. Everything went smoothly, we departed on time, and the trip was very well organized. Food, drinks and coffee were provided during the journey, which was a nice touch. Would definitely recommend!
P.S. The only small issue was that it was quite cold inside due to the air conditioning. Blankets would be a nice addition for passengers who get cold.
公共汽车 Seater 36, Airbus, 2026年9月2日
E T
ELINA T
Stuff was helpful, air-conditioning worked properly. It was clean.
公共汽车 Seater 37, Airbus, 2026年8月31日
S S
Sylvia S
All great, but in the App Ticket shows wrong starting Point. In the end all good 👍 All Transfers were included 👍
公共汽车 Seater 35, Airbus, 2026年8月29日
C D
Carles D
I had pyed one service and they changed to another one.
公共汽车 Seater 36, Airbus, 2026年8月21日
V L
Valentina L
Very well organised
公共汽车 Seater 35, Airbus, 2026年8月20日
E C
Erik C
The service and staff were incredibly nice
公共汽车 Seater 37, Airbus, 2026年8月12日
D M
Dave M
Very comfortable bus.
The bus station at Battambang was quiet, clean, air conditioned and well organised.
Lunch stop was good, I had excellent value fried noodles.
Arrived in Phnom Peng well on time.
公共汽车 头等舱, Airbus, 2026年8月11日
B V
Bernard V
The bus trip time seems a lie, was 3h30 advertised but that seems impossible.
Plus the bus had an hour delay, we were not allowed to take an earlier bus with plenty of space. Arrived almost 2 hours late in phnom penh.
公共汽车 Seater 36, Airbus, 2026年8月6日
J C
Jacob C
Very professional
公共汽车 Seater 35, Airbus, 2026年8月2日
N I
Nicolae I
I recommend very good company.
公共汽车 Seater 36, Airbus, 2026年7月29日
L J
Lee J
Vet is becoming my preferred bus from HCMC to PP.
The added snacks and coffee on the bus + their help at the border if customs get "tricky" has made me decide I'll likely keep using these guys form comfort on this long journey.
公共汽车 头等舱, Airbus, 2026年7月26日
G P
Grant P
Had a great experience on the bus given complimentary water, croissant and a cup of coffee. The crew were friendly and helpful and spoke good english.
The bus was clean and modern with screens on the back of each seat with a USB port for charging. We were in Phnom Penh more or less on time.
公共汽车 Seater 35, Airbus, 2026年7月22日
S W
Samuel W
was a bit delayed by an hour, not the fault of the operator but one of the lads on the bus couldnt get through the border due to a soon expiring passport, situation was a bit vague and unclear as nothing was explained and the bus they initially drove off without him while his friends were still on the bus. Seemed to get sorted eventually and was otherwise smooth sailing. otherwise was fine and came with warm drinks, food, and water. toilets were nicer than any we've had in asia in the last 6 weeks and seats were super comfy
公共汽车 Seater 36, Airbus, 2026年7月11日
S P
Sem P
Actual starting point was somewhere else than on the information pdf. Wasted money on a tuktuk to the wrong starting point.
Bus arrived almost 4 hours late to the destination.
公共汽车 Seater 36, Airbus, 2026年7月6日
R
Rali
Excellent transport Battambang to Phnom Penh in 21 seater bus. Luxurious, two drivers, one hostess, snack bag with bun & water. One stop of approx 25 minutes where food was available, v clean. Bus left late as waited for 2 passengers to arrive, but we still arrived in PP on time. We had 2 seats in row 1. Highly recommend. Easy to get a Grab at PP arrival station.
公共汽车 头等舱, Airbus, 2026年7月4日
T O
Tamas O
The bus was not the same as in the booking confirmation but it was just as good. Comfortable seats, toilet on board, attentive staff. We received snacks and lunch during the way. We arrived to our final destination 30 mins earlier. Can not complain. Can recommend it.
公共汽车 Seater 36, Airbus, 2026年6月17日
R P
Ray P
On time and always reliable this was our second year choosing them.
公共汽车 头等舱, Airbus, 2026年6月12日
E U
Emine U
On time. Professional and comfort
公共汽车 Seater 35, Airbus, 2026年6月11日
S G
Srijana G
Really good and professional. It was comfy and we got snacks. 10/10 experience.
公共汽车 Seater 35, Airbus, 2026年6月4日
H H
Helen H
We had a 1st class trip from Siem Reap to Phnom Penh. It was a great price, comfortable adjustable seats, air con, snacks and a 20min stop. Although I slept a bit of the way it was really scenic serving through villages of Cambodia, would definitely recommend.
公共汽车 头等舱, Airbus, 2026年6月3日
A W
Adam W
Bus was not as pictured but still good enough. Coffee, pasty and lunch were welcomed treats.
公共汽车 Seater 36, Airbus, 2026年5月30日
P B
Parisa B
This was by far the best bus service I have ever received. Everything is easy, smooth, and professional. The staff are SUPER KIND and HELPFUL. The whole journey looks like a flight but on a bus. You will have meals as well. They took extra care for me and waited for me at the border since I was traveling with a weak passport. 100% worth the price for their service c. Thank you so much
公共汽车 Seater 35, Airbus, 2026年5月28日
H S
Hannah S
It was a very comfortable ride. The staff were very helpful and gave instructions in English as well as Khmer. They even provided lunch, which was included. The bus was also very modern, so you could charge your devices. And, they had free WiFi.
公共汽车 Seater 36, Airbus, 2026年5月28日
H K
Henry K
Good organization. Smooth ride. Good drivers. Even some food was given. We could chose different dishes. The only critique: the woman, who served us, was very unfriendly, to me at least. She doesn't understand what customer satisfaction means and how important it is, to a company providing a customer based service.
公共汽车 Seater 35, Airbus, 2026年5月27日
L T
Lily T
Vet is a fantastic bus company. Very professional with great staff. Leaves on time and arrives on time. Good buses and feels safe.
公共汽车 Seater 35, Airbus, 2026年5月27日
G D
Gabriel D
Excellent service from viet air bus : comfortable seats, water, croissant, milk, entertainment service, wifi (not so reliable throughout the journey but hey it's better than nothing).
Siem Reap to Phnom Penh is long but viet air bus provides very decent conditions of travel.
公共汽车 Seater 37, Airbus, 2026年5月9日
A J
Arthur J
I read a review that said the bus took 4 hrs instead of 3 and that's exactly what happened to me. Just adjust the scheduled time if that's consistently the case.
公共汽车 Seater 36, Airbus, 2026年5月4日
T I
Thibault I
Avoid! My bus was cancelled only 2 hours before departure and I still haven't been refunded. Customer service is not responding. Very disappointed."
公共汽车 Seater 35, Airbus, 2026年5月3日
S M
Saga M
Spacious bus, friendly and helpful staff, even got offered light snacks and drinks.
公共汽车 Seater 37, Airbus, 2026年5月2日
I D
Ilse D
Can recommend this company. Friendly staff, comfortable and fairly on time
公共汽车 Seater 35, Airbus, 2026年4月28日
S B
Sandra B
Did Don Det- Kratie trip and ir was very good, all went very smooth, confortable and helpfull people. Just did 1 boat and always the same bus. I read a lot of bad things on other companys and this One was perfect.
公共汽车 Seater 36, Airbus, 2026年4月26日
A S
Antony S
Everything was in Time and the bus was confortable with a small bag - milk and croissant - and a bottle of water.
Nice for the price, the service is really good.
公共汽车 Seater 35, Airbus, 2026年4月25日
W D
Wilko D
Excellent service. On time and very comfortable. Toilet on board and English speaking staff guide you through the journey. Very comfortable seats and amazing amount of legroom.
公共汽车 头等舱, Airbus, 2026年4月25日
P H
Pam H
On time.
公共汽车 头等舱, Airbus, 2026年4月22日
L A
Lio A
VET was efficient, comfortable, and had lots of treats for us on the trip, had such a smooth and seamless journey to Phnom Penh from Battambang.
公共汽车 Seater 35, Airbus, 2026年4月21日
K B
Katherine B
VET was Comfortable and professional. On time. I do struggle getting buses from this bus station in PP as it’s so busy and confusing but just have to keep checking with staff to see if the bus has arrived yet.
公共汽车 头等舱, Airbus, 2026年4月18日
G B
GOKHAN B
Comfortable bus, great service, very nice/kind driver and hostess. However, there were two main issues with the operating office. My bus from Ho Chi Minh to Phnom Penh was scheduled for 15:45. I went two days ago to the VET office in Ho Chi Minh City to check the ticket and departure point to ensure everything was as planned. All was confirmed. On the day of travel, I arrived at the departure point at 15:00 (45 minutes early). The office staff were panicked and hurried, immediately telling me that my bus was on the main road and leaving now at 15:00; the time had changed! Excuse me? I was so lucky I arrived 45 min early, or I would have missed my bus for no reason! I RAN to the road and managed to board the bus at the last minute! It really departed after I got on. I was lucky, but this is actually a serious problem. The second issue is that I am a solo traveller; I specifically chose a bus with a single seat. I reserved seat 1A. When I arrived at the office, they also changed my seat to a two-seater in the last minute. These small (!) issues are annoying, but otherwise everything was great!
公共汽车 头等舱, Airbus, 2026年4月17日
R K
Rosie K
The instructions for the pick up point weren’t clear so we ended up going to the wrong place. The bus actually left at 2:45 instead of 2:15. The free water and biscuits were nice
公共汽车 Seater 35, Airbus, 2026年4月17日
J V
Julia V
Bus was super comfortable, the boarding service was excellent the driver was super responsible and we arrived on time.