2nd time that I use this company and both times the provided highly professional drivers and good clean cars. Always on time waiting to pick up. Even the 2nd time when the pickup point was hard to find. I truly appreciated the services.
For the 12go app.. Would be good to have a contact possibility via app or something to the transport company in case the driver can't find it or if the customer provided a wrong address.
Driver was on time. Meeting me at the airport in 5 minutes even though I was 45 minutes early. Perfect ride in comfortable can. He even called my AirBnb host to make sure my arrival at condo went well. A truly 5 star experience.
My bad, the comment below was for another company.
Saigon DMC driver was perfect, he arrived 30 min before to the meeting point, stopped whenever we wanted on the way, and we arrived on time (even earlier). Thank you
Almost new car in very good condition, spacious SUV (although we‘ve only booked a smaller car), very friendly and good driver, good contact with provider over WhatsApp - all in all an excellent experience
Although the driver did not speak English, he was very friendly and politely took us to our pre-specified destination. Fares are cheap, and I can rest assured knowing the fare in advance.
The pick-up was really sketchy as we had to walk several blocks to the car. It negates the idea of door-to-door service. There was plenty of room for pickup on the doorstep of the hotel. I was barely ambulatory which is why I wanted door-to-door service in the first place, otherwise I would've taken a sleeper bus. I feel I wasted money on a service I didn't receive. Driver was nice and professional otherwise.
Driver seemed friendly enough, but had a few stops where they delivered parcels on the way. Reason chose the car was for direct route, not go elsewhere along the way using our time. During drive driver turn down aircon as he said too noisy. Would not recommend
Punctual. Organized. Easy pick up with a sign at the airport. Easy drop off at the other end. Safe driving. Helped us with our luggage. Helpful. Professional.
Everything was very good, except the arrival time did not match with Ehe proposed time due to an always heavy traffic. This needs adjustment.
The driver was very punctual in the morning.
Our driver was spectacular kind and thoughtful driver. He spoke great Vietnamese and was able to use google translate if required. We didn't need his communication skills with non verbal cues was great.
Picked us up perfectly timed and was a little early and waited without any stress. He was great.
Dropped us off at the hotel in nha Trang as per my paste into the booking. As I booked an apartment rather the a hotel he was very careful to make sure I was at the right place as. It was perfect. He did a great relaxed job and considering the noise amdstress of that road as there is some road works I'd highly recommend getting this for 3 people. It was easy and well prepared car.
Driver was on time. Drove a little recklessly towards the end but there was more traffic too so hard to tell if it was his fault.
He did ask for money at the end too which I found a little weird and didn’t read anything about this on the website or other reviews.
Overall it was a good trip though and would use again for an airport transfer.
All together it was flawless. No delays. Tuan as an operator was always responsive, gave all info needed automatically. Kien drove us their. He was polite and super professional. Really wished I spoke Vietnamese as he seems like a really nice guy! We got REALLY bad weather going up to Sa Pa. Road became flooded like a river. Trees falling, stones and chairs rolling down…pretty bad. He kept calm, knew when to wait and when to go, always using google translator to communicate with us and keep us relaxed. His past experience as truck driver really showed.
Would love to work with Tuan and Kien again! 100% worth the money.
Clean private car
Helpful driver, safe journey
Nothing to complain about, Saigon DMC Travel was my good choice for the trip from Hue to Hoi An last week and will be my choice for the next time..
Driver arrived early and helped with heavy luggages. Very polite and offered us a break during the journey in which we declined, however he still cane back straight away. We wouldn't have minded if he needs a break.
We did a lot of research before going to Vietnam and Saigon dmc kept coming up as the transfer service to use between Saigon and Mui Ne. We used their cars twice in 10 days. From the first point of contact with Tuan to meeting the drivers on time and being expertly navigated through the hectic traffic and road conditions of Vietnam, both transfers were excellent. Very good experience and highly recommend this company for private car hire.
It was fine. The driver stopped at 2 hours of 4 for us to go to the toilet. No English at all, and was following a map that took him up a goat track that cars couldn’t drive on and we had to turn back. Wasted about 15 mins.
I have booked transportation twice with SaigonDMC. Once for a long trip from Vung Tau to Ho Chi Minh City and the second time from HCM city to the airport. For both times, I had an excellent service from the company which was very responsive via text messages to confirm the trips and provide information about the véhicules. Moreover, for both times, the drivers were waiting for us at the time chosen for the transport ensuring that we weren’t late for the next part of our journey. I highly recommend the service of this reliable company.
Driver was very kind and kept us informed. Even though he did not know much english, he used the translator to explain anything we needed.
He also stopped at places we asked him to.
At the end, we forgot one piece of luggage and only realized couple hours later. He must have realized by himself, dropped it to our hotel without making any fuss about it.
Overall highly recommend!