It was not the VIP limusine, that was promised. It was a sleeper bus.
รถบัส วีไอพี 9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 15 พ.ย. 2022
MP
Maja P
bus was clean and tidy, ride was fine but delayed for almost an hour. also we came to sapa instead at 00:35 at 2:10h... positive thing- operator asweared immediately when we asked where the bus is
We got a pdf file via email with coordinates to pick us up. We waited 2,5h overtime but the bus do not stay there. We had to communicate via WhatsApp, but this person needs to much time for answering and we thought we will miss our bus. At least the office send us a taxi (they only write they will send us a car) and we got the bus which was a ready on the way to sapa.
This was a really bad experience but not every night bus is like this. You should book the bus over hostel.
รถบัส วีไอพีนอน 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 8 มี.ค. 2024
JK
Justyna K
Seats were ok, a bit too short. The rest was terrible. On the Ha Giang-Sapa trip we stopped only once for the toilet... in the middle of a road, in the bushes! Meanwhile the guy in charge of the trip stopped about 7 times to pick up and deliver some packages he was making some extra money off of. At least half of these stops had an obviously visible toilet, and yet he and the driver refused to let any passenger leave the bus. The company was aware of the situation via Whatsapp, but did not comment.