The bus is well maintained and clean. The driver drove well during the entire trip. My additional suggestion would be first, it took me a while looking for the correct waiting area. At the ticket booth I was told to go gate 4 and turn right. I was looking for the bus and could not find it until one guy approached me and ask me what I am looking for. Then he pointed where to go even then it took me another 5 minutes to find as the staff are just pointing me instead of assisting me. Second, announcement to be made in English so we know how long the stop over would be as I was hesitant to go away of the bus as I did not know how long the stop over is.
รถบัส รถไฟนอน 44 Express, Viet Nam Travel Bus (Việt Nam Travel Bus), 7 ส.ค. 2023
Great bus! Sleeper beds were comfortable, despite being slightly small. The staff on the bus was super helpful, and would arrange timely stops on the way for toilets / food. My only criticism is in relation to the duration (the trip took slightly longer than usual), but otherwise, excellent service!
We started our trip in Ho Chi Minh with the plan of working north from there, every single step of the way Ouros Travel were there ready and waiting with any inquiry we had, we booked several trips through these guys and honestly can’t fault them in anyway, great communication, great drivers and vehicles, all extremely polite and friendly, exactly what any traveller would want to deal with! Not to mention very fair prices even on a 10 hour drive from Nah Trang to Da Nang! Have honestly never received better service anywhere in the world, I for one will only use Ouros whenever I’m in Vietnam! Thank you so much!
12Go didn't reserve a ticket, provide my phone number to the bus company (which they needed to look up my ticket), and didn't pay the company on time. Information about terminals and departure time was not made clear by 12Go and covid safety information provided by 12Go was not accurate. Thanh Buoi was good- but 12Go sucks.
The driver was weirdly touchy (another passenger complained about it too), the bus had to go into the garage halfway to get something checked/fixed, and (but maybe it is always like this) the bus was constantly making a low humming noise, which I can only assume was because the bus driver was not driving in the correct gear (too high) for its speed. Sometimes I would notice him shift gears and the sound go away.
รถบัส วีไอพี 21, Duc Duong Bus, 23 เม.ย. 2024
SV
Sophie V
Unreliable schedule, no one informing about the time of arrival of the bus. Put us at the end on an another bus, rude personal.
ViP Bus was actually a VIP bus (it's not uncommon that you book VIP amd get an old bus with tiny seats which would cost a fraction of the VIP). Unfortunately the driver honked even for vietnamese standards way too much (e.g. honking 4 times when one car on the other side of the street is driving normally) which didn't allow any of us to sleep. However, after telling and remining him he honked less. Other than that good driver and service, we arrived 30min before schedule.
Comfortable enough bus and journey with many stops for food and toilet breaks.
Punctuality an issue however. Set off 45 mins late and arrived nearly 3 hours late.
The Drive was okay but I’m not sure if it’s better than the normal bus. We started earlier so really go on time. The chairs were very confortable but really not adapted to tall people. We got there very quickly. However, there was music on the whole time which was annoying and the driver drove the passengers to their addresses so once we arrived we drove for one hour just letting people go. I would recommend to look at google maps upon arrival to go out with other passengers. I managed to go out at the perfect time for the sunrise on the lake which was nice !
