Driver was very nice and polite. He stopped for us about half way for a toilet break (basic and remote but to be expected). We were happy. He even dropped everyone to their hotels in Ha Giang and a nice surprise to arrive about 20 minutes earlier than scheduled. My one criticism is that unfortunately the seatbelts did not work.
รถบัส VIP 18 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 22 ธ.ค. 2022
The driver made many stops in the way without giving us a break to use the restroom or similar.
รถบัส VIP 9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 22 ต.ค. 2022
HJ
Hannah J
very very helpful and helped us throughout. We were messaging lee na and she was very nice and attentive
รถบัส วีไอพีนอน 34, Duc Duong Bus, 27 มี.ค. 2024
V
Veronika
The trip was completely fine: we left and arrived on time, stopped often enough for food and toilet breaks. Some seets were a bit broken, but all in all clean and comfortable!
รถบัส VIP16 Express, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 17 มี.ค. 2024
MS
Mikkel S
It came late and it Said on the website that the trip would take 5h 20m but it ended up taking closer to 6h 45m
รถบัส VIP 33 Sleeper , Grouptour (Công ty du lịch quốc tế Grouptour), 14 มี.ค. 2024
MF
Matthias F
Screens not working, nobody speaks english and we waited 50min without knowing whats going on.
รถบัส VIP16 Express, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 18 ธ.ค. 2023
R
Rosalyn
Great bus and service, staff was not really nice in the bus
Really comfortable and the driver stopped twice for toilet breaks. We arrived on time but I’m not sure if it was the same location as I viewed on 12Go. A good experience none the less.
The driver was driving very fast and honking constantly. This made the ride very uncomfortable. Despite having bought a ticket to Ha Giang center, we were dropped off at the bus stop 2-3 km south of the center. As a result, we still had to pay for a cab to Ha Giang. The excuse was that the police did not allow driving into town. However, we saw other tour buses entering the city without any problems. Rather, the bus operator seemed to us to cooperate with the cab drivers. Moreover, the driver was not polite, let alone helpful. We avoid Sapa Ethnic and Ket Doan Travel from now on and resolutely choose another operator such as Daiichi Group who put the comfort of travelers first.
รถบัส วีไอพี 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 9 พ.ย. 2023