2 stars for having a comfy and spacious enough bed allowing me to sleep and for sticking to the times as on the booking. The rest however I am not happy with.
Staff were smoking constantly, so the bus stank of smoke.
The bus stopped constantly with no communication at all to pick up packages etc which was completely fine. What wasn't okay was the fact our suitcases were constantly being rearranged and taken from storage and put on the street unattended so they could load whatever they were picking up. Made for a nervous few minutes waiting for the suitcases to be loaded back on.
Our suitcases ended up filthy and wet, stinking of a fishy smell. There are now black marks all over my grey suitcase.
Picking people up and letting them sit all in the aisles too was annoying, as I am tall and would have liked to be able to walk up and down the aisle to stretch my legs out. 10.5 hours in somewhat awkward positions wasn't fun.
Overall I would not book again. It was cheap yes, but the worrying about suitcases and then having them end up filthy, barely working wifi, bus stinking of smoke, no communication at all from any workers about stops (for toilet, food etc), and people in the aisles put me off. I know it isn't supposed to be a 5 star experience, but there are definitely ways to make it better for travellers.
Driver was very impatient - forcing bikes off the road and other cars to slam on their brakes with unnecessary overtakes. Someone came around and asked for each person's hostel address so we assumed we would get dropped at our hotels, but he seemed to just randomly decide when to throw the next person out. One girl tried to show him that her hotel was totally on the other side of the city, so he just grabbed her wrist and dragged her off the bus.
The driver was such a gentleman and acted polite throughout the journey. It was a great experience with him. He drove slowly while passing the mountain roads and it was amazing that we could see clouds floating around us. So happy!
Was supposed to leave at 10:45 we got a text to say don’t come until 11 because it’s delayed then when we got there at 11 they said it was delayed again by an hour and a half
รถตู้ รถตู้เล็ก, Viet Nam Travel Bus (Việt Nam Travel Bus), 12 มี.ค. 2024
AJ
Alice J
Almost fell asleep in the Mountains driving 20/km, very scary. Stopped for a minute and within a short amount of time he was driving like a madmen to reach within given time. With very dangerous overmaken thank god we didnt crash.
Had a really great experience. Received a WhatsApp the morning of our trip to inform us what time to get to the bus station and what time the bus was leaving which was half an hour early. Once we got there we waited and then got one of the nicest minivans I have ever sat in. It had comfy big seats, lots of leg room and even a massage setting in the chair. I’m not sure if every minivan is like that but we had a lovely experience.
