Vietnam Railway

Driver asked for surcharge said it was owed when it wasn’t ; then tried to reduce surcharge ; refused to pay as it was not payable

No hassle .. everything went well even though the train was delayed by 25 minutes ….

We loved it! Everyone was very friendly on our SE27.

Broke down- three hours became five… no announcement until hour later. Toilets overflowing filthy

Not clean, so much garbage on every seat and floor

Delays and not a very clean or nice Train

Train was fulli booked Have 3 unplaned Stops too let other trains passed .The planed Stop was in a smal town with absolut nothing to See .It start 14:30 and arived in Da Nang at 19:00 in the DARK. We passed the interresting Landscape in the DARK.You Pay the Double Price vor the Double time!!as a bus.

A fantastic and comfortable journey!

Perfect, and our seats were in the left side of the train as we hoped!

The train was very comfortable and the scenery was great - try to be on the left side of the train (views down the cliff face) and not right at the front or back (no overhead storage). We didn’t see an option to pick seats when booking , but we didn’t really look. Drinks and food are available for purchase. Overall a great experience.

Top

Train tickets didn’t get sent to me until

Other travelers smoking in side of the train... And then smelling after cigarettes in our compartment Terrible wakeup Musik ... However after playing for 20 minutes the same .I actually started to like it... Perfect ear worm Like the mandarin threes in front of toilets Loud and could not sleep well Let call it an experience... It down but have to be positive but a strong

I spend a good night. The train was calm. It however arrived more than 1 hour late at my arrival station. My cabin's door was broken so I could not close it completely : the risk was to stay stucked inside.

Train was lovely and spacious. Seats reclined and wasn’t too delayed getting into Nha Trang. It is a rather slow train, never exceeding 80km per hour, but we got to see parts of Vietnam we would never see had we travelled by air

The toilets are a little bit dirty

Nice view but not the most comfortable ride. Train left and arrived exactly on schedule

Train ride to Hue was great.

The train was unstable

Train ran on time. The staff keeps up bathroom supplies and offers snacks. Cleanliness could have been improved, but we would do it again. Every step was seamless.

and if you’ve never taken a train in Vietnam before, the entire process can be extremely confusing—from booking to actually traveling. When I booked, I didn’t fully understand the seating and cabin setup. I selected what was labeled as a first-class sleeper, but it ended up being a four-berth cabin, which felt more like a lower-class sleeper. There was no option to choose specific beds, and we were assigned the top bunks. With extra luggage and very limited storage space, I had no choice but to sleep with my luggage at my feet. The bed itself was already hard and uncomfortable, and this made it worse. There’s also no real dining area. You eat in your cabin, whether you want to or not, which I didn’t realize beforehand. Staff walk through the cabins opening doors to sell food, even if you’re sleeping. Communication was another major issue—the staff spoke no English, so it was stressful not knowing when our stop was coming up. You really have to pay close attention to station announcements and timing on your own. If I were to do this again, I would only book a four-berth sleeper for private use so the entire cabin is yours. Otherwise, it’s not a comfortable experience, especially with luggage. If you do decide to book, pack light and be prepared for very limited guidance and comfort. Overall, it’s functional transportation, but far from user-friendly for first-time or international travelers.

It was not possible to store luggage above the seats due to the amount of luggage.

Crowded train

Difficult to make payment. First you denied then you accepted payment via Wise card.

The carriage was dirty, and the people made a lot of noise and it was almost impossible to get any sleep. We were delayed by 1 hour and 20 minutes. Definitely not worth the money for the lack of comfort and punctuality, better go by bus it's also cheaper.

The sleepers cabins are comfortable and the railway personnel very kind and helpful. We had a great rest during the night and could take fully advantage of the next day!

123go Website did not give me option for the 1at class, I had to pay for it again at the station to get it.

Very nice

The experience was terrible. From used stained sheets after 3hour delay on the train without any previous notice to putting us in second class when we booked first class. It was just a a horrible experience.

Noisy

Actual ticked from Vietnam Railways was submitted 3 days before departure. Print version is not required during boarding. This is actually berth (instead of seat).

I thought I had booked a private 2 berth first class sleeper compartment. When I boarded the train I was shown to the correct coach Number (8) and the seats numbers on my tickets (1 &2) but it was a 4 berth couchette. I tried explained to the train attendant, he just shrugged and pointed to the ticket. Not what I expected. Then at 06:00 the train attendant came and told us we all had to get off and join a fleet of buses because of flooding. We had to scramble to get all our bags etc together as we were being rushed by the train staff. We then had a 4 hour journey with no stops no water until rejoining another train further along the line. From what was being discussed it appeared this was preplanned. Had I been informed earlier I would have opted to fly instead. I honestly feel let down, which is a shame as I have had good service with your company in the past.

This was our first train experience in Vietnam. We had a first class, 4 bunk cabin, and thankfully only 2 passengers. The bunks were a bit hard, with a pillow and thin blanket. The train was slow and stopped 2 hours in to our journey due to severe weather. We decided to abort the journey at that point and headed to the nearest airport.

Cancelled our trip due to flooding in Hue

A lovely scenic ride through real Vietnamese countryside and coastline. Highly recommend

1 hour delay, had to sit on a used bed sheet even if just for 3 hours. Cleanliness is what it is, but that was expected.

Free pick up from hostel was nice. The first leg was with a mini-van however was packed with locals, so no personal space or comfort. The transition with tuktuk in Phnom Penn was very well organised. Second leg was with comfortable touring car bus, no wifi.

Reliable and easy to use.

On the whole bus journey and service was very good. Down side - There was no water in toilet on the bus. Hygiene needs to be sorted.

The train left on time. The onboard entertainment and services were excellent. Very comfortable journey.

On time departure/arrival Seats are comfortable and have a power socket Plenty of food and drinks available Toilets were clean

Train was on time, quite comfortable trip with beautiful views. I had luck and received my seat (by coincidence) to the left hand side next to the window. Best place to enjoy the panorama. Once at the station, you don’t need to exchange your ticket, you should directly go to the waiting room assigned to your train. (When purchasing the ticket, the platform showed that I would receive it x days before the trip, this didn’t happen, but I received it still on time.)

On pictures train is looking very nice- on reality cleanliness was not so good,, restaurant was not working,air conditioner was not possible to adjust as I want

4 bed 1st class cabin certainly not luxurious but acceptable. Basic facilities. Toilet old but cleaned regularly. Regular food sellers. Hot and cold water available. Bed linen reused between passengers earlier on route. Arrived 4 hours earlier than timetable. Rocky journey, difficult to sleep. Polite and considerate fellow cabin mates.

Train from Hanoi to Ho Chi Minh City

I booked and paid for a two berth, bottom bunk cabin. I ended in a four berth top bunk. There were cockroaches crawling in the walls, the bedding was most definitely not laundered. Not great.

We got the top bedsleeper , which is just ok have a European companion which he is too tall or just fit in so far

After waiting for more than one hour in the pick up place, they sent a car to take us to another pick up place where we waited another 30’. We should have arrived to destination at 11:00 and we acually arrived 2 hours later. Furthermore, the stalls in the sleepbus where very tight and the staff treated us pretty much like animals and not customers.

A complete disappointment, going first class, with some dirty and very uncomfortable beds and clothes where others have already slept! Furthermore, the air conditioning was extremely cold and could not be adjusted or turned off! Very dirty bathrooms! If you have to travel, I suggest choosing the BUS trip, much more comfortable and pleasant.

It was great to travel by vietnam rail, everything went smoothly