Very punctual and there is a waiting room with AC at Shibuya Mark City 5th Floor. QR Code and Boarding all went smoothly but one should consider due to Traffic 2 Hours turned out to be 3 Hours and 3 Hours from Fuji to Shibuya Took were 4 Hours in the end. So I recommend an early Bus, 6:05 am is hard but worth it (but consider Metro Starts at 5 am , so we needed to take a cab). Money definitely worth it for this experience.
公共汽车 Intercity, Tokyu Transit XTKT, 2026年8月10日
E C
Estefania C
The bus ride was quiet and smooth
公共汽车 Intercity, Tokyu Transit XTKT, 2026年6月19日
D L
Douglas L
Efficient, easy, comfortable, clean
公共汽车 Intercity, Tokyu Transit XTKT, 2026年5月25日
M P
Monica P
Perfect trip,on time and comfortable
公共汽车 Intercity, Tokyu Transit XTKT, 2026年3月11日
D P
Damien P
Good global experience.
Just be aware of potential delays for your arrival time. We went by bus from Tokyo to Fujikawaguchiko and we faced 40 min extra time.
公共汽车 Intercity, Tokyu Transit XTKT, 2025年11月16日
W B
Wouter B
Near Shibayama heavy traffic, caused delay. Driver did It Ok.
公共汽车 Intercity, Tokyu Transit XTKT, 2025年11月6日
V M
Vid M
Ride was suposed to be 2hours and 30 min but it was 3hours
公共汽车 Intercity, Tokyu Transit XTKT, 2025年9月7日
W M
Wong M
It took 4 hours to arrive shibiya is unacceptable . The original time from 3:20pm to 6:10pm , but finally arrived around 7:32pm
公共汽车 Intercity, Tokyu Transit XTKT, 2025年8月18日
T U
Tracey U
Easy to book, seats allocated, tickets received when advised they would. Reminder sent which was great. No issues getting on and seated. Smooth journey, no issues. Highly recommend
公共汽车 Intercity, Tokyu Transit XTKT, 2025年7月18日
S P
Sarah P
Very easy to find the right bus at kawaguchiko station. We left on time and arrived on time at Shibuya.
WiFi was great to check out videos / podcast during the trip.
公共汽车 Intercity, Tokyu Transit XTKT, 2025年5月14日
S P
Sarah P
We left on time from the station. You need to get to the 5th floor of the building to get to bus.
I’m removing a star because we were 40min late at arrival at kawaguchiko, and since we were placed at 01 on the bus, we had the bus’s heater right under us which made the trip super hot and not very confortable if you’re trying to sleep.
Otherwise, great views of Japan.
公共汽车 Intercity, Tokyu Transit XTKT, 2025年5月14日
A W
Anastasia W
Nearly impossible to find the departures location though. Instructions need to be improved
公共汽车 Intercity, Tokyu Transit XTKT, 2025年3月10日
A N
adriana N
The service was good, but it was really difficult to find the bus stop. To help those who are going to get the bus: The Excel hotel is inside the Shibuya Market. So, you have to get the elevator to the 5th floor, cross the hotel then you get to the bus stop (its kind of outside the hotel garage).
公共汽车 Intercity, Tokyu Transit XTKT, 2025年2月28日
C C
Cassandra C
It was a great experience but it was hard to find the bus stop. We wouldn't have made it if we haven't asked the people around.