The operator was OK. they gave me message one day before by email and whatapp which was great. however, they told me a lie that the bus departure time was changed so come earlier, 8:00am. however, it has not changed. so, I had to wait more than 1 hour in the coach and waited local people got on. I talked with other foreigner passengers and they also received same info. I complained them by whatapp they said they wanted to passenger be on time. I don't understand their logic. the bus departed late and arrived late more than 1hour.
公共汽车 卧铺 40, The Anh, 2026年9月3日
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Laurent N
I wanted to go from Hanoï to Yên Bài, and
公共汽车 卧铺 40, The Anh, 2026年7月1日
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Natalia F
Hanoi - Mu cang Chai. Bus left almost an hour left. In one of the toilet breaks the bus almost leaves me behind, luckily my husband was in the bus and told the driver to wait for me. There wasn't a proper lunch stop, the ride was supposed to last 6h, it took almost 10h. The seats were okay-ish, I'm 1.74, i couldn't fill stretch.