Sarwonadhi Trans

非常舒适。车上没有蟑螂。工作人员非常热情，给我们水和一些零食。我们的腿有足够的空间。车开得有点崎岖，但我不指望它会很平稳。我还在车上丢了一件东西，他们找到了，两天后我就可以取回。他们的服务真的很亲切，很有帮助。他们还会给你发 Whatsapp，这是很好的服务。

乍一看，巴士很干净，但打开车灯，我们看到了很多蟑螂。到达酒店后，我们看到一只蟑螂从我们的包里钻了出来。 我们没有在确认函上填写正确的地址，所以差点错过了巴士。

很棒的旅行。工作人员态度很好，巴士也很舒适，还有免费的点心和水。不足之处：我们晚到了 1 小时，厕所很脏，车内有很多蟑螂......

1. 巴士晚点 2. 司机帮忙提行李 3. 全程播放音乐 4. 司机鲁莽驾驶。 他在亲吻其他汽车、卡车和摩托车的尾部 5. 5. 提供小吃、水、毯子和枕头 6. 6. 没有上厕所的通知 7. 有人在车上吸烟 8. 几乎没人戴口罩 9. 没有宣布整辆巴士穿过渡口。我以为这是客运渡轮，而不是货运渡轮 10. 允许一名乞讨者在轮渡上唱歌 12. 座位舒适 13. 旅行时间比宣传的多了 2 个小时 14. 14. 没有报站。如果你在 Banyuwangi 下了车，那么你就得在巴士离开渡口之前下车。但由于没有任何通知，所以没有人知道。

The six hour journey took twice as long

Really hard time finding the location, wasn’t written on the PDF. Hopefully I found it on someone else’s comment. Was late to pick up point and even more late to drop off point. Didn’t stop at our drop off point. Hopefully I was checking the road and went to tell them. I saw 5 cockroaches.

9am bus from Denpasar to Banyuwangi (Ketapang harbour). Left on time, provided snacks, water, and a fried chicken and rice box. All ran smoothly but did arrive later than stated. Arrived 2.15pm Java time.

It left pretty much on time at 9am, but theres no way it can get to surabaya by 7:30pm even with the time difference. I had my doubts (and i was right) i got to the redbus station around 9pm. The bus goes on the ferry which is convenient -- they also gave snacks and meals.

the bus was delayed an hour and a half

Bus was 2 hours late and no communication at all alltough the buscompany has my WhatsApp number. I had to insist on getting the information : the reason for the delay was the tide that made it impossible for the ferry to enter the harbour. No sorry or even eye contact with the driver or his colleague on entering the bus. Not very well coming... And in my opinion the driver took quite a few risks when overtaking cars on the road.

We didn’t receive the address of the station after booking. On the day of the trip we went to the place that google maps showed under the station’s name just to be told that the bus doesn’t leave from there and we have to go to another station that was more than 30 minutes by taxi away from where we were. Thank god we came an hour before departure. So we were rushing to the other station not even sure if the information was correct as it had a different name from what we had booked. Paying for a taxi for the second time now. When we arrived the staff told us that our bus left from there so we were relieved. But at departure time it still wasn’t there. After getting a bit worried we asked again and found out that it leaves two hours after the time we booked. And throughout the journey the delay got even more so we had to change our trip plans completely arriving way too late at our destination. Very unorganised process and waste of money as we had to pay for taxi twice just because of lack of information.

The journey from Banyuwangi to Surabaya. The pick up location was the Indomart opposite ketapang harbour (this wasn’t clear on our ticket). However everyone was super helpful. We made 1 long lunch stop the entire journey. 8/10

We saw some cockeroaches. The bus had enough space and we liked to have some food and napkins. During the night the operators opened the lights many times while we were sleeping, and they sometime stopped the bus without offering us to get out. The toilets smelled awful.

It was okay, the seats were comfortable, but it didn‘t smell well because the door to the toilet couldn‘t get closed and we were 3hours late

It was in 1,5 hours late.

All Perfect