Reservations are not reliable. If the bus operator decides not to operate, than you have to switch to a new plan.
Travel plans are hard to make under these conditions.
公共汽车 Executive, Sanwa Tours, 2026年8月13日
E S
Emma S
We arrived 2 hours later then expected. We missed our hotel check in time because of this.
公共汽车 Executive, Sanwa Tours, 2026年8月10日
S D
Stephane D
Nice trip from Mersing to Kuala Lumpur including 2 stops. Clean and confortable bus. Driver helpful and nice.
公共汽车 Executive, Sanwa Tours, 2026年8月2日
F H
Frank H
No traffic and a lot later at time of destination the 12 Asia predicted.
公共汽车 Executive, Sanwa Tours, 2026年7月26日
G M
Gladys M
The trip was delayed, it took 3 h more than announced. The guide stopped for personal stuff twice without explanation. He didn’t explain neither clearly what to do in the border, in the stops..,
公共汽车 快速, Sanwa Tours, 2026年7月22日
L L
Laura L
Our original bus was cancelled. Thankfully we able to convince another bus to take us. There was no message informing us of the cancellation, no one at any counter.
公共汽车 快速, Sanwa Tours, 2026年6月4日
G S
Glen S
The bus terminal was SCARY—huge and confusing! But they had people who helped us lost souls… and I finally found my bus … the departure gate was crowded and my bus nearly left without me!!
公共汽车 快速, Sanwa Tours, 2026年1月18日
A C
Axel C
The driver was driving very very fast it was impossible to relax and sleep
Thanks
公共汽车 快速, Sanwa Tours, 2025年10月2日
S L
Sabrina L
No A/C during the trip.
And the bus announced at 5:30 pm at KL and we arrived at 7:00. We missed our important meeting.
So very bad experience.
公共汽车 快速, Sanwa Tours, 2025年9月15日
Z
Zoé
The bus came like last time too late. The trip lasted much longer than 5 hours. Don't know why it's called 'Express'. Last time 7 hours, this time 6,5 hours. One stop for the toilet, I had to ask for a second one.
公共汽车 快速, Sanwa Tours, 2025年9月10日
M G
MARTA G
The bus arrived 1,5 hours late to our destination.
公共汽车 快速, Sanwa Tours, 2025年9月10日
A Z
Andreas Z
The busdriver was talking to his friends on a video call while driving very loud and pushy. Unfortunately he did that for the whole trip.
公共汽车 快速, Sanwa Tours, 2025年9月3日
S R
Sophie R
Very confortable the only pain point is the usb socket doesn’t work. We use another one for someone else
公共汽车 快速, Sanwa Tours, 2025年8月26日
J M
Julen M
The bus was not on time because the driver and his partner needed to stop to have lunch at 12:00 a.m. We were stopped 30 mins and the bus arrived so late. Moreover, the bus so old and unconfortable. Too cold inside (everywhere in Malaysia).
公共汽车 快速, Sanwa Tours, 2025年8月15日
J P
James P
Comfortable enjoying
公共汽车 快速, Sanwa Tours, 2025年8月7日
A T
Agnieszka T
Very good and comfortable bus, arriving on time
公共汽车 快速, Sanwa Tours, 2025年8月3日
D S
Danielle S
We left in time, nice bus with excellent chairs and enough stops for drinks, snacks and toilet
公共汽车 快速, Sanwa Tours, 2025年6月30日
M Z
Markus Z
The bus driver seemed to be experienced but did not provide any information in English.
We reached our destination on time.
公共汽车 快速, Sanwa Tours, 2025年6月4日
A A
Antonella A
Puntuale,comodo forse però l’autista andava troppo forte , spesso andava contromano ,parlava al telefono spesso ed ha sbagliato strada 2 volte, ma comunque siamo arrivati ! In fondo non ci sono alternative quindi consiglio
公共汽车 快速, Sanwa Tours, 2025年2月26日
S N
SYAHRULL N
Smooth transportation travel and servis.
Excellent driver behavior. 5 star given.
公共汽车 快速, Sanwa Tours, 2024年10月21日
A P
Alain P
The véhicule brake was not correctly fixed. We waited for a mechanic to repair. Fortunately for us it did not delay the rest of our trip.
公共汽车 快速, Sanwa Tours, 2024年8月18日
S R
Saurav R
Journey took almost 7 hours which I felt was too long, as I had another bus to catch.
公共汽车 快速, Sanwa Tours, 2024年7月16日
G D
Gabriel D
No aconditioned air in a half off the bus.
公共汽车 快速, Sanwa Tours, 2023年10月6日
A K
Anna K
It was too cold in the bus. Other than that great!