Jurong East Venture Ave No 5 Bus Bay加影Ayer Keroh TollHotel BossJalan Besar MRT Exit ANu Sentral Shopping Mall Bus Stop芙蓉1号汽车站Ang Mo Kio Ave 8富都车站Tuas Checkpoint Second LinkPeringgit Lotus黄金大厦Sungai Besi Toll PlazaBrinchang成功时代广场Cameron Highlands Resort黄金大厦Kitchener RoadBugis MRT Exit D小印度拱廊LaLaport仁爱医院士古来Taman Seri Puteri 车站Jurong EastFarrer Park MRT古来巴士总站劳明达吐司工坊Kovan MRT Exit C马六甲惠胜酒店文礼吉隆坡TBS沙阿南丹那拉打拉庆巴士总站Tampoi柔佛再也花园JB Sri Putri北海Estadia Hotel Malacca马六甲中央车站Choa Chu Kang Bus Bay 3Copthorne Hotel Cameron巴西古当吉隆坡中央车站大使路车站怡保阿曼再也新山中央车站Harbour FrontAncasa Hotel金马伦高原劳明达地铁站皇后花园巴生中央车站Kuala LumpurMalacca新山Pasir GudangSingapore
A lot of confusion about the checkpoint process and luggage.
公共汽车 VIP舱, Qistna Express, 2026年9月4日
P B
PIA B
all of our buses were delayed, in the customs of malasia we had to wait for like an hour... but the bus was very confortable, last driver was kinda mean.
公共汽车 VIP舱, Qistna Express, 2026年9月1日
J D
Jader D
The bust from Singapore to KL was on timed the information to so the clearance in the customs was given and it was pretty fast, but it took 7 hours to arrive. I guess this is the average time, not 4.
公共汽车 VIP舱, Qistna Express, 2026年8月26日
G E
Gildina E
Very good whatsapp hotline service
公共汽车 快速, Qistna Express, 2026年8月12日
Y J
Yu J
Bus was late for one hour for pick-up and arrival time is not accurate, arrived 4 hours later. Need to change bus at Malaysia customs.
公共汽车 VIP舱, Qistna Express, 2026年8月9日
S F
SANCHERIE F
The ride was so smooth.
公共汽车 VIP舱, Qistna Express, 2026年8月3日
D D
Daniella D
The bus pick up was an hour late and then arrival should of been 6pm and we arrived at our destination at 10pm
公共汽车 VIP舱, Qistna Express, 2026年8月2日
J H
Joachim H
The Singapore bus made several stops in Singapore and was 1h late at the border.
There is a bus change at the border, the seat reservation is for the malaysia bus.
There was only 1 stop in Malaysia, so use the border toilets too. The total travel time was 8h and the bus didn't go to Kuala sentral as booked! The driver said, he can't stop there.
公共汽车 VIP舱, Qistna Express, 2026年7月29日
A S
Austin S
Delay. Slight late on timing cause the whole trip delay
公共汽车 VIP舱, Qistna Express, 2026年7月19日
K C
Khaled C
It was good, though bus was delayed. Journey was comfortable, with a break. But driver should say more about the transfer process at the check post.
公共汽车 VIP舱, Qistna Express, 2026年6月28日
M B
Matteo B
From Sìngapore to Kuala Lumpur. 1 hours longer than expected for passport control at border. We recommend allowing an extra hour for the journey. Otherwise, everything is fine.
公共汽车 VIP舱, Qistna Express, 2026年6月16日
E D
Elise D
We specifically chose this bus because it was advertised as arriving at KL Sentral.
Unfortunately, the experience was very disappointing. The journey ended up being more than three hours behind schedule. While delays can happen, what was most frustrating was that the bus did not even stop at KL Sentral. Instead, passengers were dropped off about 15 minutes away and left to find their own way to the booked destination.
The reason given was a festival in Kuala Lumpur. However, this was clearly known in advance and passengers should have been informed before departure.
The advertised travel time also seems unrealistic compared to the actual duration of the trip, even without big traffic jams. So keep this in mind when planning your travels.
Overall, poor communication, a significant delay, and failure to deliver the booked drop-off location made this a disappointing experience. I would not choose this service again.
公共汽车 VIP舱, Qistna Express, 2026年6月1日
L L
Laura L
The bus was old and about to break down. At the start point there was not enough information of where to go or which bus it was.
公共汽车 VIP舱, Qistna Express, 2026年5月25日
G W
Gilles W
Bus was 25min late to depart, arrival 2h30 later than scheduled.
Random stop on the side of the highway in Malaysia to board 10 passengers.
公共汽车 VIP舱, Qistna Express, 2026年5月18日
S K
Suleman K
It's great but at the driver should be bit more polite to the passengers
公共汽车 VIP舱, Qistna Express, 2026年4月30日
J D
Jerry D
Easy to find pick up spot and in city centre
But the should be usb on the bus
Don't write that the journey takes 5hours when it takes 8 hours 😠 don't blame circumstances that you can't control, there were no traffic jam or others delays until the last hour, should have taken the flight instead ✈️
公共汽车 VIP舱, Qistna Express, 2026年4月20日
M F
Max F
The travelling time was supposed to be 5 Hours and 8 minutes. We took 10 hours to arrive which is double the amount. If you look on google maps and check the route, you can see it is impossible to go to Kuala Lumpur in 5 hours 8 minutes...Of course we didnt check beforegand because you stated a time amd we trust you. My partner gets travel sick when in buses longer then 6-7 hours. This is why we where so happy about the bus. In the end we arrived at 19.00 instead of 14.00 and my girlfriend felt completely sick and had to throw up. And no - this is not due to traffic or any stops...I checked google maps times and It is physically impossible to arrive within your estimated arrival time from Singapore to KL...I am asking for a partial refund as double the amount of travelling time without any heavy traffic jams is really not okay. You need to change the travel time on the bus from SG to KL...
公共汽车 VIP舱, Qistna Express, 2026年3月29日
B B
Baden B
The driver did not know how to drive the bus, grinding all the gears, going too fast over rough road causing an uncomfortable journey. The bus broke down and we had to be transferred to a second bus! The driver stopped at random places with no explanation at all. We arrive in KL 10.5 hours after departure!
公共汽车 VIP舱, Qistna Express, 2026年3月27日
E B
Elisa B
The bus was comfortable but quite dirty. The driver kept burping. We arrived almost two hours late.
公共汽车 VIP舱, Qistna Express, 2026年2月22日
F G
Felix G
We arrived a little later, but both drivers were very friendly and waited for the latecomers. The first bus was a bit older, the second was quite new and comfortable.
公共汽车 VIP舱, Qistna Express, 2026年2月22日
B P
Brooke P
Bus was cancelled and rescheduled for 3 hours later. Bus showed up 45 minutes late. Operated was rude and unhelpful. Bus was very cold.
公共汽车 VIP舱, Qistna Express, 2026年2月18日
洋
洋治山中
The bus drop off me different place.
公共汽车 VIP舱, Qistna Express, 2026年2月8日
A T
Alan T
The bus left an hour later than advertised.
公共汽车 VIP舱, Qistna Express, 2026年1月17日
G B
Gladwyn B
The bus journey from the Malaysia checkpoint to Malacca was comfortable and smooth. However, the bus from Bugis MRT to the checkpoint did not have the same comfortable seats.
The staff throughout the journey were polite, informative, and friendly, which was appreciated.
As a tourist with limited local knowledge, it was quite shocking to be dropped off in Malacca on a motorway with no access to taxi services or safe onward transport. This made the arrival stressful and unsafe.
Please consider arranging drop-offs at safer, more accessible locations. For anyone booking this service, please be aware of this situation in advance.
公共汽车 VIP舱, Qistna Express, 2026年1月16日
M P
Michael P
At the boarder the driver left 5 passengers behind in Singapore causing us to wait in Malaysia, bus was old, dirty, and tired with the most uncomfortable seats……..arrived hours late