The driver pushed us to our beds like he was in a hurry, in a bad way. The bed is not flat and it was really uncomfortable. The driving style was the worst we have ever seen, because of the speed and the turns. Also, the driver was honking the whole trip. So, all that made it was impossible to sleep (in a sleeping bus). Moreover, we arrived 3 hours earlier than expected, so imagine the speed and it means, as well, 3 hour less of sleeping.
公共汽车 Single Cabin, Group Bus, 2026年8月21日
H R
Hannah R
We were picked up by S Trips from our hostel and taken to the main bus. The cabins were clean and comfortable with water provided. Journey from Hanoi to Sapa went well with 2 stops along the way. Would recommend.
公共汽车 Single Cabin, Group Bus, 2026年8月20日
D V
David V
Bus was dirty and smelly - I would not choose this bus company again in the future
公共汽车 Double cabin, Group Bus, 2026年3月15日
G S
Gunasunthare S
The bus ride was fine and on time. However upon reaching Hanoi, the driver didn’t direct us to the shuttle van provided. I was misled by a metered taxi which costed me 100k for a 5 mins ride.
公共汽车 Single Cabin, Group Bus, 2026年2月6日
A P
Aleksandra P
The best bus I’ve taken in Vietnam, very comfortable and spacious.
公共汽车 Single Cabin, Group Bus, 2026年1月20日
S I
Sho I
The 3 USB sockets are all broken so I couldn't charge my phone on my 6 hour ride to Hanoi.
公共汽车 Single Cabin, Group Bus, 2025年11月2日
E W
Erika W
The bus was very clean and comfortable. It made several stops before reaching Hanoi city, except for rest stops. I wish it would arrive as early as possible.
公共汽车 Single Cabin, Group Bus, 2025年11月2日
S K
Supida K
Pick up and arrival are on time. The driver is nice and confirm beforehand. Booked 3 cabin but one cabin did not have safety belt. The upper sleeper cabin is a bit shaky especially when the road is not smooth so you can't get good sleep.
公共汽车 Single Cabin, Group Bus, 2025年11月1日
J B
Jaycee B
The whole team was professional and on time. But if there’s anything that would be good in the future is hopefully the passenger would get to choose the cabin he or she prefers.
公共汽车 Single Cabin, Group Bus, 2025年9月20日
Z E
Zico E
The bus was very clean and modern. The only problem is the operator didn't show us how to adjust the bed/seat or operate the screen
公共汽车 Single Cabin, Group Bus, 2025年9月17日
M J
Mona J
Was a relaxing quick ride with bathroom breaks
公共汽车 Single Cabin, Group Bus, 2025年9月12日
M L
Martin L
The bus had one hour delay
公共汽车 Single Cabin, Group Bus, 2025年8月28日
M D
Martijn D
Bus was ok. No toilet. Driver was not very friendly. Toilets on the stops were to be paid but dirty.
公共汽车 Single Cabin, Group Bus, 2025年8月21日
E H
Eleanor H
For backpackers - great bus, comfy, on time, easy meeting location and decent drop off to the old quarter in hanoi
公共汽车 Single Cabin, Group Bus, 2025年7月29日
J G
James G
Switch buses and left for hours waiting to get to hoy Ann, bus was overbooked, nails poking out of seats, rude staff
公共汽车 Single Cabin, Group Bus, 2025年7月22日
I R
Imanuel R
We booked for 4 double, but only receive 3 single cabin. Got refund for only 200000VND
公共汽车 Double cabin, Group Bus, 2025年7月13日
D
Danilo
The driver was driving to fast, you jump and down and move side by side all the way. If you are taller than 1.60 m you are to big for this kind of buses.
公共汽车 Single Cabin, Group Bus, 2025年7月11日
O V
Oliver V
I am to tall for a cabin. I am missing toilet on this type of bus.
公共汽车 Single Cabin, Group Bus, 2025年7月9日
M D
Mayflor D
Wonderful experience! I use klook to book several time and they are suddenly out of sleeper bus for next day's schedule and found 12go Asia! The bus operator who catered us was friendly, the business cabin is superb! It was one of the best bus journey we ever had!
公共汽车 Single Cabin, Group Bus, 2025年6月6日
R W
Robert W
By far the Best Coach journey I have had in SE Asia!!! Great Driver. Great Communications. 2 stops and Comfy seats. A really smooth ride!!!
公共汽车 Single Cabin, Group Bus, 2025年6月3日
S M
Susanne M
Bus was in time, stopped 2 for a Break and was perfectly on time in Hanoi. Clean bus, nice bed.
公共汽车 Single Cabin, Group Bus, 2025年5月25日
A L
Anthonius L
Bus was okay apart from the long stopover in pitstops which is a waste of time.
公共汽车 Single Cabin, Group Bus, 2025年4月26日
E D
Elodie D
Bus was very comfortable, driver was nice. Yes the driving was abrupt but it is kind of inevitable since the route is complicated. You just have to get used to it.
We had a free bottle of water and a blanket was available. Careful, food was not allowed.