Golden Queen Fast Boat

换码头了！我 15 分钟的旅行时间变成了 2 小时，不得不在早上 5:30 起床。

我们坐在甲板上睡着了！乘车非常舒适，办理登机手续也很方便。不过，工作人员对所有客人都有点粗鲁。在与 Maruti 集团有过不愉快的经历之后，我一定要向大家推荐 Golden Queen！！"！

虽然空调开着，但室内温度还是有点高。除此之外，没有其他抱怨！

Goldeb 女王没有提出任何问题和建议就改变了路线。我们没有去 Seragan 海湾，而是来到了 Padang 海湾。

船上有一股浓烈的汽油味。但空调还能用。 虽然一切正常，但我们在印尼的体验比在金皇后号上更好。

我已经在巴厘岛的几家公司乘过船，Golden Queen 的船是最好的，船员也非常棒。

船晚点了 1 个多小时才开，也没人告诉我们什么时候能上船。从逻辑上讲，我们到达目的地的时间晚了 1 个小时。我之所以不只给一颗星，是因为他们让我们上了船顶，而且一路上他们都在用音乐和卖啤酒来娱乐旅行。

我们非常害怕港口，因为巴东拜有很多骗子，去年我们在那里有过一次非常非常糟糕和粗鲁的经历。但从巴东拜出发的行程组织得很好。金皇后号有空调，而且很准时。虽然有点汽油的味道。但总的来说，吉利丁岛之旅还是不错的。

舒适的座椅、空调和通向车顶的座椅和饮料。

遗憾的是，这并不是最好的体验。我们出发晚了一个多小时（但考虑到对海况的依赖性，这也是意料之中的），但我尤其不喜欢那艘船，它非常老旧，在波涛汹涌的海面上感觉并不安全。

正式起飞时间比我们在 12go Asia 预订的时间晚了半小时。实际上出发时间晚了一个多小时。在办理登机手续时，我们不在他们的名单上，所以他们花了 15 分钟才把我们加进去。船停在海中央，发动机停了五分钟。到达时间是下午 6 点，而不是 3 点 30 分。不过船很宽敞，空调也不错。

工作人员自始至终都很热心。船准时从班沙码头出发前往巴东白，一路上都很顺利。我们可以坐在船顶晒太阳，工作人员还出售啤酒和饮料。虽然有5分钟左右的海浪和颠簸，但除此之外，船航行得非常平稳。

总的来说，这次旅行物有所值。Golden Queen 的工作人员很好地告诉您该去哪里，并告诉我们在哪里支付船票中不包括的港口费。一切都很准时，甚至提前 15 分钟到达 Bangsal 码头。船上没有空调，所以有点热。船上坐满了人，但座位很大，所以没有问题。

这是一次很棒的旅程！工作人员很友好，乐于助人，船长也很冷淡。船上有足够的空间。工作人员确保每个人都很开心，玩得很尽兴。值得推荐！

车内没有足够的座位供所有乘客使用，因此在车外的阳光下有一些 "座位"。幸好那天没有下雨。

服务很差，对待我们就像对待猫一样。从 Gili Air 到 Gili Meno 没有正确的价格。

足够好！ 很多快艇公司的标准似乎都很低。 但我觉得 Golden Queen 还不错。海面很平静，所以这很有帮助。 船很及时，也足够舒适。 空调一直在开，但并不是很冷，主要是让船舱不至于太热。 人们可以坐在上面，这有助于将人们分散开，使船舱不会感觉过于拥挤。 有些人对额外的 10,000k 港务费感到不满（太便宜了，我无法想象会为此感到不满）。 不过，交税的事就有点说不清楚了。 在金皇后报到处，一位金皇后员工让我们跟着他去码头，然后转过身来问 "你们有港口费的收据吗？ 大家都说 "没有"，"那是什么，我只是跟着你来的"。 然后他指了一个方向，让大家去交费。 这让每个人都觉得自己又蠢又糊涂。 所以，这部分是过程中的一个小失误，很容易就能解决。 唯一让人不满的是船舱里的汽油味，不过船开动后就好闻多了。 也许可以把空调温度调低一点。

总而言之，这是一次非常好的旅行，员工非常友好和乐于助人。

没有从 Senggigi 出发，而是从 Bangsal 出发，因此需要与 Friendly 司机一起乘车前往。汽车旅行太糟糕了。嘈杂的低质量音乐使所有乘客的耳朵都受到了伤害。我们要求工作人员把音量调小一点，他们傲慢地回答说这不是睡觉的船，然后继续抽他们的香烟。我建议您乘坐 Gili Getaway 的游船。他们友好、平静、座位舒适，到达前还会提供冷水和亚麻冷毛巾。金皇后号（Golden Queen）为醉酒的年轻游客提供的服务更好。

原定从森吉吉码头出发，但金皇后游艇的工作人员发短信通知我们，出发地点已改为班沙港，并提供从酒店出发的免费接送服务。 到达巴东白港后，我们和两个来自德国的人一起乘坐面包车前往各自的下车地点（酒店）。我们的车票上清楚地写着免费接送我们到酒店，但司机坚持要收我们 10 万印尼盾才能把我们送到酒店。我们拒绝了，最后他把我们送到了乌布市中心。

Different people book different hours but the driver said us to meet in between so it was easier for him

We bought a ticket through 12go on the Golden Queen Fast Ferry from Gili Trawangan to Bangsal Pier. When we got to the Golden Queen ticket booth to check in we were told by the Golden Queen employees that there is a North Lombok Regency Government mandating local transfer rule saying that tourists can't depart from Gili Trawangan to Bangsal Harbor on fast boats but must instead take the public ferry. They said 12go shouldn't be selling these tickets from Gili Trawangan to Bangsal on their ferry (or any other non-public ferry). We were not allowed to board and had to take the public ferry instead. The Golden Queen employees also told us that 12go had charged us the much higher price of a ticket from Padang Bai to Bangsal, rather than the cost of a much shorter Bangsal to Gili T trip. A big waste of everyone's time, and we still don't know if 12go will be refunding our money (they say there policy is no refunds, but they are looking into it). If you see any tickets being sold by 12go for ferries from Gili T to Bangsal--DON'T BUY THEM! You'll have to take the public ferry anyway, so just start there.

The boat was rocking quite a lot, and we had to turn back because one of the passengers went missing. The crew was understandably very concerned and did everything they could to reassure and calm the passengers.

On the website, I had chosen the Bangsal-Serangan ferry route. Instead, I discovered that the route goes to Padang Bay and then via shuttle to Kuta. Given the traffic, instead of the 3.5 hours indicated on the website, it took us 7 hours between the ferry and the minibus. Poor information and poor service. Furthermore, the ferry left more than an hour late and no one warned us of anything.

I bought a ticket for a company for a trip duration of about 1.40h but they changed the company and the duration was about 3h. The boat was quite bad, with a lot a noise anche they also didn’t drop off my bag in the right place.

Overall we got to where we needed to get to and only shortly after our expected arrival. However, we woke up at 7am in Ubud, to a text from the ferry company telling us we needed to check in at 11am rather than the 12.30am we had been told was the check in time when we booked the ticket. Apparently the weather meant the boat had to leave early. So we woke the children up early, panic packed, changed our taxi booking and left m early to ensure we arrived to check in for our ferry at 11am. We were then checked in and told the boat would actually be leaving at 11.30am so please rush to the pier to be ready. We did so and then were left sitting there with hundreds of other passengers waiting. In the end we sat there for more than 90minutes until eventually our ferry was boarded. We eventually left the harbour at 13.15, just a few minutes before our scheduled departure time. All that stress for nothing.

It was said that the tripp should take 3,5 h. But it took 7 h.

Golden queen is fantastic. On time service with great comfort. I would go for it again

Overall great, but awful smell of petrol in cabine.

Smell of gasoline very high

Great trip. Crew members ok. Fast boat ok. The company mailed us 2 days before departure to inform us that we should take another earlier boat, but we adapted... Ok. Gili Air is a wonderful island!

Check-in process good. Arrival and Departure times good. Ferry boat had issues with water tightness, the sea was rough and the front windows in the passenger seating area leaked water.

The boat was clean, ac worked and everything was on time. Good experience:)

The service from check-in to arrival in Gili Air was very professional. The staff appears professional and it is easy to recognize them with the company t-shirts. The stuff was friendly, the boat departed on-time and arrived on-time! As a note, the weather was good.

The boat trip was OK, but the onboarding experience and the wait at the pier in Pandang Bai were one of the worst travelling experiences ever. The pier has no waiting room, is completely overcrowded, People arriving and leaving squeezing in the very narrow pathway that leads to where the boats dock, few indications to none, we left with one hour delay simply because there was no space in the pear for the boat to dock. Other than that the trip was fine and we arrived in Lombok 30 min delayed,in spite of having left one hour later. We would suggest that operators get together and find ways to make this process more organized, we have to pay 5 K to enter the port area + we paid 10 K per person as village contribution to Pandang Bai, I hope this funds are being used to improve the local community situation and the chaotic pier organisation.

Fast and smooth

Very good! At first it seems a bit busy on the boat, but on the top it was very nice in the sun and the air. You can not buy drinks on the boat only beer… but we arrived within 2 hours so it was fine. Boat also arrived on schedule so very nice.

Thanks

No air conditioning in the boat working properly.