Hung Son Bus StationThaco Phu Yen陈光开街204号Vientiane Railway Station芹苴巴士站Lao Bao Bus Station河内美亭巴士站253 Nguyen Tat Thanh河江汽车站107 Ton Duc ThangBen xe Mien Dong35 Tran Phu芽庄Sieu thi Coop Mart97 Vo Van Kiet广宁丰田岘港中央汽车站Nuoc Ngam Bus Station74 Duong Phong NhaCau Me巴士公司To 1Gas Station Ninh Thang池畔别墅西山王朝街234号114 Thich Quang Duc阮友欢街70号Cai Rong Bus StationMai Chau Bus station22 Nguyen HueDa Lat Railway StationCai Beo Ferry Terminal and Dock129 Quoc lo 9歸仁市63 Phan Dinh PhungCorner Restaurant Muang KhuaBac Ha Bus Station阮惠街26号高平汽车站Cau Vom Ninh Binh23 Cu Chinh Lan头顿巴士站A Thia Homestay Villa162A Tran Quang Khai芽庄南部汽车站团结办公室顺化南部汽车站148 Nguyen Cong TruMong Cai Bus StationVang Vieng Railway Station奠边府汽车站大叻汽车站11 Duong B3琅勃拉邦站22 Vo Nguyen GiapMuang Xai Train StationGas Station Hoa My342 Bui Vien沙坝汽车站99 Bui Thi XuanLan Anh Hotel丰芽Vincom Plaza Tuy HoaNga 5 Phan Rang175 Duong 1 Thang 4嘉吉龙酒店541 Nguyen Tat ThanhCao Bang Central Bus Station57 Phan Dinh PhungDong Gung Bus Station奠边府100A芽庄太原77号孙德胜街10号苏翁巴士站Mu Cang Chai02 Cu Chinh LanLao Cai Railway StationTam Coc Bus Station万象南巴士站河內內排機場吴家嗣街198号
Asian Bus Travel 公司评论
J Y
Jie Y
服务挺好
公共汽车 Royal Cabin, Asian Bus Travel, 2026年9月10日
J S
Jenny S
I thought it was a mode of transportation to bring people from one destination to another. However, we were made to sit with bags, produces and products for sale at local markets along the way and on top of it, made deliveries of the locals who were awaiting for their goods ..
公共汽车 Local Bus, Asian Bus Travel, 2026年9月26日
H K
HOMYUN K
The customer service here is amazing. I accidentally left my phone in the vehicle, but the team was so caring and did everything they could to track it down. Thankfully, I got it back the next day. They saved my trip from turning into a disaster, allowing me to fully enjoy the rest of my time. Their help will always be my warmest memory of Sa Pa. I wish this company all the best and continued success. Truly grateful!
公共汽车 SUV Car, Asian Bus Travel, 2026年9月21日
N W
Natalia W
People were lovely, but it was not van… it was a local bus and it was awful…… but people were really lovely
公共汽车 厢型车, Asian Bus Travel, 2026年9月19日
J
Jupinvictor
because of the rain, few seats were totally wet. Lot of water inside of the bus
公共汽车 卧铺, Asian Bus Travel, 2026年8月25日
M P
Mark P
Toilets at toilet stops well below average where western women could not go. Smelled and dirty. The conductors rude. Also We are both over 60 but gave the young ones the lower bunks and made us sit up the top which at our age is very hard to climb up.
公共汽车 卧铺, Asian Bus Travel, 2026年8月7日
M E
Matteo E
Easy to find options, find locations and purchase the ticket.
Great communication from the bus company before boarding.
Ability to be dropped at the hostel, simply asking the driver while on the way.
Perfect service!
公共汽车 Royal Cabin, Asian Bus Travel, 2026年7月22日
E M
Ella M
They pushed the pick up time back by an hour the day of. They were half an hour late ontop of that and very vague with the pick up spot.
They told us the bus depo but sent us a pin to the gas station and it turned out it was the gas station which was up the road from the bus depo so lucky we reached out to clarify.
They tried to not let my partner on the bus as "he didn't pay" but we had already paid online and this took several minutes of back and forth when we even had proof of payment through the app.
We were then seperated on the bus.
My power sockets didn't work so my phone died.
There was no wifi listed anywhere we could find at that time of night nor could i find any in the morning.
The bathroom was disgusting.
公共汽车 Cabin 34, Asian Bus Travel, 2026年7月17日
J S
Jasmine S
Bus was 80 minutes late to pick up, wasn’t allowed to put my big bags underneath the bus and was rushed on instead. No one could tell me an ETA
公共汽车 Royal Cabin, Asian Bus Travel, 2026年6月18日
K P
Krystyna P
I successfully reached my destination, but I would like to share my experience with this trip so that other travelers can make an informed decision.
One day before departure, I received a message informing me that the originally booked bus was no longer available. I was offered several alternative options and chose one of them.
At the same time, I was informed that I would receive a refund of 150,000 VND through 12Go due to the schedule change. I have a screenshot of this conversation, but I have not received the refund yet.
On the day of departure, the bus arrived approximately 10 minutes late. The journey itself was safe, and I appreciate the driver's work.
However, at around 4:00 AM, I was suddenly told by the driver that I had reached the final stop and needed to get off the bus. After checking Google Maps, I realized that this location was not my booked destination.
The driver spoke very limited English and was unable to clearly explain what was happening. Imagine being dropped off in an unfamiliar place in the middle of the night with no clear information or assistance available.
Eventually, I discovered that I was supposed to transfer to another bus, which then took me to my final destination. It would have been very helpful if this transfer had been communicated in advance, either during booking or before arrival.
Although I ultimately arrived at my destination safely, the lack of communication, the unexpected transfer, and the unresolved refund made the overall experience stressful and confusing.
公共汽车 VIP级 34, Asian Bus Travel, 2026年6月16日
R O
Rachael O
The railway company sent a WhatsApp message to confirm passport and passenger information. Was not informed that this needed to be confirmed in order to purchase the train tickets. Had to go to Liang Prabang station to acquire tickets the day before the trip because the company would not reply. Was told by the ticket counter that the train was coming 30min later than what was displayed on 12Go. The train ride was nice but only an hour. The rest of the van ride was an uninformed, horrendous 6 hours. Going up and down mountains with unpaved roads. Kept getting glances in the rear view window from the driver because he knew how bad those potholes really were. Swaying left and right continuously from the mountain. That van was probably the worst experience of my life.
公共汽车 Train + Van, Asian Bus Travel, 2026年6月6日
J H
Joseph H
The bus was very comfortable and efficient. The communication was challenging at times with limited English
公共汽车 Royal Cabin 22, Asian Bus Travel, 2026年6月5日
J B
Jean-Pierre B
Hopefully, our homestay owner knew the driver....if not we were loosing the departure
公共汽车 厢型车, Asian Bus Travel, 2026年5月20日
E A
Emmanuelle A
The driver drove well but the bus was sooo soo dirty
公共汽车 Sleeper Bus + Van, Asian Bus Travel, 2026年5月17日
J B
Jonathan B
We arrived one hour later than planned, otherwise a good trip.
公共汽车 Royal Cabin, Asian Bus Travel, 2026年5月3日
M S
Maren S
First the departure was delayed for more than two hours. We waited a long time and didn't received information in the middle of the night. The driver drew fast and the whole bus was shaking, it was impossible to sleep. I nearly fell out of the bed. I took many night buses in Vietnam but this ride was the worst for me.
公共汽车 Royal Cabin 22, Asian Bus Travel, 2026年4月16日
R L
Rainer L
The starting time changes 3 times within 1 day.
Original booking start 10.40 a.m.
Then 10 a.m., then 9.30 and then 9.15 a.m. in a very short time.
The bus itself was good, wide but only 175 cm long beds.
The driver was very good, the assistant sometime very loud.
公共汽车 Royal Cabin 22, Asian Bus Travel, 2026年4月12日
J A
Janice A
Very nice bus! First class! Very comfortable.
公共汽车 Royal Cabin 22, Asian Bus Travel, 2026年4月11日
A L
Anto L
The ticket said I would arrive at 15.15, and I got to luang prabang at 20.15. At 15.00 we got to the train station before luang prabang. There was a train at 17.00 and they gave me a ticket for the train at 18.30 so while other people were leaving, I had to wait even longer. A disaster.
公共汽车 Royal Cabin + Van + Train, Asian Bus Travel, 2026年4月6日
J S
Jong S
810,000 VND is not a small amount in Vietnam, but there are no hotel pick-up and drop-off services. The seat allocation principles are ambiguous and arbitrary.
公共汽车 Royal Cabin 22, Asian Bus Travel, 2026年3月31日
L V
Luna V
Lots of screaming during the night and poor communication
公共汽车 VIP级 34, Asian Bus Travel, 2026年3月30日
R C
Romy C
There was such a lack of information for my trip from Hanoi to Luang prabang, I had to ask for it - bus was 12 hours to Dien Bien, then change to a van and then train. What they didn't release was that the van would bring you to muang xai which took 8 hours (1 hour in traffic) and the train was another hour, but I was waiting for 2 hours because they booked me a late ticket, so by the time I got there it was 23hours later not 19 and there's no way it could ever take just 19 hours so that info is false. Sleeper was comfortable, but the transfer to the van was messy, they didn't tell me where to get off, so they then had to arrange a taxi to bring me to the van, (thankfully I had data so I could actually reach them to ask for this because the bus drivers didn't seem to know what was going on, this is the main reason for my rating - poor organisation) the van was a bit cramped and there were like 1000 wrapped T-shirts falling on us the whole time. Border crossing at Tay Trang was smooth with the van drivers help. The roads from dien Bien to Muay Xai are dreadful so the driver couldn't drive more than 40 km/hr at most the whole way. It was an experience I don't wish to do again, I think a sleeper straight would be easier.
公共汽车 Royal Cabin + Van + Train, Asian Bus Travel, 2026年3月27日
A F
Anthony F
Bus driver didn’t have our names on his records. Lot of phone calls and messages to supplier and finally got sorted. If we hadn’t been sent the registration number of the bus I don’t think we could have sorted it out given that there were several buses going to Ha Giang and the operating company was not that shown on the ticket.
Also would be nice to know where the bus was finally going. The bus said Ha Giang on the front and we assumed we were getting off at the terminus but that was not the case. Can be a rush at 01.45 to hurry to get off the bus which is continuing to another destination
公共汽车 Royal Cabin, Asian Bus Travel, 2026年3月21日
F C
Fiona C
This bus service felt extremely misleading and poorly organized.
Despite providing the exact coordinates for the meeting point, the bus was not there when we arrived. This caused a lot of unnecessary stress as we tried to locate it while worrying about missing the departure time. The only positive aspect was that the WhatsApp support responded fairly quickly.
The bigger issue, however, was the booking itself. I originally booked a private cabin sleeper bus, which was confirmed on 12go. Shortly after booking, we were told the bus was actually fully booked. If that’s the case, why is it still being advertised and sold on the platform?
Instead of the bus we paid for, the organizer moved us to a different sleeper bus. I assumed this would be similar, just without the private cabin. Unfortunately, that was not the case at all. Me and my partner were placed in the back of the bus on a single mattress shared with three other people, five people total sleeping on roughly a 5m² space.
If I had knowingly booked this type of arrangement, I wouldn’t complain. But being downgraded from a private cabin to a shared mattress without any prior notice or refund is unacceptable.
To make matters worse, the overall experience felt very impersonal. Passengers were rushed onto the bus and directed where to sit or sleep with little explanation, which made the experience feel chaotic and uncomfortable.
@12go.asia: you should not advertise buses that are no longer available, and if customers are downgraded to a lower standard service, they should receive a refund or at least be informed beforehand.
公共汽车 VIP级 34, Asian Bus Travel, 2026年3月11日
L F
Leonardo F
This was my 5th sleeper bus in Vietnam and by far the most organised, on time and specially safe!
The bus was 15 minutes late (in the past I’ve seen 30 to 90 minutes) but left 5 minutes later. Both offices I’ve been to were clean, organised and with proactive staff (in bus staff was also smiley and nice) - for the first time. The driver drove normally, opposing to the constant speeding + forcefully breaking / swerving that all my previous drivers did, very unfortunately the bus here seemed to have an issue with suspension as normal bumps on the road would feel quite deep and this was actually my only issue with this experience, because otherwise would have slept like a baby. Still felt the safest to me, would recommend!
公共汽车 Royal Cabin, Asian Bus Travel, 2026年2月14日
R M
Rita M
I got a purposal for a more cheaper price, but the driver wasn't informed, so we had the had to negociate. That was unfriendly.
公共汽车 Standard Car, Asian Bus Travel, 2026年2月7日
D L
Delvin L
The ride was fine, but when I arrived at the bus connection, two men asked me for my luggage. Normally, I always keep my luggage with me, but they said they would take my luggage to put it on the bus and for me to wait in the station. I gave them a locking carry-on and a locked backpack and a small pack hooked to the backpack that was not locked. In the small pack there was a large exercise stretch band. When I arrived at my hostel in Hoi An my stretch band was missing. The Bus company knows who was working that day and they need to keep an eye on them because they’re stealing from customers.
Also, my backpack and small pack was wet when I arrived in Hoi An. It was not raining when I boarded the bus and it was barely sprinkling when I got off and I immediately caught a cab. So the water is from inside the luggage compartment. I had to pay to have all the clothes inside both packs washed and dried.
公共汽车 卧铺, Asian Bus Travel, 2026年2月5日
F G
Fabian G
A lot pf people sleeping on the corridor.. this leads to you cobstantly getting pushed in your seat and a difficult sleep
公共汽车 VIP级 34, Asian Bus Travel, 2026年2月4日
S V
Stefano V
Good driver, helpful and efficient.
公共汽车 快捷29, Asian Bus Travel, 2026年1月29日
G W
Grant W
On time and good communication. One improvement would be to offer hotel pick up without having to ask and also to clearly show the hotline as a WhatsApp number to help data only clients.
公共汽车 Standard Car, Asian Bus Travel, 2026年1月28日
R C
Richard C
Left a little late as the driver was having some trouble with the gears but arrived in Nha Trang on time and the driver dropped us near the hotel. Our journey was confirmed by text as we waited at the Dalat railway station with a picture of the exact location and bus arrival time.
公共汽车 VIP Limousine, Asian Bus Travel, 2026年1月28日
S S
Sandra S
Change of Bus and busstation , bus needed 3 hours more than advised, seats very narrow- Never again.
Good: bus picked us up on the road, communication while the change of busstation was outstanding
公共汽车 VIP 32 Cabin, Asian Bus Travel, 2026年1月27日
J C
James C
Best way to travel from Hanoi to Laos. Well coordinated between different modes
公共汽车 Royal Cabin + Van + Train, Asian Bus Travel, 2026年1月22日
E S
Ethan S
Bus arrived 6 hours late. Didn’t depart from Ben xe Mien Dong station but 500 meters farther down the road. Bus made many unscheduled stops to load boxes and various freight loaded into passenger cabin. Also stopped for flat tire.
公共汽车 VIP 32 Cabin, Asian Bus Travel, 2026年1月20日
C M
Carsten M
Was an good drive, on time, quite confortable and save. Operator was 1.5h before scheduled time of arrival at destination point.
Unfortunately, I couldn't sleep well due to the road conditions.
公共汽车 Royal Cabin, Asian Bus Travel, 2026年1月19日
L F
Lou-Anne F
We've been drop like a package at the petrol station. Even with a translator, nobody try or want to talk with you. Arrogant team. They were driving crazily, with multiple stop to drop packages on the road, as they drop us with rush on our stop. Do not recommend this company.
公共汽车 卧铺, Asian Bus Travel, 2026年1月17日
A R
Anna R
Everything went smoothly. Very good quality bus, slept well.
公共汽车 Royal Cabin, Asian Bus Travel, 2026年1月12日
K D
Kate D
Pick up location was inconvenient. Asked for pick up at hotel, was ignored by company. Forced to pay for taxi (100,000 dong)
No toilet on bus, had to wait until driver felt like pulling over.
Driver drove like a race car driver.
公共汽车 Royal Cabin, Asian Bus Travel, 2026年1月12日
Q N
Quynh N
On time. Clean vehicle. Driver was driving too aggressive though
公共汽车 VIP Limousine, Asian Bus Travel, 2026年1月6日
J F
Jens F
We were told the wrong place/ time of the pick up and nearly missed the bus. (A scootertransfer was organised, what helped a lot)
On the trip there were stops for unloading goods, which took a lot of time bit only one toilet stop for the passengers.
公共汽车 卧铺, Asian Bus Travel, 2026年1月3日
F C
Felix C
Good bus and on time service. However , the staff was extremely rude and pushy, trying to our daughters in the bed when we had paid full price for 4 beds (4 adults). Getting onboard was a very frustrating experience.
公共汽车 Royal Cabin, Asian Bus Travel, 2025年12月28日
A L
Adrian L
Good communication and no delay, was great!
公共汽车 卧铺, Asian Bus Travel, 2025年12月19日
R S
Ran S
I booked a VIP Limo and got a bus from hell. A public bus was even better than the VIP limo service.
公共汽车 VIP Limousine, Asian Bus Travel, 2025年12月17日
S D
Simon D
Good friendly bus drivers. Due to traffic were 45 minutes late and i dont know why but we arrived 03:30 instead of 00:45. There was no specific reason so that we didn't really understand why it was advertised as such.
公共汽车 卧铺, Asian Bus Travel, 2025年12月14日
R V
Ruben V
Okay bus, great views and route ong the way, but the contact with the driver for pickup was difficult, and the time for pickup was 1,5h earlier than the time. And then we still had to wait 45 minutes because he picked up others first.
公共汽车 Limousine 18, Asian Bus Travel, 2025年12月3日
P M
Pavla M
The bus itself was clean and comfortable, it is the driver’s driving that made you worry not to fall in the aisle but that is more cultural thing than personal. I was a bit disappointed we were promised an earlier stop since our accomodation was on the way of the bus (and the final stop was 8km further and it was 6 a.m.), but when we got closer the guy who was organizing everything for most of the way wasn’t on the bus anymore and the driver had no idea what I wanted so he didn’t stop.
公共汽车 Cabin 20, Asian Bus Travel, 2025年12月1日
A K
Anja K
We got a night before a message from the operator, where to go. I asked if it’s the place, which is indicated on the pdf voucher. The operator said yes. On the morning of the departure it turned out, it was another place, to far away to make it on time. The operator was answering promptly, which was good, but wasn’t helpful and confusing. In the end we made it because the bus was driving in our direction anyway. Super stressful and unnecessary.
When we got on the bus we noticed, it was only a semi sleeper, we had purchased a sleeper. The service on the bus wanted to charge us and it took a phone call to make it clear, that we already had payed, which I guess was way more than the others on the bus who bought tickets directly.
The blankets were smelling badly. We made it with only 30 minutes delay which I think is good and totally acceptable.
公共汽车 卧铺, Asian Bus Travel, 2025年11月27日
T S
Tomasz S
On time pick up, clean and comfortable car, excellent driver.
公共汽车 Standard Car, Asian Bus Travel, 2025年11月25日
E A
eliana A
.
公共汽车 Standard Car, Asian Bus Travel, 2025年11月24日
V
Vanessa
At the beginning it was still quite funny when it was said we would drive the first 70 kilometers in an old bus and then switch to the limousine. There was still a lunch break for the shaky and chaotic first 70 kilometers, although not actually planned. Then came a promising VIP bus, you might think. However, this was also filled with locals to the top, which is why the term VIP is unfortunately not correct at all.