The ride was great, no major issues. But major issue was that there were 2 locations for drop off but I couldn't find where 1 of the location was on Google maps and the location I picked was so damn far from the old quarter. There were 4 people who got off midway and swapped to a car.
公共汽车 VIP 12人组, Trang An Limousine, 2023年12月18日
KJ
Katherine J
巴士/小型面包车舒适干净。到达时间稍晚，这在意料之中
此评论由机器翻译
The bus/mini van was comfortable and clean. It arrived slightly late which is to be expected
The pickup by a van and transfer to a luxury van (not a 36 bus) that we had to wait for took 40 min, but to my surprise we were still right on time in Hanoi (total travel 2 hours)
I booked transportation 24hrs in advance. I asked if hotel pick-up was possible. They said yes. The next day I had to call and text many times to make sure everything was in order. No reply. 10minutes before the original pick-up I was told the bus departs from the main office and that I had to hurry. They finally came to pick me up. This unnecessary stress could have easily been avoided. Other than that all went smoothly.
公共汽车 VIP 9 快速, Grouptour (Công ty du lịch quốc tế Grouptour), 2023年9月29日
LC
Laura C
巴士晚了一个多小时才来接我们，我们在离预定下车点 3 公里远的地方下车。司机开车危险，态度粗鲁。
此评论由机器翻译
Bus was over an hour late to pick us up, we were dropped off 3km away from scheduled drop off point. Driver drove dangerously and was rude.
公共汽车 VIP 9 快速, Grouptour (Công ty du lịch quốc tế Grouptour), 2023年8月13日
YH
Yayoi H
我不知道我们要换两次车，但所有司机都很和蔼，而且很准时，这已经比其他公司好了。
此评论由机器翻译
I didn’t know we had to switch busses twice, but all the drivers were kind and on time, so that’s already better than other companies.
公共汽车 小巴, Full Moon Party Tour (Full Moon Party Tour), 2023年8月2日
The bus was expected to depart at 6:55 but they told us it was a bit late and it would arrive at 7:30. At 7:40 a CAR came and picked us up. After 15 minutes, it dropped us off and we got into a VAN. The van was very comfortable and it even had some massage function in some seats. We arrived to Hanoi and suddenly a guy was yelling at us (apparently to leave the van). We have to admit we were a bit scared because we were far from Hanoi city centre. The moved us into a small car and the guy drove us to the final destination.
In the end, and after 3 means of transport, we arrived to our destiny with no issues but everything was weird as they couldn't speak English to explain what was going on.
We booked a 10:30 29 seater but then got an email the day before to say it would leave at 0945. It didn't leave until about 10 and it was instead a 9 seater so it was hard to identify however we were the only ones on the 9 seater minivan and it was very comfortable and clean.
公共汽车 快捷29, Grouptour (Công ty du lịch quốc tế Grouptour), 2023年7月22日
