没有明确的乘车地点信息，导致我错过了巴士。我提前一个半小时到达，以为自己找对了地方。我按照 PDF 文件中提供的所有方向和地址走了。另一位接线员告诉我，上车时间到了，我却不在正确的地点。
PDF 文件中提供的电话号码是一个自动服务号码，没有任何帮助。没有巴士运营商的电话号码，PDF 文件中列出的三个号码是不同地点的同一个号码。(同样是自动服务）
车票或预订单上没有任何信息说明这是一辆私人巴士，与乘客购票时选择的地点无关。
幸运的是，几个当地人帮了我一把，我们得以与另一家公司沟通了一个更好的当面选择。
我将申请退款。
此评论由机器翻译
There was no clear information on the specific location for the bus pickup which caused me to miss the bus. I arrived an hour and a half early, thinking I was in the right place. I followed all directions and addresses provided in the PDF. I was told by another operator that I was not in the right location where boarding time arrived.
The phone numbers provided in the PDF led to an automated service which did not help. There was no number to the bus operator and three numbers listed in the PDF are the same number for different locations. (again, automated)
There is no info on the ticket or booking stating it is a private bus which is not affiliated with the chosen location selected by the passenger at the time of purchase.
Fortunately, a few locals helped me out and we were able to communicate a better, in person option with a different company.
I will be submitting for payment reimbursement.
德里 到 瑞诗凯诗, 公共汽车 空调座, Zingbus, 2023年12月7日
S
Stephania
The worst bus company in India. An absolute nightmare from beginning to end.
The bus broke down, and neither the driver nor his assistant seemed to know what to do. It left Delhi two hours later than scheduled. To make matters worse, the replacement bus broke down more than five times along the way due to electrical problems.
On top of that, there were rats in the luggage compartment. They chewed through my suitcase and damaged my belongings inside.
This was one of the worst travel experiences I've ever had. Completely unacceptable service, poor vehicle maintenance, terrible hygiene, and zero responsibility towards passengers and their belongings.
I would never recommend this company. Avoid it at all costs!
德里 到 瑞诗凯诗, 公共汽车 AC Semi Sleeper, NueGo, 2026年11月2日
ML
Marie L
The bus going to Rishikesh dropt us 15km before Rishikesh on a highway in the middle of the night.
德里 到 瑞诗凯诗, 公共汽车 AC Semi Sleeper, Leafymobility, 2025年11月24日
AB
Aline B
The bus was on time, seats were comfy, drivers were respectful, there were free water bottles for customers, we had a stop in a very good restaurant on the road and the bus actually arrived almost one hour earlier than planned.
德里 到 瑞诗凯诗, 公共汽车 AC Semi Sleeper, NueGo, 2025年10月25日
C
Camila
The bus came 1 hour late. It was not really clean and the sits were really uncorfotables
德里 到 瑞诗凯诗, 公共汽车 空调座, Laxmi Holidays, 2025年10月7日
DD
Daria D
I managed to booked same day, bus was on time and provided bottle of water
We were 20min delayed in my destination because of the traffic
We had 1 stop to use toilet and grab something to eat If needed
Overall good experience
德里 到 瑞诗凯诗, 公共汽车 AC Semi Sleeper, Leafymobility, 2025年7月10日
LS
Lara S
To find the Bus was a bit hard because it also has another plattform with the number 8. the bus was really good, and i felt safe as a woman alone. but they let you out on a big crossing which is not in rishikesh. it takes about 2h drive to reach the touristic part of rishikesh. there where also no taxis or online taxis available.
