Reservations are not reliable. If the bus operator decides not to operate, than you have to switch to a new plan.
Travel plans are hard to make under these conditions.
バス Executive, Sanwa Tours, 2026/08/13
E S
Emma S
We arrived 2 hours later then expected. We missed our hotel check in time because of this.
バス Executive, Sanwa Tours, 2026/08/10
S D
Stephane D
Nice trip from Mersing to Kuala Lumpur including 2 stops. Clean and confortable bus. Driver helpful and nice.
バス Executive, Sanwa Tours, 2026/08/02
F H
Frank H
No traffic and a lot later at time of destination the 12 Asia predicted.
バス Executive, Sanwa Tours, 2026/07/26
G M
Gladys M
The trip was delayed, it took 3 h more than announced. The guide stopped for personal stuff twice without explanation. He didn’t explain neither clearly what to do in the border, in the stops..,
バス 急行, Sanwa Tours, 2026/07/22
L L
Laura L
Our original bus was cancelled. Thankfully we able to convince another bus to take us. There was no message informing us of the cancellation, no one at any counter.
バス 急行, Sanwa Tours, 2026/06/04
G S
Glen S
The bus terminal was SCARY—huge and confusing! But they had people who helped us lost souls… and I finally found my bus … the departure gate was crowded and my bus nearly left without me!!
バス 急行, Sanwa Tours, 2026/01/18
A C
Axel C
The driver was driving very very fast it was impossible to relax and sleep
Thanks
バス 急行, Sanwa Tours, 2025/10/02
S L
Sabrina L
No A/C during the trip.
And the bus announced at 5:30 pm at KL and we arrived at 7:00. We missed our important meeting.
So very bad experience.
バス 急行, Sanwa Tours, 2025/09/15
Z
Zoé
The bus came like last time too late. The trip lasted much longer than 5 hours. Don't know why it's called 'Express'. Last time 7 hours, this time 6,5 hours. One stop for the toilet, I had to ask for a second one.
バス 急行, Sanwa Tours, 2025/09/10
M G
MARTA G
The bus arrived 1,5 hours late to our destination.
バス 急行, Sanwa Tours, 2025/09/10
A Z
Andreas Z
The busdriver was talking to his friends on a video call while driving very loud and pushy. Unfortunately he did that for the whole trip.
バス 急行, Sanwa Tours, 2025/09/03
S R
Sophie R
Very confortable the only pain point is the usb socket doesn’t work. We use another one for someone else
バス 急行, Sanwa Tours, 2025/08/26
J M
Julen M
The bus was not on time because the driver and his partner needed to stop to have lunch at 12:00 a.m. We were stopped 30 mins and the bus arrived so late. Moreover, the bus so old and unconfortable. Too cold inside (everywhere in Malaysia).
バス 急行, Sanwa Tours, 2025/08/15
J P
James P
Comfortable enjoying
バス 急行, Sanwa Tours, 2025/08/07
A T
Agnieszka T
Very good and comfortable bus, arriving on time
バス 急行, Sanwa Tours, 2025/08/03
D S
Danielle S
We left in time, nice bus with excellent chairs and enough stops for drinks, snacks and toilet
バス 急行, Sanwa Tours, 2025/06/30
M Z
Markus Z
The bus driver seemed to be experienced but did not provide any information in English.
We reached our destination on time.
バス 急行, Sanwa Tours, 2025/06/04
A A
Antonella A
Puntuale,comodo forse però l’autista andava troppo forte , spesso andava contromano ,parlava al telefono spesso ed ha sbagliato strada 2 volte, ma comunque siamo arrivati ! In fondo non ci sono alternative quindi consiglio
バス 急行, Sanwa Tours, 2025/02/26
S N
SYAHRULL N
Smooth transportation travel and servis.
Excellent driver behavior. 5 star given.
バス 急行, Sanwa Tours, 2024/10/21
A P
Alain P
The véhicule brake was not correctly fixed. We waited for a mechanic to repair. Fortunately for us it did not delay the rest of our trip.
バス 急行, Sanwa Tours, 2024/08/18
S R
Saurav R
Journey took almost 7 hours which I felt was too long, as I had another bus to catch.
バス 急行, Sanwa Tours, 2024/07/16
G D
Gabriel D
No aconditioned air in a half off the bus.
バス 急行, Sanwa Tours, 2023/10/06
A K
Anna K
It was too cold in the bus. Other than that great!