G
Georges Le bus était à l’heure mais le trajet a été plus long que prévu
Bis confortable mais un peu sale
Mersing à Terminal Bersepadu Selatan de Kuala Lumpur, Bus Executive, Transnasional, 4 avr. 2026
PL
Patrick LYou sell tickets marked "EXPRESS" with a journey time of 4 hours and 20 minutes. The result? A 7-hour drive to cover just over 300 km. That deserves a Guinness World Record. Furthermore, as a former bus driver, I can assure you that your driver has no control over the vehicle or its dimensions; he drives like a complete novice.
Mersing à Terminal Bersepadu Selatan de Kuala Lumpur, Bus Executive, Transnasional, 14 mai 2026
OB
Oceane BThe bus was supposed to be express but it stopped to a lot of points and dit not take the most direct route.
The driver stopped to have dinner for 30mn in a restaurant, we took finally more than 6hours instead of 4h20.
Mersing à Terminal Bersepadu Selatan de Kuala Lumpur, Bus Executive, Transnasional, 13 mai 2026
HH
Huayuan H1. I did receive the booking confirmation from 12Go, but the bus operator did not have my booking on their system and refused to issue a ticket.
2. The service was officially canceled by the operator, and there was no replacement bus provided.
3. I did not board any other bus service as a substitute, so I have not received any part of the service.
I request a full 100% refund in accordance with the operator’s and 12Go’s terms for canceled services.
Mersing à Terminal Bersepadu Selatan de Kuala Lumpur, Bus Executive, Transnasional, 6 mai 2026
JR
Jordan RThe trip was delayed
Mersing à Terminal Bersepadu Selatan de Kuala Lumpur, Bus Executive, Transnasional, 5 mai 2026
SA
Shaun AEasy and fairly comfortable, took longer than advised
Mersing à Terminal Bersepadu Selatan de Kuala Lumpur, Bus Executive, Transnasional, 3 janv. 2026
MG
Marta GThe bus arrived 1,5 hours late to our destination.
Mersing à Terminal Bersepadu Selatan de Kuala Lumpur, Bus Express, Sanwa Tours, 10 sept. 2025