We offer two types of tickets for Sri Lanka Railways.
Our partner issues the first type manually by queueing to the station. Once your ticket is secured, you will receive the PDF ticket confirmation by email.
These tickets are confirmed between 30 and 10 days before the departure date.
You must use the 12GO PDF voucher to collect the actual train tickets at our partner’s office in Colombo, Sri Lanka.
The office is located in the Welikada Plaza building, which is right at Rajagiriya, bordering Sri Jayawardhanapura Parliament Road, flyover, and the old Rajagiriya Road. The Stef Lanka is No. 17, on the ground floor (inner office near the stairway).

 Please note that the ticket cannot be picked up on Sundays and on Public Holidays in Sri Lanka.            

We can also arrange a delivery to your hotel; the additional cost will be shown on checkout or sent by our support team at the time of request. Please enter your hotel name, address, phone number, and check-in date into the “Additional Notes” box. We require at least 5 days to arrange it to cities other than Colombo.

The second type is an instant ticket. Those are mostly the leftovers of what was not sold at the station on the first day of sales.
You should receive the e-ticket a few minutes after we receive your payment.