Where can I pick up my train tickets for Thai Railways?
Tickets for the trains departing Hua Lamphong railway station in Bangkok have to be picked up at our office in the DOB Building opposite the station. Take exit #1 from Hua Lamphong MRT station. The building is only 30 meters away from the exit.
Please note: you will be able to select the tickets pick-up point during checkout. If you have booked a Thai Railway ticket for a train which is not departing from Hua Lamphong Railway Station in Bangkok we can send your boarding passes to the parcel office inside the Railway Station that you’re going to depart from.
An additional cost has to be charged for this service and you can select either the parcel room delivery service or the Thai Post shipping option (EMS) to your hotel. EMS cannot be used for hotels on islands.
Tickets for the trains departing Chiang Mai railway station can be picked up either at the parcel office inside the train station or 24/7 from the check-in counter in Bossotel, depending on what you selected as your pick-up point. The hotel is right in front of the railway station. You cannot miss it. It is less than a one-minute walk from the station.
Please note that after you have picked up the tickets, we will not be able either refund or change them anymore.
Also see: How train tickets are delivered