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How can I get the original Sri Lanka Railways train ticket?

For non-instant tickets: The 12Go voucher can be printed or screenshot on a suitable electronic device and presented with the passport at Stef Lanka, Office No. 7, in the Welikada Plaza Building.
GPS Coordinates 6.9092441,79.8954407**
Monday to Saturday, 9:30 – 18:30.
The Rajagiriya bus stop is a 200 m walk from the office.
The public buses that stop here are 144, 176, 177, 171, 174, 175.

Alternatively, you can request that the tickets be delivered to your hotel for an additional fee. You can select the delivery option during checkout when you make the booking or add it later by contacting our support team. Please enter your hotel name, address, phone number, and check-in date into the “Additional Notes” box.

Instant tickets will arrive in your mailbox, and you can print them out using the ticket number directly at the station.