How do I know if my ticket is confirmed?
Immediately after the payment, you will receive a payment confirmation. In many cases, you will also receive a PDF voucher that will serve as your ticket.
If you have booked a Thai Railway train ticket, after the payment, our staff will go to the counter at the railway station to purchase your tickets. As soon as we have them in hand, we will send you a ticket confirmation. Please note that the State Railway of Thailand releases their tickets 90 days prior to departure (or, in some cases, 30 days prior to departure).
After receiving the confirmation, you can come to our office and pick up your tickets. You can either do so early or choose to come on the departure date. Please pick your tickets up not later than 60 minutes before departure and have your ID with you.
Other operators often do not provide immediate confirmation for their bookings either. Look for the “Instant” badge on our website to find trips that are confirmed instantly.