The driver stopped multiple times without a reason.
We arrived two hours late
The internet on the bus was really slow
We had to switch the bus and wait for a other one and nobody gave us any information
Everything was explained in another language but not in english
รถทัวร์ ที่นั่ง 36, Airbus, 10 ต.ค. 2026
K M
Kim M
I had booked the trip with the large size bus, bus when I arrived at the station the large size bus had been changed to s small mini bus due to low seat sales. I certainly do understand the need to switch to a smaller size bus and I was offered 3$ off the ticket price, but the seating in the bus was incredibly narrow. I am a taller person and I could not sit straight up in the seat. During a 3.5 hour bus ride this is unbearable. If and when you change to smaller size mini buses, please use a mini bus offering the same level of comfort as the bigger buses.
รถทัวร์ ที่นั่ง 35, Airbus, 4 ต.ค. 2026
R S
Rebecca S
The trip was great despite a tyre issue and the bus company forgetting we needed to get of at Stung Treng and needing to make our way back for US$10 with our luggage on motorbikes.
รถทัวร์ ที่นั่ง 35, Airbus, 30 ก.ย. 2026
J D
José D
For my wife and I this bus is the best bus we have ever experienced. It's very comfortable, the staff is very kind and helpful. The two drivers are very efficient and smooth, good drivers. It looks like we were inside a cabine of an airplane, as they gave to everyone a nice meal while driving. A very excellent company!
รถทัวร์ ที่นั่ง 36, Airbus, 26 ก.ย. 2026
O
Omar
While I’ve had great experiences before, this trip was quite disappointing. The driver's style of sudden jerking, braking, and unnecessary honking made the ride uncomfortable. Also, the USB chargers are awkwardly placed under the seats, and the staff seemed to lose their enthusiasm as the journey went on.
รถทัวร์ ที่นั่ง 36, Airbus, 26 ก.ย. 2026
O
Omar
I found the seating comfortable and the service prompt, but the experience was spoiled by a staff member who was confrontational regarding a seat change caused by website inaccuracies. Additionally, the sanitary conditions need urgent attention; the restroom was extremely cramped and lacked basic necessities like tissue.
รถทัวร์ ที่นั่ง 36, Airbus, 24 ก.ย. 2026
K N
Kevin N
I was amazed at the service -fantastic !
รถทัวร์ ที่นั่ง 35, Airbus, 15 ก.ย. 2026
K W
Kaylin W
The location for pickup was incorrect - old location, we were lucky our Grab driver knew where to go. The driver speaks loudly the whole way! He hoots constantly, mostly for no reason, overtakes a car/truck/bus/bike every opportunity he gets, even when unsafe. Someone's water bottle leaked on the floor and drenched my entire bag, this is obviously not the bus company's fault, accidents happen, but water was still running on the floor so I told the bus assistant. Instead of finding the source of the leak, he said sorry and handed me tissues. This was not a VIP experience at all, it was impossible to sleep over the bus drivers loud voice and constant hooting. I do not recommended this tour company, however, if you have no other choice, sit in the back of the bus as far away from the driver as possible and make sure you have some soundproof headphones. Bus arrived 30min early and was on time for pickup, hence 2 stars.
รถทัวร์ ที่นั่ง 35, Airbus, 13 ก.ย. 2026
R A
Rachel A
12Go Pick up location is WRONG
รถทัวร์ ชั้นหนึ่ง, Airbus, 4 ก.ย. 2026
K M
Karen M
Driver was great. But the hostess was not helpful at all.
รถทัวร์ ที่นั่ง 36, Airbus, 4 ก.ย. 2026
S N
Sofia N
Very comfortable journey and a great experience overall. The staff were friendly and helpful, explained everything and guided us through the border. Everything went smoothly, we departed on time, and the trip was very well organized. Food, drinks and coffee were provided during the journey, which was a nice touch. Would definitely recommend!
P.S. The only small issue was that it was quite cold inside due to the air conditioning. Blankets would be a nice addition for passengers who get cold.
รถทัวร์ ที่นั่ง 36, Airbus, 2 ก.ย. 2026
E T
ELINA T
Stuff was helpful, air-conditioning worked properly. It was clean.
รถทัวร์ เบาะนั่ง 37, Airbus, 31 ส.ค. 2026
S S
Sylvia S
All great, but in the App Ticket shows wrong starting Point. In the end all good 👍 All Transfers were included 👍
รถทัวร์ ที่นั่ง 35, Airbus, 29 ส.ค. 2026
C D
Carles D
I had pyed one service and they changed to another one.
รถทัวร์ ที่นั่ง 36, Airbus, 21 ส.ค. 2026
V L
Valentina L
Very well organised
รถทัวร์ ที่นั่ง 35, Airbus, 20 ส.ค. 2026
E C
Erik C
The service and staff were incredibly nice
รถทัวร์ เบาะนั่ง 37, Airbus, 12 ส.ค. 2026
D M
Dave M
Very comfortable bus.
The bus station at Battambang was quiet, clean, air conditioned and well organised.
Lunch stop was good, I had excellent value fried noodles.
Arrived in Phnom Peng well on time.
รถทัวร์ ชั้นหนึ่ง, Airbus, 11 ส.ค. 2026
B V
Bernard V
The bus trip time seems a lie, was 3h30 advertised but that seems impossible.
Plus the bus had an hour delay, we were not allowed to take an earlier bus with plenty of space. Arrived almost 2 hours late in phnom penh.
รถทัวร์ ที่นั่ง 36, Airbus, 6 ส.ค. 2026
J C
Jacob C
Very professional
รถทัวร์ ที่นั่ง 35, Airbus, 2 ส.ค. 2026
N I
Nicolae I
I recommend very good company.
รถทัวร์ ที่นั่ง 36, Airbus, 29 ก.ค. 2026
L J
Lee J
Vet is becoming my preferred bus from HCMC to PP.
The added snacks and coffee on the bus + their help at the border if customs get "tricky" has made me decide I'll likely keep using these guys form comfort on this long journey.
รถทัวร์ ชั้นหนึ่ง, Airbus, 26 ก.ค. 2026
G P
Grant P
Had a great experience on the bus given complimentary water, croissant and a cup of coffee. The crew were friendly and helpful and spoke good english.
The bus was clean and modern with screens on the back of each seat with a USB port for charging. We were in Phnom Penh more or less on time.
รถทัวร์ ที่นั่ง 35, Airbus, 22 ก.ค. 2026
S W
Samuel W
was a bit delayed by an hour, not the fault of the operator but one of the lads on the bus couldnt get through the border due to a soon expiring passport, situation was a bit vague and unclear as nothing was explained and the bus they initially drove off without him while his friends were still on the bus. Seemed to get sorted eventually and was otherwise smooth sailing. otherwise was fine and came with warm drinks, food, and water. toilets were nicer than any we've had in asia in the last 6 weeks and seats were super comfy
รถทัวร์ ที่นั่ง 36, Airbus, 11 ก.ค. 2026
S P
Sem P
Actual starting point was somewhere else than on the information pdf. Wasted money on a tuktuk to the wrong starting point.
Bus arrived almost 4 hours late to the destination.
รถทัวร์ ที่นั่ง 36, Airbus, 6 ก.ค. 2026
R
Rali
Excellent transport Battambang to Phnom Penh in 21 seater bus. Luxurious, two drivers, one hostess, snack bag with bun & water. One stop of approx 25 minutes where food was available, v clean. Bus left late as waited for 2 passengers to arrive, but we still arrived in PP on time. We had 2 seats in row 1. Highly recommend. Easy to get a Grab at PP arrival station.
รถทัวร์ ชั้นหนึ่ง, Airbus, 4 ก.ค. 2026
T O
Tamas O
The bus was not the same as in the booking confirmation but it was just as good. Comfortable seats, toilet on board, attentive staff. We received snacks and lunch during the way. We arrived to our final destination 30 mins earlier. Can not complain. Can recommend it.
รถทัวร์ ที่นั่ง 36, Airbus, 17 มิ.ย. 2026
R P
Ray P
On time and always reliable this was our second year choosing them.
รถทัวร์ ชั้นหนึ่ง, Airbus, 12 มิ.ย. 2026
E U
Emine U
On time. Professional and comfort
รถทัวร์ ที่นั่ง 35, Airbus, 11 มิ.ย. 2026
S G
Srijana G
Really good and professional. It was comfy and we got snacks. 10/10 experience.
รถทัวร์ ที่นั่ง 35, Airbus, 4 มิ.ย. 2026
H H
Helen H
We had a 1st class trip from Siem Reap to Phnom Penh. It was a great price, comfortable adjustable seats, air con, snacks and a 20min stop. Although I slept a bit of the way it was really scenic serving through villages of Cambodia, would definitely recommend.
รถทัวร์ ชั้นหนึ่ง, Airbus, 3 มิ.ย. 2026
A W
Adam W
Bus was not as pictured but still good enough. Coffee, pasty and lunch were welcomed treats.
รถทัวร์ ที่นั่ง 36, Airbus, 30 พ.ค. 2026
P B
Parisa B
This was by far the best bus service I have ever received. Everything is easy, smooth, and professional. The staff are SUPER KIND and HELPFUL. The whole journey looks like a flight but on a bus. You will have meals as well. They took extra care for me and waited for me at the border since I was traveling with a weak passport. 100% worth the price for their service c. Thank you so much
รถทัวร์ ที่นั่ง 35, Airbus, 28 พ.ค. 2026
H S
Hannah S
It was a very comfortable ride. The staff were very helpful and gave instructions in English as well as Khmer. They even provided lunch, which was included. The bus was also very modern, so you could charge your devices. And, they had free WiFi.
รถทัวร์ ที่นั่ง 36, Airbus, 28 พ.ค. 2026
H K
Henry K
Good organization. Smooth ride. Good drivers. Even some food was given. We could chose different dishes. The only critique: the woman, who served us, was very unfriendly, to me at least. She doesn't understand what customer satisfaction means and how important it is, to a company providing a customer based service.
รถทัวร์ ที่นั่ง 35, Airbus, 27 พ.ค. 2026
4.7
838 รีวิวจากลูกค้า
5
77%
4
15%
3
5%
2
3%
1
0%
คาดว่า 97% ของนักท่องเที่ยวจำนวน 838 พอใจกับ Airbus เนื่องจากลูกค้าให้รีวิวเชิงบวกหรือไม่ได้รีวิวไว้