AP
Amanda PThe journey was fine, however 12go's terrible customer service made the pickup far harder than it needed to be. My hotel wasn't in the list of pick up locations, so I selected the closest and emailed 12Go to advise them of the correct address. Despite responding to my first email, they never confirmed they had updated RG, so I had to wait outside the nearby hotel for an hour (the pdf says to be ready an hour early) just in case they arrived early and didn't have my updated location. They finally confirmed they had updated the pickup location several hours after my trip departed. Helpful. It would also help if RG had a WhatsApp number to contact. 12Go told me to contact them directly on WhatsApp but their numbers weren't available there.
Da Nong Khiaw a Luang Prabang, Van Van + Van, RG Adventure (RG Adventure), 27 ott 2026
C
Christophe Rear seats and high speed on a messy road with no Space and head hit on the roof
Da Nong Khiaw a Luang Prabang, Van Minivan, Nongkhiaw Experience Travel, 27 ott 2026
AP
Allison PThe minibus was full and there was no room for luggage so it was packed in around us which made an already bad journey worse
Da Nong Khiaw a Luang Prabang, Van Minivan, Nong Khiaw Nature Tour, 20 ott 2026
EK
Ediz KThe driver an everything was on time but is the minivan filled to the brim with people. For 4 hours in a tight minivan with added bumps and turns on the road was quite difficult.
Da Nong Khiaw a Luang Prabang, Van Minivan, Nongkhiaw Experience Travel, 29 lug 2026
IS
Isabelle SPicked us up 5 minutes early, seats were good even though it was a very full mini bus
Da Nong Khiaw a Luang Prabang, Van Minivan, Luang Prabang Holiday Travel, 15 lug 2026
SL
Stine LThe overall experience was horrible. The road is terrible, but that's not the driver's fault. He could nevertheless have driven way more carful. He was speeding, and almost hit a motorcycle due to driving on the wrong side of the road. The aircondition was bad, the minibus was overcrowded (16 people in a 12-14 seater), the driver stopped every hour for different reasons, and he was playing very loud music the whole way (even after we asked him to lower the volume). We was seated in a couple of extra seats in the back, which was tight and I kept hitting my head in the ceiling when we hit the bumps in the road. 4 longest hours of my life
Da Nong Khiaw a Luang Prabang, Van Minivan, Nong Khiaw Nature Tour, 6 lug 2026
LM
Leonardo MSuper packed like 20 people in a minivan so it was uncomfortable for me in the corner, I didn’t know where to put my legs, and the driver drove quite fast
Da Nong Khiaw a Luang Prabang, Van Minivan, Nong Khiaw Nature Tour, 2 giu 2026
WR
Wolfgang RPickup were booked on Hotel 8.30a.m..
No SMS, no call, no anything till 9.15 a.m..
We called ourselves and were send from you to the bus station. First nobody knows there anything. At 9.45 a.m. some guy asked „12Go?“ then get us to the minibus. Nothing to clap our hands…
Da Nong Khiaw a Luang Prabang, Van Minivan, Nong Khiaw Nature Tour, 26 gen 2026
AJ
Auffret JBumpy roads, but driver safe and nice
Da Nong Khiaw a Luang Prabang, Van Minivan, Nong Khiaw Nature Tour, 18 gen 2026
LK
Lisa KThe driver only took a break at the request of a passenger. He took 1.5 hours longer than stated, even though the road was clear. He drove far too slowly. The potholes cannot be the reason, because on the way there, there was much more traffic and we took a long break and made it in the regular 4 hours.
The bus also dropped us off somewhere completely different and drove past the specified destination. We missed our connecting train because of the significant delay.
Da Nong Khiaw a Luang Prabang, Van Minivan, Nong Khiaw Nature Tour, 7 gen 2026