Train #SP3 1st Class Sleeper, Sapaly Express, Oct 13, 2020
Train is beautiful and good experience. Easy to sleep and not tried in 7hr riding time.
I feel ticket counter is little difficult to find, but it's not serious.
Train #SP1 1st Class Sleeper, Pumpkin Express, Sep 3, 2020
The price for what is provided is pretty high, so the value for this train trip is very low. The ticket guy for Pumpkin Express was easy to find and even at the station earlier than expected. He was also very helpful in getting me the drinks and snacks for my cabin and providing clear guidance on when and where to wait and board. Overall, it was an okay experience, but I couldn't sleep at all on the train despite having the entire VIP cabin to myself and there were only a few snacks and a couple drinks provided.
I was impressed with the fact that I could actually charge my phone and they had a few different working lights in the room. The trains are very old, but they were cleaner than I expected. However, I also traveled only one month after the pandemic lockdown was lifted in Vietnam, so there were very few tourists traveling in general; that's probably why things were in decent condition (even the bathroom was pretty clean for a train). I was disappointed that there was no onboard wifi; luckily I had my own SIM with mobile data plan which worked on some parts of the trip.
I took a private, 8-pax bus back from Sapa to Hanoi instead of the train, for which I paid only $25. It was much more comfortable, scenic, and quicker than the train. I likely would not take the train ever again unless the conditions were MUCH better (i.e., they need a complete overhaul).
Train #SP3 VIP Sleeper 4x, Laman Express, Mar 23, 2020
It was nice. I was actually warn on the first level. People downstairs were a bit cold.
But quite comfortable. Nicely organised and clean.
Just don't follow people straight out of the train... They didn't leave us a chance, and we didn't do what we wanted to.
Also prices were as usual.... Pricier.
Don't get the coffee outside as well, its 3 times the price.
Train #SP3 VIP Sleeper 4x, Laman Express, Mar 21, 2020
too much cold with the air conditioning
too much noise! impossible to sleep on this train!
Bus VIP 20, Sapa Express, Mar 19, 2020
I can’t tell anything because we didn’t go because everything was closed in Sapa because of Corona . We payed for a trip and had nothing.
Bus VIP 27, Sapa Dragon Express (Sapa Dragon Express), Mar 14, 2020
Well, the driver was on eine in the morning. He offers a small snack after collecting all 5 passengers. On the ride we had 2 short tests for bathroom, etc.
Train #SP1 VIP Sleeper 4x, Pumpkin Express, Mar 13, 2020
Very dirty, cockroaches in cabin. Bathroom filthy. Staff not very friendly. Beds hard and air conditioning doesn't work properly. Room was very hot, no air. Left half an hour late.
Bus Semi Sleeper, Grouptour (Công ty du lịch quốc tế Grouptour), Mar 12, 2020
Arrived two hours later, traveled with multiple buses, unclear communication.
Train 1st Class Sleeper, Laman Express, Mar 12, 2020
Wonderful check-in with welcome drink and very friendly staff, spacious room for a train with fairly comfortable beds that looked and smelled clean. Nice amenities (2 beers, 2 water, 2 sodas, 2 bananas and 2 danish). Really nothing to complain about!
Train #SP1 VIP Sleeper 4x, Orient Express (Orient Express Train Sapa), Mar 12, 2020
Train was easy to access and on time. Snacks and water were left for us in our 4 person cabin. There were no interruptions we were able to get in and go to sleep. Woke up in Sapa!