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Kellie TCheck in was very efficient, although not the carrier's fault there were issues getting to the boat, the escalator was broken, the marina had all broken boardwalk and unsafe. From getting on the boat there was limited space. From the time we were on the boat there was a strong smell of fuel, and it made me quite ill. After the first drop we loaded more people and I honestly believe there were more people than the boat could actually carry and it was quite crowded, the seating situation is tiny, there may have been 4 seats across but they are so tiny and you can hardly sit with your legs in front of you, let alone have a backpack to put anywhere. There was no briefing or housekeeping upon getting on the boat, the passengers were loaded and the door to the staff was closed.
Gili Trawangan to Sanur, Ferry Standard Class, Starfish Fast Boat, Aug 20, 2026
JG
Jason GOvercrowded boat. Bathroom filthy..
Gili Trawangan to Sanur, Ferry Fast Boat, Wahana Virendra, Aug 10, 2026
MD
Melissa DWe arrived a bit too late at the meeting point, so they helped us to skip the line and we were able to board the ferry on time. The ride was really calm and nice. Despite all the recommendations on google, we had a great experience.
Gili Trawangan to Sanur, Ferry Standard, Wijaya Buyuk, Aug 1, 2026
M
Martin The boat in both directions was very old. Water seeping in through the windows and ceiling. The bathroom was a mess. The lady who was the attendant was very nice. But the boats are barely seaworthy. We also paid the extra for the Premium Support but had nothing extra offered to us.
Also as a side note the Sanur Harbour pier decking is a disgrace.
Gili Trawangan to Sanur, Ferry Standard Class, Starfish Fast Boat, Jul 24, 2026
RC
Rochella CThe boat was over an hour late. The boat ride was very rough, everyone on board felt sick. Felt like they were trying to make up for lost time. The driver of the shuttle drove very fast and impatient. We did get a bottle of water and a bag, in case we had to trow up.
Gili Trawangan to Sanur, Ferry Fast Boat + Shuttle, Gili Dewata Transfer, Jul 23, 2026
YQ
Ye QI bought the boat wiz air conditioner, but cruiser told us it was broken .there are three machines ~
Gili Trawangan to Sanur, Ferry Standard Class, Starfish Fast Boat, Jul 16, 2026
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Hans JVery good information on the boat about stops, time, ...
Gili Trawangan to Sanur, Ferry Fast Boat, Wijaya Buyuk, Jul 7, 2026
MK
Martin KThe check in counter was elsewhere. The boat was quite rocky due to the waves. Otherwise okay. All things was dry by arrival. No issues overall.
Harbour tax was 30000.
Gili Trawangan to Sanur, Ferry Standard Class, Starfish Fast Boat, Jun 27, 2026
ES
Eric SNo exterior on the boat
Gili Trawangan to Sanur, Ferry Standard, Wijaya Buyuk, Jun 25, 2026
JP
John PSomething went wrong and our names were not on the boat manifest, even though we had purchased the tickets more than 4 days in advance. The boat was full, so they couldn't take us. But, the employees immediately found us another boat with another company to take us, with no issues. The replacement boat got us into Sanur 1.5 hours later than we had been originally scheduled and we ended up spending much more time on the boat than we would have liked, but it all worked out in the end. I only wish that the new timeline could have been communicated to us, but I suspect language issues made that difficult.
Gili Trawangan to Sanur, Ferry Fast Boat + Shuttle, Gili Dewata Transfer, Jun 5, 2026
