Boat was overbooked, seats were extremely cramped with my seat not having a seat back, poor airflow / AC. Friendly enough staff, no safety presentation. Luckily the weather was good enough to sit on the top deck for space and fresh air. Luggage handling was very casual, make sure they don’t offload your luggage at the wrong stop. Harbour ‘donation’ of IDR10k enforced by locals was quite abrupt. Heard other fast boat operators had nicer boats, and better service.
Ferry Speedboat, Semaya One, Dec 6, 2023
Great boat, great A/C and comfortable seats
Ferry Speedboat, Wahana Virendra Fast Boat, Nov 21, 2023
Good company, nothing much to complain.
We took the early ride at 8:30 in the morning and left pretty much on time (+10min). The staff was friendly and professional and - despite what other comments said - we arrived at Bangsal Lombok as the last stop after 2.5 hours.
The ferry gets very crammed after Gili T with loud party tourists (as you'd expect from that island) but the first half of the ride was excellent, comfy and calm.
What could be improved is the expected check-in time of 1hour prior.. it's a bit much, especially in the morning (there's a kinda pricey restaurant just next to the company's office).
Ferry Speedboat, Wahana Virendra Fast Boat, Oct 31, 2023
Ferry was totally crowded and it took 3h to get to lombok even though it said it will only take 1,5h online
Ferry High Speed Ferry, Wijaya Perkasa, Oct 29, 2023
Smooth organisation, very kind and helpful service. Travel was relaxed, will book Wijaya again!
Ferry High Speed Ferry, Wijaya Perkasa, Oct 23, 2023
Easy to book a ticket
Ferry Speedboat, Semaya One, Oct 15, 2023
Nearly got off at the wrong stop.no one was checking
Ferry Speedboat, Semaya One, Oct 13, 2023
Everything was perfect! Truly a first class boat.
Ferry High Speed Ferry, Gili Getaway (Gili Getaway), Sep 30, 2023
Left 45 minutes late. Overcrowded. Non structure and rude staff
Ferry Speedboat, Semaya One, Sep 29, 2023
The ship arrived 1h30 late and we had to pay an unexpected fee in the harbour
Ferry Speedboat, Manta Express, Sep 24, 2023