JM
Jolie Mthe staff was insanely rude, there was 4 of us together they took our food which was all sealed in plastic bags, said we weren’t going to eat on the bus but took it regardless however the other vietnamese people was aloud to bring theirs on! Further, the driver grabbed one of my friends legs trying to pull him out of his bed even though he was in the correct seat
Hanoi to Sapa, Bus Single Cabin, Sao Viet, Mar 21, 2026
CH
Changsu H1:50 appointment, pick me up at 7:55He's calling in six hours to keep his promise
Hanoi to Sapa, Bus VIP 22, Grouptour (Công ty du lịch quốc tế Grouptour), Mar 21, 2026
BA
Bella AThe bus was broken, our ride was 12 hours(!) instead of 5-6. No compensation, no apology.
Hanoi to Sapa, Bus Single Cabin, Sao Viet, Mar 20, 2026
RE
Richard EPunctual departure
Relaxing journey
Hanoi to Sapa, Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Mar 20, 2026
HL
Henrianto LMore than my expectation
Hanoi to Sapa, Bus VIP Cabin lower berth, Sapa Express, Mar 20, 2026
JD
Jules DThe driver drives as if in a race car
Hanoi to Sapa, Bus Single Cabin, Sao Viet, Mar 20, 2026
PL
Phoebe LNot the driver’s fault but the bus broke down twice and the drive ended up taking over 11 hours. Driver didn’t speak English (fine) but we had no communication about wait time or anything. Very annoying. Even when we tried to use translation apps on our phone to ask.
Hanoi to Sapa, Bus Single Cabin, Sao Viet, Mar 20, 2026
NF
Noemi FWe crashed and
Hanoi to Sapa, Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Mar 18, 2026
JY
Jayashree YBooked Sao Viet bus for pur group from Hanoi to SaPa ...Last minute booking as our flight was delayed and we couldn't make it for the original bus booking
Didn't regret this at all....booking was very easy we got a great rate and bus journey was very comfortable. Toilet in Sao Viet bus was an added bonus! Excellent booking experience.
Hanoi to Sapa, Bus Single Cabin, Sao Viet, Mar 17, 2026
NY
Noriyuki YOne of the passengers was watching a video about Vietnam at a very loud volume.
Hanoi to Sapa, Bus Single Cabin, Sao Viet, Mar 16, 2026