CF
Charlotte FThe bus driver was rude to us while checking our tickets. He also drove quite aggressively during the night, which made it difficult to sleep. The bus in general was totally fine.
Hanoi to Sapa, Bus Single Cabin, Sao Viet, Oct 25, 2025
NS
Nan SThe ride was comfortable, and I was able to sleep during the journey. The bus driver is helpful. However, once you arrive in Sapa, a taxi driver in the same company uniform might tell you the ride to your hotel is free. But when you show your address, the story changes, and they’ll charge you double. To avoid this, it's best to confirm the price and show your hotel address before getting in the car. Or ask your hotel to arrange pick up service in advance.
Hanoi to Sapa, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Oct 22, 2025
OH
Oleksandr HVery pleasant journey, comfortable buses, helpful and informative staff. There was no toilet but they make a few stops for food and toilets.
Hanoi to Sapa, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Oct 22, 2025
TS
Therese STV was not working (not even a remote)
Massage only partially
Rest was good 👍
Hanoi to Sapa, Bus Lower Single Cabin, HK Buslines, Oct 19, 2025
NM
Niels MThe buses were modern and very clean and comfortable. Like flying business class!
Hanoi to Sapa, Bus Lower Single Cabin, HK Buslines, Oct 17, 2025
US
Utkarsh SThe bus was late by an hour which was the only bad thing about the experience. Rest everything was very good. Clean bus, comfortable sleeper seats. Would travel again with HK Buslines.
Hanoi to Sapa, Bus Upper Single Cabin, HK Buslines, Oct 16, 2025
KA
Kostas AI’d use their services again. One area to improve would be the blankets and pillows — it would be better if they were wrapped or clearly shown to be new or freshly cleaned, as I didn’t feel comfortable using them as they were. Also, for reference, I’m 5'7" and my head and feet touched both ends, so taller guests might need to curl up a bit.
Hanoi to Sapa, Bus Lower Single Cabin, HK Buslines, Oct 15, 2025
JM
John MGreat experience. Booked online in advance from Canada and communication was very clear and organized. Bus was clean, air conditioned, and service was great. Would definitely use this service again.
Hanoi to Sapa, Bus Upper Single Cabin, HK Buslines, Oct 14, 2025
MC
Marco CEverything ok, we also had the possibility to temporary drop the baggages at the office
Hanoi to Sapa, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Oct 14, 2025
BD
Baptiste DGreat experience, very nice bus
Hanoi to Sapa, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Oct 13, 2025