EB
Elie Bthe seat is not comfortable and cannot be not be adjust
a lot of noise from the driver and the team
Hanoi to Sapa, Bus Double cabin, Sao Viet, Dec 10, 2025
HS
Himanshu SBus is good, recliner is good, still you cannot sleep very well.
Hanoi to Sapa, Bus Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Dec 10, 2025
FM
Fiona MEasy to find the office. Bus turned up on time. Really clean with a clean usable toilet. Driver did not drive erratically or beep his horn constantly. All in all, a pleasant trip!
Hanoi to Sapa, Bus Single Cabin, Sao Viet, Dec 9, 2025
K
Kareen Cheap and easy way to travel.
Hanoi to Sapa, Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Dec 9, 2025
BG
Barbara GNext time I would choose a lower bunk, the top was too rough. A proper pillow would be better than the vinyl piece of padding. Otherwise it was clean and comfortable.
Hanoi to Sapa, Bus Single Cabin, Sao Viet, Dec 9, 2025
ES
Epuri SOverall experience is good. But the TV doesn’t have remote to operate
Hanoi to Sapa, Bus Upper Single Cabin, HK Buslines, Dec 9, 2025
DP
Darya PWe traveled with your company from Hanoi to Sapa on December 2.
I want to share important feedback about the toilet stops.
There is no toilet on the bus, so the schedule of stops is extremely important for passengers.
The first stop was after two hours - that was fine.
However, the second stop was only three hours later, which was far too long, especially considering that the first stop was not only for the toilet but also for breakfast, coffee, etc.
About two hours after the first stop, I already needed the toilet and asked the driver when the next stop would be. He said “in 30 minutes.”
My husband asked again later - the driver said “15 more minutes.”
In reality, we drove another 5–10 minutes on top of that.
This was very uncomfortable and unsafe. I nearly fainted because I needed the toilet so urgently.
For a 6-hour trip, it makes no sense to have one stop after 2 hours and the next one after 3 hours. The breaks should be planned more evenly to avoid such situations.
Please review the stop schedule, passengers should not suffer because of poor planning.
Hanoi to Sapa, Bus Sleeper, Sapa Dragon Express, Dec 9, 2025
MK
Mandy KPerfect ride. Thanks
Hanoi to Sapa, Bus Upper Single Cabin, HK Buslines, Dec 7, 2025
KB
Kathie BVery good experience
Hanoi to Sapa, Bus Upper Single Cabin, HK Buslines, Dec 7, 2025
RG
Roman GPos payment processing needs improvement.
Hanoi to Sapa, Bus Single Cabin, Sao Viet, Dec 7, 2025