JM
Juan Mthe booking available in 12go is not through the ferry operator but through a middleman. besides paying over 30% more for the ticket compared to buying it onsite, the ferry operator tried to make me buy another ticket since they claimed "the middleman wasn't replying". i insisted so they did reply, and i got my ticket, but other people might not have my same luck. you can buy this ticket on the spot for 65k IDR (as of August 2026) with no additional issues.
Da Bali a Mataram, Traghetto Big Ferry, Bali Magir Trans, 26 ago 2026
MG
Menel GThey don’t find our tickets, the départ of boat was late and we arrive more late
Da Bali a Mataram, Traghetto Big Ferry, Bali Magir Trans, 24 ago 2026
AA
Arturo AStart the trip one hour delayed and when we arrive at harbour, was stopped about 45 minutes maybe because there were no deck free.
Da Bali a Mataram, Traghetto Big Ferry, Bali Magir Trans, 12 lug 2026
LB
Lucie Bthe ship didn't leave on time. you're supposed to be there an hour before check-in and you only need to be there 10 minutes before the ship leaves. So we waited in the waiting room for an hour and then another hour on the ship before we set sail. the toilets on the ship were crazy. water everywhere, burst pipes, damaged ugly seats. Smoking was allowed everywhere, which I found quite disgusting and other passengers threw trash right under themselves. It serves the purpose of a cheap trip, but you get the experience 🤣
Da Bali a Mataram, Traghetto Big Ferry, Bali Magir Trans, 25 mag 2026
JF
Joana FEasy to get the ticket once arriving at the port but it was a very small ferry which meant there was no seats besides being on the floor and at first under the sun.
Da Bali a Mataram, Traghetto Big Ferry, Bali Magir Trans, 8 apr 2026
JF
Joana FEasy process to buy and to get the ticket. No proper toilet for women though. I guess the price you pay is the quality you get. There were plenty of seats though (both outside and inside) and we could move around and appreciate the view.
Da Bali a Mataram, Traghetto Big Ferry, Bali Magir Trans, 18 gen 2026